Title: Crowne Plaza Birmingham City Centre by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Birmingham City Centre by IHG Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham ## Photo gallery for Crowne Plaza Birmingham City Centre by IHG ![Bar (on property) - Crowne Plaza Birmingham City Centre by IHG (Birmingham)](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/cc247411.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Crowne Plaza Birmingham City Centre by IHG (Birmingham)](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/223468e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Crowne Plaza Birmingham City Centre by IHG (Birmingham)](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/cd53d6ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Crowne Plaza Birmingham City Centre by IHG (Birmingham)](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/9d707657.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Crowne Plaza Birmingham City Centre by IHG (Birmingham)](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/15d81504.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Birmingham City Centre offers a convenient base with practical amenities. Guests can work out in the 24-hour gym, enjoy breakfast at b1 restaurant, sip coffee in the lobby, and stay connected with free WiFi. Multilingual staff handle details like dry cleaning. ## Reviews 9.0 Wonderful ## Popular amenities - Bar - Room service - Gym - Housekeeping - 24/7 front desk £55 includes taxes & fees 11 Jan - 12 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=9978&PinnedHotelID=9978&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Standard Room ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/8a4c3f52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.2 Wonderful 10 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Private bathroom Shower/bath combination - 280 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 2 Double Beds ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/81b3a4cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 9.2 Wonderful 79 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Private bathroom Shower/bath combination - 258 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor) ![Premium Room, 1 King Bed, Club lounge access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/390f1f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Club lounge access (Club Floor) 9.0 Wonderful 10 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Flat-screen TV Hypo-allergenic bedding Pillow menu Private bathroom - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/cbaba55f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 46 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Private bathroom Shower/bath combination - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Accessible ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/a30b1513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible 9.0 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Private bathroom Shower/bath combination - 280 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 King Bed (Upgraded, High Floor) ![Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/2d349025.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Upgraded, High Floor) 9.6 Exceptional 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bath and shower Bathrobes - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/c7415c04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bath and shower Bathrobes - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower) ![Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/a626f26a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible (Standalone Shower) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower) ![Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/10000/9978/f09fd0e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible (Walk in Shower) ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Private bathroom Hairdryer - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5100000/5094800/5094770/090c28e4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Birmingham Broad Street Birmingham City Centre - Breakfast included - Free WiFi - Air conditioning - Gym 8.4 Very good 2,437 reviews £47 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/Birmingham-Hotels-Hampton-By-Hilton-Birmingham-Broad-Street.h5094770.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=6023342&destination=Birmingham (and vicinity)&destType=MARKET&latLong=52.478271,-1.89513&searchId=c24170f2-c4bd-4c7d-8e18-a705d30be751&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/850000/849500/849455/9c43e56a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Birmingham Brindley Place Birmingham City Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Crowne-Plaza-Birmingham-City-Centre.h9978.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Crowne-Plaza-Birmingham-City-Centre.h9978.