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Reviews of Quality Inn Biloxi Beach

2.5 out of 5
Quality Inn Biloxi Beach
2414 Beach Blvd, Biloxi, MS

Reviews

8.0

Very good

Rating 10 - Excellent. 392 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 161 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accommodating. This is always where I stay when I go. They never disappoint.
Stayed 2 nights in Apr 2024
Response from Cliff on 19 Apr 2024
Thank you so much for your wonderful review of our hotel! We're glad to know we are your "go-to" place on the coast and look forward to many more stays in the future!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located conveniently in the area where I needed to be. The staff was informative and professional.
Stayed 2 nights in Apr 2024
Response from Cliff on 12 Apr 2024
Thank you for your wonderful review of our hotel and staff! We hope you'll stay with us again in the future!

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cliff on 12 Apr 2024
Thank you for a wonderful review of our hotel! We hope you will choose to stay with us again in the future.

8/10 Good

Joe

Liked: Property conditions & facilities
Better choice of breakfast.
Stayed 2 nights in Apr 2024
Response from Cliff on 8 Apr 2024
We're sorry our breakfast selection did not meet your breakfast standards, but we hope everything else with your stay was satisfactory.

8/10 Good

Walter

Liked: Cleanliness, staff & service
Staff is nice and proerty is okay but could use a facelift. We like the convience of the location.
Stayed 1 night in Apr 2024
Response from Cliff on 8 Apr 2024
We're sorry that you did not find our property completely to your satisfaction. We are working to make constant improvements to the property and we hope you will consider us again in the future to see the improvements we will have made!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Cliff on 7 Apr 2024
Thank you for your great review of our hotel! We hope you'll choose to stay with us again in the future!

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is old and there is rust everywhere. Will not stay agaun.
Stayed 1 night in Mar 2024
Response from Cliff on 7 Apr 2024
We're sorry you had a poor experience at our hotel. Unfortunately, because of our proximity to the beautiful gulf coast, we deal with salty air daily which leads to a constant fight with rust. We hope the rest of your trip was wonderful!

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlooking the beach for the low rate is easily recommendable. The breakfast was good too staff was helpful, courteous, and fast.
Stayed 1 night in Apr 2024
Response from Cliff on 6 Apr 2024
Thank you for taking the time to review our hotel! We hope you will choose to stay with us again in the future!

4/10 Poor

Patrice, Milton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cliff on 7 Apr 2024
We're sorry you had a poor experience at the hotel! We hope you'll give us an opportunity to do better in the future!

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No towels in room for shower checked in late! Room smelled musty and like it had been empty for a long time!
Stayed 1 night in Mar 2024
Response from Cliff. on 3 Apr 2024
We're terribly sorry your stay was not as satisfactory as you would like. We hope you immediately told the front desk about the towel issue and we were able to rectify that for you as fast as possible.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Cliff on 3 Apr 2024
Thank you so much for taking the time to give our hotel such a great review! We really appreciate it! Please come stay with us again soon!

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cliff on 30 Mar 2024
Thank you for the wonderful review of our hotel! Glad you enjoyed your stay!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and helpful. Breakfast wasn’t great. And I liked that it is walking distance to the convention center. The hotel is a little bit older but the rooms were clean.
Stayed 2 nights in Mar 2024
Response from Cliff on 28 Mar 2024
Thank you so much for your review of our hotel and we are glad that you enjoyed your stay with us. We hope you will choose us again in the future.

8/10 Good

Sharon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, The staff was really nice to me. My room felt really clean and comfortable, restaurants are conveniently close, easy Beach access across the street and the coliseum was right next door
Stayed 2 nights in Mar 2024
Response from Cliff on 20 Mar 2024
Thank you for the wonderful review of our hotel!

10/10 Excellent

Reginald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2024
Response from Cliff on 16 Mar 2024
We're glad to hear you enjoyed your stay with us and we hope you come back for the beautiful views very soon. Thank you!

8/10 Good

Daniel, Manistee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for families
Stayed 1 night in Mar 2024
Response from Cliff on 13 Mar 2024
Thank you for taking the time to give us a review! We hope you will choose us again in the future!

4/10 Poor

TINA L

Travelled with partner
Needs major upgrades
Stayed 1 night in Mar 2024
Response from Cliff on 9 Mar 2024
We're sorry the experience was not to your satisfaction! We hope you will consider staying with us in the future to see our future improvements!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cliff on 9 Mar 2024
Thank you for the wonderful review.

