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Reviews of Grange Clarendon

4 out of 5
Grange Clarendon
34-37 Bedford Place, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 200 out of 790 reviews" "
Rating 8 - Good. 348 out of 790 reviews" "
Rating 6 - Okay. 154 out of 790 reviews" "
Rating 4 - Poor. 61 out of 790 reviews" "
Rating 2 - Terrible. 27 out of 790 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Cianni

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The WiFi was really bad I had to log out of it every minute. There were stains in the carpet. The towels smelled funny and they had no washcloths. Bathrooms were dirty and had a bad smell. The staff was nice but I would not stay again.
Stayed 3 nights in Apr 2024
Response from Guest Relations Manager on 23 Apr 2024
Dear Cianni, Thank you for your valued feedback and we are so sorry to hear of your recent experience. Our aim it to provide guests with a safe, comfortable and enjoyable stay and we are sorry this was not reflected in your recent stay. Your feedback is important to us and we will use it to continue to make improvements.

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk was very helpful and accommodating. They did not put us in the original room booked but found a room as we booked after the first night. We would stay again. Seeing both rooms some are in better condition than others but they all were clean and spacious for a room in London.
Stayed 3 nights in Mar 2024
Response from Guest Relations Manager on 22 Apr 2024
Dear Michele, thank you for your valued feedback. We are glad you enjoyed your stay and we hope to welcome you back again.

4/10 Poor

Danielle, Bradford

Business traveller
Disliked: Amenities, property conditions & facilities
Very basic rooms, tired and in need of upgrades. Foysty smell and no WiFi in many of the rooms, I had to be moved and a colleague had no signal at all. Nice staff.Terrible smell of bacon cooking in the morning into my room 209. Loud noise coming from TB when turned on. Weak water flow for running a bath, basic shower and basic toiletries. Ok if you want basic but wouldn’t stay again.
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on 22 Apr 2024
Dear Danielle, thank you for your valued feedback and we are sorry to hear you were disappointed with your stay.We aim to provide all guests with a safe, comfortable and enjoyable stay and we are sorry this was not reflected in your recent visit.Your feedback has been shared with our operations team who will review your comments. All feedback is used to help us to make continious improvements.We hope we have the opportunity to welcome you back and provide you with a better stay experience in the future.

4/10 Poor

JASON, Pontypridd

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on 18 Feb 2024
Dear Jason ,thank you for leaving us a score following your stay. We are sorry that you were not satisfied on this visit and hope we have the chance to welcome you back and provide a better stay experience.

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, big room and very accessible
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on 30 Nov 2023
Dear Glen, we are delighted you enjoyed your stay and thanks for the positive feedback. We hope to welcome you back time and time again.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the advanced check and arrived at 2 pm and our room was ready so we got our room a bit earlier. It was spacious
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on 30 Oct 2023
Dear Dennis, thanks for your review and score. We are glad you enjoyed your stay and was able to access your room a little earlier. We hope to welcome you back again.

6/10 Okay

Charlotte

Stayed 3 nights in Sep 2023
Response from Guest Relations Manager on 4 Oct 2023
Dear Charltte, thank you for taking the time to score your recednt stay.We hope to welcome you back

4/10 Poor

Rog

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I've stayed here before s good hotel etc but this time I was 'up graded' to a room with a blocked sink with bits of black mould in the water. I was moved to a nice room but the TV didn't work. So not happy
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 16 Aug 2023
Dear Rog, thanks for the feedback. We are sorry to hear that things were not quite right on this occassion. We have shared your feedback with the operations team so that the necessary steps can be taken to put things right.We hope to have the chance to welcome you back again.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very clean and had everything I needed, but the bed was old, the mattress sagged in the middle. My room and the 2nd floor were very hot with no way to regulate the indoor temp.
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on 10 Aug 2023
Dear Lisa, thank you for for sharing your thoughts and feedback with us, we appreciate it. We are sorry that things were not quite right and our operations team is looking into your feedback to see where improvements can be made.

