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Reviews of nitenite cityhotels, Birmingham

3 out of 5
nitenite cityhotels, Birmingham
18 Holliday Street, Birmingham, England

Reviews

7.4

Good

Rating 10 - Excellent. 246 out of 999 reviews" "
Rating 8 - Good. 411 out of 999 reviews" "
Rating 6 - Okay. 209 out of 999 reviews" "
Rating 4 - Poor. 77 out of 999 reviews" "
Rating 2 - Terrible. 56 out of 999 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reallocated to another hotel
I had to be reallocated to another hotel, and it was good customer service by them too!

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Two night stay
Small pod for bedroom as per description. Glass door to bathroom so very little privacy when 2 in room. Staff friendly and helpful and clean room. Great location for ICC, Birmingham Arena and symphony Hall. Great for busy two night stay but wouldn't be so good if longer or staying a great deal of time at hotel.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Leaky, No rooms, booking changed without approval!
Turned up to be told there was a leak and no rooms available but they'd try and find me alternative accommodation. No emails received to notify me of the situation prior to travel. After around 30 minutes they eventually found my details on their bookings system. However, the date of stay had been changed without my approval or knowledge. My bookings on hotels.com account still shows as the date I turned up and booked. Unable to get a refund due to hotels.com going through 3rd party (Expedia) and the card details were linked to their online account. Had to find accommodation myself elsewhere, on a cold snowy night (-2 degrees outside).
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Comfortable if you’re not planning on spending much time in the room. I was working nearby so was perfect.
Stayed 3 nights in Mar 2018

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NiteNite
First impression of the hotel was very nice..very friendly welcoming staff Room was small but was fine for us..had everything we needed..i actually liked that we never had a window as it made the room very dark and that helps me sleep Was in a great location..perfect for Symphony Hall and broad street which we needed to be near..for the price we payed we couldnt fault it ..will deffo stop again x
Stayed 1 night in Feb 2018
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope you come and stay with us again soon. Kind regards

8/10 Good

Narayan

Liked: Staff & service, room comfort
Excellent service. Very friendly staff
Stayed 1 night in Feb 2018
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope you come and stay with us again soon. Kind regards

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope you come and stay with us again soon. Kind regards

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope you come and stay with us again soon. Kind regards

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great city centre location.
Whilst I knew this was a micro room on booking it became too cramped even for one person on a 2 night stay. No wardrobe space and fixtures were hanging off the walls. Because there were no windows very musty smell on opening the room which was overpowering. Was willing to experiment on this hotel but felt it does not work. Smell and poor fixture's and fittings disappointing.
Stayed 2 nights in Feb 2018

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope you come and stay with us again soon. Kind regards

4/10 Poor

Joe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was freezing: had to go reception for a radiator and an extra blanket. Shower was good, but had to go to reception again for additional towels.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It did what we wanted it for , a bed for the night . Small room but we knew that already . Hotel was in a good location and the staff helpful and friendly
Stayed 1 night in Feb 2018
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope you come and stay with us again soon. Kind regards

8/10 Good

Peter, manchester

Liked: Cleanliness, room comfort
Central location
I stayed here for one night whilst attending a conference at the ICC. The location was excellent, with discounted parking at The Mailbox nearby and the ICC a 5 minute walk away. The room itself was clean and practical, with a decent TV and air con. The bed was comfortable and I had a great night sleep. I would stay here again
Stayed 1 night in Feb 2018
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope you come and stay with us again soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope to see you in the future. Kind regards

10/10 Excellent

ethan, newport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place!
Very close to arena Birmingham which I saw Lady Gaga at. Also quite close to local shops and plenty of restaurants nearby. Definitely stay here again!
Stayed 3 nights in Jan 2018
Response from Emma on 5 Mar 2018
Thank you for your positive feedback! We hope to see you in the future. Kind regards

6/10 Okay

Kev, NN9 5UA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No frills, hard to find
Really impressive reception room but rooms feel small and dated. It felt like a cheap poorly done version of Bloc hotel rooms. Wouldn't stay here again. But was clean and friendly staff.
Stayed 1 night in Feb 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Less than standard
The hotel staff were nice. But, there were no windows in the room, no basic facilities such as kettle/coffee/tea etc. Also due to no windows, when we entered..the room smelled of pee the whole time, felt quite ill after the night.
Stayed 1 night in Feb 2018

