Outdoor pool, pool loungers

Reviews of Best Western Oak Manor

2.5 out of 5
Best Western Oak Manor
886 Beach Boulevard, Biloxi, MS

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1004 reviews" "
Rating 8 - Good. 338 out of 1004 reviews" "
Rating 6 - Okay. 106 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rendi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Mar 2024
Response from Manager on 25 Mar 2024
Great service is very important for us and something we aim for with each guest. I am so glad that you enjoyed your stay. I will be sure to pass along your comments to the staff. Have a great day and safe travels!

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here; it was really a great experience! We were able to walk places with the kids and feel safe, they have many dining options walking distance, and so much more! We were able to park our car when we arrived and didn’t drive anywhere, and we didn’t do one thing twice! Very great location!
Stayed 1 night in Mar 2024
Response from Manager on 21 Mar 2024
Thank you for staying with us recently. I am so glad that you enjoyed your stay and I really appreciate you taking the time out of your day to give us a positive review. It is great to hear the positive feedback about the rooms and breakfast! Have a great day and safe travels.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was located close to casinos, restaurants and beaches. It was reasonable.
Stayed 1 night in Mar 2024
Response from Manager on 21 Mar 2024
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I am glad that you enjoyed your stay and hope that we will see you back at Best Western Oak Manor very soon. Have a great day and safe travels!

10/10 Excellent

Shane

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, Nice staff
Stayed 1 night in Mar 2024

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The area the hotel is in has a lot of things to do and places to eat at. The room we had, tge refrigerator worked but was full of water running out of it because before we arrived. They had defrosted the freeze part of it. So when you opened the it, water ran all over the floor. So we couldn't use the refrigerator. I has told by the front desk that we would get a discount for not being able to use it but when we checked out. No discount was given.
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I hope that you enjoyed your stay in spite of the fridge issue. I hope that you will give us another chance one day. Have a great day and safe travels!

10/10 Excellent

Lawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Manager on 4 Mar 2024
Thank you so much for staying with us recently. I know there are many choices in Biloxi and I really appreciate you choosing us. I am so glad that you enjoyed your stay. I hope you will think of us next time you are in town. Have a great day and safe travels!

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Lousy internet access, I spent several hours trying to get access. The manager was helpful however I never heard back from her or Tier 3 Support. So three days without access to Google or Email for food reviews or business locations. Do all your research before leaving home. You know like the good ole days.
Stayed 3 nights in Feb 2024
Response from Manager on 4 Mar 2024
Thank you for staying with us. I am so sorry about the Internet. I texted your brother with the number as the IT tech wanted to speak with you directly. I saw him walking back to the room shortly after the text and assumed he was going to let you know. I am so sorry I did follow up after that. That is totally on me. I hope one day you will give us another chance. Have a great day and safe travels.

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
The staff was wonderful!
Stayed 1 night in Feb 2024
Response from Manager on 4 Mar 2024
Thank you for staying with us recently. Thank you also for taking the time to give us a review. We really appreciate the kind words and hope that you will come stay with us again very soon. Have a great day and safe travels!

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Thank you so much for staying with us recently. I know there are many choices in Biloxi and I really appreciate you choosing us. I am so glad that you enjoyed your stay. I hope you will think of us next time you are in town. Have a great day and safe travels!

6/10 Okay

christopher

Stayed 3 nights in Feb 2024
Response from Manager on 25 Mar 2024
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I hope that you enjoyed your stay and that we will see you back at Best Western Oak Manor very soon. Have a great day and safe travels!

10/10 Excellent

Tashae K

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience as always!
Stayed 2 nights in Feb 2024
Response from Manager on 16 Feb 2024
Thank you for staying with us recently. I am so glad that you enjoyed your stay and I really appreciate you taking the time out of your day to give us a positive review. It is great to hear the positive feedback about your experience! Have a great day and safe travels.

6/10 Okay

Justin

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I hope that you enjoyed your stay and that we will see you back at Best Western Oak Manor very soon. Have a great day and safe travels!

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient
Stayed 2 nights in Jan 2024
Response from Manager on 1 Feb 2024
Thank you so much for staying with us. I know that you had many choices in Biloxi. I am so glad you chose us and that you enjoyed your stay. I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

2/10 Terrible

Mark

Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
I am not sure why you have reviewed the hotel since you didn't actually stay. I am very sorry if there was an issue with your reservation but I have no record of you staying here. All reservations are canceled without charge. Have a great day.

10/10 Excellent

Regency

Stayed 1 night in Dec 2023
Response from Manager on 27 Dec 2023
Thank you so much for staying with us recently. I am glad that you enjoyed your stay. I know there are many choices out there and we really appreciate your business. I hope that you will think of us next time you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend getaway! The convenience of being able to park so close to your room was awesome. In walking distance to great entertainment and food.
Stayed 2 nights in Dec 2023
Response from Manager on 22 Dec 2023
Thank you for staying with us recently. I am so glad that you enjoyed your stay. It is great hearing that you appreciated our location and comfortable accommodations while visiting. Your feedback is very appreciated, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Have a great day and safe travels!