6/10 Okay

Stella

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and helpful. Being able to store luggage before check-in and after check-out was great. The room was a good size, but carpets were badly stained, and the room was hot, with only a small fan that couldn't reach both beds. There was no light in the alcove of the second bed. The tub stopper was broken, but the staff did repair it.
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on 10 Aug 2023
Dear Stella, thank you for taking the time to review your stay. We apprecaite your time and our team is looking to see where we can make further improvements based on your comments.We hope we have the chance to welcome you back again.

8/10 Good

Scarlett

Stayed 1 night in Jul 2023
Response from Guest Relations Manager on 1 Aug 2023
Thanks for taking the time to share some feedback with us.

8/10 Good

Verified traveller

London Visit
Great locarion ,good sized rooms for US and Canadian tourists. Very dated , faded and chipped carpets and furniture. But all in all good to great due to location.
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on 1 Aug 2023
Thanks for taking the time to review your stay with us, we apprecaite the feedback. We are delighted you enjoyed the spacious rooms and great location.

8/10 Good

Mark

Liked: Cleanliness
Great location; small room
Great location, very quiet indeed but still central. Well priced when we visited. A little tired inside, but clean and tidy. We were given a very small room, with barely any space to navigate around the bed; if we had mobility issues it would have been a deal breaker.
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on 28 Jul 2023
Dear Mark, thanks for the valued feedback, we appreciate your time.The hotel does offer several rooms types, with some very spacious rooms at different prices. Please feel free to contact us next time to discuss room options before booking.

4/10 Poor

Joseph George

Travelled with family
Rooms and bathrooms were a good size, generally clean but the rugs were worn old and dirty. Wall paper was pealing off.
Stayed 3 nights in Jul 2023
Response from Guest Relations Manager on 19 Jul 2023
Dear Joseph, thanks for the valued feedback which we greatly appreciate.

2/10 Terrible

Harish

Business traveller
Disliked: Cleanliness, room comfort
Seems like a lovely hotel in a nice quiet area. However a superior double room was a total let down. It was a standard room with no space whatsoever. When you lay so much money to expect a good standard. Not happy but it was resolved as we got a full refund and moved to another hotel
Stayed 3 nights in Jul 2023
Response from Guest Relations Manager on 11 Jul 2023
Dear Harish, thanks for your feedback. We are glad the hotel was able to resolve the matter to your satisfaction with a hotel change and full refund, we would have hoped that that would have reflected in your score.

2/10 Terrible

richard

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Unfortunately during our stay, I found the hotel overpriced an in need of an upgrade. There wasn’t much for the money we paid, the continental breakfast was awful, they wanted an extra £5 for English breakfast???? The staff were actually cleaning while we sat down for food so we could taste the cleaning products as we ate. There was building work going on at the hotel, scaffolding up on the room next to us with work men up an down from 7:30 / 0800, they also started a generator at 0700 which was right outside out window so obviously we were awoke by it and could not get back off to sleep. Overall not a great experience and we definitely wouldn’t stay there again.
Stayed 1 night in Jun 2023
Response from Guest Relations Manager on 29 Jun 2023
Dear Richard, thank you for taking the time to review your stay. We are sorry you were not happy.When you booked via the agent it stipultes that you booked continental breakfast so you have the option to upgrade to full English. This is not an unusual practice in hotels. Our staff use sanitiser to clean the tables in between guests using the tables for health & hygiene reasons. We are sorry that this affected your dining experience. Sadly we have no control over the building work on the street which starts at 8am. Our team will review your comments to see where improvements can be made.

4/10 Poor

Michael

Travelled with group
Disliked: Property conditions & facilities, room comfort
Baked patrons
Facilities are as promised. Problem was that the staff neglected to prepare the room for use. Room had been tightly shuttered with sun streaming down to obtain full "greenhouse effect." With no air conditioning, the 90 degree temp was not even offset by the small table fan that the front desk provided following our complaint. Breakfast was good, but not good enough to offset the inhabitable heat. Staff should have inspected the room in advance and made stronger attempt to ameliorate the heat.
Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on 20 Jun 2023
Dear Michael, thanks for your review. We are so sorry that the room was too hot and uncomfortable for you. Our operations team will review this and discuss with the team to improve the situation.Please accept our apologies

