The check-in process was simple and friendly. The front desk clerk was helpful and informative. Our room was ready and seemingly clean. The balcony was a nice surprise feature. The refrigerator and microwave came in very handy. There were plenty of options for breakfast (even healthy ones!) and the 24/7 coffee and hot chocolate was great. The sports bar next door, Joe Senser's, is by far the best Saturday night bar we have ever been to. Wonderful place! Our check out process was also simple and friendly. Overall, very pleased with the hotel.
The staff was helpful and friendly. The shuttle service (free) from the airport and the Mall of America was so convenient and comfortable. The breakfast was warm and delicious (and also free)! There was also a reception every night with free drinks (...what?). The room was very clean and the pool and hot tub were great. Construction was being done, but I didn't find it bothersome.
Nice location, close to mall of americal, easy to get to almost all areas of the TC metro area. At night visit the Blue Point restaurant located just a block away in the lobby of the Rassmussen College office building. Will be staying at for most of my TC metro business travels!
My parents, siblings, and all the grandkids stayed together for a long weekend. The kids had a great time in the pool, and the staff was very helpful with recommending food options, making sure the kids had hot chocolate after playing outside, etc. We will definitely stay here again!
Have stayed here a few times and always clean, friendly, and consistent.
The breakfast is included and is certainly above average for this price range -- hot eggs, sausage, and great coffee every morning is appreciated!
"THE ONE HOTEL YOU WANT TO COME TO AGAIN AND AGAIN"
WE FLEW IN WITHOUT RENTAL CAR AND ANY WHERE ANYTIME WE NEEDED THEM .THEY WERE THERE FOR US! CANT MAKE IT NO CLEARER THAN THAT !!!! THE STAFF ALICIA (I THINK THATS HER NAME )DAY ONE, SUCH A WONDERFUL HELP TO US AND THE MANAGERS ARE OFF THE CHAIN THEY OVER AND BEYOND TO ACCOMODATE YOU !!!! THE FOOD IS WONDERFUL AND THE ROOMS ARE RIGHT ON POINT!!! CANT WAIT TO GO BACK !!!!
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