It was my first stay at the hotel. Although I arrived very late due to the night flight into the city, the staff was very friendly and immediately helped me check in. I was on a business trip, and the in-room internet connection was more than satisfactory to suit my needs to contact my home office. I cannot leave a comment about other business facilities (such as printing and scanning) that I have not used, though. The room was extremely tidy with pretty much everything I need to soothe up.
The location is very nice, with close proximity to the city's commercial and shopping areas. I could find pretty much anything I need within the next two blocks, such as some office supplies or extra clothes.
Only notable fault was that the mini bar was completely empty throughout during my stay. The staff on the ground floor, however, helped me buy beverages or snacks any time I wanted. Accordingly, I cannot find any fault on it either.
"A great base for the Christmas market experience."
We thoroughly enjoyed our 3 night stay at Sofitel Hamburg. It was just a short walk from the underground station. The hotel was tastefully decorated for Christmas. The staff were helpful and spoke good English. The room was spacious and bed comfortable. The only fault I could find was that the toiletries were a bit sparse, bearing in mind we arrived with carry on luggage only with minimal toiletres allowed. We thoroughly enjoyed the pool and spa area which had good facilities and was relaxing, especially after a day walking around the various Christmas markets on offer. The walk to the biggest Christmas market was just about 10 minutes away. We didn't have breakfast or try any meals as we eat out. However if you go this week ( 14th Dec.), two of their restuarants are being refurbished so be aware.
I thoroughly enjoyed my stay at the Marriott. The hotel is in an excellent location and I could walk to the speicherstadt, railway station, rathhaus, alster and fantastic shops very close to the hotel.
The hotel has a very cosy piano bar where good food and drink was served, the room was spacious and clean, and staff was professional, friendly and accommodating.
I am already looking forward to my next stay.
We stayed for two nights on a weekend break. Having stayed with Steigenberger hotels in the past we were not disappointed with this one. Friendly efficient staff throughout. One minor criticism is the cost of breakfast which we did not take in the hotel. Other than that this hotel is central to hamburg and all major areas of the city are within comfortable walking distance. If we return to hamburg this is where we will plan to stay.
Location,staff and room excellent. Small faults,romm heating did not have manual overide and the room became uncomfortable during the night. Breakfast too expensive although there were plenty of local alternatives.
2 minutes walk to Gansemarkt U bahn station, 5 minutes walk to Jungfernstieg,Nuer Wall and Rathaus. Rooms are spacious and very clean in general. The staff are very kind and helpful.
The wifi was free but coverage in room was a bit slow and on and off. The breakfast was pricy but there is a nice bakery just around the corner.
If you get a good price I strongly recommend this hotel.
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