6/10 Okay

Keith

Liked: Room comfort
Not a good room
They gave us a handicap room without a patio or balcony because we made reservations with an outside source.
Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Thank you very much for your candid review of your recent stay. I am so sorry that you did not enjoy your stay more. I am sorry that you did not get a room with a balcony but we gave you the room you booked. I hope that someday you can give us another chance. Have a great day and safe travels!

8/10 Good

Gananath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and spacious for 2 adults. Walkable to most attractions. Easy access too beach. Pool was clean and inviting. Breakfast was adequate and everyone had something they liked. The reception area had a strong smell of smoke. The main entrance is bit tricky to navigate, as you have to go further on Beach Blvd and then do a "U turn" to come back to enter the property.
Stayed 3 nights in Dec 2023
Response from Manager on 15 Dec 2023
Thank you for staying with us recently. I am so glad that you enjoyed your stay. I love hearing that you appreciated our location and comfortable accommodations while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Have a great day and safe travels!

6/10 Okay

Jean

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location worked well for us but the property needs serious updating.
Stayed 4 nights in Dec 2023
Response from Manager on 15 Dec 2023
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I hope that you will think of us the next time you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

Danielle

Stayed 1 night in Dec 2023
Response from Manager on 1 Feb 2024
Thank you for staying with us recently. I am so glad that you enjoyed your stay. I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

6/10 Okay

Rosalyn

Stayed 1 night in Dec 2023
Response from Manager on 18 Dec 2023
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I am sorry you did not enjoy your stay more. I will make sure to pass the review along to my staff. Have a great day and safe travels!

10/10 Excellent

Paul

Stayed 1 night in Dec 2023
Response from Manager on 11 Dec 2023
Thank you for taking time out of your day to review our property. We appreciate all of our guest feedback and use it to reward staff and to improve. We hope you will share your good experience with your friends and hope to see you back at Best Western Oak Manor soon! Warm wishes for safe travels.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 11 Dec 2023
Thank you so much for staying with us. I know that you had many choices in Biloxi. I am so glad you chose us and that you enjoyed your stay. I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

2/10 Terrible

Kim

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean smell
Our room smellec like urine it was sprayed with air freshener by house keeping that didnt work and dead roaches on floor that had not been vacuumed.After returning from our event I reported the smell to front desk we were moved to another room that room smelled also after it was checked by someone that did his best to accommodate us in the middle of the night. The third room was our final destination. We were not refunded anything because of this.
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Thank you very much for your candid review of your recent stay. I am so sorry that you did not enjoy your stay more but your feedback is extremely valuable to us as we strive to improve with each and every stay. I will make sure that the housekeeping department checks out the two rooms mentioned. Have a great day and safe travels!

8/10 Good

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2023
Response from Manager on 14 Nov 2023
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I hope that you enjoyed your stay and that we will see you back at Best Western Oak Manor very soon. Have a great day and safe travels!

10/10 Excellent

William, Spring Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for the cost!
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Thank you so much for staying with us recently. I know there are many choices in Biloxi and I really appreciate you choosing us. I am so glad that you enjoyed your stay. I hope you will think of us next time you are in town. Have a great day and safe travels!

8/10 Good

Danilo

Stayed 1 night in Oct 2023
Response from Manager on 11 Dec 2023
Thank you so much for staying with us. I know that you had many choices in Biloxi. I hope that you enjoyed your stay and I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Thank you so much for staying with us recently. I know there are many choices in Biloxi and I really appreciate you choosing us. I am so glad that you enjoyed your stay. I hope you will think of us next time you are in town. Have a great day and safe travels!

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on 3 Oct 2023
Thank you so much for staying with us recently. I know that there are many choices in Biloxi and we really appreciate you choosing us. I am so glad you enjoyed your stay and I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, courteous staff, good breakfast
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Thank you for staying with us recently. I am so glad that you enjoyed your stay and I really appreciate you taking the time out of your day to give us a positive review. It is great to hear the positive feedback about the staff and breakfast! Have a great day and safe travels.

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Nothing fancy but it was clean enough and located near enough to where I was headed that it worked well. Parking and price were very good.
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept 2023
Thank you for staying with us recently. I am so glad that you enjoyed your stay. I love hearing that you appreciated our location and comfortable accommodations while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Have a great day and safe travels!

2/10 Terrible

Jack

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in Thursday Sept. 21. Next morning( Friday )they serviced our room and left clean towels. Sturday we put our service room card outside our door. They did nothing in our room. Didn't take the trash out and didn't leave clean towels and did not change linens or make up our beds. Sunday same thing happened. "NO SERVICE IN OUR ROOM" Very disappointing.
Stayed 4 nights in Sep 2023
Response from Manager on 26 Sept 2023
Thank you very much for your candid review of your recent stay. I am so sorry that you did not enjoy your stay more but your feedback is extremely valuable to us as we strive to improve with each and every stay. I hope that someday you can give us another chance. Have a great day and safe travels

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
Very clean and quiet. Good breakfast.
Stayed 1 night in Sep 2023
Response from Manager on 28 Sept 2023
Thank you so much for the great review. I am so happy that you enjoyed your stay. I really appreciate the kind comments about the breakfast. It is so nice to hear the good feedback. We look forward to your next visit. Have a great day and safe travels!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on 26 Sept 2023
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I hope that you will think of us the next time you are in Biloxi. Have a great day and safe travels!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel need to be updated. I like here it’s located
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Thank you very much for your candid review of your recent stay. I am so sorry that you did not enjoy your stay more. I will pass along the comments to the staff. I hope that someday you can give us another chance. Have a great day and safe travels!

