The entire staff was so accommodating. The front desk women were incredible! Most bilingual which so beneficial for me. Always eager to answer any question and always smiling!! The men at the door were superb! We enjoyed the delicious breakfast buffet each and everyday! The pool on the 5th floor had an incredible view. Also had a ping pong table that we took full advantage of...and the bar was nice! In the bar area on the 2nd floor a beautiful singer entertained us and had us dancing as well! She was sensational! My wife is from Cartagena but was my first trip! I cannot wait to come back to this hotel and Colombia!!
security was very good here and the staff very friendly. Maid service was great. Restaurant service was a different story but the breakfast buffet was very satisfying.
The only odd thing was if I didn't keep the room really cold the tile floors sweated...I mean really wet. I had to walk on towels placed on the floor. Roof top pool and bar was my favorite place to be.
I payed for a partial ocean view room. Recieved a city view room, which is cheaper than the room with partial ocean view that was across mine. My view was a huge building in front blocking everything. Breakfast was delicious, ordering lunch was a bad idea. Too expensive and my burger was clearly microwaved.
Hotel on the beach in Cartagena. The Dann Cartagena Hotel, located right at the sea-front in the sector of Laguito, is the …More
I stayed here 2 nights. The room was a very nice size. Taxis in Cartagena are cheap and the city is small so even though it's not in the walled city, you can stay in this area and see everything easily. The only complaint I might have is that there was never anyone at the desk designated for tour sales. The front desk did attempt to book a Chivas tour for us but they seemed to be having trouble so I got online and booked one myself. The breakfast was good and internet worked well. I'd recommend this as a good budget hotel. The beach is also just a block away but there are no good beaches in Cartagena. They are old and dirty with people trying to sell you items you don't need and massages, even going to the point of touching your feet or legs to encourage you to buy a massage. Don't waste your time with the local beach. Plan to spend the money on a day trip to the islands.
The beach is across the street, there is a drug store pharmacy on the corner, cash machines around the corner, convenient supermarket around the block, and a quick taxi ride to all the sites. They have an on site tour activity agency to help organize everything for you. The restaurant is perfect - fresh fruit, veggies and varied food themes. The whole staff is just excellent and super friendly - they all go out of their way to help and make you feel welcome and at home. The rooms are clean, comfortable and cool - the price for value is excellent and I would highly recommend this place and will stay here again for my next visit.
Traveller from Denver/Miami
Situated in Bocagrande, close to restaurants, casinos, discotheques and the exclusive avenue of San Martin where you can find …More
It was one of the best vacation with my two kinds an my wife. Great facility for the kids, awesome pool area, room game, very nice gym, great view from the entire hotel. excellent service, Hilton will be our destination for the future trips to Cartagena.
Thanks for this great experience!
This was a fantastic hotel. It was my last stop over after traveling through South America for 3 months and my expectations may have been a little lower after staying in hostels but I thought this place was great. The staff went out of their way to help with anything they could. Even the young girl doing her training on the front reception desk did a terrific job and was patient with my broken spanish and assisted in English when she could.
The breakfast was brilliant. The location in Bocagrande was nice and central with walking access to everything I needed. The walled city is only a short taxi ride (or reasonable sweaty walk) away.
Highly recommend this hotel.
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