Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from S

Hotel outside city centre

Posted 02-Jul-2015
Very quiet area, only one restaurant which was very busy, as we were on holiday from Scotland we had to rely on cabs which were always very punctual
5 out of 5
Recommended
for Families
by Ronald from Salmon, Idaho

A fantastic motel.

Posted 02-Apr-2015 on Hotels
Everything, including the hot complete breakfast was really great. The room, linens, etc. smelled so clean and fresh. No chemical odors to compensate. The beds were super comfortable. We will continue to stay here whenever we travel through Billings.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montana

Fragrances

Posted 16-Mar-2015
Fresh baked cookies, bedding smelled good not just sterile and bleached. Continental breakfast was good and plenty of it, all staff members very friendly.
Comment from Hotel Management
19-Mar-2015 by CJ Vaughn, Hotel Management
Thank you for taking the time for your comments, we appreciate it very much. We look forward to welcoming you back to our hotel.
5 out of 5
Recommended
for Families
by A verified traveller

Great clean hotel, waterside not for younger kids

Posted 22-Feb-2015 on Hotels
We chose to stay here for the discount to The Reef Waterpark. Hotel was clean, personal was friendly and our room was comfy. As a side note, not for the hotel itself, but the reef, we took our 2.5yo and she could only go down one slide since the rest are single rider only. She loved the wave pool, but it wasn't as much fun as water Slides. If you'really staying with young kids during the summer check out the Oasis Waterpark in the heights.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 18-Feb-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Very Good

Posted 26-Jan-2015 on Hotels
I always stay at this hotel when in Billings. Close to an awesome restaurant, friendly staff and easy access. There are newer properties in the area, but will continue with the Bighorn.
Comment from Hotel Management
04-Apr-2015 by CJ, Hotel Management
Thank you for your comments, we pride ourselves on taking care of our customers. Its great to know that we hit the mark with you. We look forward to seeing you again.
2 out of 5
by A verified traveller

Posted 23-Jan-2015
Not our first stay with BigHornResort but will be our last. Stayed for 3 nights and not once was our room clean. Friday night we came into a clean room fully stocked. On Saturday we used the towels etc. and returned from a day of activities to the room the way we left it. So Sunday after returning from the waterpark (half of the day), we called downstairs for clean towels and to expressed our concern with not having room serviced yet again. We were told to find house keeping for towels and asked if the "do not disturb" sign was hung (which it wasn't). To our surprise after our returning from dinner we noticed a second stack of clean towels but still nothing was emptied or cleaned. At our Monday check out, they asked about our stay so needless to say I filled the second front desk representative in. After checking her logs , I received the worst response ever, "well you booked with Expedia." Who knew the service is different when you use an outside agency. First time this has happen to us.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 05-Jan-2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 01-Dec-2014 on Hotels
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 29-Oct-2014 on Hotels