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Reviews of The Royal George Birdlip by Greene King Inns

3 out of 5
The Royal George Birdlip by Greene King Inns
Birdlip, Gloucester, England

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 567 reviews" "
Rating 8 - Good. 227 out of 567 reviews" "
Rating 6 - Okay. 73 out of 567 reviews" "
Rating 4 - Poor. 25 out of 567 reviews" "
Rating 2 - Terrible. 7 out of 567 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, and fantastic staff. My bed was super comfy and they gave me loads of pillows (a necessity that most hotels neglect to provide). The room was quiet, and I slept like a baby. The bar is great. Dining room is pretty standard, the food was fine.
Stayed 1 night in Mar 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely local area. Room warm, clean and tidy. Breakfast was really, really good. - No sockets by the bedside. Couldn't charge devices over night there. Appreciate it's an old building. Cables could be run around the side though?? - On arrival, staff made us feel like an imposition. We ordered food from the bar (chips) but then a live band started playing and it was impossible to hear one another. We (2 of us) asked if it would be possible to sit in the restaurant area where it was quieter (there were still guests there from earlier). The member of staff we spoke to was rather unkind about it all. A simple "Really sorry we can't... You could try sitting..." would have been totally fine.
Stayed 1 night in Mar 2024

10/10 Excellent

Monika

Stayed 2 nights in Feb 2024

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
All good except for a function with a basis on first floor landing was a little intrusive and the smokers on the doorway not good
Stayed 2 nights in Oct 2023

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in supreme room but wasn’t very comfy bed on TV didn’t work the batteries need replacing in the remote control
Stayed 1 night in Dec 2023

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A comfortable night's stay
Superb welcome from reception. For the price we paid, a very comfortable night's stay. Room was definitely dated but very clean and serviceable. Excellent breakfast in the morning! Very easy to drive into Cheltenham.
Stayed 1 night in Dec 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Busy but quiet, good selection for continental breakfast. Comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Kirsty

Stayed 1 night in Dec 2023

6/10 Okay

Sandra

Travelled with partner
Could have been a lovely quaint place to stay but the customer was bottom of the list of priorities and made to feel like an inconvenience.
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service
One night stopover. Selected for economic pricing and realistically you get what you pay for. Older pub with rooms. Superficially tired but kept clean and spruced up in some places with new paint. Exterior has scaffolding (December 23) but it shows owners are investing in maintenance. Staff were pleasant and polite. Evening food came out quickly but suffered from Green King supply chain. I had three starters and no main course. The breaded mushrooms were the worst I can ever recall. Texture of rubber and tasted of water. The pate was OK but covered in thick slab of fat (which some people like). Garlic bread was fine. Breakfast was good - cooked and cold option. If your expectations are reasonable then this place is fine for the money
Stayed 1 night in Nov 2023

8/10 Good

Sharon

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Dermot

Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Unfortunately, a rather tired and neglected building, in urgent need of updating. Our room was damp, the overriding smell of which permeated everything. Uncomfortable beds (twin bed room) and the bathroom also smelt damp and was in dire need of a good clean and air. Breakfast was good and staff were friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, nice big bed that I found comfortable - large bathroom and bath. Quiet in room, everything you'd need/want. Shame about some of the portion sizes in the restaurant and lack of many items on the menu.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rajindra

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place, will definitely be coming back for another stay.
Stayed 1 night in Nov 2023

8/10 Good

Jeremy

Stayed 2 nights in Oct 2023

8/10 Good

DEREK

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decent
One night business stop over
Stayed 1 night in Oct 2023

8/10 Good

Peter

Travelled with group
Liked: Cleanliness
Good trip
Overall good comfortable stay
Stayed 1 night in Oct 2023

8/10 Good

steve

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

KIN WA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Ronald

Stayed 1 night in Sep 2023

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, room comfort
Okay
Overall good but long wait for dinner and had to queue for drinks
Stayed 1 night in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Richard

Disliked: Staff & service
Staff on Saturday evening were uninterested and just wanted to leave for home. Appearance was poor.
Stayed 1 night in Sep 2023

6/10 Okay

Chad

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Overall, it was a decent stay (for the lower price). There’s a walking path with views that runs behind the property. The food was really good, though service in the restaurant was terrible; the service staff were all pretty inexperienced and rude. Still, good food though! The room was all that you’d expect.
Stayed 2 nights in Sep 2023

10/10 Excellent

CARL

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Alan

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Period Hotel....enjoyed the stay! Thanks!
Stayed 1 night in Aug 2023