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.47781%2C-1.90602&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Qi5ccDRiXFj58ly725sHpNPXqQE=) Central Square, Holliday Street, Birmingham, England, B1 1HH #### What's nearby - The Mailbox \- 2 min walk \- 0.1 miles - Symphony Hall \- 3 min walk \- 0.2 miles - International Convention Centre \- 5 min walk \- 0.3 miles - Utilita Arena Birmingham \- 8 min walk \- 0.4 miles - Bullring & Grand Central \- 10 min walk \- 0.6 miles #### Getting around - Library Tram Stop - 4 min walk - Birmingham (QQN-New Street Train Station) - 8 min walk - Birmingham Airport (BHX) - 35 min drive #### Restaurants - ‪Malmaison Birmingham - ‬4 min walk - ‪Medicine Bakery And Kitchen - ‬5 min walk - ‪Tamatanga - ‬4 min walk - ‪Nando's - ‬5 min walk - ‪The Botanist - ‬6 min walk ## About this property ### Crowne Plaza Birmingham City Centre by IHG Upscale hotel near Utilita Arena Birmingham Located close to International Convention Centre and Broad Street, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests. Other perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and concierge services - A TV in reception, luggage storage and multilingual staff - A 24-hour front desk, free newspapers and smoke-free property - Guest reviews give top marks for the breakfast, helpful staff and location Room features All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property. Extra amenities include: - Bathrooms with free toiletries and hairdryers - 43-inch flat-screen TVs with digital channels - Electric kettles, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/790000/789100/789053/4b3b699e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Royal Hotel Birmingham Birmingham City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 2,841 reviews £77 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=789053&PinnedHotelID=789053&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1280000/1271500/1271420/69544e8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel, Birmingham Birmingham City Centre - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 919 reviews £59 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=57679060&PinnedHotelID=57679060&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/13000000/12610000/12605100/12605058/23167cd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Regis Birmingham Birmingham City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,006 reviews £58 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=12605058&PinnedHotelID=12605058&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Secured parking on site (GBP 21 per day) - Limited on-site parking ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - b1 ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 7,438 square feet of conference space - Business centre - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Thin carpet in room - Wheelchair-accessible path of travel ### More - 1 building - 11 floors - Banquet hall - Built in 1974 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children - Secured self-parking fee: GBP 21.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Birmingham City Centre Crowne Plaza Crowne Plaza Birmingham City Centre Crowne Plaza Hotel Birmingham City Centre Birmingham Crowne Plaza Crowne Plaza Birmingham City Centre Hotel Birmingham Crowne Plaza Birmingham City Centre Hotel The Crowne Plaza Birmingham City Centre The Crowne Plaza Birmingham C Crowne Plaza Birmingham City Centre Crowne Plaza Birmingham City Centre by IHG Hotel Crowne Plaza Birmingham City Centre an IHG Hotel Crowne Plaza Birmingham City Centre by IHG Birmingham Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham ## Frequently asked questions ### Is Crowne Plaza Birmingham City Centre by IHG pet-friendly? ### How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG? ### How much is parking at Crowne Plaza Birmingham City Centre by IHG? ### What time is check-in at Crowne Plaza Birmingham City Centre by IHG? ### What time is check-out at Crowne Plaza Birmingham City Centre by IHG? ### Where is Crowne Plaza Birmingham City Centre by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Birmingham City Centre by IHG Reviews ## Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 700 8 - Good 215 6 - Okay 65 4 - Poor 34 2 - Terrible 25 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Mark 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, comfortable bed, spotless bathroom, delicious breakfast - we really enjoyed our stay and will return! ##### Mark Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Richard 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and amenities. Location was great too ##### Richard Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Chelsea 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful, clean room and very courteous staff. Plus in great location - very convenient to the canals, train station and German Christmas market ##### Chelsea Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mark 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Well looked after hotel, good location, excellent staff ##### Mark Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Michael 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean & tidy. Food excellent & staff very helpful ##### Michael Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Andy 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, really nice hotel, friendly staff. Good breakfast. Parking is right under the hotel. Excellent location for Symphony Hall and Bull Ring shopping. ##### Andy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### David 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities From checking in to leaving everything was fab. Staff were polite and helpful. Food was excellent and choice was fantastic. Would definitely recommend anyone to stay ##### David Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michael 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was excellent, staff are very polite , rooms are very good value,and the hotel is positioned perfectly for Christmas shopping and retail therapy in and around the Bullring ##### Michael Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Neelam 31 Oct 2025 Liked: Cleanliness, property conditions & facilities Very clean rooms and excellent service comfortable stay deffo recommend ##### Neelam Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gavin 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Didnt have breakfast, just stayed overnight.......absolutely spotless, and rooms we're immaculate!! ##### Gavin Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Julie 9 Nov 2025 Liked: Cleanliness, property conditions & facilities Room was clean . Staff were good, restaurant was nice ##### Julie Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stephanie 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities From when we checked in we were impressed with the staff, all very pleasant. The room was a good size and the breakfast was excellent. Would definitely return. ##### Stephanie Stayed 1 night in Nov 2025 ### 10/10 Excellent #### John 18 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nicely positioned between the core of the city centre and the Symphony Hall, Rep, ICC, Library. It's very un-intrusive, as in everything was clean and worked well. ##### John Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ian 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very attentive and helpful staff ##### Ian Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ezlin 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities All good. Friendly and welcoming staff. Happy to come again ##### Ezlin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Luzolo 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and large room, modern and well situated hotel. Welcoming staff ##### Luzolo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Phil 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay, great room, dinner and breakfast very good, evening restaurant staff were excellent. Only downside was there was a draft on my floor and my door was banging back and forth all night. ##### Phil Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Stuart 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good location and very nice, clean hotel. ##### Stuart Stayed 1 night in Jul 2025 ### 8/10 Good #### Karen 9 Dec 2025 Liked: Staff & service, amenities, property conditions & facilities We stayed for one night, having chosen the hotel for it's location near to the Utilita Arena. The room itself was clean but there were 2 plates of half eaten pizza outside our room on arrival which did not make a good first impression. We booked a room for 3 adults and the room was comfortable and spacious enough for 3\. Unfortunately the hotel had only provided 2 sets of towels, robes, mugs, biscuits, teabags etc which was disappointing. The bar area was nice and the Bar/Reception staff were friendly and helpful (providing the third set of items after we requested them). We had a nice stay and probably would stay again if in the area. ##### Karen Stayed 1 night in Dec 2025 ### 8/10 Good #### Tom 2 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed at the hotel to attend an event at the nearby utlita arena. The welcome at reception by Soon was great and we were checked in early to allow us to dump our bags before heading out into the city to explore. The staff were fantastic with our children and really helped them have an enjoyable stay. Thanks. ##### Tom Stayed 1 night in Nov 2025 ### 4/10 Poor #### Habib 8 Dec 2025 Liked: Cleanliness The aircondition operates at 50 dB, it is impossible to sleep with such noise levels in a room. The receptions was very helpful when we check-in, but I wont suggest to stay at 11th floor if you are looking for a good night sleep. ##### Habib Stayed 1 night in Dec 2025 ### 8/10 Good #### Donna 26 Jul 2025 Liked: