Ratings based on 788 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Great place!

Posted 21-May-2015
Pros: everything
Location: Close to the airport & the train station
The place is nice, clean, cozy! Great services on site!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chartres

Excellent hotel proche de l'aéroport

Posted 19-May-2015
J'ai séjourné dans cet hotel pour assister a une convention. Il est très facile de s'y rendre depuis l'aéroport et il est possible de prendre le train pour se rendre en ville. Le petit lac qui se trouve près de l'hôtel est très agréable pour se promener. Le personnel est aux petits soins, les restaurants et le petit déjeuner excellents. Les chambres sont spacieuses et très calmes.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel.

Posted 11-May-2015
I stayed in this hotel last week and was very pleased with my stay. The staff were friendly and ready accommodate and the room was very clean. The hotel itself is very well organised and attractive and I would definitely stay there again... in fact I already have a room booked for another stay! It is a great place to stay in a very convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location ideal for nec

Posted 09-May-2015
Really good breakfast!! Busy hotel so expect lots of people in main reception!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jersey

Great hotel for access to the Birmingham NEC

Posted 15-Apr-2015
Pros: Great location next to the NEC, Airport, Motorway and Birmingham. Good fitness centre with pool.
Cons: The hotel did not have any WiFi in the room!
Great hotel for access to the Birmingham NEC and train service to central Birmingham, only problem being no Wi-Fi in the hotel rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good value for money

Posted 14-Apr-2015
Excellent location for our needs. Efficient and friendly staff, comfortable room, good breakfast and good leisure facilities. One of the best neck and shoulder massages I've ever had given by Marie. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveller

Walking distance to nec 5 mins ideal for shows

Posted 05-Apr-2015
Very busy hotel close to NEC rooms clean and tidy no complaints at all. Service was very friendly as well
3 out of 5
by A verified travellerfrom birmingham

ok

Posted 03-Apr-2015
Pros: close to the arena
Cons: moderenising
Location: nec, birmingham airport
it said air con, but was air cooling, room to warm ,tv not work to well,food very expensive as were the drinks, staff excellent, stayed in better nova hotels.
2 out of 5
by A verified travellerfrom UK

Hilton Metropole Birmingham

Posted 03-Apr-2015
Pros: The bar area had a nice vibe
Cons: Larger car park, larger rooms, needs updating, full hotel maybe not enough staff in the bar area (long waits to be served) run out of space!
Location: Great for NEC nothing much to do as it's based there for the NEC, airport, train etc.
Rooms very small and too warm. Hotel very dated you are paying for the name and location to the NEC. Car park was full with not enough spaces to park. Strange lemon smell like cleaning products all around the hotel. Next time I would rather stay at a Premier Inn as the rooms are larger for a fraction of the price.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom peterborough

Very close to nec

Posted 30-Mar-2015
Pros: Near nec
Cons: More seating as you struggled to get them to have a drink and snack
Very clean staff pleasant but not enough seating areas