Restaurant

Reviews of Old Crown Hotel

2.5 out of 5
Old Crown Hotel
188 High Street, Deritend, Birmingham, England

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 536 reviews" "
Rating 8 - Good. 194 out of 536 reviews" "
Rating 6 - Okay. 78 out of 536 reviews" "
Rating 4 - Poor. 33 out of 536 reviews" "
Rating 2 - Terrible. 17 out of 536 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here
Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Stayed 1 night in Nov 2023

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
Pumping music and a cheap nights stay!
No parking as advertised when I booked a year ago. It's basically a night club in the garden, so just be aware it wasn't a quiet stay. The communal bathrooms were very clean and a great shower. Nice pub downstairs. All in All good value for the night
Stayed 1 night in Oct 2023

4/10 Poor

M

Stayed 1 night in Sep 2023

8/10 Good

Kjell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Would book here again, friendly staff. Very close to coach station
Stayed 1 night in May 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

8/10 Good

Gianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Martyn

Liked: Cleanliness, staff & service, room comfort
The room was adequate for our one night but needed for it to be en-suite.
Stayed 1 night in Apr 2023

6/10 Okay

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy
Stayed 1 night in Mar 2023

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2023

10/10 Excellent

Caroline

Stayed 1 night in Feb 2023

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the oldest pub in Birmingham, the refurbishment is excellent keeping with history of pub. Rooms are lovely. Location fab. The sub is lively at night and has a large covered garden playing music late into the night. Loved it.
Stayed 1 night in Feb 2023

10/10 Excellent

Rafal

Stayed 2 nights in Dec 2022

8/10 Good

Kay

Liked: Amenities
Good location for 1 or 2 nights and for the price - for what I needed. Room OK - but basic details overlooked. A bed was obviously broken (mattress, base). An essential light over the sink in the room was also broken. A towel was ripped. There was noise - but not until very late (it IS a pub!)
Stayed 2 nights in Nov 2022

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top venue, close to town centre, very reasonable price for room. So impressed going back next July.
Stayed 1 night in Nov 2022

6/10 Okay

K

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could be so much better
For a building built in the 14th Century you would expect things to not be so up to date. Well, yes there was that to some degree. The TV remote did not work for example. Suppose it is because the Tele was not invented until the 19th Century so I should have expected this. However the service should also not have been from the 14th Century either. I was left waiting for about 20 minutes to check in. Good job I was not in a rush to go back to the 21st Century at that moment in time. Ok once checked in (of sorts. I was only asked for my name and that was it) I was given the guided tour. Please note that the steps up to the bedroom from the main part and also the rear entrance are extremely steep and if you have issues with steps this is not the place for you. The bedroom was comfy. There was a TV that I could not watch due to the aforementioned remote not working. The outside was not so great. Major roadworks taking place. So even though it was quietish at night from not much traffic (after the bar closed at 23.30), at the start of the working day it was extremely loud with workmen drilling and cutting concrete. And then when I tried to leave, there was no one at the front of the bar, the front door was locked with an actual iron rod, and then having to try and get out the rear was like a krypton factor course of locked doors and slightly open ones. So decent but could be better.
Stayed 1 night in Oct 2022

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not the best!
Nice character but double bed was uncomfortable, no breakfast available even though it was supposedly included! Staff were helpful. Outside the road was being replaced in the whole street but this was not mentioned when booked, so noisy ftt et on 07:30 am on the Saturday morning!
Stayed 1 night in Oct 2022

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Always stay here when in Bham fab pub fab atmosphere and Roy and Jo are fabulous an absolute credit to your hotel thanks for the chat and cup of tea 😁
Stayed 1 night in Oct 2022

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is vintage with a cool cultural touch
Stayed 3 nights in Oct 2022

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Lovely friendly staff, lovely clean room and bathroom is nice. Highly recommend.
Stayed 1 night in Sep 2022

