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Reviews of Chantauvent Guesthouse

3 out of 5
Chantauvent Guesthouse
Route cotier Coastal Road - Pointe D'Esn, Blue Bay

Reviews

8.0

Very good

Rating 10 - Excellent. 61 out of 207 reviews" "
Rating 8 - Good. 98 out of 207 reviews" "
Rating 6 - Okay. 37 out of 207 reviews" "
Rating 4 - Poor. 4 out of 207 reviews" "
Rating 2 - Terrible. 7 out of 207 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

fahima

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Geoffrey David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with incredible snorkeling. Great pool and loved the table tennis table.
Stayed 3 nights in Nov 2023

8/10 Good

Hery

Business traveller
Liked: Staff & service
Disliked: Cleanliness
A bit less than what is advertised but OK overall
Stayed 1 night in Oct 2023

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome beachfront property! lovely room with balcony views, would definitely stay again !!
Stayed 1 night in Oct 2023

8/10 Good

Keith

Stayed 1 night in Jul 2023

10/10 Excellent

Garreth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Chantauvent Guest House on 18 May 2023
Dear guest,Thank you for sharing your positive feedback following your stay at Chantauvent Guesthouse!We’re truly delighted to read that you had a great experience in our company.See you soon for another relaxing momentKind regardsChantauvent Guesthouse!

6/10 Okay

Kurshid

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ve : right on the beach -ve: no tv in room
Stayed 3 nights in Aug 2022
Response from Chantauvent Guest House on 13 Jan 2023
Dear guest,Thanking you for choosing Chantauvent Guest House for your recent stay.We sincerely appreciate your feedback and are very sorry we felt short in meeting your expectations in some areas. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our propertyThank you again for your time and feedback.Sincerely,Chantauvent Guest House

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 4 days
We had room 6 with a bed and large enclosed patio with a clear view directly on to the sea. Couldn't be closer. The ladies looked after reception, cleaning and dinner service very well. The chef's chicken curry really good. Pizzas at the cute Spot cafe in the garden room section of the complex are a must for anyone in the area. The guy who controls watersports ewuipment very helpful. 4 given for condition as the sliding windows and patio entrance door of the seafront room we were in has been weathered, which is understandable. Nothing to put one off being there for that amazing position and at a reasonable price. Absolutely wonderful snorkelling within 5 metres of water directly in front. Bliss.
Stayed 4 nights in May 2022
Response from Chantauvent Guest House on 13 Jan 2023
Dear guest,Thank you for sharing your positive feedback following your stay at Chantauvent Guest House!We’re truly delighted to read that you had a great experience in our company.See you soon for another relaxing momentKind regardsChantauvent Guest House

10/10 Excellent

Mathieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there
Stayed 1 night in May 2022
Response from Chantauvent Guest House on 13 Jan 2023
Dear guest,Thank you for sharing your positive feedback following your stay at Chantauvent Guest House!We’re truly delighted to read that you had a great experience in our company.See you soon for another relaxing momentKind regardsChantauvent Guest House

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent view
Stayed 2 nights in May 2022

10/10 Excellent

Servansingh, Mauritius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & cosy beachfront guesthouse. Good buffet breakfast. Surely recommend.
Stayed 1 night in Jul 2020

