Lobby
Check availability

Reviews of Under Canvas West Yellowstone

3 out of 5
Under Canvas West Yellowstone
890 Buttermilk Creek Rd., West Yellowstone, MT

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 155 reviews" "
Rating 8 - Good. 34 out of 155 reviews" "
Rating 6 - Okay. 19 out of 155 reviews" "
Rating 4 - Poor. 6 out of 155 reviews" "
Rating 2 - Terrible. 3 out of 155 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience for Glamping
This was a great experience. Loved the Safari room accommodations. The staff was friendly and accommodating. I loved the set up of the Lobby and the outside patio with the fire pits. The restaurant had great choices for dinner and was excellent.
Stayed 1 night in Sep 2023
Response from Omar M. on 9 Sept 2023
Dear Kaelin,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience.Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience, “tent” was spacious, very comfortable king size bed, awesome bathroom, best cappuccino, everything was perfect!!
Stayed 1 night in Sep 2023
Response from Omar M. on 9 Sept 2023
Dear Robert,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience.Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

6/10 Okay

Meridee

Travelled with family
A unique stay. Decided we’re not the roughing it types. May be. Better stay in warmer weather when you don’t have to use the wood stove. Everything smells like burning wood after sitting at the campfire and staying in our tent. Montana Jim did an excellent job of checking us in and explaining all the features. The best part for us was meeting people at the campfire at night. Music was also great. For people who love to camp this would be an excellent choice although a bit pricey.
Stayed 1 night in Sep 2023
Response from Omar M. on 9 Sept 2023
Dear Meridee,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We apologize that the weather was little cold during your stay. We will share your comment with Montana Jim. We look forward to hosting you again in the future and providing another memorable experience.Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Omar M. on 5 Sept 2023
Dear Howard, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General Manager Under Canvas Yellowstone

6/10 Okay

Jaimie M

Liked: Cleanliness, staff & service
Meh
Our receptionist was super nice and explained things well. It was dark when we arrived and we had a hard time finding the parking area as it is not lighted. Once we found it, we tried 3 different pathways to find out tent before we found the right one. Again, no lights. The signs are also not at the beginning of the trails, you have to walk 25-30 feet before you find a sign in the dark. Finding the bathroom tent in the dark was impossible. The tent itself was cute and cozy. The area around it was unkempt with weeds; basically a bunch of tents in a farmers field. Definitely not the charming experience I hoped for, considering the price.
Stayed 1 night in Aug 2023
Response from Omar M. on 9 Sept 2023
Dear Jaimie,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your check in experience at Under Canvas West Yellowstone. We sincerely apologize regarding the inconvenience caused by the illumination as It would limit stargazing opportunities for guests. We will share your feedback with the proper departments for further improvement. We look forward to hosting you again in the future Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Smpath Gamage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Omar M. on 27 Aug 2023
Dear Smpath,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive but definitely a fun experience! Would highly recommend.
Stayed 1 night in Aug 2023
Response from Omar M. on 27 Aug 2023
Dear Courtney,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Omar M. on 12 Aug 2023
Dear Dustin,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

8/10 Good

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Omar M. on 31 Jul 2023
Dear Valued Guest, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay outside of West Yellowstone. They've thought of everything, and I mean EVERYTHING. My only suggestion is to make the introduction to the property a little more succinct. Im assuming that some of the clients struggle with turning the lantern on/off etc, but not everyone. Perhaps ask if the guests have camping experience? If not, then the whole speech will probably be helpful. Overall though, it was a really cool place to stay. I will stay again!
Stayed 1 night in Jul 2023
Response from Omar M. on 31 Jul 2023
Dear Kathryn, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Omar M. on 21 Jul 2023
Dear Tammy,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

8/10 Good

Zihao, Pearland

Travelled with partner
Liked: Cleanliness, staff & service
Interesting experience. But it is very cold in the night. Can’t sleep well, and you need some bravery to use restroom in the night😂
Stayed 1 night in Jul 2023
Response from Omar M. on 17 Jul 2023
Dear Zihao, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General Manager Under Canvas Yellowstone