10/10 Excellent

Tom

Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on 20 Jun 2023
Dear Tom, thanks for the 10/10 review, we are naturally delighted and hope to welcome you back soon.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Meh all around
So I would say overall it was a bit cramped, the rug was separating from the wall and it felt like the whole room was sinking a little. The bathroom was nice, but for some reason the hot water came out without much pressure. Overall the staff was curt; no one was stellar, but they definitely were not rude. So “meh” experience all around. The only extremely positive thing I could say about my stay is the super close vicinity to the British Museum.
Stayed 3 nights in May 2023
Response from Guest Relations Manager on 29 May 2023
Thank you for your detailed and valuable feedback, it is very much appreciated.We hope we have another oppotunity to create a "wow" stay for you.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Guest Relations Manager on 31 May 2023
Dear Patricia, thank you for the review. We appreciate it and hope to welcome you back again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in need of refurbishment. There is no drinks available and it’s generally rundown and tired.
Stayed 1 night in Mar 2023
Response from Guestrelations manager on 4 Apr 2023
Thank you for taking the time to review your stay with us. The hotel bar is currently closed due to shortage of staff, we are sorry for the inconvenience.

10/10 Excellent

Kristijan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Guestrelations manager on 15 Mar 2023
Thank you for your 10/10 score. We are delighted that you enjoyed it and we look-forward to welcoming you back.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for carabao cup final Paid extra £5 for cooked buffet breakfast as only continental in overnight stay price Well worth £5 Sausages back bacon bean’s mushrooms fried eggs hash browns tomatoes Room with en-suite clean bed comfy
Stayed 1 night in Feb 2023
Response from Guestrelations manager on 1 Mar 2023
Dear Peter, thanks for your 10/10 review. We are delighted to hear you enjoyed our delicious breakfast for an extra 5.00. Hope to welcome you back again in the near future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Guestrelations manager on 13 Feb 2023
Thank you for taking the time to post a score for us. We are glad you enjoyed your visit and hope to see you again.

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Guestrelations manager on 2 Feb 2023
Dear Chris, thanks for taking the time to score us on your recent visit. We appreciate it.

4/10 Poor

Alkesh

Stayed 1 night in Jan 2023
Response from Guestrelations manager on 24 Jan 2023
Thank you for taking the time to review your stay with us, we appreciate your time.

8/10 Good

Borislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Guestrelations manager on 12 Jan 2023
Thank you for taking the time to review your stay. We are glad you enjoyed your visit.

2/10 Terrible

Charlotte

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Don't bother
On waiting to check in we were told the room was having maintenance carried out so we were told go to go to their other hotel down the road (same with the couple in front of us). Eventually checked in. Room wall lights ripped, should of gone in the bin! Blind in bedroom and bathroom removed from handing systems. Bright light all night from the outside coming from the bathroom. Hotel bar closed, they said we have no staff no man it...terrible. Paid for "breakfast included" = continental only or pay extra money! The continental was rubbish, barely anything there on a small table! Felt ripped off with the whole experience..... overpriced
Stayed 1 night in Dec 2022
Response from Guestrelations manager on 5 Jan 2023
Dear Charlotte, thanks for your feedback and we are sorry you did not have a positive expereince. Due to unforseen issues and rooms having to be taken out of service, it became necessary to move some of the guests to our sister property or alternatively cancel the booking and leave the guests standed which was really not an option. Our continental breakfast consists of toast & preserves, selection of pastries, fresh fruit and fruit salad, cheese, cold meats, boiled eggs, salad items, yogurt, tea & coffee. We are sorry you felt it was inadequate. Naturally we are sorry that we did not live up to your expectations but we hope we have another opportunity to put things right and create a better experience for you.

8/10 Good

Zhan

Travelled with family
Liked: Staff & service, amenities
Good place.
Stayed 1 night in Dec 2022
Response from Guestrelations manager on 26 Dec 2022
Dear Zhan, thank you for taking the time to review your stay. We are glad you enjoyed your visit and hope to serve you again

10/10 Excellent

Intelligent Gaming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Guestrelations manager on 5 Dec 2022
Thank you for your great review, we hope to welcome you back again

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guestrelations manager on 11 Nov 2022
Thank you for providing us with a score, we are sorry to see such a low score on this occassion but as you have not provided any further explanation for this we are unable to comment.

