Reception

Reviews of GHL Hotel Bioxury

4 out of 5
GHL Hotel Bioxury
Calle 83 No. 9-48, Bogotá, Distrito Capital

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 820 reviews" "
Rating 8 - Good. 172 out of 820 reviews" "
Rating 6 - Okay. 48 out of 820 reviews" "
Rating 4 - Poor. 17 out of 820 reviews" "
Rating 2 - Terrible. 13 out of 820 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luz América, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Bogota! Located in a nice area, staff was super friendly and helpful, and breakfast was delicious! Would definitely recommend
Stayed 2 nights in Mar 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Internet very slow Tv with no programing No water in the room Everything else is great value and excellent restaurant
Stayed 3 nights in Mar 2024
Response from Luis on 18 Mar 2024
Dear Mrs Luis.It is really very gratifying to know that our staff attended all your requests during your stay, the service restaurant generated a memorable experience in your stay. However, we are sorry that situation Internet very slow. Thank you for trusting us and choosing us as your accommodation option in Bogota, we look forward to your returning.Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lugar para quedarse, buenos restaurantes
Stayed 3 nights in Mar 2024
Response from EDWIN on 18 Mar 2024
Apreciado Señor EdwinDe la manera más positiva, hemos recibido sus comentarios de sugerencia con respecto al servicio de y buena ubicación las cuales consideramos altamente valiosas como apoyo a nuestra labor diaria. Agradecemos por considerar a nuestro hotel como su opción de alojamiento y esperamos ansiosamente nos vuelva a acompañar.

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with this Hotels cleanliness and staff.
Stayed 3 nights in Jan 2024
Response from GREGG on 4 Mar 2024
Dear Mr Barrios We hope you are very well, We appreciate you took to rate qualify our satisfaction surveyI hope this message finds you well, from all manager team, bioxury hotel many thank for the time, answering our survey. all the guest comments are significant we work for offering the best memorable service. We regret what happened, we waited changews your opinion. in the next visitBest regards,Hernando PatiñoGeneral Manager

8/10 Good

Armando

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Muy bonito el hotel, excelente ubicación.
Stayed 1 night in Feb 2024
Response from Armando on 26 Feb 2024
Apreciado Señor Armando De la manera más positiva, hemos recibido sus comentarios de sugerencia con respecto al servicio que tuvo con nosotros las cuales consideramos altamente valiosas como apoyo a nuestra labor de mejoramiento continuo, Nos encantaría que en su visita tenga tenga la oportunidad de de evidenciar estas mejoras fueron aplicadas de la mejor manera y que su estadía cumpla con nuestros estándares de satisfacción.Saludos cordiales,Hernando Patiño.Gerente General,

6/10 Okay

Nir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Nir on 23 Feb 2024
Apreciada Señora Nir De la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Joel, Miami

Stayed 3 nights in Feb 2024
Response from JOEL on 22 Mar 2024
Estimado señor Joel , le saludamos del hotel Bioxury, estamos muy felices de recibir su puntuación a través de este portal. Nos alegra saber que todo estuvo bien, para nosotros es muy importante conocer la experiencia vivida y así poder fortalecer nuestros servicios.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Danilda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Danilda on 19 Jan 2024
Apreciada Señora DanildaDe la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very clean, friendly staff, but there’s no spa
Stayed 1 night in Jan 2024
Response from Mauricio on 15 Jan 2024
Dear MR MauricioWe hope this anwers finds you well. Greetings from the management team. The Bioxury Hotel wants to thank you for taking for the comment. The comments received are important to improve our services and the experience for each of our guests.We regret what happened during your stay here, but we know your next visit will be a remarkable experience. Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

GERONIMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Geronimo on 9 Jan 2024
Apreciado Señor GeronimoDe la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Laura on 23 Feb 2024
Apreciada Señora LauraDe la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Nelson on 28 Dec 2023
Estimado señor Nelson, le saludamos del hotel Bioxury, estamos muy felices de recibir su puntuación a través de este portal. Nos alegra saber que todo estuvo bien, para nosotros es muy importante conocer la experiencia vivida y así poder fortalecer nuestros servicios.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

