Ratings based on 4,106 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom C

Nice hotel

Posted 24-Jan-2015
Only thing I didn't like was being put n a smoking room when I had a non smoking room reserved
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2015
It was a great stay to celebrate my daughters birthday.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom gulf shores

Great hotel and a lot of fun

Posted 22-Jan-2015
Had a great time and was able to enjoy the weekend with the love of my life. Looking forward to another weekend getaway !!!!
2 out of 5
by A verified traveller

Worst experience at the IP ever.

Posted 21-Jan-2015
Pros: Price has always been their selling point. The rooms are usually nice and clean. The buffet in the past has been one of the best, again price a sell
We have stayed at the IP numeros times over the years. This was by far our worst experience. I made my reservations through this site which said that resort fees were included in the quoted price but when I checked in there was a statement on the deposit form that stated I understand that a $5 Resort fee would be added. I questioned the clerk, she asked the manager on duty. I was not charged the fee, yet. Per the room #1229, the bed was worn out. There was an absolute hole (dip) in the mattress on my side. The sink stayed stopped up and took forever to drain. The hand towel rack kept falling off the wall. When I checked out the clerk asked if everything was OK. I reported the sink but not the other items as other guests were waiting to check in and I didn't want to start a riot or spoil their stay. We ate the buffet, and again, the worst experience ever, the food wasn't warm, had no taste, the ribs were cooked to the point of being like leather, the desserts were still frozen, not warmed up before putting on the serving line. I was hoping to file a complaint but didn't see a mechanism on your or the hotel's site. If you need it in contacting the hotel, my IP Member Number is 630246997. I was actually glad to get home. Bad experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom dothan al

Great view of bay

Posted 20-Jan-2015
Pros: Casino
Cons: Drain backed up in shower
Location: All casinos
Very nice, easy check in, easy check out, won my $ back
3 out of 5
by A verified travellerfrom pensacola

Smoke in the lobby

Posted 17-Jan-2015
Lobby full of smoke when we arrived about 9pm. It is a casino hotel but we were not coming in through the casino.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mobile, AL

Nice hotel for gambling and food

Posted 15-Jan-2015
Pros: Perfect
Nice Christmas eve we enjoyed, good food and nice environment.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

The hotel heater in room

Posted 12-Jan-2015
Pros: It was clean
Cons: Needs more elavators to get to the places. Only one elevator got us to our room on the 17th floor
Location: Did get to do things was there for a cheerleading competition. We won
The heater when it came on sounded like a jet taking off. It happened every time it came on. It was horrible and kept you awake all night long. We didn't sleep for two nights.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Jan-2015
It was a nice room. Hotel staff were friendly. The only negative would be the travel time for the elevators.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Texas

We loved our stay.

Posted 11-Jan-2015
Pros: All the convenience and how nice the staff is on site. They were all very helpful.
Cons: The food prices are really high.
Location: All kinds of things to do in the area.
We had a great time. We met up with our daughter and her family and all had a good time. We rested very well in the room and enjoyed the casino. The grandkids enjoyed the arcade as well.