Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Not hotel quality. More like a dorm.

Posted 04-Sep-2014
Pros: Nothing
Cons: More lighting, softer sheets, and have facial tissues in the room!
I am a former student that lived on the new campus residences. To be honest, the beds in there were more comfortable than the ones at the hotel! The bed was very hard and uncomfortable. The sheets were not soft like the ones you would find at regular hotels. The room was very dark with no lighting fixtures on the ceiling whatsoever. Very disappointed. Good luck if you get placed in the older section of the hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Wight

Great location for Aston Uni

Posted 15-Jul-2014
Was visiting academics at Aston Uni and it was like living on campus with them room was great and comfortable, the WiFi couldn't actually carry a video and was sllloooowww!!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very clean hotel

Posted 23-Jun-2014
Pros: Cleanness
Cons: Sound proof windows
Location: 10min walk to town centre and New Street train station. Small tesco 2min walk.
On arrival I was greated by a lovely receptionist. Room was very clean. Spotless white walls and modern bathroom. All rooms have an iron and hair dryer. Breakfast is worth paying for! Full english and continental, both in a buffet style. The only disadvantage is the location - on the university campus - during my 3 nights stay (sun-wed) noises didn't stop till 2-3am.
3 out of 5
by A verified traveller

Room was small

Posted 13-Jun-2014
Our room was far too warm, and the windows do not open wide. The hotel receptionist did not tell about freezing £50 in my account and then acted like she had explained this clearly.
2 out of 5
Recommended
for Business Travellers
by Tom from Bristol

Nice Hotel but not a great service

Posted 09-Jun-2014 on Hotels.com
The hotel itself was nice and rooms were clean. Location was also really good. The parking situation however is a nightmare, we were unable to get a space at the hotel as it was fully booked and all it gave us was two names of public carparks but not help or direction as to how to find them. There was a number to call for assistance but noone answered, just a voicemail system. When we finally got in the hotel I was told they 'couldn't find my reservation and that I had to prove I had booked' luckily I had the email confirmation on my phone. Overall more hassle than it was worth.
5 out of 5
Recommended
for Business Travellers
by simey.b from hereford

the sensible choice

Posted 06-Jun-2014 on Hotels.com
i attended the campus for an exam. reception service was perfect. room small but tidy, clean and well equiped. breakfast was plentiful and tasty. all the staff encountered were polite and helpful. especially the receptionist and the restaurant concierge. although i was very nervous ahead of the exam, i managed to enjoy my stay :) many thanks
3 out of 5
Recommended
for Business Travellers
by Jay from Essex

Not sure it's a 4 star

Posted 05-Jun-2014 on Hotels.com
Room was really hot and with no AC we were left with windows that open a few inches (assume for security?) opposite what I can only guess was a nightclub or social place for students as they were very loud! Room service was nice and the location is perfect for university or conference centre. Almost all the staff were great except for one on check out who obviously didn't want to work in the service industry.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Impressed by service

Posted 13-May-2014 on Hotels.com
Stayed at the hotel for 4 days to attend a conference. Staff always friendly and quick to react and help. Room very comfy, a little noisy during peak traffic times as was on the road side, but OK during night. Food served during the conference (same venue) was of very high standard. Hotel is 10 minutes walk from the Bullring so very conveniently located for shopping and restaurants.
4 out of 5
Recommended
for Business Travellers
by Paul from London

Good business base

Posted 06-May-2014 on Hotels.com
Handily located and pleasant hotel.
5 out of 5
Recommended
for Business Travellers
by Mrs_Ibbs from Bradford

Great Value Hotel

Posted 22-Apr-2014 on Hotels.com
Stay here regularly and I'm always pleased. The rooms are comfortable and have everything I need for a brief stay. The food in the restaurant is excellent value and I would certainly recommend eating there. Breakfast is also brilliant. Having stayed at numerous other hotels in Birmingham I find this one of the best in terms of value.