RAINIERO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está ubicado en una de las mejores áreas de Bogotá, la cual es segura y al alcance de todo. La atención del personal del hotel es excepcional y las instalaciones son excelente. Los cuartos son muy cómodos. Definitivamente regresaré a este hotel cuando vuelva a Bogotá
Stayed 4 nights in Dec 2023
Response from Rainiero on 27 Dec 2023
Estimada Huesped, le saludamos del hotel Bioxury, estamos muy felices de recibir su puntuación a través de este portal. Nos alegra saber que todo estuvo bien, para nosotros es muy importante conocer la experiencia vivida y así poder fortalecer nuestros servicios.Cordial saludo,Hernando PatiñoGerente General

8/10 Good

Jorge, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very well located close to the heart of the Zona T. Great places around, lots of different options to shop and dine very well
Stayed 4 nights in Dec 2023
Response from Jorge on 27 Dec 2023
Dear Mr. Jorge,Receive a cordial greeting from Bioxury Hotel and our most sincere thanks for the time you took to rate us. It was a pleasure for us to have met your expectations. Thank you for sharing your lodging experience with us and we hope to see you soon. Sincerely,Brenda MorenoQuality Manager(571) 7457924calidad.bioxury@ghlhoteles.com

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Oscar on 28 Dec 2023
Apreciado Señor OscarDe la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
A true gem. Beautiful space. Great service. They are very welcoming here
Stayed 3 nights in Dec 2023
Response from Enrique on 29 Dec 2023
Dear Mr. Enrique,Receive a cordial greeting from Bioxury Hotel and our most sincere thanks for the time you took to rate us. It was a pleasure for us to have met your expectations. Thank you for sharing your lodging experience with us and we hope to see you soon. Sincerely,Brenda MorenoQuality Manager(571) 7457924calidad.bioxury@ghlhoteles.com

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ronald on 29 Dec 2023
Estimado señor Ronald, le saludamos del hotel Bioxury, estamos muy felices de recibir su puntuación a través de este portal. Nos alegra saber que todo estuvo bien, para nosotros es muy importante conocer la experiencia vivida y así poder fortalecer nuestros servicios.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Maria on 15 Dec 2023
Apreciada Señora MaríaDe la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at this hotel in two different occasions and I've had nothing but good experiences. Great staff
Stayed 2 nights in Dec 2023
Response from Daniel on 15 Dec 2023
Dear Mr Daniel. We hope you are very well, We appreciate you took to rate qualify our satisfaction survey.I hope this message finds you well, from all manager team, bioxury hotel many thank for the time, answering our survey all the guest comments are significant we work for offering the best memorable service. We regret what happened, we waited changews your opinion. in the next visit.Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

JOSE I

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!
Stayed 2 nights in Nov 2023
Response from Jose on 15 Dec 2023
Mr JoseI hope this message finds you well, from all manager team, bioxury hotel many thank for the time, answering our survey. All the guest comments are significant we work for offering the best memorable service. We regret what happened, we waited changews your opinion. in the next visit

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Fabio on 15 Dec 2023
Estimado señor Fabio, le saludamos del hotel Bioxury, estamos muy felices de recibir su puntuación a través de este portal. Nos alegra saber que todo estuvo bien, para nosotros es muy importante conocer la experiencia vivida y así poder fortalecer nuestros servicios.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool lobby with a fireplace and lots of nature around
Stayed 5 nights in Nov 2023
Response from HECTOR on 28 Nov 2023
Dear Mrs HectorIt is really very gratifying to know that our staff attended all your requests during your stay, we are lad, comfortable room have also generated a memorable experience in your stay. However, we are sorry that situation trips to lobby for many times, for information. Thank you for trusting us and choosing us as your accommodation option in Bogota, we look forward to your returning.Best regards,Hernando PatiñoGeneral Manager

8/10 Good

Francisco

Stayed 5 nights in Nov 2023
Response from Francisco on 15 Dec 2023
Apreciado Señor FranciscpDe la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

