Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Wight

Great location for Aston Uni

Posted 15-Jul-2014
Was visiting academics at Aston Uni and it was like living on campus with them room was great and comfortable, the WiFi couldn't actually carry a video and was sllloooowww!!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very clean hotel

Posted 23-Jun-2014
Pros: Cleanness
Cons: Sound proof windows
Location: 10min walk to town centre and New Street train station. Small tesco 2min walk.
On arrival I was greated by a lovely receptionist. Room was very clean. Spotless white walls and modern bathroom. All rooms have an iron and hair dryer. Breakfast is worth paying for! Full english and continental, both in a buffet style. The only disadvantage is the location - on the university campus - during my 3 nights stay (sun-wed) noises didn't stop till 2-3am.
3 out of 5
by A verified traveller

Room was small

Posted 13-Jun-2014
Our room was far too warm, and the windows do not open wide. The hotel receptionist did not tell about freezing £50 in my account and then acted like she had explained this clearly.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Impressed by service

Posted 13-May-2014 on Hotels.com
Stayed at the hotel for 4 days to attend a conference. Staff always friendly and quick to react and help. Room very comfy, a little noisy during peak traffic times as was on the road side, but OK during night. Food served during the conference (same venue) was of very high standard. Hotel is 10 minutes walk from the Bullring so very conveniently located for shopping and restaurants.
4 out of 5
Recommended
for Business Travellers
by Paul from London

Good business base

Posted 06-May-2014 on Hotels.com
Handily located and pleasant hotel.
5 out of 5
Recommended
for Business Travellers
by Mrs_Ibbs from Bradford

Great Value Hotel

Posted 22-Apr-2014 on Hotels.com
Stay here regularly and I'm always pleased. The rooms are comfortable and have everything I need for a brief stay. The food in the restaurant is excellent value and I would certainly recommend eating there. Breakfast is also brilliant. Having stayed at numerous other hotels in Birmingham I find this one of the best in terms of value.
4 out of 5
Recommended
for Personal Event
by Andrew

This traveller left a rating score only Posted 18-Apr-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Anna from London

Great value for money in Birmingham city centre

Posted 12-Apr-2014
Spent one night in this hotel. The receptionist could not be more helpful, the room was small but clean and comfortable and had everything I would need in it. I had a dinner and breakfast in the hotel. Food was very tasty, good selection for dinner. The waitress spoilt the experience though. She did not seem bothered at all, clearly did not want to be there. The hotel is a short walk from the main shopping district, very convenient and great value money.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 06-Apr-2014 on Hotels.com
1 out of 5
Recommended
for Business Travellers
by disappointed and not satisfied from worcestershire

Limited Quality - Poor service - lack of attention

Posted 17-Mar-2014 on Hotels.com
Booked a Superior Room. Paid £200per night (inc Breakfast) but received a standard room with only a 4ft6in bed on floor 1 situated above external air conditioning fans running all night. As we were not staying as part of a conference booking meal service was poor. Cooked breakfast selection down to scambled egg and part cooked sausages only.