6/10 Okay

Michelle

Stayed 2 nights in Oct 2022
Response from Guestrelations manager on 24 Oct 2022
Dear Michelle, thanks for your feedback. we appreciate it.

6/10 Okay

Thomas, Kirkland

Stayed 7 nights in Sep 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed 2* Hotel!!!
I have never felt the need to leave a negative review before but whoever is leaving good reviews must have been paid to do so as the hotel is definitely not 4* more of a 2* and does not look like the photos. We paid for breakfast with our booking and was then asked for £4pp extra at the hotel for an English Breakfast which was cold, overcooked and stale, the egg yolks were hard and gone green! The juice is watered down and to top it off the tea and coffee is pre made and left in thermos jugs which tasted disgusting. The restaurant staff were quite abrupt and more interested in singing to the radio. Needless to say we did not eat there the next day. The bedroom was under the kitchen area and noisey, the room was shabby, curtain hanging off the rail, wallpaper torn, carpet burnt, beds old and uncomfortable and can’t even explain the lumps that were pillows. Bathroom was clean though although the shower screen was very old fashioned and swung open. We left our luggage with the hotel as we were early and rather than putting in a safe locked area it was left in the reception where a member of the public could walk in and help themselves. The hotel as a whole was very dated and in serious need of a makeover throughout. We checked out and wasn’t asked about our stay or even greeted, the staff showed no interest in their jobs or to the clients. Our stay was disappointing and we would 100% NOT recommend staying here.
Stayed 2 nights in Aug 2022
Response from Guestrelations manager on 17 Oct 2022
Dear customer, thank you for taking the time to write us a review. We are naturally sorry to hear that you were not happy with your stay.When you book continental breakfast only via the online agent, you have to pay the difference at the hotel if you wish to have full English breakfast. We are sorry if your confirmation letter from the agent did not stipulate this.Luggage is tagged at reception then it is removed to a locked room. We thank you for your valuable feedback which we will use to help with improvements.

8/10 Good

Ian

Stayed 1 night in Jul 2022
Response from Guestrelations manager on 1 Aug 2022
Dear Ian, thank you for this 8/10 review. We hope to welcome you back to turn the 8 into a 10!

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, 15 minute walk from anywhere you want to go. Attentive staff and room was in a good condition. Bit dated but clean
Stayed 2 nights in Jun 2022
Response from Guestrelations manager on 28 Jun 2022
Dear Olivia, thank you for this 10/10 review. We are super delighted to hear you enjoyed your stay and the hospatality from our team. We hope to welcome you back again .

8/10 Good

John

Liked: Cleanliness, staff & service
The hotel staff were great and very helpful. My room needed a better bathtub and stopper that works. Also there was no extra quilt on the bed.
Stayed 2 nights in Jun 2022
Response from Guestrelations manager on 12 Jun 2022
Dear John, thank you for taking the time to provide us with feedback. We are glad you enjoyed your stay and were looked after by the team. Since Covid we have stopped putting quilts on the beds to reduce touchpoints, We are always happy to provide blankets and extra bedding if requested.

6/10 Okay

Jakir

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very sub standard hotel. Given us lower ground floor room made us Claustrophobic. Will not visit again.
Stayed 1 night in Jun 2022
Response from Guestrelations manager on 12 Jun 2022
Dear Jakir, we are sorry to hear you were not happy with your room. The location of the room within the hotel is based on the type and price of room you booked. We suggest for future to stay to avoid standard rooms and book a superior room, located on upper floor.