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches
Worst hotel I have ever stayed at. The place is infested with ticks and cockroaches, with stray cats living in the roof above the kitchen. The first night I was here I woke up in the middle of the night with my eye bleeding because a tick that had attached itself to my eye lid, from the bedding. The room I stayed in had an ant infestation in the bathroom, there was black mould on the shower curtains and there were also giant cockroaches in the room. I asked for another room at checkin but was told this is what I’d paid for! I tried to get help one evening after i found a massive cockroach, but this place closes at 9pm, and despite the website saying there is reception & security there was no one at all available. I phoned and text every number I could find, and rang doorbells, but you are completely on your own here between 9pm and 8am. I also got sick after eating lunch here. The manager and the director are both aggressive, and when I complained he asked me how I should fix his roof, or what other pest control I suggest he use, like this was my problem to fix. I was told as I’d booked a cheap room I got what I paid for!!!! And they wouldn’t refund me because I’d probably still write a bad review, like that’s the reason you should refund someone in this situation. Speaking with some locals after I check out they alI confirmed it’s a super old hotel with many problems, don’t be fooled by the apparent charm of the pictures.
The water pouring in when it rains
Cockroach in the dining room, next to kitchen
Cockroach in the dining room, next to kitchen
Stayed 7 nights in Mar 2020
Response from Val on 19 Mar 2020
Dear Mrs Hogan, we are sorry that you could not enjoy chantauvent and that things went to wrong. We did offer you one night stay for free. We tried to communicate with you and offer you compensation but you have threaten us many times that if we do not refund your whole stay you will write very negative comments on us and this is what you are doing now. Rest assure that we take feedbacks and comments of our guests very seriously and it is never pleasant to have an unsatisfied guest for us aswell. We are sorry that you coul'nt enjoy your stay. Mauritius is a beautiful place and chantauvent is a very quiet guest house located on Blue Bay one of the best snorkeling spot of the Island. Our guest house exist since 50years and this give it all the charm we are sorry that Chantauvent did not meet your expectations. Val The Manager

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The staff were rude, the room was dirty, stained bath towels and throw pillows. When it rained, my room flooded.
Stayed 3 nights in Feb 2020
Response from Val the Manager on 17 Mar 2020
Dear, We are sorry to read your negative comment and sad that you could not enjoy Chantauvent. We understand that the weather conditions were not good during your stay and we tried to do everything we could to compensate. We organised games with free pancakes and tea/coffee. We did a torrential rain alert that night and very unpredictable rains. We acted as we could to divert the water or move our guests if water was coming in the rooms. This was a very abnormal situation. And usually we have sun and all is good. We always receive very good comments on our staff and I can assure you that we have regular training and meetings. They are very friendly and we try to make an atmosphere of guest house. We are always very happy to provide explanations of what to do around or respond to the clients inquiries. We will be happy to host you soon. Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit here again. A1+==
I loved it here. 😍😍 Friendly staff.. The view was Spectacular 👌👌👌Food..excellent 👌I was hooked on the fish 😍.. Over all it was Excellent.. 👌👌💯 WiFi.. Close to to beach.. Restaurant etc. Thank you for making us feel welcome. Ps even the dogs made us feel welcomed 😅♥️
The beach 30 second walk.
Out the backdoor to beach.
Stayed 4 nights in Feb 2020
Response from Val the Manager on 17 Mar 2020
Thank you so much for your nice review. It always make us happy to make our guests have a wonderful stay. I will pass your review to the team! Shakira the dog is 20years old :) Hope you are doing good. We will be happy to host you again.

8/10 Good

Mark, Umdloti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly in ensuring that our comfort was met.
Stayed 8 nights in Jan 2020

8/10 Good

KERSHOFF

Liked: Staff & service
Stayed 7 nights in Dec 2019

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Very friendly guesthouse. Simple rooms
The service and staff at the guesthouse were fabulous. The staff were happy to help me book transport and explore the region. Breakfast was good. My room was very simple and a little musty.
Stayed 1 night in Sep 2019
Response from Nyounlan. on 17 Oct 2019
Dear Clients, Thank you for taking the time to write us your feedback. We are happy to know that you have enjoyed your stay at Chantauvent. We take note of the room situation and rest assured that we will do the necessary. We hope to welcome you back next time.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Saša

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Nyounlan. on 22 Aug 2019
Dear Client, Thank you for taking the time to rate us. We would be pleased to welcome back at Chantauvent