6/10 Okay

Auwilda

Business traveller, Travelled with group
Liked: Staff & service, amenities
Property was close to venue I attended making it very convenient. Right on beach front. Bathroom very small, clothes hanging area extremely close to sink counter. Paint missing from lamp base.
Stayed 2 nights in Feb 2024
Response from Cliff on 9 Mar 2024
We are glad you found our proximity to the coliseum to be to your liking, but we apologize about the size of our in room bathrooms. We hope you will choose to stay with us again.

8/10 Good

Kimberly, Cantonment

Liked: Cleanliness, staff & service
Our room door was hard to get locked and then when leaving the room its hard to open the door to get out. Maybe invest in new door hardware?
Stayed 1 night in Feb 2024
Response from Cliff on 9 Mar 2024
We're very sorry you encountered door issues with our hotel and we're looking to improve our doors in the future!

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quite when I stayed there. Had some noise from other rooms but it was just like some loud walking.
Stayed 2 nights in Feb 2024
Response from Cliff on 9 Mar 2024
We are glad you enjoyed the quiet of the hotel during your stay! Thank you!

8/10 Good

Michelle

Liked: Cleanliness
Right across from the water. Waffle House in walking distance for late night food.
Stayed 3 nights in Feb 2024
Response from Cliff on 9 Mar 2024
Thank you for taking the time to do the review of our hotel, and we're glad you enjoyed our neighbors at the Waffle House!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2024
Response from Cliff on 9 Mar 2024
Great! Thanks for staying!

6/10 Okay

jason

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cliff on 9 Mar 2024
Thank you for your review of our hotel.

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cliff on 9 Mar 2024
Thanks for your wonderful review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cliff on 9 Mar 2024
Thank you for your review of our hotel!

10/10 Excellent

Jerry and VIcki

Travelled with family
Liked: Amenities
Clean and perfectly located to the coliseum
Stayed 1 night in Jan 2024
Response from Cliff on 9 Mar 2024
We're glad you enjoyed your stay! Thanks for the review!

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Cliff on 9 Mar 2024
Thank you for your great review of our hotel!

6/10 Okay

Svetlana

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Lobby and room was ok, in the bathroom the paint was peeling, and very small
Stayed 1 night in Jan 2024
Response from Cliff on 9 Mar 2024
We're sorry you did not have a great experience, but we hope you will consider staying with us again so we can improve upon your experience with us!

6/10 Okay

Michael

Travelled with family and small children
Rooms are dated!
Stayed 2 nights in Jan 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
No issues
Stayed 10 nights in Dec 2023

6/10 Okay

Lana

Liked: Cleanliness, staff & service, amenities
The location was very good beach right the street . Staff very friendly , breakfast was decent . The bed however was squeaky and no pillow top , hard bed . Aside from that everything was good .
Stayed 1 night in Dec 2023
Response from Cliff on 9 Mar 2024
Thank you for complimenting our staff! They are a friendly bunch! Sorry the bed was a bit squeaky and we hope it did not go to far towards ruining your experience with our hotel!

10/10 Excellent

DOLLIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

kallee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay there was great will book again
Stayed 2 nights in Nov 2023
Response from Shonna, front desk on 29 Nov 2023
Dear Debra: Thank you so much for taking the time to complete our online survey. We appreciate you choosing to stay with us when you have many to choose from. We hope to see you again.

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 2 nights in Nov 2023
Response from Shonna, front desk on 29 Nov 2023
Thank you so much for taking the time to complete our online survey. We appreciate you choosing to stay with us when you have many to choose from. We hope to see you again.

10/10 Excellent

Angela

Stayed 1 night in Nov 2023
Response from Shonna, front desk on 20 Nov 2023
Dear Angela: Thank you so much for completing our online survey. We appreciate you choosing to stay with us and the excellent score you gave us. It was a pleasure having you as our guest and we hope to see you again in the future.

8/10 Good

Mark, Allentown

Travelled with partner
Liked: Cleanliness, staff & service
It was nice, but could use a few upgrades. The complimentary breakfast was good. It was right on the beach (or across the street) so we were able to just walk to it.
Stayed 1 night in Nov 2023
Response from Shonna, front desk on 20 Nov 2023
Dear Mark:Thank you so much for taking the time to complete our online survey. We appreciate you choosing to stay with us and for giving us feedback. I will share your comments with my management and my co-workers so we can use it to better ourselves and make improvements where needed. We hope to see you again.