8/10 Good

Navi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night after a night out in Birmingham - conveniently placed and close to Brindley Place/canalside and all the restaurants. Typically £4-£5 uber to most places e.g New Street station, Digbeth, Gay Village, Broad Street etc. Pod-style room so it’s very cosy, but can’t complain for the price and cleanliness of the hotel. Communal living space as you walk in is a really lovely touch - feels homely. Staff are also very accommodating and reserved a room for some friends who were also coming to Birmingham last minute. All round pretty decent - would stay again.
Stayed 1 night in Feb 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Good value hotel near city centre.
Comfortable bed and very quiet so slept well during my stay. There are no windows and the room smelled a little damp and was rather cold when not in bed. However, the hotel is convenient for work and the town centre, and the staff are welcoming and friendly. Overall it's fine for a night's stay for working in Birmingham.
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and affordable..
At a discount rate this is a good stay for a night or two. Perfect for a quick city stay or stop over for meetings. The room was the size of the very comfortable double bed... with an ensuite wet room. I was traveling on for several weeks so had two very large suite cases. The lift, I was told, is only to be used for wheelchair users, so having to carry my own luggage up staircase was not good!! Once in the room the cases filled it. Thank goodness I was traveling alone or two people would not have been able to move in the room with out one being in the shower at any time! Slept very well. Comfortable bed. Close to city. With discount - (and less luggage) would stay agin for sure!
Stayed 3 nights in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room
Was only a short trip but the room was clean and nice. Friendly staff and close to the all the Birmingham amenities.
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute visit to Birmingham. Needed something central an inexpensive and this place fit the bill perfectly. Just as described. Only one suggestion.... ask for a second pillow for extra comfort
Stayed 1 night in Jan 2018
Response from nitenite reception on 23 Jan 2018
thank you for you feedback

6/10 Okay

Emma, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
it Did the job.
An affordable hotel which was clean and modern. Was in a convenient location for central Birmingham and new street train station. The room was rather small and if you have a shower, the whole bathroom ends up being soaked. The main complaint was how noisy it was, you heard people walking down your corridor and the one above. So overall sleep was interrupted. To summarise, a good hotel for a night out in Birmingham.
Stayed 1 night in Jan 2018
Response from cleveland on 6 Feb 2018
thank you for your response!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

4/10 Poor

C N Gazimbe

Liked: Room comfort
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Delly, Warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, great price
Nitenite is situated next to The Mailbox, The Cube and Broad Street and close to Grand Central. Everything you need for an overnight in the City, always clean, comfy beds and great 24 concierge staff. My room was cold and the heating wasn't working but the staff provided a heater immediately and offered a room change. Very happy.
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response!!!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I've stayed in
We stay ere regularly.ace hotel .clean cosy.staff are welcoming.even nite security guard is lovely
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response!!!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017
Response from cleveland on 9 Jan 2018
thank you!

10/10 Excellent

Kay, South Dakota

Liked: Cleanliness, staff & service, room comfort
Great location
Traveled to Birmingham for first time and was very thankful to have a cheap hotel at a great location and quality.
Stayed 2 nights in Jan 2018
Response from David on 9 Jan 2018
Hi Kay, Thank you for taking the time to leave a review of your stay. I'm glad that you enjoyed your time with us and hope to see you again. Many thanks, David Williams nitenite Cityhotel

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small room
Great small room, friendly staff. Its a good setup here but i wouldn't stay if i was planning on spending any real time in the room.
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response!!!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lord
Small rooms but comfortable, perfect for 1 night and suites my needs perfectly. Very clean
Response from Cleveland on 6 Feb 2018
Thank you for your response!!!

8/10 Good

Leia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

8/10 Good

emily, nottingham

Liked: Cleanliness, staff & service, room comfort
Nice hotel for 1 night
We paid £40 for the night. The room is very compact which is fine for one night but I wouldn't want to stay longer than that. There was a big crack in the bathroom mirror. The bed was very comfy. Good value for money for what it was
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

8/10 Good

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay
The room was a bit small, but was clean and tidy, and overall pleasant. Bathroom linked with shower, so prepare for wet feet going to toilet after someone had a shower. Staff was helpful and pleasant, and answered many of pur questioned regarding the area.
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
Great last minute bargain really comfy shower/wet room was lush .
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was within walking distance and close to the water front with lots of resteraunts and cafe bars
Stayed 2 nights in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job
Hotel room was very small but just the size I needed. Everything was easy to control and the shower was good.
Stayed 1 night in Oct 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
My partner and I stayed one night as we were over to see a concert at Arena Birmingham, was perfect location as it was a quick walk. Also on the way was restaurants and bars. The room may have been small but was perfect for what we needed. The bathroom was a little intrusive so may be a bit awkward for family. I would definitely stay again if I was in Birmingham for another gig.
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

6/10 Okay

L.S, Birmingham

Liked: Cleanliness, room comfort
Disliked: Staff & service
we paid extra for a late check out but clearly this was not put on the system. One of the staff walked into the room without knocking whilst i was in bed, hence i was not very pleased.
Stayed 2 nights in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel, nice cosy rooms with only essentials but what you expect for the money you pay. Really enjoyed stay.
Stayed 1 night in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small - but clean and comfortable.
Ok - small but perfectly comfortable and clean. Stayed whilst at a conference at the ICC. Exactly what was needed - a small bolthole in the city - costing the same for 3 nights that others charged for 1.
Stayed 3 nights in Dec 2017
Response from Cleveland on 6 Feb 2018
Thank you for your response With kind regards Nite Nite Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Convenience
Very nice and courteous staff, clean and comfy room.
Stayed 1 night in Dec 2017

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value comfortable bed for the night
Check in was great. Nice friendly staff. Good value room for 1 night. Nice common areas. Basically a room with no windows is a large double bed and a wet room. If all you were doing is wanting a place to sleep - this is perfect. Let down slightly by the noisy banging doors and the lack of hairdryer. Pack that and some earplugs and you are all good.
Stayed 1 night in Dec 2017