8/10 Good

Tiffany

Stayed 1 night in Jun 2023
Response from Omar M. on 27 Jul 2023
Dear Tiffany,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General Manager Under Canvas Yellowstone

8/10 Good

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We found a tick in the kids teepee in the bedding. I killed it & staff said they'd change the bedding; not sure if they did or not as we were out & about at that time. Rachet straps were not tightly contained. Weeds all around the tent & teepee. Not mowed around tents, teepees, & walkways. I understand not mowing the field and grazing grounds, but around tents & walkways would keep ticks at bay and make it appear better. Very little solar lighting, if at all, along the walkways. Most were broken. The dining tent was not set up at all. No food was served. The social area was not set up either. There was a makeshift area, but it was not at all like it should have been. I would have expected a discounted rate or refund of some sort due to the grounds were not kept up like in pictures & described on the website, dining was not open at all, and the social area was nonexistent. If this place expects to be a five star resort (camping, but resort all the same) then they have some SERIOUS WORK to do at this particular location. I realize this particular location & area had a late winter and that hindered getting everything set up, but then owners/managers should have reached out & let guests know before hand so they could cancel & find another place, OR OFFER A DISCOUNT for the major inconveniences. I would give this another try at another location because it's a GREAT IDEA ... but it didn't live up to the hype.
Stayed 3 nights in Jun 2023
Response from Omar M. on 14 Jul 2023
Dear Tiffany,We appreciate you taking the time to write Under Canvas a review. We sincerely apologize that your stay did not meet your expectations. We have a front desk team available 24 hours/day to assist with all our guests requests. We will share your feedback with the proper departments so It can be addressed. While the majority of our guests give us high marks but clearly in your case, we missed those marks and would love the opportunity to give us another chance in the future to win you back over. Once again, We apologize for the inconvenience and your feedback is valued, and it allows us to make the improvements necessary to provide the best experience for our guests.Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

6/10 Okay

TRANG, SCOTTS VALLEY

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2023
Response from Omar M. on 11 Jul 2023
Dear Trang, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General Manager Under Canvas Yellowstone

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! Such a unique experience and I would recommend it to anyone who is visiting the area :) we will definitely stay again!
Stayed 1 night in Jun 2023
Response from Omar M. on 6 Jul 2023
Dear Alyssa,Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Omar M. on 4 Jul 2023
Dear Bruce, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

6/10 Okay

Angela

Liked: Property conditions & facilities
Overpriced Camping
This is a cute canvas tent set up in a beautiful location. An overpriced setup for basically a bed in a canvas tent. There are few if any amenities. Staff was super friendly but requests took hours to complete or never got done and we had to frequent the lobby tent.
Stayed 4 nights in Jun 2023
Response from Omar M. on 4 Jul 2023
Dear Angela,Thank you for taking the time to write Under Canvas a review. We are happy to hear that the staff was super friendly. We sincerely apologize that some of your requests took longer time than expected. We will share your feedback with the proper department for improvement.Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So much fun sleeping in a tent. However it was cold. The fire doesn’t last all nite. Slept well tho because of the bed and covers. Wish the grass around the tent had been mowed. Got to the restaurant before 9 and was turned away because they were too busy. Ate there the next morning and was sorry. Overall the gentleman that checked us in was wonderful! Had a once in a lifetime experience
Stayed 1 night in Jun 2023
Response from Omar M. on 30 Jun 2023
Dear Brenda, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Omar M. on 30 Jun 2023
Dear Casey, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General ManagerUnder Canvas Yellowstone

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, lovely tents. A few caveats: the 10:00 pm silence was not enforced, and the reception area kept playing loud music until 11 when we went to complain. The bathroom sink only has cold water (it was about degrees in the morning, so warm water would have been appreciated). Some cables for the lamps were not working. But overall great, relaxing experience.
Stayed 1 night in Jun 2023
Response from Omar M. on 27 Jun 2023
Dear Clara,Thank you for writing Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas. We sincerely apologize regarding the noise. We will share your feedback with the proper departments for further improvement. Your feedback allows us to make the necessary adjustments to provide the best experience for our guests.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend Under Canvas to anyone that wanted a camping experience without the hassle of building your own tent.
Stayed 3 nights in Jun 2023
Response from Omar M. on 22 Jun 2023
Dear Michele,Thank you for taking the time to complete our survey. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