10/10 Excellent

KeithForbes, Saratoga Springs, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic little guest house. The location is in a quiet residential area on the beach. One side of the hotel (beach side) faces the Indian Ocean and, across the road, is the garden side. Both sides have their charms. The garden side is quieter than the beach side due to the sound of the strong winds from the ocean. This is a place for those who value calm, quiet, serenity and nature. The staff are incredibly kind and I felt very much at home. Karine (the manager), Wendy, Aurélie, and Nyoulian who work the reception were all very kind and accommodating. I have special dietary needs at breakfast and the cook made special food at no cost just for me.
Stayed 8 nights in Jun 2019

6/10 Okay

JP, mossel bay

Liked: Staff & service
Stayed 1 night in Jun 2019
Response from Nyounlan. on 28 Jun 2019
Dear client, Thank you for rating us. We are happy to know that you liked the location. We would be pleased to welcome you back again at chantauvent.

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort
A peaceful haven.
Welcoming staff and good service throughout. The room was spacious and light with fridge and simple kitchen facilities. The shower room was modern with plenty of hot water. The balcony was well used by us for morning and evening relaxing. The views from our room were amazing - the bluest sky and sea and white coral sand. We were lucky to have a sea view room. Chantevent has a pleasant garden on the entrance side with some sitting areas. The terrace on the beach side is shady in parts with loungers, tables and chairs and access too the beach. We ate in the restaurant on our first night. There is a set Mauritian meal of three courses for 650rupees. We enjoyed a smoked marlin salad, dorade in a sweet and sour sauce and a banana split dessert. Breakfast is buffet style with a good variety of items. Chantevent could do with a little attention such as a coat of paint but I recommend it for a peaceful stay with easy access to all that the south-east of Mauritius has to offer.
Stayed 3 nights in Apr 2019
Response from Nyounlan. on 17 Jun 2019
Dear Client, Thank you for writing us your feedback. We are happy to know that you enjoyed your stay at Chantauvent and that you've been able to taste our Mauritian food. Bedrooms renovation have been done since last year and is still going on. We are at the start of a rethink of the restaurant concept which will includes a refurbishment of the public areas. We hope to welcome you back again at Chantauvent.

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barbara + Ivan
Our stay was amazing Our room was very private and clean. The staff is friendly . Thank you Chantauvent
Stayed 7 nights in Feb 2019
Response from Karine on 19 Feb 2019
Hello Barbara. It was pleasure having you with us and we really hope to welcome you again. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed and the staff were always helpful Beautiful lagoon and easy access to activities. .
Stayed 6 nights in Dec 2018
Response from Karine on 20 Feb 2019
Hello, Thank you very much for your positive comments. We hope to welcome you again at Chantauvent.

10/10 Excellent

Alison, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is on the beach. Blue Bay is great for snorkelling and the guesthouse can provide equipment. Staff are very helpful, caring and accommodating. This is a guesthouse, not a hotel, so don't expect hotel facilities or rooms. As a guesthouse it is outstanding. Great beachside location, comfy rooms, nice garden. I would certainly stay again. I felt it was good value for money. One thing to note, there is nowhere in Blue Bay to exchange money and there is no cashpoint. If staying here change money at the airport before you reach.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Booked the basic for a short night stay or else would have had to drive late at night. Did not have time to see all around.
Stayed 1 night in Aug 2018

