Ratings based on 1,154 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
83% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from long island,NY

Don't stay here!

Posted 27-Jul-2015
First the hotel was extremely hard to find and when we called to get better directions the automated message informed us we would have to pay to speak to someone. Once we arrived we immediately noticed the hotel was not up to date and the person at the first desk was not welcoming. When we go to our room we noticed we didn't have basic things such as AC and toiletries. The tea kettle was darky and filled with burned black particles. When we went to look at our view we noticed we had no view and was facing a brick wall. Due to not having AC we were forced to keep the window up and our room was filled with smoke because of the people smoking in the alley. The hotel also did not have WIFI in the room only in the lobby and bar area. The Internet was extremely slow and it made it pointless to attempt to use their internet. The room also had a bad odor and I could not stop sneezing. The sink in the bathroom was cracked. This was a total was of money I will never return!
2 out of 5
by A verified traveller

Posted 22-Jul-2015
ロケーションはバーミンガムの中心部なので何かと便利ではありますが、ビジネスユースであれば少し郊外でも問題ないと思います。 快適さを求める方にはお勧めはしません。お風呂は熱々のお湯が沢山出ます。
1 out of 5
by A verified traveller from Spalding

worst hotel on this earth

Posted 20-Jul-2015
Pros: Checking out.
Cons: Pull it down
Down a dingy dirty alley. Dirty corridors leading to a tatty,dirty dark dingy room. One towel for two people, complained but extra towel did not appear. The staff had no idea of the area re. taxis etc. Asked for lager and lime and was told no lime in hotel when asked if the bar staff could get any the answer was dunno. Please see email sent with full list of complaints. I fell some compensation is due,as weekend was spoilt with apalling hotel. Not worth 94 pounds more like 90pence.
2 out of 5
for Everyone
by A verified traveller from Lancashire

Very basic

Posted 15-Jul-2015
Pros: The location and the low price
Cons: Carpets and wallpaper need changing. The television needs urgent attention.
Location: Excellent location and easy access to New Street station, Bullring shopping, pedestrianized streets and markets.
The hotel is very old and needs a lot of improvement. The wall paper and the carpet in the room had lots of marks and looked dirty. The television was ancient, the image was terrible and it was noisy. We gave up watching anything. The bed was comfortable and the shower was good. The breakfast was very disappointing, with no fresh fruits and few options. The location is excellent and the price we paid was cheap. The are is safe to walk around.
1 out of 5
by A verified traveller from Birmingham, UK

Bathroom full of hairs from all parts of the body.

Posted 13-Jul-2015
Pros: Nothing
Cons: Needs modernising, improved attitude to service. Cheap does not have to be nast.
Location: Fantastic location near B'ham new street.
Uncomfortable pillow, dirty bathroom and was given a room on a smoking floor and it stank. woke up with a sore throat.
3 out of 5
for Everyone
by A verified traveller from uk

Great for shopping

Posted 13-Jul-2015
This I a great old place if you get it cheep, it's clean and the staff are nice.
1 out of 5
by A verified traveller from England

Dirty and disgusting

Posted 26-Jun-2015
Cons: It looks like no money has been spent on it since it was built. It needs doing up completely
Pubic hairs in the bath, sleepless night, broken taps in shower, no wifi, wouldn't send my dog here.
3 out of 5
by A verified traveller

Posted 14-Jun-2015
Pros: It's like some weird mishmash from the 1930's to the 1980's which oddly worked in it's favour.
Cons: Get some new net curtains, I'd say wash the windows but that would not improve the view.
Location: Birmingham Art Gallery is always worth a visit.
Staff fine, polite and helpful. Bed OK, got a reasonable nights sleep. Bathroom facilities like 1930's décor in a good way, everything worked. Room itself dated from the 1980's, furniture old but in good nick. It even had an old CRT TV which was a surprise as it's all usually flatscreens in hotels these days. View from window was basically 10ft gap of ventilator shaft and then seeing straight into some else room opposite which was a bit weird. Net curtains dated from the 1970's, and the windows from the 1960's. Apart from the nets, the room was clean. for the price point I paid the room was OK. didn't have the breakfast as I had to leave early on business.
1 out of 5
by A verified traveller from ANKARA

Posted 12-Jun-2015
1 out of 5
by A verified traveller from Devon

Close to theatres and cheap price.

Posted 08-Jun-2015
Pros: The area it is situated being the main city area and near the transport links.
Cons: Redecorate, rewire and update the whole place. Improve your staffing communication skills with more information on offer too.
Location: Everything to hand and in walking distance.
Very basic and outdated place to stay in. The staff just takes your details and hands you a key. No other info offer about the hotel etc. The room smelt heavily of smoke even though I did not know you were allowed to smoke in the rooms, we are non-smokers. The bed, well to singles pushed together were very uncomfortable. One two small pillows between us. The sheets were stained, bathroom dirty with hair in the bath. The whole room needed dusting, even the teapot had a layer on it? To even come back at 11pm to find the bar close and no so called staff around. We were only staying the one night to see a show, wished we paid extra and went some where else.