The check-in process was simple and friendly. The front desk clerk was helpful and informative. Our room was ready and seemingly clean. The balcony was a nice surprise feature. The refrigerator and microwave came in very handy. There were plenty of options for breakfast (even healthy ones!) and the 24/7 coffee and hot chocolate was great. The sports bar next door, Joe Senser's, is by far the best Saturday night bar we have ever been to. Wonderful place! Our check out process was also simple and friendly. Overall, very pleased with the hotel.
Love staying here! For the price it is a great place to stay! I stayed in a suite with a fridge, microwave, kitchenette area with sink, 2 TV's, separate bedroom. I didn't need all that but they had one open, so I took it. Parked in well lit area, felt safe. In the tower where I stayed, I had to go down a floor during the night to get a soda & ice. I wondered if they had security cameras around, because it seems sort of far removed from the main hotel and front desk.. It wouldve been nicer to not have to go so far from my room. In the morning, I needed a later checkout time and they were great about it. I hope the rates stay reasonable at this hotel, because I'd like to stay there a lot in the future! It would be my first choice in the area.
Everything about the hotel was nice and comfortable. We don't have a single complaint and look forward to staying at his hotel again when we visit Minneapolis. We did not use it but the hotel even offers a shuttle service back-and-forth to the mallof America.
The staff at this hotel were very nice and friendly. We stayed here, because we needed to use the shuttle to pick my husband up from the airport. When you check in if you need to use the shuttle let them know so they can put you on their schedule. Randy the shuttle driver was so nice and kind, and since my husbands flight was delayed while we waited at the airport he left and came back to get us so kind! Such a nice free comfortable ride to the airport and so quick and convenient. The hotel lobby is beautiful and decorated so nice my daughter loved the free cookies. We ate at the restaurant great food and the prices were good we just wish it had more of a selection. We stayed in the king room, we wish it had a little more room since our daughter wanted to sleep on her cot on the floor we had to move some chairs around to make that work. The pool area is AMAZING! You can watch TV and swim it is set up so beautiful and there are so many chairs and couches to sit on it makes you feel like your outside it's great. This hotel overall was great we will definitely stay here again! (:
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