4/10 Poor

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and friendly and the room itself was not bad for the money. The bar downstairs is also great. The major issue that the heritage building has no noise isolation at all. I went to bed after the bar downstairs had closed but noise from around the area (it is a busy area) was very loud through to around 0400. Noise isolation between rooms is also non-existent and when the couple next door retired to the bedroom, I cannot express how grateful I was that she resisted his generous proposal of coital relations. As mentioned the noise issue may not be resolvable due to the heritage status of the building but unfortunately in its current state it is not suitable for overnight stays.
Stayed 1 night in Sep 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great staff, beautiful room
Stayed 1 night in Sep 2022

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Sven

Stayed 1 night in Aug 2022

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service
Fine for a night's stay, friendly staff and walking distance to city centre. The building is very old so wonky floors (can't be helped) and fittings in need of an update. The main negative was how noisy the road outside was during the night, with (drunk) people shouting/screaming into the early hours. Not the hotel's fault of course!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Commonwealth Games 2022
Easy to find, extremely helpful and friendly staff on arrival and throughout our stay. EXceptional value for money. Bedroom was very large, with an extremely comfortable bed and lounge area. Shower room was also big; shower was excellent. Room was very quiet. Would recommend and would definitely stay there again if visiting Birmingham. Thank you for a lovely stay.
Stayed 1 night in Aug 2022

8/10 Good

Jonathan

Stayed 4 nights in Aug 2022

10/10 Excellent

Josey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Julia

Stayed 1 night in Jul 2022

6/10 Okay

Dexter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I thought the property was well situated since I had an operation nearby and it was ideal. The inside was relatively clean upon my arrival and the decors was nice. I also appreciated the tea coffee utensils in the room. However, when I arrived at the hotel, I was a bit early because my surgery had finished early. I waited in the hallway while two of the female attendees seemed to be busy. I then halted one of them and asked her if the room is already ready since check out is at 11 am for other people. I was there at 12pm. The female attendee watched me and told "Could you wait outside because you're too early?" without even asking who I was etc. I was like "Could i eat lunch there while waiting then?" The response was "Yeah " and she walked away. All this time, I was limping with sutures on my two feet, it was excruciating to bear that attitude. It didn't stop there. No one came to my table in the restaurant area the first day not even to see if I was ok. I wasn't able to order anything to eat etc. After getting my key without any formality , I went to my room. The next day, the housecleaners came and knocked my door because they were cleaning the rooms and the floor. I had to leave the room which was normal but limping. I did so three times that day because the housecleaners never came leaving my dirty towels, garbage, not renewing my coffee. Thanks to a new and professional female attendee the next day, she apologised and helped me.She made my stay pleasant.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Alastair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cricket
Roy and his wife made our stay so friendly and helpful
Stayed 2 nights in Jul 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Natasha

Stayed 1 night in Jul 2022

8/10 Good

Anastasija

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Angela

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very charming hotel, heard during the last night a few creepy giggles in our room, but because it is haunted they say, it added to the charm of the hotel. Friendly and helpful staff. There was a lot of noise outside during the night, but it was the Queen's jubilee so not the hotel's fault.
Stayed 3 nights in Jun 2022

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was ideal, I was attending a festival locally in digbeth and I wanted somewhere close to this and also somewhere I could walk back to. If you have a single room then you will have to use the shared
Stayed 1 night in Jun 2022

10/10 Excellent

Lok Hay Hazel

Stayed 1 night in Jun 2022

4/10 Poor

FREYA

Stayed 2 nights in May 2022

10/10 Excellent

Lord Paul

Stayed 1 night in May 2022

10/10 Excellent

Steph

Stayed 1 night in May 2022

8/10 Good

Lewis

Stayed 1 night in May 2022

8/10 Good

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property but currently surrounded by road works
Stayed 1 night in May 2022

10/10 Excellent

h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My w/end.
This hote l is my kind of hotel great staff and a great vibe with cool music till late at the weekend i hope to return in the future
Stayed 2 nights in May 2022

10/10 Excellent

Corinne

Stayed 1 night in May 2022