Ratings based on 1,097 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
83% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good value hotel, close to New St station

Posted 20-May-2015
Basic hotel but good value and convenient. Staff helpful, room was clean and comfortable
1 out of 5
by A verified travellerfrom London

Stay Somewhere Else

Posted 18-May-2015
Pros: Checking out
Cons: Everything
Please see title. Words can not describe how tired and dated this hotel is. The staff were rude and the rooms were unclean
2 out of 5
by A verified travellerfrom Manchester

Horrible food

Posted 07-May-2015
Its ok to spend a njght or so but i would never recomend anyone to order food from inside. My top but of the chips were ok but the chips underneath were off. Its like someone was trying to hide the off chips with a new one. Garlic bread was as hard as a brick. vegetable lasania was ok and so as the ice cream but the other bits have ruined my joy. Breakfast was also okish. Burnet piece of bread, i had to ask them to do me the fresh one. Eggs were cold, beans were like without sugar and the hush brown wasnt even crispy. I booked this only because i wanted to stay somewhere where i can get the breakfast. Overall £57 quid was ok to spend a night.
3 out of 5
Recommended
for Everyone
by A verified traveller

Okay

Posted 05-May-2015
Room was okay. There was no wire connected to the phone that was provided in the room
2 out of 5
by A verified travellerfrom London

Cold room and not very welcoming staff

Posted 30-Apr-2015
We stayed there as it is close to the New street train station. The hotel room look very used and in need of makeover. Hotel staff not very friendly. Our room was cold and the window wasn't closing properly. I wouldn't reccommend.
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Yorkshire

Centrally located, in easy reach of facilities.

Posted 13-Apr-2015
Pros: Its convenient location. The reading lights at the side of the bed were bright enough to see by !
Cons: It is looking tired and dated - although no worse that the last Travelodge I stayed at which was twice the price !
Location: Busy area - within easy walking distance of lots of attractions - probably shops too but that wasn't what I was there for.
I needed an affordable overnight stay which was convenient for the railway station, galleries and library. This ticked the boxes.
1 out of 5
by A verified travellerfrom NZ

Nostalgic mishap

Posted 08-Apr-2015
Pros: Absolutely nothing!
Cons: Where do you start - its grotty.
Location: It is central
I booked this hotel as a trip down memory lane. As a student in the 1980s I saw business men (they were primarily male back then) going in/out of this hotel - hence it must have been good. Well it has definitely seen better days - AVOID.
2 out of 5
Recommended
for Everyone
by A verified traveller

Value for money but not clean.

Posted 05-Apr-2015
We stayed in this hotel for one night as we were going to a concert. One of the things we did like was the Location as it was right on the high street. However, when we got there the bathroom in particular wasn't in the best condition as the bathtub mat was along the side of the bathub opposed to inside of it and had hair on it as well as hair inside the tub. The rest of the room was to a clean standard but in terms of comfort the bed was a bit hard and the matress didn't have a cover over it. In terms of hotel staff, when we got to the hotel there were numerous people who had booking problems through ther third party service and it appeared that they could have been more hospitable to them than they were. However, our minimal experiences with the staff were that they seemed to be pleasant enough. Overall, considering the price, its location and the fact that we only stayed for a night it could have been worse.
4 out of 5
Recommended
for Couples
by A verified traveller

Kein Luxus, aber typisch englisch.

Posted 03-Apr-2015
Das Britannia ist nicht luxuriös, aber lässt den ursprünglichen Glanz noch erahnen. Wir waren vier Tage während meiner Abschlussfeier da. Es riecht ein wenig muffig und die Teppiche in den Zimmern haben die besten Tage lange hinter sich. Die Betten waren tadellos rein und bequem. Alles andere war in Punkto Sauberkeit i.O. Die Wände sind allerdings tatsächlich aus Papier. Mit Oropax kann man das allerdings problemlos hinnehmen. Das Personal war außerordentlich freundlich! Bei kleinem Budget und kurzem Aufenthalt nur zum Empfehlen. Es gibt, unabhängig vom Preis, kein Hotel mit besserer Lage in ganz Birmingham!
3 out of 5
by A verified travellerfrom Southampton U.K.

Very dated!

Posted 03-Apr-2015
Pros: Close to all amenities
Cons: Desperately needs to be renovated.
Location: Close to New Street Rail station and Bullring.va
Needs modernising. Probably a very upmarket hotel in its day but not anymore. On the plus side its close to the railway station, shops and bullring. It was ok for one night though!