KenMason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from kenmanso on 28 Nov 2023
Dear GuestIt is really very gratifying to know that our staff attended all your requests during your stay, we are lad, comfortable room have also generated a memorable experience in your stay. However, we are sorry that situation trips to lobby for many times, for information. Thank you for trusting us and choosing us as your accommodation option in Bogota, we look forward to your returning.Best regards,Hernando PatiñoGeneral Manager

2/10 Terrible

Grant

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the room rate for 2 people is the same as for 1 person, they wanted to charge money for a friend to come to my room for only a short visit.
Stayed 2 nights in Oct 2023
Response from Grant on 16 Nov 2023
Dear Mr Grant We would firstly like to state that your review is very important to us, we need to improve in order to deliver the best experience to all our guests in future. Do not doubt that this particular situation will be verified with the director of every team involved. We hope to welcome you again.Best regards,Hernando PatiñoGeneral Manager

4/10 Poor

Dale

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pipe broke and flooded room and hotel
Stayed 1 night in Nov 2023
Response from Dale on 29 Nov 2023
Dear Mr. VadimWarm greetings from Bioxury. We appreciate your visit and the comments received related to our service during your stay here. We are sorry for the problem Pipe broke and flooded room and hotel. It has always been our quality politics to be able to provide the best service and be willing to do whatever is necessary for our guests to be satisfied.We present our apologies for the inconvenience caused during your stay here, and we hope we can give you a remarkable experience on your next visit.Best Regards.Hernando PatiñoGeneral Manager

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Julio on 28 Nov 2023
Apreciado Señor Julio Reciba un cordial saludo de parte del Hotel Bioxury Agradecemos el tiempo que tomo al calificarnos en este portal y de igual manera agradecemos su puntuación ya que nos ayudan a mejorar día a día. Tenga la seguridad que trabajamos en los puntos mencionados en sus comentarios. Para nosotros siempre sera un placer atenderle y dar lo mejor para su satisfacción. Cordialmente, Hernando PatiñoGerente General

10/10 Excellent

Joel, Miami

Stayed 3 nights in Oct 2023
Response from JOEL on 28 Nov 2023
Apreciado Señor Joel. Reciba un cordial saludo de parte del Hotel Bioxury Agradecemos el tiempo que tomo al calificarnos en este portal y de igual manera agradecemos su puntuación ya que nos ayudan a mejorar día a día. Tenga la seguridad que trabajamos en los puntos mencionados en sus comentarios. Para nosotros siempre sera un placer atenderle y dar lo mejor para su satisfacción. Cordialmente, Hernando PatiñoGerente General

8/10 Good

Nelson

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Nelson on 23 Oct 2023
Estimada señora Nelson, le saludamos del hotel Bioxury, estamos muy felices de recibir su puntuación a través de este portal. Nos alegra saber que todo estuvo bien, para nosotros es muy importante conocer la experiencia vivida y así poder fortalecer nuestros servicios.Cordial saludo,Hernando PatiñoGerente General

8/10 Good

Roslyn

Travelled with family
Breakfast included.
Stayed 5 nights in Sep 2023
Response from Roslyn on 23 Sept 2023
Dear Mrs RoslynReceive a cordial greeting from Bioxury Hotel and our most sincere thanks for the time you took to rate us. It was a pleasure for us to have met your expectations. Thank you for sharing your lodging experience with us and we hope to see you soon.

10/10 Excellent

Milciades

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel, habitación limpia , Bella y cómoda , volveré pronto.
Stayed 1 night in Sep 2023
Response from Milciades on 21 Sept 2023
Apreciado Señor Milcíades.De la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

CARLOS

Stayed 2 nights in Sep 2023
Response from Carlo on 1 Nov 2023
Estimado señor Carlos, le saludamos del hotel Bioxury, estamos muy felices de recibir su puntuación a través de este portal. Nos alegra saber que todo estuvo bien, para nosotros es muy importante conocer la experiencia vivida y así poder fortalecer nuestros servicios.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Larry on 18 Sept 2023
Apreciado Señor LarryDe la manera más positiva, hemos recibido sus comentarios de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente y que su estadía sea memorable en aspectos como atención al cliente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Adrian on 11 Sept 2023
Estimado Señor Adrián , reciba un especial saludo de parte de todos los directivos del hotel Bioxury, agradecemos igualmente el tiempo empleado para calificar nuestro servicio. Con gratitud recibimos la puntuación obtenida en su reciente alojamiento con nosotros, trabajamos día a día para brindarle un servicio que cumpla siempre sus expectativas. Gracias por elegirnos como su opción de alojamiento y esperamos verle pronto en esta su casa en la ciudad de Bogotá. Saludo Cordial,Hernando PatiñoGerente General

