Ratings based on 1,025 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
83% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom London

Grim but Convenient

Posted 26-Mar-2015
Pros: It is close to the station.
Cons: Internet throughout and/or a greater selection of TV (even freeview would be nice)
The hotel, I have discovered, doesn't have a great reputation locally. The room was just about clean (barring a few stains in the carpets), the whole hotel had a generally tired feeling. There was only wifi in the lobby not the rest of the building and with only 5 channels on the tv (no freeview) in the room entertainment was scarce. I would say that the only reason to stay is for how close it is to the station and even then I would (and will) try to find somewhere else first.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom d

Posted 22-Mar-2015
Good prices and even had a smoking room so we didn't have to go downstairs to have a cigarette after our night out
1 out of 5
by A verified travellerfrom London

Terrible hotel

Posted 17-Mar-2015
Overall experience was terrible!!! Bathroom hasn't been clean as I could see the soap on the bath, carpet was dirty, tv stopped working after half an hour, no wifi access and reception didn't answer the phone even once when I was trying to call them! Avoid this place!
3 out of 5
by A verified travellerfrom Cambs

Basic, dated (80s) but well located hotel.

Posted 13-Mar-2015
Pros: Great location in a nice building. Fairly cheap compared with some others
Cons: Spend some money on painting, fixing and jazzing up the building and please buy some decent comfortable beds.
Location: Shops and main station are on the door step.
This could be a lovely hotel if they spent money on it. Looks starved of investment, needing better beds, a lick of paint and the nice features of the building should be better displayed or made something of. When I arrived the lights didn't work in the room and others queued due to same or other maintenance issues.
1 out of 5
by A verified traveller

Posted 10-Mar-2015
I would never reccomend it to any one. First night no room service phone did not work, Toilet not work. Next day they move us into another room slight improvement. After changing room i realized i left my Gold Chain in the first room. I reported it. I was told no one found it. I was told if i want to persue it i should report it to the Police. Shocking week end.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom Camden Town

Location, location, time machine

Posted 04-Mar-2015
Great location in the centre and pretty cheap for the area. Rooms are all clean and tidy however they are accessed via the lift which appears to be a working time machine. The lobby is a classy modern front that provides access to the time machines. You step inside in 2015 and when you exit on your floor you're suddenly back in 1981. The carpet, decor and even TVs are way out of date. As its all so clean you may think you're in a museum! You're not. As stated above, the lift is a time machine.
1 out of 5
by A verified traveller

Awful

Posted 28-Feb-2015
So unsanitary I didn't even sleep there in the end - I went to the travelodge
1 out of 5
by A verified travellerfrom Dresden

Nicht empfehlenswert

Posted 20-Feb-2015
Das Hotel liegt sehr zentral ist aber in sehr schlechtem Zustand, das Fenster war mit Klebeband gesichert, der Teppich sowie die Sitzmöbel waren fleckig. Das Bad war gar nicht gereinigt, es lagen Haare und leere Duschbehälter vom Vorgänger herum. Die Fernbedienung war total verklebt. Das Servicepersonal war unfreundlich.
3 out of 5
Recommended
for Everyone
by A verified traveller

Gut

Posted 17-Feb-2015
Vielen Dank für das Angebot . Ich werde weiter empfehlen .
1 out of 5
by A verified travellerfrom Bath

It was cheap, but didn't expect it to be so nasty!

Posted 13-Feb-2015
I didnt pay much (£38) for hotel right in centre of Birmingham. But Expedia sold this as a large discounted price. Bargain I though, although my expectations were not that high! The room (302) was very spacious but it smelled REALLY bad and needed a good clean. The bedding was clean and comfortable. I went out for food so cant comment on that. When I returned I overheard a lady complaining and cancelling her stay for 2 nights because of the state of her room, so it wasnt just room 302. I would not go back.