6/10 Okay

Amos

Stayed 4 nights in Jun 2023
Response from Omar M. on 11 Jul 2023
Dear Amos, Thank you for taking the time to write Under Canvas a review. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely, Omar Meshref General Manager Under Canvas Yellowstone

8/10 Good

Derwood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tent was great. View was amazing. Feel it is overpriced for a day.
Stayed 2 nights in Jun 2023
Response from Omar M. on 19 Jun 2023
Dear Derwood,Thank you for taking the time to complete our survey. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Feel free to contact me directly if you need anything further. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Christy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The staff was very friendly and helpful, and the restaurant was very convenient after a long day.
Stayed 2 nights in Jun 2023
Response from Omar M. on 19 Jun 2023
Dear Christy,Thank you for taking the time to complete our survey. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Feel free to contact me directly if you need anything further. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

8/10 Good

Kees

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! The lobby and tents were great. The bathrooms were a bit small and and the shower was a bit rough. The food at the lodge was not good. Very expensive and bland and would recommend going offsite. Missed opportunity since many people traveling here are probably foodies and the local community doesn’t have a foodie place. Apart from the food, we loved our stay!
Stayed 3 nights in Jun 2023
Response from Omar M. on 19 Jun 2023
Dear Kees,Thank you for taking the time to complete our survey. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We apologize that the food did not meet your expectations. We will share your feedback with the restaurant for further improvement. We look forward to hosting you again in the future and providing another memorable experience. Feel free to contact me directly if you need anything further. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Omar M. on 19 Jun 2023
Dear Andrea,Thank you for taking the time to complete our survey. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Feel free to contact me directly if you need anything further. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

4/10 Poor

Lauren

Travelled with family
Disliked: Staff & service
Our stay at Under Canvas was pretty disappointing. For almost $700/night, we expected a lot more: - there was trash all over the grounds - staff instructed us to text a designated number for any needs but they never responded to any of our texts (we needed more firewood and a group of kids was screaming for almost 2 hrs between 10 and midnight despite designated quiet hours) - our one lantern for the bathroom was unusable bc the battery was dead - we were given only 2 towels for 4 people - site maps indicated a playground and activity center but there was neither - the lobby clearly had an espresso machine and coffee counter but only drip canisters were available When I shared my frustrations with the front desk staff, they apologized and offered a breakfast voucher for the 4 of us at the on-site restaurant but the restaurant only comped one entree. I relayed this at checkout but staff made no efforts to make it right. We will not be staying at Under Canvas again.
Stayed 1 night in Jun 2023
Response from Omar M. on 12 Jun 2023
Dear Laura,Thank you for taking the time to share your feedback. We are very sorry to hear that you had a negative experience. Our goal is always to provide excellent service so we are disappointed that we did not meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Under Canvas Yellowstone! Omar Meshref General Manager Under Canvas Yellowstone

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service
Loved the whole experience except the wood stove backed up during a rain storm and smoked us out!
Stayed 4 nights in Jun 2023
Response from Omar M. on 12 Jun 2023
Dear Valued Guest,Thank you for taking the time to share your experience. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

8/10 Good

Robert

Liked: Cleanliness, staff & service
Very nice, but too many units and area is swampy. Didnt see the grills either. Too many people.
Stayed 1 night in Jun 2023
Response from Omar M. on 12 Jun 2023
Dear Valued Guest,Thank you for taking the time to share your experience. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We apologize for the inconvenience surrounding the wet grounds. Weather has been little challenging but we are hoping It will get better soon. We look forward to hosting you again in the future and providing another memorable experience. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Josephine

Stayed 1 night in Jun 2023
Response from Omar M. on 12 Jun 2023
Dear Valued Guest,Thank you for taking the time to share your experience. We are happy to know you were pleased with your stay at Under Canvas West Yellowstone. We look forward to hosting you again in the future and providing another memorable experience. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