8/10 Good

Kristina

Travelled with group
Liked: Staff & service, property conditions & facilities
Right next to convention center. Nice breakfast. Could be a little cleaner in bathroom (vent very dusty)
Stayed 3 nights in Nov 2023
Response from Shonna, front desk on 20 Nov 2023
Dear Kristina: We wanted to thank you for taking the time to complete our online survey and for the feedback. I will share your review with management and my co-workers so that we can better ourselves and make the necessary changes where needed. We hope to see you again soon.

6/10 Okay

Tyson

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Shonna, front desk on 13 Nov 2023
Dear Tyson: Thank you so much for taking the time to complete our online survey. We appreciate you choosing to stay with us while you were in Biloxi and hope to see you again.

8/10 Good

Ronald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
room location, friendly staff,breakfast convenient
Stayed 1 night in Nov 2023
Response from Shonna, front desk on 13 Nov 2023
Dear Ronald: Thank you so much for taking the time to complete our online survey. We appreciate your feedback and your business. We hope to see you again.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Shonna, front desk on 27 Nov 2023
THANK YOU FOR TAKING THE TIME TO COMPLETE OUR ONLINE SURVEY AND FOR THE EXCELLENT SCORE YOU GAVE.

6/10 Okay

Diane

Travelled with family
Liked: Amenities
Our room had a curtain over the air conditioner unit that was too short by 4". Anyone who stooped could see into our room and see us sleeping. That was very unsafe. The room was visible when driving up to the window to park. Corners of the bathroom had layers of dirt/dust. Toilet paper was worse quality possible.
Stayed 2 nights in Oct 2023
Response from Shonna, front desk on 29 Oct 2023
Dear Ms. Diane:We wanted to apologize for failing to meet your expectations when you stayed with us. I have shared your feedback with management and with housekeeping to ensure the things you mentioned in your review are addressed. We hope that if you are in Biloxi you will give us another shot to show you how important our guest(s) are to us and how we take all of our reviews very serious. We hope you have a blessed day.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a breeze. Staff was courteous, polite, and answered any questions i had. Housekeeping was excellent as well. Will be back next year.
Stayed 2 nights in Oct 2023
Response from Shonna, front desk on 26 Oct 2023
Dear Brian: Thank you so much for taking the time to complete our online survey. We appreciate you choosing to stay with us. I have shared your comments with my co-workers and they share with me in thanking you. We hope to see you again.

8/10 Good

Deadria

Liked: Staff & service
Good for overnight
The hotel is across the street from the beach and next door to the Mississippi Coast Coliseum. It's a older hotel. Clean-ish. Mostly quiet. We just stayed overnight- it was good enough for that.
Stayed 1 night in Oct 2023
Response from Shonna, front desk on 23 Oct 2023
Thank you so much for taking the time to complete our online survey and for choosing to stay with us. We appreciate your feedback as well.

10/10 Excellent

Angela B

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean staff kind. Close to everything you want to do.
Stayed 2 nights in Oct 2023
Response from Shonna, front desk on 22 Oct 2023
Dear Angela:Thank you so much for taking the time to complete our online survey. We appreciate you choosing to stay with us and we hope to see you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in, conveniently located, excellent value for the money
Stayed 1 night in Oct 2023
Response from Shonna, front desk on 21 Oct 2023
Dear John:Thank you so much for taking the time to complete our online survey and for the feedback. We appreciate you choosing to stay with us and we hope to see you again. Have a wonderful day.

8/10 Good

JPaul

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Shonna, front desk on 12 Oct 2023
Thank you for taking the time to complete our online survey. We appreciate the feedback. We hope to see you again.

10/10 Excellent

DENA

Travelled with family and small children
Liked: Staff & service, amenities
Kids really enjoyed the pool.
Stayed 3 nights in Sep 2023
Response from Shonna, front desk on 9 Oct 2023
Dear Dena:Thank you so much for choosing to stay with us while you were in Biloxi. We are so glad that ya'll enjoyed your stay and your kids got to enjoy the pool. We hope if you are in Biloxi in the future you will choose to stay with us again. It was a pleasure having you and your family. We hope to see you again soon.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Shonna, front desk on 28 Oct 2023
Dear Pamela:Thank you for taking the time to complete our online survey. We appreciate you choosing to stay with us and we hope to see you again.