Hotel staff was okay. Front desk female concierge was disappointing and not too helpful or friendly. Air conditioner in room wasn't working and sleep was challenging. Overall our stay was okay. Not certain if I would return to stay at this hotel due to it's proximity to town and swimming beaches.
This was our 2nd trip to the Sheraton, they re-opened 3 weeks earlier from the hurricane, they were still grooming the grounds and planting new landscaping. Even with all that going on the staff was great, the rooms were great, food and restaurants were good, and the pools and beach were soothing to the soul! We will be going back!!!
Great holiday beautiful weather hotel was definitly very nice
One thing service was great everywhere except during the day at the pool very poor service continually had to find someone to get drinks & food
Hotel location is perfect and next to the beach. All water activities are on the beach. The staff is polite and always helpful. Don't forget to buy all inclusive package..it is value for money. Time share is downer and waste of time...unless you have all the time or interested in buying one. Although you almost get 50% off on all your activities if you attend one...you have to evaluate what is important for you? time or money!!!..This is the best vacation I had in long time. We explored dolphin swim and parasailing... It was a once in a lifetime experience.
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