Spent 2 nights at the Gran Hotel Puente ...arrived by car via the ferry... not so grand these days and looks that it suffers from Spanish austerity..lack of staff and lack of upkeep, its a shame as it has good potential...
From the moment we checked-in through to the moment we checked-out, the hotel staff were consistently friendly and helpful. Despite arriving early, our room had already been prepared and we were able to get the keys straight away - very handy after an early morning flight with two young children in tow. The family room we were in was on the top floor with a fantastic view over the beach and bay, and was a comfortable place to stay when not out exploring.
It's unfortunate this hotel has so many neutral/poor reviews built up over years gone by, because it seems as if the management have worked hard to address the problems of the past with the result that the hotel is now a far more pleasant place to stay than might appear to be the case based purely on what those reviews say without also taking into account how long ago some of them were written - though there are still some minor points that could be improved upon, the standard of the hotel today is such that you'd have to be extremely picky to give it anything less than an above average rating.
"Nice hotel away from the city but in lovely area"
Hotel was in a lovely rural area, with easy quick access to the city via the Metro (Penota station). Great views out over the river estuary and we had great view of a Triathlon taking place on the Sunday! The room was spacious although slightly damp. Kept the window open as long as we could, but the bed sheets were slightly damp too. Just not been used for a while or aired, we assume.
Don't expect chintzy furniture and carpets at this very trendy hotel. It is decor is very much black, white and silver, with wonderful vases, ornaments and pictures to match. But, it is very comfortable with places to sit in peace and quiet, access right onto the promenade for a stroll along to the beach, a restaurant and cafétaria serving a wide variety of excellent food. The staff are delightful and very helpful. We paid the extra for a sea view room which is well worth it. Our room was very comfortable and well equipped. And, a major plus, the hotel has its own underground garage as parking in the area could be a nightmare. The Metro station is about 5 minutes walk away and that is only 12 stops from the centre of Bilbao and the Guggenheim (at less than £3 a head return!). Our only complaint was finding the hotel which, although set back on a major road, is very discreetly marked and not easy to spot when driving by. But we loved staying here and would certainly return.
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The beautiful Embarcadero Hotel, housed in an ancient neo-basque style noble mansion then coverted into a lovely hotel, is …More
Bilbao Bay is a residential and industrial area near the mouth of the Nervion River, stretching north along the bay to the municipality of Getxo and south to Santurtzi and Zierbena. The area encompasses the Port of Bilbao, and the city of Bilbao is 18 kilometres inland along the river. There are 3 beaches and a marina along the northern shore of the bay and a golf club at the cape.
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