Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 06-Oct-2014
Only problem was the free Internet wouldn't connect to my device..
2 out of 5
by A verified traveller

Not hotel quality. More like a dorm.

Posted 04-Sep-2014
Pros: Nothing
Cons: More lighting, softer sheets, and have facial tissues in the room!
I am a former student that lived on the new campus residences. To be honest, the beds in there were more comfortable than the ones at the hotel! The bed was very hard and uncomfortable. The sheets were not soft like the ones you would find at regular hotels. The room was very dark with no lighting fixtures on the ceiling whatsoever. Very disappointed. Good luck if you get placed in the older section of the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Wight

Great location for Aston Uni

Posted 15-Jul-2014
Was visiting academics at Aston Uni and it was like living on campus with them room was great and comfortable, the WiFi couldn't actually carry a video and was sllloooowww!!
4 out of 5
Recommended
for Business Travellers
by Gareth from Manchester

Nice hotel

Posted 14-Jul-2014 on Hotels.com
Nice hotel with great rooms.
4 out of 5
Recommended
by P Cafferty

good for business

Posted 11-Jul-2014 on Hotels.com
It was fine if a little sterile, but modern and comfortable - would have prefered a desk in the room rather than a high dressing table
4 out of 5
Recommended
for Overnight Stay Before Destination
by Bettina from France

Excellent service

Posted 09-Jul-2014 on Hotels.com
Room immaculate and warm - a tad small - Service good - meals and ambience excellent. I found the staff to be very helpful and would recommend to others that they break their journey for a few days in Birmingham - The town has a bit of a "We are busy with road works feel" but it grows on you and the sales were "just what the doctor ordered" Would hope to come back
3 out of 5
Recommended
by David from Huddersfield

Hidden costs leave a sour taste

Posted 08-Jul-2014 on Hotels.com
On the face of it, it's a nice hotel. Clean, well appointed and modern. However, the shine was taken off by a few things. First, why would anyone want to stay in a hotel without breakfast? I was very disappointed to learn that I'd paid a room only rate. I found this an underhanded way to make the room rate artificially low. I went elsewhere for breakfast. Second, there is clearly a nightclub nearby as there was very loud bass sounds nearby. Other things were minor but they all add up.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Almost perfect

Posted 26-Jun-2014 on Hotels.com
My stay was one midweek night. The room was clean and cool. The bed was extremely comfortable. Room service was available but I didn't need to access this so can't comment on that. Everything was smooth for me and the staff were very helpful dealing with queries other guests had. There is a restaurant and bar area. The room (Prince Room) itself is very small but this doesn't detract from the stay. There is an iron and ironing board in the room which is very important for anyone needing to look their best. There is a luggage room too. Unfortunately the local noise on the evening kept me up.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Surrey

Very satisfied

Posted 23-Jun-2014 on Hotels.com
The only faults were the wait at check in and the poor quality of the pillows
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very clean hotel

Posted 23-Jun-2014
Pros: Cleanness
Cons: Sound proof windows
Location: 10min walk to town centre and New Street train station. Small tesco 2min walk.
On arrival I was greated by a lovely receptionist. Room was very clean. Spotless white walls and modern bathroom. All rooms have an iron and hair dryer. Breakfast is worth paying for! Full english and continental, both in a buffet style. The only disadvantage is the location - on the university campus - during my 3 nights stay (sun-wed) noises didn't stop till 2-3am.