6/10 Okay

Jeff, Hutchinson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Simon

Business traveller
Disliked: Property conditions & facilities, room comfort
Poor tired hotel should be 2 star
This place is terrible. The 4 star rating is not accurate. Its probably more like a 2 star. Bed was awful, sheets must have been about 10 years old. It was really tired and needs loads of investment. Can’t believe how much they charge because it’s in London. There are loads of other places within walking distance that are much more comfortable and better value for money.
Bed sheets. Grim
Stayed 1 night in Mar 2022
Response from Grange Clarendon on 31 Mar 2022
Thank you for providing your score & feedback on Grange Clarendon Hotel.Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

6/10 Okay

Julia

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022
Response from Guest Service Manager on 1 Mar 2022
Thank you for providing your score & feedback on Grange Clarendon Hotel. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

6/10 Okay

petros

Travelled with family
Disliked: Room comfort
So and so. Too little soace in the room. Doesn't worth the money you are paying
Stayed 6 nights in Dec 2021
Response from Central Reservations Grange Hotels on 30 Dec 2021
Thank you for providing your score & feedback on Grange Clarendon Hotel. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

4/10 Poor

Jain

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Good amount of toiletry provided and plenty of hot water. The room was very dated and shabby. When I booked the room I requested had two double beds, however the room allocated only had a double and a sofa bed which would not sit flat, and was extremely uncomfortable. Breakfast was not of a good standard.
Stayed 1 night in Dec 2021
Response from Central Reservations Grange Hotels on 18 Jan 2022
Thank you for providing your score & feedback on Grange Clarendon Hotel.Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

8/10 Good

Sergei

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is great, and tge breakfast is decent. All the rest requires serious improvement. The room is dated, the floor is made of wood and makes strong noise when one steps on it. There is no garderobe, you have to leave your stuff in bags. The room was made up every 3 daus, not every day as one eoul expect (yes, the garbage can will be full for 3 days, unless you will dispose it). The staff is welcoming, but on a simple rewiest to get us knife we were told it's not possible.
Stayed 5 nights in Nov 2021
Response from Central Reservations Grange Hotels on 18 Jan 2022
Thank you for providing your score & feedback on Grange Clarendon Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprisingly spacious bedroom for central London.
Stayed 1 night in Dec 2021
Response from Central Reservations Grange Hotels on 18 Jan 2022
Thank you for providing your score & feedback on Grange Clarendon Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Despite being told that check in was Tom 2pm it turns out that on Friday and Saturday it is 3pm. This three out all our timings for the day of our arrival. Surprisingly the room had no bottled water and when requested it had to be paid for so rake your own in. Breakfast was good although the coffee was just served from a thermos flask. Despite the above the stay worked well for what we were doing that weekend
Stayed 1 night in Oct 2021
Response from Grange Clarendon Hotel on 23 Nov 2021
Thank you for providing your score & feedback on Grange Clarendon Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

2/10 Terrible

expedia

Stayed 2 nights in Nov 2021
Response from Grange Clarendon Hotel on 18 Nov 2021
Thank you for taking the time to share your experience of Grange Clarendon Hotel, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

8/10 Good

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Overall a nice hotel..
Stayed 1 night in Oct 2021
Response from Grange Clarendon Hotel on 3 Nov 2021
Thank you for providing your score & feedback on Grange Clarendon Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Tv not working and services provided not as web site. Checl in abysmal.
Stayed 1 night in Oct 2021
Response from Grange Clarendon Hotel on 1 Nov 2021
Thank you for taking the time to share your experience of Grange Clarendon Hotel, please accept my sincere apologies that the service/ facilities did not meet your expectations, it is disappointing to hear and this is being reviewed with the team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We highly value your patronage and genuinely hope you will afford us the opportunity to look forward to welcoming you back soon with a 20% off voucher on accommodation and complimentary upgrade. (Subject to availability)

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. Friendly staff. Sweet room. Reasonable size with a view, a window you could open, an old fashioned fireplace and a decent ensuite bathroom. Just 5 minutes walk to the British Museum, about 15 minutes from Charing Cross Road and Theatreland with tube stations at Holborn and Russell Square 5 minutes in either direction. Gardens at top and bottom of road. Really nice area, and felt very safe. Good value too.
Stayed 2 nights in Oct 2021
Response from Grange Clarendon Hotel on 26 Oct 2021
Thank you for providing your score & feedback on Grange Clarendon Hotel. It is wonderful to receive your compliments. Comments and suggestions will go to the relevant personnel. We look forward to your return to Grange Hotels on another occasion.