“Fanatastic hotel, food superb and staff helpful and friendly”

We stayed 3 nights last week at this hotel. I was quite apprehensive as the hotel price was about £100 cheaper than surrounding hotels, but we only wanted to sleep there so didn't mind what it was going to be like. Included in our price was breakfast and one evening meal. Breakfast was hot which is unusual and the evening meal choice was wide. It was a central position and also with secure parking. We will return.

“Very satisfactory if out from the centre”

Good rooms and good service, close to the Botanical gardens but a little far for easy access to the centre.

“Good Value”

Good value hotel for bed and breakfast. Room was comfortable and breakfast was extensive and one could help oneself to as much as one liked. Staff were friendly and courteous. Only issue was the room was rather hot.

“Great value for money”

Very good value for money compared to other hotels in the area. Room was clean and smart and had extra towels, pillows and blankets. Good location and easy parking. I would recommend this hotel. Only down-side was no air-con in the room. But overall very good.

“not a 4star!”

not impressed with the look of the hotel but the room we had served its purpose. We booked the getaway deal which includes dinner on the first night, nice restaurant with a lovely waitress but with hardly any of the dishes on the menu, the waitress said because it was bank holiday they had run out of scallops, steak, tiramasu, lemon meringue, wine, etc. It was a good job there were only six of us in the restaurant or we would have gone hungry. Afterwards we went for a drink in the bar we were served by th worst barman ever, he had no interest in serving us then halfway through he just left us to have a chat on the phone.Also not impressed being charged £3.50 a day to park in the hotel car park.

“Clean and comfortable but lacking in services and amenities”

This hotel was very clean and comfortable, as was my room (keep in mind this is a single room in the UK, which means it's the size of a large walk-in closet with a twin-size or slightly smaller bed). The bathroom was clean and had a huge tub, but the toilet seat broke on my first night, was "fixed" and broke the next night again. The seat seemed to only be attached with some kind of adhesive instead of screws, so a little side motion broke it loose so it slid around every time I sat on it. The employees I dealt with were polite, but there didn't seem to be many of them. I tried to ring the front desk for over 15 minutes one night and no one answered. The hotel directory lists an assortment of services available through the TV but in reality you could only use it as a TV, not access the internet or check out with it. There was also an empty cabinet in the room that appeared to have held a ironing board but which was empty. The hotel also lacks any kind of amenities for purchase, not even vending machines for drinks and snacks. This wouldn't be so bad if there were any stores nearby but the hotel is pretty much surrounded with other hotels and residences so your only option is to order room service if you want a Coke or snack in the middle of the night. So, while I recommend this hotel for being a clean and comfortable place to stay, don't expect a lot of services or amenities.

“Relativ nah zum Zentrum, Taxi ist aber doch sinnvoll.”

Ich war für zwei Tage in diesem Hotel. Das Hotel ist schon O.K., aber vielleicht etwas zu teuer. Es ist sauber, aber die Schließanlage ist etwas gewöhnungsbedürftig: Ich musste mehrfach die Karte austauschen (7ter Stock zu Erdgeschoss und zurück- mit Fahrstuhl). Das Frühstück für etwa 10 Pfund ist prima, wenn man Englisches Frühstück mag: Klasse Speck, tolle Bohnen, Pilze, Würste, etc. Wer typisches kontinentales Frühstück braucht, ist hier aber schlecht aufgehoben. Wenn man vorbestellt ist es außerdem günstiger (richtig günstig). Im Zimmer gibt es alles: Bügeleisen, Föhn, Flachbildschirm. (Achtung: die Dusche aktiviert man, indem man den Wasserhahn in die entgegengesetzte Richtung dreht). Wenn man wählen kann, sollte man ein Zimmer "with a view" wählen. War im 7ten Stock und blickte in einen düsteren "Was-auch-immer-Innenhof" von zwei Stockwerken Tiefe. Sauber ist es auf alle Fälle.