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Everything was fantastic here. Couldn't ask for anything better--especially great service!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy guesthouse on the beach
We stayed at this hotel twice, and Ive written a longer review elsewhere.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy Guesthouse on the Beach
Great location right on the beach and in the South East of the island close to lots of snorkelling and other sights. The ambience of this guesthouse is absolutely fantastic. Lovely gardens and cosy inside. Its name means the singing wind in French. For the price this guesthouse has good amenities. Seaview rooms are in the main building on the beach, with the restaurant in the middle. The other rooms are across the road. They have a nice garden and there is a pool over that side too. The food was good at the restaurant. Need to order before 4pm for 7pm dinner. Unfortunately hot water wasn't always available in all of the rooms. We stayed there in July 2018, in winter and they said as the water was solar powered there wasn't enough sun to get hot water in all of the rooms. As no water at all came out of the hot water tap we think it was due to some maintenance / renovations that were happening elsewhere. As we had two rooms at any one time, we just all showered in the room that did have hot water. The staff are very helpful and friendly. Its 15 minutes from the airport so a great place to start and finish your trip, and very convenient for catching flights. You do hear the planes go over head but its only for a few seconds, maybe 3 times in the morning and 3 times in the evening. There are many more planes, not sure if they take a different route or we just didn' notice.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
The place is close to blue bay, close to airport. Next time please not spray too much aroma in the room.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely ffriendly staff, excellent food and cleanliness throughout, although somewhat limited drinks menu and some rooms need refurbishing
Stayed 13 nights in May 2018

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Dennis, Laguna Niguel, CA

Liked: Staff & service
snorkle
Very basic room. Good breakfast and dinners . Owner is very nice and every one speaks french and English. Great beach and snorkel location. Restaurant and large hotel just a block away. Close to airport. Taxi only 500 rupees. or $16.00
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

A nice place to relax.
Accommodation very basic but pleasant surroundings. We were surprised to find the garden view rooms are across the road from main building restaurant and beach access. Be prepared to wheel your cases over the cobblestones and road. Staff very helpful and pleasant.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
Serene
Stayed 3 nights in Dec 2017

2/10 Terrible

Jess, Washington DC

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty Hotel
This was the worst hotel experience I have had in probably forever. Despite what many reviews say on travel sites, this place is a dump. The room was filthy. It smelled of mold, had ants everywhere, the shower backed up and the pipes burst. Also the beds were very comfortable, we had but one paper thin blanket to sleep with, and the towels were dirty, When we had called to change rooms, no one was there to answer and the front doors were locked up. I will give them the benefit of the doubt since it was 9 pm. Furthermore, breakfast was pretty gross. It included some week old browning fruit, warm milk for the cereal, and slices of bread. What a disappointment. I would understand the poor maintenance if I was staying in a cheap hostel, but this is unacceptable for a hotel in the $100 upward range. Lastly, I reached out to management 3 times about our stay and never received a reply. I realize this place is well-located and convenient, but I would pay a little more and get a place that cares about their reputation.
Stayed 1 night in Nov 2017

10/10 Excellent

Lisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to back for longer in January!!
I was visiting my husband who is an ex-pat living and working on Mauritius, about 75 minutes north of Blue Bay. He had heard that is was one of the most spectacularly beautiful parts of Mauritius. So off we went. We arrived after work so it was dark. We immediately wished that we had not shaved some time off at this special place. Francois greeted us at the door and put us in the room we had booked for our 30th wedding anniversary. It was Number Two. For being within a small guesthouse, #2 was ultra private. The bed was fabulous, the room had a kitchenette (we didn’t use) and private outdoor sitting area with our own view of the beach. We arrived at 7:50pm and by the time we got to the dining area, dinner was over. Our loss again. So we walked two doors down to a very large resort (which shall remain nameless so that this gets published) and had a super disappointing meal. Woke up for THE MOST AMAZING sunrise and had a great continental breakfast of tropical fruits, fresh breads, many choices of cereals, boiled eggs, and a deluxe coffee machine (so lattes and cappuccinos). I love this kind of place- it is run with such attention and care, I felt like an insider having chosen it. It was low key, had its own very little rocky beach. Steps away, a man was stationed to offer boat rides to the marine park for snorkeling. We did that (~500 rupees/person). We wished we had stayed both nights. We will definitely go back. If you don’t like large resorts, it is ideal for solos/couples
Stayed 1 night in Nov 2017

