We didn't book a room with a view to the ocean and we asked for an upgrade. The hotel had 2 big events going on and I had an issue with the smell of mold and room key not working. They were able to quickly accommodate us and the next day we were given a new room with view of the ocean and no smell of mold. That is my only issue with Hilton Cartagena and I did speak with the front desk when I checked out and they told me it was due to the high humidity in Cartagena.
Claudia from Forest Hills, NY
This Cartagena resort is located by the ocean, nestled on the beach a short distance from Castillo Grande Beach, Rio …More
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