Staff & service, property conditions & facilities Good location , very helpful stay & clean room . ##### Donna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mark 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay. Excellent stay at the Crowne Plaza in Birmingham and use of the Club Lounge. All staff were exceptional too. ##### Mark Stayed 1 night in Aug 2025 ### 10/10 Excellent #### HAYLEY 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Just 100% perfect, room spotlessly clean, tidy, comfortable, warm enough and not cold with aircon, enough varieties to drink and eat and a lovely big bath, breakfast was delicious and hot, all staff welcoming, helpful, polite and friendly, will definitely stay here again and have recommend it to friends ##### HAYLEY Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Michelle 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff. Lovely room. ##### Michelle Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Manor Hotel Solihull, BW Signature Collection](https://www.expedia.co.uk/Birmingham-Hotels-Best-Western-Plus-Birmingham-NEC-Meriden-Manor-Hotel.h7832866.Hotel-Information) > > [Redwings Lodge Solihull](https://www.expedia.co.uk/Birmingham-Hotels-Redwings-Lodge-Solihull.h23086645.Hotel-Information) > > [ibis budget Birmingham International Airport - NEC](https://www.expedia.co.uk/Birmingham-Hotels-Ibis-Budget-Birmingham-International-Airport-NEC.h6174957.Hotel-Information) > > [Crowne Plaza Birmingham NEC by IHG](https://www.expedia.co.uk/Birmingham-Hotels-Crowne-Plaza-Birmingham-NEC.h903190.Hotel-Information) > > [Westmead Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Westmead-Hotel.h75256.Hotel-Information) > > [Edgbaston Park Hotel Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Edgbaston-Park-Hotel-Birmingham.h28928658.Hotel-Information) > > [Hilton Birmingham Metropole](https://www.expedia.co.uk/Birmingham-Hotels-Hilton-Birmingham-Metropole.h436233.Hotel-Information) > > [Hilton Garden Inn Birmingham Airport](https://www.expedia.co.uk/Birmingham-Hotels-Hilton-Garden-Inn-Birmingham-Airport.h25178330.Hotel-Information) > > [ibis Birmingham International Airport – NEC](https://www.expedia.co.uk/Birmingham-Hotels-Ibis-Birmingham-International-Airport-NEC.h2171169.Hotel-Information) > > [Britannia Hotel Coventry](https://www.expedia.co.uk/Birmingham-Hotels-Britannia-Hotel-Coventry.h15533.Hotel-Information) > > [Royal Court Hotel & Spa Coventry](https://www.expedia.co.uk/Birmingham-Hotels-Royal-Court-Hotel-Spa-Coventry.h66197.Hotel-Information) > > [Peter Scott House, Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Peter-Scott-House.h10051783.Hotel-Information) > > [Castle Bromwich Hall Hotel, BW Signature Collection by Best Western](https://www.expedia.co.uk/Birmingham-Hotels-Castle-Bromwich-Hall.h4631068.Hotel-Information) > > [Telegraph Hotel - Coventry](https://www.expedia.co.uk/Birmingham-Hotels-Telegraph-Hotel-Coventry.h57253149.Hotel-Information) > > [Genting Hotel & Spa at Resorts World Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Genting-Hotel.h11281422.Hotel-Information) > > [Moxy Birmingham NEC](https://www.expedia.co.uk/Birmingham-Hotels-Moxy-Birmingham-NEC.h42504887.Hotel-Information) > > [The Arden Hotel & Leisure Club](https://www.expedia.co.uk/Birmingham-Hotels-The-Arden-Hotel-Leisure-Club.h1184887.Hotel-Information) > > [The Strawberry Bank](https://www.expedia.co.uk/Birmingham-Hotels-The-Strawberry-Bank.h6411292.Hotel-Information) > > [Fairlawns Hotel and Spa](https://www.expedia.co.uk/Birmingham-Hotels-Fairlawns-Hotel-And-Spa.h27935.Hotel-Information) > > [Forest of Arden Hotel & Country Club](https://www.expedia.co.uk/Birmingham-Hotels-Delta-Hotels-By-Marriott-Forest-Of-Arden-Country-Club.h28506.Hotel-Information) > > [Holiday Inn Birmingham Airport - NEC by IHG](https://www.expedia.co.uk/Birmingham-Hotels-Holiday-Inn-Birmingham-Airport-NEC.h19390.Hotel-Information) > > [Cuttle Bridge Inn Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Cuttle-Bridge-Inn-Hotel.h19662860.Hotel-Information) > > [Delta Hotels by Marriott Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Birmingham-Marriott-Hotel.h536506.Hotel-Information) > > [ Windmill Village Hotel, Golf Club & Spa, BW Signature Collection](https://www.expedia.co.uk/Birmingham-Hotels-Best-Western-Plus-Coventry-Windmill-Village-Hotel-Golf-Spa.h8131541.Hotel-Information) > > [ibis Styles Birmingham NEC and Airport](https://www.expedia.co.uk/Birmingham-Hotels-Ibis-Styles-Birmingham-NEC-And-Airport.h2489218.Hotel-Information) > > [Novotel Birmingham Airport](https://www.expedia.co.uk/Birmingham-Hotels-Novotel-Birmingham-Airport.h275.Hotel-Information) > > [Holiday Inn Express Birmingham Airport NEC by IHG](https://www.expedia.co.uk/Birmingham-Hotels-Holiday-Inn-Express-Birmingham-Airport-NEC-By-IHG.h433872.Hotel-Information) > > [Birmingham Strathallan Hotel, BW Signature Collection](https://www.expedia.co.uk/Birmingham-Hotels-Birmingham-Strathallan-Hotel.h7767.Hotel-Information)