Ratings based on 968 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
82% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom leicster

Dated hotel in desperate need of a restoration

Posted 29-Jan-2015
Uncomfortable bed, it was like sleeping on a concrete floor. There was only about 2 channels on the TV, the key card hardly ever worked and they over charged me for my reservation, and also no parking at the hotel but there is an overpriced car park nearby which they will gladly point you in the direction of.
1 out of 5
by A verified travellerfrom j

Very poor

Posted 21-Jan-2015
I had a "superior room" and I cant imagine how poor a standard room must be. Definitely one to avoid
3 out of 5
for Everyone
by A verified travellerfrom hong kong


Posted 07-Jan-2015
Close to train station and in the middle of the city centre. Make sure that you don't need anything else from the hotel. It does not offer you anything other than a room with a bed and a bath.
3 out of 5
for Everyone
by A verified travellerfrom 東京、日本


Posted 30-Dec-2014
Pros: バス、それに尽きる気がします。 季節柄、本当に体が温まりました。
Cons: もう少し、掃除をしてほしかったです。
Location: 駅に近いので、バーミンガム市内はもとより、近郊のストラトフォードアポンエイボン等あちこちに日帰りで行けました。
本当に便利な場所にあって、デパート、スーパー、レストラン、駅、ショッピングモール、どこへも徒歩で行けました。 バスタブは広く、なによりうれしかったのは、お湯の出がよかったことです。 あんなに勢いよく、しかも熱いお湯が出たのは、本当に海外のホテルでは初めてのことでした。 ただ、立地上しかたがないのですが、窓を開けても、乗り出して上を見ないと空が見えず(ビルの谷間なので… 穴倉に閉じ込められている気分でした。 ベッドメイキング、タオル交換、ティーバッグ等の補充などはちゃんとされていましたが、清掃ができてなくて…。 8泊の滞在中、一度も床に掃除機をかけた形跡がありませんでした。 バスタブの掃除も時々いい加減で、髪の毛が残っていたこともありました。 すべて、先払いで、チェックインの時以外、ホテルスタッフと接する機会はほとんどなかったので、とくに良くも悪くもありませんでした。
3 out of 5
by A verified travellerfrom Japan


Posted 30-Dec-2014
Pros: 駅に近く移動に便利。
Cons: シャワーをもう少し、使いやすくしてほしい。
3 out of 5
for Everyone
by A verified travellerfrom South Wales


Posted 22-Dec-2014
Pros: Price
Cons: Decor, stickiness of carpets
Location: At the moment, an Xmas market outside.
Let's face it, you wouldn't chose this hotel if it wasn't for the price. However, it it so much cheaper than other options and is centrally located, so you can put up with the tired decor and sticky carpets.
1 out of 5
by A verified travellerfrom cheshire

Terrible hotel

Posted 17-Dec-2014
The hotel is dated and the quality of the bed and pillows we're horrendous!!! The corridors to the rooms look like a murder movie, black doors and tatty carpet. The whole place smelled of boiled cabbage and fried food. The saving grace was that I paid only a fraction of the room rate of £89 for a twin !!!
3 out of 5
for Students
by A verified traveller

Central Hotel

Posted 14-Dec-2014
Pros: The location
Cons: The interior.
Location: Excellent location near new street station and so very close to the bull ring for shopping and the bars and restaurants for the evening.
The hotel is in a great location in the centre of Birmingham and so brilliant for a weekend or a single night. The interior of the hotel needs a lot of work and is quite shabby. What I thought was bad was the requirement for the hotel staff to check your name when you came in in the evening, however this is probably better than the previous time I stayed where someone followed me into the toilet to ask for money.
3 out of 5
for Everyone
by A verified travellerfrom ireland

Nice hotel terrible staff

Posted 09-Dec-2014
On arrival the young lady behind had a terrible attitude.
2 out of 5
by A verified traveller

Very tatty and tired

Posted 04-Dec-2014
Needs a good revamp ; everything very tired and tatty