Ratings based on 713 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
79% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.6 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 02-Jul-2015
Rude staff! Asked to move room as shower did not work, staff said its not possible after having reset the boiler twice. Would not stay here again.
2 out of 5
by A verified traveller from lincolnshire

Needs a lot of money spending on it

Posted 30-Jun-2015
Cons: Lick of paint and abut of febreeze
Driving towards the hotel, looked great! Car park was insecure and felt the need to say goodbye to my car because I didn't think I would see it again, lobby old fashioned but fairly nice! Corridors to rooms where like a prison and not maintained and exactly the same from the smelly, dirty, cheap room with a hole in the bathroom door
1 out of 5
by A verified traveller from chester

Awful hotel!

Posted 29-Jun-2015
2 guests complaining when you're checking in doesn't give you a good impression! Within five minutes of checking into the hotel we walked out without a question! Cracked windows, mould in the bathroom, flies everywhere, damp smell, burnt curtains!!
3 out of 5
by A verified traveller from Walsall

1.7 mile from broad street.

Posted 22-Jun-2015
Too far to walk for a night out in Birmingham, secure carparking (which is required as there was alot of glass on the pavement where windows had been smashed) The hotel is a little dated and in need of renovation. The rooms were clean and functional.
1 out of 5
by A verified traveller from Southampton

Dilapidated Joint in Seedy Area

Posted 15-Jun-2015
Pros: Breakfast just acceptable
Cons: Almost everything, has been in dire need of total renovation for many years - nothing done except splashing emulsion over the damp patches
Location: poor location for anything worthwhile
Only stay here if you REALLY don't mind dirty conditions and a lot of noise. The greasy buffet breakfast is the least worst of the offer (at extra cost of course!) - impossible to stay more than one night. Take Mossie Repellant etc. No evening meals offered. Expensive bar (surprise?)
2 out of 5
by A verified traveller from Newtownabbey

Not worth the money

Posted 09-Jun-2015
We arrived in Birmingham and couldn't t find the place . when we eventually did we found it was in a very run down area,which was a bit scary. We hoped everything would be better in the light of day but no. Hotel was old and hallways smelt mouldy .Our light switches were hanging off the wall and no plugs near the bed.our room was nt cleaned while we there and we were there 3 nights . wouldn't recommend this hotel to anyone. Bar shut at 11 even at weekend and husband really needed a drink as was fed up.
3 out of 5
Recommended
for Everyone
by A verified traveller from essex

Could be better

Posted 08-Jun-2015
Arrived at hotel , two people behind the desk, one doing check ins, the other on a computer doing paperwork. With 4 couples in from of me I thought they both would of been doing check in. Finally checked in a good 15- 20 mins after arrival. Our room was on the second floor.The room, although very clean, is in serious need of decorating/ refurbishment.For £40 per night I expected the room to be clean, the bed clean and comfortable with a useable bathroom, this is exactly what we got. So, although very dated and tired looking in places, if you want a cheap clean room,then u can't go wrong. Also, in fairness, I heard the hotel is being refurbished , and considering the size of the place, it may take a while. Although there are a few negatives in this review, I would probably use it again. Hopefully I'll get a refurbished room .
3 out of 5
Recommended
for Everyone
by A verified traveller

Location to far

Posted 08-Jun-2015
We booked in and went to the room look around and find chewing gum on the floor and the showers wasn't what we expected,
2 out of 5
by A verified traveller

Cheap and not very cheerful

Posted 08-Jun-2015
In dire need of a refurb bed not very comfortable room not very clean
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jun-2015
Room and Toilet needs upgrading!!!! But was useable!!! Staff was fine... For £30 a night i had no complaints because the location i needed to be at, was only 20 mins walking distance. If the owner spends money upgrading the hotel then it could be a smash hit.. But only if the owner wants to make it a successful business.