Ratings based on 928 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
82% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom cheshire

Terrible hotel

Posted 17-Dec-2014
The hotel is dated and the quality of the bed and pillows we're horrendous!!! The corridors to the rooms look like a murder movie, black doors and tatty carpet. The whole place smelled of boiled cabbage and fried food. The saving grace was that I paid only a fraction of the room rate of £89 for a twin !!!
3 out of 5
Recommended
for Students
by A verified traveller

Central Hotel

Posted 14-Dec-2014
Pros: The location
Cons: The interior.
Location: Excellent location near new street station and so very close to the bull ring for shopping and the bars and restaurants for the evening.
The hotel is in a great location in the centre of Birmingham and so brilliant for a weekend or a single night. The interior of the hotel needs a lot of work and is quite shabby. What I thought was bad was the requirement for the hotel staff to check your name when you came in in the evening, however this is probably better than the previous time I stayed where someone followed me into the toilet to ask for money.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom ireland

Nice hotel terrible staff

Posted 09-Dec-2014
On arrival the young lady behind had a terrible attitude.
2 out of 5
by A verified traveller

Very tatty and tired

Posted 04-Dec-2014
Needs a good revamp ; everything very tired and tatty
2 out of 5
by A verified traveller

Its was kl

Posted 04-Dec-2014
Its was kl but the room was mot good and room had mess on the floor
1 out of 5
by A verified travellerfrom Manchester

Unfriendly staff, bad hotel

Posted 24-Nov-2014
Couldn't get into my room because of bad keycard. Came back from shopping and someone else was in my room with my stuff in there. staff werent friendly at all.
4 out of 5
Recommended
for Everyone
by A verified traveller

great location

Posted 20-Nov-2014
great location right on new street and german market on the front door
4 out of 5
Recommended
for Everyone
by A verified travellerfrom wolverhampton

Great location. Very warm though

Posted 10-Nov-2014
Perfect for a quick stop over. This hotel is only 2 min walk from new street station and the bullring. Great location and on this occaision I paid a great price of £28. The only fault is the hotel is far far too warm.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom swansea

in the centre

Posted 06-Nov-2014
Pros: Convenient for the city centre
Cons: Shower curtain should be renewed
Location: Close to New Street railway station
Arrived very late, room allocated with a minimum amount of fuss. Upgraded from a single to a double. Room had no windows and was consequently very warm
2 out of 5
by A verified travellerfrom Dorset

Close to central shopping area, Poor condition

Posted 03-Nov-2014
Pros: The location
Cons: The standard of the rooms, Sound proofing the outside windows.
Location: About 100m to Birmingham New Street station, The Bullring Shopping 200m, Shopping on the door step.
Right in the centre of the main high street, Very close to the train station, the first room wasn't the best dated decoration and cracks in the walls. The second room had loose toilet fittings but I didn't want to move again so I couldn't be bothered to complain.