Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Wight

Great location for Aston Uni

Posted 15-Jul-2014
Was visiting academics at Aston Uni and it was like living on campus with them room was great and comfortable, the WiFi couldn't actually carry a video and was sllloooowww!!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very clean hotel

Posted 23-Jun-2014
Pros: Cleanness
Cons: Sound proof windows
Location: 10min walk to town centre and New Street train station. Small tesco 2min walk.
On arrival I was greated by a lovely receptionist. Room was very clean. Spotless white walls and modern bathroom. All rooms have an iron and hair dryer. Breakfast is worth paying for! Full english and continental, both in a buffet style. The only disadvantage is the location - on the university campus - during my 3 nights stay (sun-wed) noises didn't stop till 2-3am.
3 out of 5
by A verified traveller

Room was small

Posted 13-Jun-2014
Our room was far too warm, and the windows do not open wide. The hotel receptionist did not tell about freezing £50 in my account and then acted like she had explained this clearly.
4 out of 5
Recommended
for Everyone
by Anna from London

Great value for money in Birmingham city centre

Posted 12-Apr-2014
Spent one night in this hotel. The receptionist could not be more helpful, the room was small but clean and comfortable and had everything I would need in it. I had a dinner and breakfast in the hotel. Food was very tasty, good selection for dinner. The waitress spoilt the experience though. She did not seem bothered at all, clearly did not want to be there. The hotel is a short walk from the main shopping district, very convenient and great value money.
1 out of 5
by A verified traveller

Bad and terrible !

Posted 15-Mar-2014
Me and my man booked this hotel for 4 nights and it's terrible ! After the first night, we make sure we put our tag in front of the door let the cleaner knows that they have to clearn our room and we went down to the reception to tell the receptionist our room number and make sure get the clearner to make up our room. When we get back to the hotel at 9 p.m and found out our room havent been make up and clearn up. We are so dissapointed ! on the third day, the hotel powel suddenly cut off and during the night time, we wait for few hours for the hot water becase they have lots of problem !!! on our last day, we found out that our car parked in the car park is full of woods and mud because there have a cutting tree car parked next to us !!! This is ridiculous, we paid for the car park and the hotel but still have loads of problem. Me and my man tryna speak to the duty manager and she said she is not in charge of the ''cutting tree car promble'' and she will passing on to another duty manager to give us a called back on monday or tuesday ! But now is satuarday already ! what a rubbish hotel, we will ever never going back ! Worst that a three star hotel !!
2 out of 5
by A verified traveller

Stop comparison sites fooling you

Posted 16-Feb-2014
Pros: On the plus side the room and bathroom were spotless.
Cons: These rooms would be more suited to be student digs.
Location: The hotel is in the middle of the Aston University campus so it is a bit of a wasteland in the immediate area of the hotel at night.
This hotel is listed by comparison websites as four star. In my opinion it is not, in terms of quality. The double rooms are small, cramped and uncomfortable to move around in. Worse still, the walls are paper thin. I could hear people talking next door as well as their TV. You have no chance of sleeping beyond when the person next door gets up and starts moving around. Worse, though, the card passed to me at reception showed a price 30% lower than I paid through the comparison website, so don't be fooled
5 out of 5
Recommended
for Everyone
by Joanna from St John's, Newfoundland, Canada

Conference hotel

Posted 25-Dec-2013
This hotel was nice and clean and within easy walking distance of the city Centre. The staff were mostly friendly and helpful except one of the older ladies on reception who seemed flustered and irritated.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Ston University

Posted 15-Dec-2013 on Hotels.com
This hotel shares the building with the Aston MBA course - its a bit weird and feels like being in plush student digs.
2 out of 5
by Martin from Bristol

Conned

Posted 10-Dec-2013
Pros: Not a great deal
Cons: Information provided for people arriving by car.
Location: Location was very good for walking into the Bullring Centre
Can be quite difficult to find location, do not understand why they don't give you postcode of car park as well as Hotel !! would make it so much easier. Dissappointed with the Superior room I paid for, the room was designed for wheelchair access with bathroom facilities at low level and was a wet room. I felt like I was in a warden run accommodation with emergency cords in both the bathroom and bedroom. I understand that Hotels must cater for peoples different needs but why not ask this question when booking the room ??? .
5 out of 5
Recommended
by A verified traveller

Convenient location

Posted 09-Dec-2013 on Hotels.com
Couldn't fault it, comfortable, clean room, convenient location, breakfast OK.