I thought the property was well situated since I had an operation nearby and it was ideal. The inside was relatively clean upon my arrival and the decors was nice. I also appreciated the tea coffee utensils in the room. However, when I arrived at the hotel, I was a bit early because my surgery had finished early. I waited in the hallway while two of the female attendees seemed to be busy. I then halted one of them and asked her if the room is already ready since check out is at 11 am for other people. I was there at 12pm. The female attendee watched me and told "Could you wait outside because you're too early?" without even asking who I was etc. I was like "Could i eat lunch there while waiting then?" The response was "Yeah " and she walked away. All this time, I was limping with sutures on my two feet, it was excruciating to bear that attitude. It didn't stop there. No one came to my table in the restaurant area the first day not even to see if I was ok. I wasn't able to order anything to eat etc. After getting my key without any formality , I went to my room. The next day, the housecleaners came and knocked my door because they were cleaning the rooms and the floor. I had to leave the room which was normal but limping. I did so three times that day because the housecleaners never came leaving my dirty towels, garbage, not renewing my coffee. Thanks to a new and professional female attendee the next day, she apologised and helped me.She made my stay pleasant.