10/10 Excellent

Carlos, Miami

Stayed 3 nights in Aug 2023
Response from CARLOS on 28 Sept 2023
Apreciado Señor Carlos.De la manera más positiva, hemos recibido sus comentarios de sugerencia con respecto al servicio de y buena ubicación las cuales consideramos altamente valiosas como apoyo a nuestra labor diaria. Agradecemos por considerar a nuestro hotel como su opción de alojamiento y esperamos ansiosamente nos vuelva a acompañar.Saludo Cordial,Hernando PatiñoGerente General

6/10 Okay

Alberto, San Juan

Travelled with partner
Disliked: Amenities
Good location, but the rooms don’t have a heater and are extremely cold. Very noisy as well.

10/10 Excellent

PEDRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to restaurantes, bars and shopping malls.
Stayed 5 nights in Aug 2023
Response from PEDRO on 30 Aug 2023
Dear Mrs PedroThank you so much for your wonderful feedback. I'll share your comments with the team, they will be thrilled to know that you had a wonderful experience with us. Thank you for stand out our good and Great location near shopping malls.our Hotel has. For each and everyone of our guests we have the best recomendations, for us is a pleassure help you.We hope to have the opportunity to welcome you back in the not too distant future.Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

Juan

Stayed 3 nights in Aug 2023
Response from Juan on 18 Sept 2023
Estimado señor Juan, le saluda el hotel Bioxury Le agradecemos su puntuación en este Portal. Nos sentimos contentos por considerarnos como su opción de alojamiento en la ciudad. Es muy grato para nosotros el compartirnos su experiencia de alojamiento y conocer su opinión de nuestros productos y servicios. Esperamos ansiosamente nos acompañe nuevamente.Cordial saludo,Hernando PatiñoGerente General

6/10 Okay

arnaud

Liked: Cleanliness, staff & service
Disliked: Amenities
i would rate this hotel as a 3 stars for design, built quality and service, the restaurant Salvaje is good but very expensive and a bit pretentious, mostly empty all the time but they act like they have to make you wait for a table.. the other restaurant la gitane is good, breakfast is ok and will charge you extra for an espresso or capuchino, beds are good, the downsides no shower gel, but a cheap wrapped little soap like a motel, no bottle of water offered per day, bad lighting, a bit of a cheap room feeling as a all, "the gym"is not a gym but couple of machines in a very tiny room, bottom line if you need the location yes if not you may find a better option .
Stayed 3 nights in Aug 2023
Response from Arnaud on 31 Aug 2023
Dear Mrs, Arnaud. We would firstly like to state that your review is very important to us, we need to improve in order to deliver the best experience to all our guests in future. Do not doubt that this particular situation will be verified with the director of every team involved. We hope to welcome you again.Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

Julio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Julio on 23 Aug 2023
Estimado señor Julio, reciba un saludo cordial de parte del Hotel Bioxury. Nos alegra conocer su puntuación en nuestra encuesta de satisfacción. Es clara muestra que vamos por el camino correcto y logrando cumplir con las expectativas de huéspedes y visitantes. Esperamos contar con su presencia más adelante y atenderle de la manera que usted merece.