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness
It is a fine old building in a lovely part of the country. The reception staff were very helpful, even assisting us without question to change rooms when we found the room we were given had a small window and was dark and with little fresh air. Poor lighting was a feature of both rooms, with bulbs being severely low wattage or just not working. Room cleaning was great however. We were a little bemused by one or two bar staff, who seemed to be untrained in good bar work such as noticing their customers in order of appearance and remembering them from one round to the next. Breakfast - Continental - was good. Overall, a mixed experience that could have been better with a little extra time and care at all levels.
Stayed 5 nights in Aug 2023

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, room comfort
Satisfactory
The hotel is OK, looking a bit tired in places, but perfectly good for a couple of nights. The problem seems to be in the restaurant. Both nights there was something forgotten from the order. We sat at the same table both nights and the same bit of food that obviously fallen off someones plate was there both nights. Breakfast food was good but how an organisation the size of Greene King can't manage to have proper de-caff coffee is beyond me (we were given a sachet and a pot of hot water and told to make it ourselves). I also heard one person told that they don't have de-caff tea. They can buy a pack of that in a supermarket and put it in a pot... Overall it was OK for 2 nights but the restaurant is pot luck.
Stayed 2 nights in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Mixed feelings
The room was spacious and comfortable but noisey being near the reception. The doors squeaked everytime some came through to the rooms. The whole experience was mixed. Some staff were happy in their jobs and helpful but others were just going through the motions. The breakfast was good, restaurant and bar food okay.
Stayed 3 nights in Jul 2023

4/10 Poor

david

Liked: Cleanliness
The fried fish for dinner was not good. I left most of it. I didn't complain at the time because I didn't have confidence it would be nicer next time. The photo of the front makes the place look nicer than it is
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception, in the bar and who clean the hotel rooms were excellent. All friendly and welcoming. Great to have pub facilities for eating and while the food is average at best, it's convenient. Great location to visit everywhere across the Cotswolds and easy access to the M5. Room was cozy, comfortable and quiet and we would definitely stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time visit to the hotel which we really enjoyed. Downside soap dispenser could do with being nearer to the basin, needs electric points by the side of the bed and the room we were in did not have the best water pressure but we were at the end of the corridor. Had twin room but my bed was uncomfortable in the middle however my sisters was fine. The hotel itself was great we were fortunate with the weather it is a great pub to sit outside and the Saturday night entertainment was good. Staff were all very friendly and welcoming.
Stayed 2 nights in Jun 2023

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Overall really enjoyed our stay
Stayed 1 night in Jun 2023

10/10 Excellent

RICHARD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay if you are in the area, excellent staff and the food was excellent.
Stayed 2 nights in Jun 2023

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Christopher

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
The Royal George
Firstly we booked a superior room through Hotels.com who in turn booked a family room through Expedia. We slept on the top floor - no lift ! Asked, on arrival if we could book a table for dinner and were told NO - pick a table in the bar or garden and we would be served there. First evening ordered Hunters Chicken which was inedible - dry and over microwaved ! It was replaced with a freshly cooked chicken portion. The following night we went to the restaurant and requested to be seated - the same guy that booked us in then asked - have we made a reservation !! No obviously not as you told us NO when we arrived ! He then stuck us in a corner out of the way ! Talk about being treated badly !! ( It should also be noted that they allow dogs in the bar - and certain members of staff know the dogs names and go and give the dogs strokes and big hugs and return to go behind the bar and serve customers without washing their hands ! Totally unacceptable ! ) We had steaks which were very delicious and well prepared on the good side and the breakfasts were good too ! The manageress spoke to us as we were feeling very disgruntled and she didn't charge us for the evening meal. There is a lot of new furniture outside in the garden which is lovely but I feel monies would be better spent on some TLC in the bathrooms.
Stayed 2 nights in Jun 2023

6/10 Okay

Luke

Liked: Cleanliness, staff & service
OK for a short stopover
Original part of hotel is quaint and staff were accommodating. Down side is that the rooms need updating quite badly - our side table had a built in radio that looked like it had been there since the 80’s. Was clean, and OK for an overnight stop on our walking tour.
Stayed 1 night in May 2023

10/10 Excellent

Peter

Stayed 1 night in May 2023

6/10 Okay

Nicolas

Travelled with family
Liked: Cleanliness
Functional and ok
Hotel was fine, nothing luxurious. A bit rim down but all amenities were there. Breakfast was ordinary but fine. I wouldn’t recommend the restaurant, it’s cheap but food is really not nice. It’s a very common pub without charm but it’s fine. Stay here if it’s within your budget and location is convenient. Expect nothing special and you won’t be disappointed.
Stayed 2 nights in May 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Was a good location for exploring. Hotel clean but rooms dated
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for an overnight stay for Cotswold walking.
The stay was pleasant, the hotel is a bit tired could do with some modernization in the rooms however it was very clean. The food is standard green king and there is nowhere else to eat with out driving, good for an overnight stop but your limited for a longer stay. Staff were lovely, chatty and helpful.
Stayed 4 nights in Apr 2023