2/10 Terrible

Michelle, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't end up staying in the hotel we paid for...
We booked our room 6 months in advance and prepaid in full, when we arrived on our check in day they told us the hotel over booked and they moved us to a different hotel down the road that didn't have an ocean view (which we had paid extra for). Very disappointed.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative about the hotel is the planes as it is right under the flight path but they don't fly after about 21.00. There are only a couple of places to eat outside of the hotel and and both are expensive especially the little kiosk and the food is terrible but the restaurant is good.
Stayed 5 nights in Nov 2017

8/10 Good

Richard, Perth West Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Blue Bay
We arrived at about 6pm and were expected. Our Garden Room was excellent, and breakfast the following morning was also good. The wind direction meant that the aircraft flight path was directly over the guest house, so noise from aircraft taking off was loud, but as the airport practically closes down about 11pm, not a problem. Highly recommend dinner (or lunch) at Le Bougainvilleir Restaurant, only a few metres from the Guesthouse. We had a great dinner and the total cost was about RS 1350 (about $50 Aust) for two, including drinks.
Stayed 1 night in Oct 2017

6/10 Okay

Dan, Brasov

Great value
This guesthouse is located in a beautiful village (Blue Bay), close to the beach and the nature around is simply spectacular. In this paradise place, the room quality was good, breakfast was good but not so diverse, the staff was very helpful and nothing bad to say apart from the fact that the location is near the airport and you hear the noise of the planes. Conclusion: great value.
Stayed 5 nights in Jul 2017

8/10 Good

David, New Orleans, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value guest house near Blue Bay Beach
Excellent value guest house with rooms on both sides of the beach road. The garden rooms are cheaper and very quiet - just no sea view and across the street. Rooms have ceiling fans and AC, small fridge, kettle, hit water in the shower. The main beachfront part has great views of the sea and good beach walking - lots of rocks but plenty of sand also. Turn right on the beach to walk toward Blue Bay public beach. I hesitated to book the breakfast but was glad I did - baguettes with cheese, fruit and fresh yogurt and granola, boiled eggs, real coffee, and all sitting with a view out to the sea. If you are starting early and have a car you can easily save the money on breakfast and eat in nearby Mahebourg. There are not many restaurants within easy walking distance - but it's worth a walk to "Blue Bamboo" for lunch or dinner. The Blue Bay public beach is 3 min walk and is beautiful. Public buses pass frequently to take you to Mahebourg, which is definitely worth a visit - try "Les Copains d'Abord" restaurant there for lunch. The only negative I had was that the neighborhood was experiencing power outages while I was there -- my 2nd night no power from 7 PM to 1 AM. Not the hotel's fault but just bad luck. Wish they had a small generator for those occasions. Highly recommended!
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach and airport
Perfect for what I needed as a overnight stay between flights

8/10 Good

James, Bath UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed stay with great snorkling at doorstep
Lovely guesthouse, good food, amazing snorkling in the crystal clear water right in front on the property. Travelled with a 4 year old who had a great time building sandcastles on the beach. The pool was a good size to play in but a bit run down. All in all just what we were hoping for.

8/10 Good

Ronald, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel on the beach some rooms across rd
Two minutes walk to resort with dive center and spa and next to bougainvillea restaurant Breakfast overlooking beach with snorkelling Five to twenty minute walk to best beaches Must reserve dinner Nice little place

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back!
Excellent experience at Chantauvent, great service with friendly people. The restaurant is not so great - a bit of price-gauging going there but the location makes up for it a bit...beautiful. Internet didnt work in the room, even after we reported it. The hotspot was available but nothing coming through.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we needed a place close to the airprt for a night, this was perfect, we will be back for longer next time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Somdeep, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right on the beach
Wonderful experience, staff, comfort, atmosphere, beach and location, room was extremely clean and maintained every day, extremely helpful and friendly always, and also great food, should definitely be tried. Spent 12 days here and enjoyed every bit, Chantauvent was a big part of a great,great trip.