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I hope that you enjoyed your stay and will think of us when you are back in Biloxi. Have a great day and safe travels!

8/10 Good

Charlie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Manager on 21 Sept 2023
Thank you so much for staying with us. I know there are many choices in Biloxi and are grateful you chose us. I hope that you enjoyed your stay and that we will see you back at Best Western Oak Manor very soon. Have a great day and safe travels!

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kevin at the front desk is great! Friendly, helpful and knowledgeable.
Stayed 1 night in Sep 2023
Response from Manager on 19 Sept 2023
Thank you so much for staying with us recently. I know there are many choices in Biloxi and I really appreciate you choosing us. Thank you for the kind words for Kevin. I will be sure to pass them along. I hope you will think of us next time you are in town. Have a great day and safe travels!

8/10 Good

Andrelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected. Very clean and comfortable room. Breakfast bar was adequate with a good selection. Location is convenient to casinos and dinning.
Stayed 3 nights in Sep 2023
Response from Manager on 18 Sept 2023
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I hope that you will think of us the next time you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

neal

Stayed 1 night in Sep 2023
Response from Manager on 18 Sept 2023
Thank you so much for staying with us. I know that you had many choices in Biloxi. I am so glad you chose us and that you enjoyed your stay. I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

2/10 Terrible

Jhalondia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
GARBAGE!!!! I tried to add pics but it wont let me
Water wouldnt run all the way out of the tub for you to shower. We left the room and left the ac off came back and the room smelled like garbage, mold, mildew and as we walked on the carpet we realized the carpet is full of mold tht our shoes are getting stuck to it DISGUSTING!!! If it wasnt already to late we wouldve changed rooms. I see why they have the air blasting in tht place they dont want you to smell the mold and know tht the rug is full of MOLD!!! THE ENTIRE HOTEL IS FULL OF MOLD!!
Stayed 1 night in Sep 2023
Response from Manager on 14 Nov 2023
Thank you for staying with us. Thank you also for taking the time to give us a review. We appreciate all feedback as it helps let us know how we are doing and where we can improve. I am sorry you did not enjoy your stay more. I will make sure to pass the review and comments along to my staff. Have a great day and safe travels!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
I really like this hotel. It’s an older property, but it is well-maintained. The rooms are large and have comfortable beds. There’s a refrigerator and microwave in each room most rooms have a patio or balcony.
Stayed 2 nights in Sep 2023
Response from Manager on 18 Sept 2023
Thank you for staying with us recently. I am so glad that you enjoyed your stay and I really appreciate you taking the time out of your day to give us a positive review. It is great to hear the positive feedback about the rooms! Have a great day and safe travels.

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 18 Sept 2023
Thank you so much for staying with us recently. I know that there are many choices in Biloxi and we really appreciate you choosing us. I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Manager on 18 Sept 2023
Thank you so much for staying with us recently. I know there are many choices in Biloxi and I really appreciate you choosing us. I am so glad that you enjoyed your stay. I hope you will think of us next time you are in town. Have a great day and safe travels!

8/10 Good

Bruce, METAIRIE

Stayed 1 night in Sep 2023

10/10 Excellent

Jules

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a two night stay, both my wife and I absolutely loved it! We needed a getaway to recharge and it was just what we needed. Great job!
Stayed 2 nights in Sep 2023
Response from Manager on 8 Sept 2023
Thank you for staying with us recently. I am so glad that you enjoyed your stay and I really appreciate you taking the time out of your day to give us a positive review. It is great to hear the positive feedback. Have a great day and safe travels.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than this…
Only negative was the non-smoking room smelled like someone had been smoking a lot in it. We asked to change rooms and the next one was fine.
Stayed 2 nights in Sep 2023
Response from Manager on 8 Sept 2023
Thank you so much for staying with us recently. I am glad that you enjoyed your stay in spite of the issue with the 1st room. I am so sorry that someone smoked in our non smoking room. I know there are many choices out there and we really appreciate your business. I hope that you will think of us next time you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great and affordable!!
Stayed 1 night in Aug 2023
Response from Manager on 7 Sept 2023
Thank you so much for staying with us recently. I know that there are many choices in Biloxi and we really appreciate you choosing us. I hope that you will think of us whenever you are in Biloxi. Have a great day and safe travels!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The man at check in was really nice.
Stayed 1 night in Sep 2023
Response from Manager on 5 Sept 2023
Thank you for taking time out of your day to review our property. We appreciate all of our guest feedback and use it to reward staff and to improve. We hope you will share your good experience with your friends and hope to see you back at Best Western Oak Manor soon! Warm wishes for safe travels.