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 5 nights in Aug 2023
Response from SOFIA on 22 Aug 2023
Dear Mrs SofiaReceive a cordial greeting from Bioxury Hotel, we appreciate the time you took to rate our service , It is really very gratifying to know that our staff attended all your requests during your stay, generated a memorable experience in your stay

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Monica on 22 Aug 2023
Apreciada Señora MonicaReciba un cordial saludo de parte del hotel Bioxury Permítanos agradecer el tiempo tomado al calificarnos. Fue un placer para nosotros tenerle en casa y más haber cumplido con sus expectativas. al 100% según su puntuación, aun así, si tiene al momento algún comentario de mejora háganos saber y que su próxima estadía sea completamente placentera. Le esperamos pronto en esta su casa en la ciudad de Bogotá. Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

JUAN

Liked: Amenities, property conditions & facilities
Staff is a Gem
Stayed 3 nights in Aug 2023
Response from Juan on 22 Aug 2023
Dear Mrs Juan Thank you so much for your wonderful feedback. I'll share your comments with the team, they will be thrilled to know that you had a wonderful experience with us. Thank you for stand out our Staff, For each and everyone of our guests we have the best service , for us is a pleassure help you.We hope to have the opportunity to welcome you back in the not too distant future.Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

PAMELA, Punta Cana

Travelled with family
Liked: Amenities
The staff very nice. Hotel very clean and modern Love the restaurant Salvaje
Stayed 5 nights in Aug 2023
Response from PAMELA on 17 Aug 2023
Dear Mr PamelaIt is really very gratifying to know that our staff attended all your requests during your stay, we are glad, because the The staff very nice have also generated a memorable experience, we will work on each of your suggestions to find the way to excellence. Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

Dixon

Stayed 1 night in Aug 2023
Response from Dixon on 12 Aug 2023
Apreciada Señora Kimberly.De la manera más positiva, hemos recibido su puntuacion de felicitaciones con respecto al servicio que tuvo con nosotros, nos alegra que todo haya estado excelente, para nuestro personal es muy importante conocer las experiencias vividas y así poder seguir trabajando cada día con motivación.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

Diego

Liked: Cleanliness, staff & service
Me encantó el hotel y los servicios. Sin embargo, deben de arreglar los A/C hacen mucho ruido al encenderlos y toda la noche. No se pueden abrir las ventanas.
Stayed 4 nights in Aug 2023
Response from Diego on 12 Aug 2023
Estimado señor Diego. El día de hoy enviamos para usted un saludo muy especial.Igualmente queremos expresar nuestro agradecimiento por elegirnos como su hotel en la ciudad de Bogotá. Sus comentarios y sugerencias hacen parte de nuestra mejora continua y son de gran importancia para nosotros, dado que nos ayuda a desarrollar día a día nuestra operación con mayor excelencia. Esperamos su pronto regreso, estaremos atentos a sus comentarios y futuras reservas.Cordial saludo,Hernando PatiñoGerente General

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location and great restaurants! Floors are wooden so there is no soundproofing….
Stayed 1 night in Jul 2023
Response from Tony on 3 Aug 2023
Dear Mr. Tony.Receive a cordial greeting from the Bioxury Hotel. We appreciate the time it took to leave your comments. For us it is very pleasant to know that our service lived up to your satisfaction, Thank you for commenting, your experience in the city of Bogota We look forward to visiting you soon.Best regards,Hernando Patiño

10/10 Excellent

pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get there
Stayed 5 nights in Jul 2023
Response from PEDRO on 26 Jul 2023
Dear Mr.PedroReceive a cordial greeting from the Bioxury Hotel. We appreciate the time it took to leave your comments. For us it is very pleasant to know that our service lived up to your satisfaction. We look forward to visiting you soon.Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

Haiyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, room is very clean,
Stayed 3 nights in Jul 2023
Response from Haiyan on 26 Jul 2023
Dear Mr. HaiyanReceive a cordial greeting from the Bioxury Hotel. We appreciate the time it took to leave your comments. For us it is very pleasant to know that our service lived up to your satisfaction. We look forward to visiting you soon.Best regards,Hernando PatiñoGeneral Manager

10/10 Excellent

PAMELA, Punta Cana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the cozy and elegant decoration. The rooms are beautiful. Bed very comfortable and awesome decor and duvet. The staff is A plus !!!
Stayed 4 nights in Jul 2023
Response from Pamela on 26 Jul 2023
Dear Mrs Pamela.It is really very gratifying to know that our staff attended all your requests during your stay,Thank you very much for your visit and thank you very much for sharing your calification with us, the comment, The staff is A plus, it is very gratifying.Thank you for sharing your lodging experience with us and we hope to see you soon.Best regards,Hernando PatiñoGeneral Manager