6/10 Okay

Wade

Travelled with family
Disliked: Staff & service
Definitely not worth the money for 2 nights. Yellowstone or not it was very high priced. For what it ended up being.
Stayed 2 nights in May 2023
Response from Omar M. on 12 Jun 2023
Dear Valued Guest,Thank you for taking the time to share your experience and we apologize that your stay did not meet your expectations. If you would like to provide additional feedback about your stay, please feel free to contact us directly to discuss it further. Your feedback is valued, and it allows us to make the improvements necessary to provide the best experience for our guests. Sincerely,Omar MeshrefGeneral ManagerUnder Canvas Yellowstone

10/10 Excellent

Shannon K Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being at peace
Beautiful stay. Loved hearing and seeing the wildlife in the predawn hours. Have already recommended friends and family to stay.
Stayed 1 night in Aug 2022
Response from Harry Bradley on 28 Sept 2022
Dear Shannon K Allen, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! It is wonderful to hear that you found so much peace and tranquility here! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

Melanie

Stayed 1 night in Sep 2022

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the quaint and gorgeous surroundings. The staff and activities were also wonderful!
Stayed 1 night in Sep 2022
Response from Harry Bradley on 9 Sept 2022
Dear Stephanie, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! It is wonderful to hear that you enjoyed our location and that the on-site Team was so friendly and accommodating! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Harry Bradley on 9 Sept 2022
Dear Sean, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

Mayuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2022
Response from Harry Bradley on 9 Sept 2022
Dear Mayuko, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great way to spend some time in the Yellowstone area
Stayed 2 nights in Sep 2022
Response from Harry Bradley on 9 Sept 2022
Dear Andrew, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty unique experience. Great staff and super cool property! Would stay here again in the future.
Stayed 2 nights in Aug 2022
Response from Harry Bradley on 9 Sept 2022
Dear Amanda, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! It is wonderful to hear that on-site Team was so friendly and accommodating! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

6/10 Okay

Ocee

Liked: Cleanliness, staff & service, property conditions & facilities
Pricey but nice.
The mountain view / sunset was blocked by willows -- as were the other upgraded sites with the bath room. It was expensive for what you got, so not much bang for the buck. But it was a different experience, so we are glad we tried it.
Stayed 1 night in Aug 2022
Response from Harry Bradley on 4 Sept 2022
Dear Ocee, Thank you for taking the time to write Under Canvas Yellowstone a review. Your feedback is essential in our effort to improve our service standards. I apologize for the inconveniences you experienced during your stay. Your comments have been shared with the appropriate departments, specifically the Maintenance Team, so that they may be addressed. Thank you for choosing Under Canvas Yellowstone! All The Best, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

Bingwei

Stayed 1 night in Aug 2022

10/10 Excellent

kinsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like camping in a hotel room. The setting is gorgeous. All of the activities that the property put in in the evening were so fun. My kids had a great time. It did get cold at night and we gave up on the furnace but no one got cold in bed. Great experience. I wish we would have stayed more nights.
Stayed 1 night in Aug 2022
Response from Harry Bradley on 26 Aug 2022
Dear Jennifer, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! It is wonderful to hear that you and your family enjoyed the daily on-site activities during your stay! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

brijith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, experience and such a kind and wonderful staff!
Stayed 2 nights in Aug 2022
Response from Harry Bradley on 18 Aug 2022
Dear brijith, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! It is wonderful to hear that the on-site Team was so friendly and accommodating during your stay! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking
Stayed 1 night in Aug 2022
Response from Harry Bradley on 17 Aug 2022
Dear Sara, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Jing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services are really good.
Stayed 1 night in Aug 2022
Response from Harry Bradley on 11 Aug 2022
Dear Jing, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone

6/10 Okay

Tracey

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff runs it like a summer camp, questionable whose really in charge though
Stayed 1 night in Jul 2022
Response from Harry Bradley on 4 Aug 2022
Dear Tracey, Thank you for taking the time to write Under Canvas Yellowstone a review. Your feedback is essential in our effort to improve our service standards. I apologize for the inconveniences you experienced during your stay. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing Under Canvas Yellowstone! All The Best, Harry Bradley General Manager Under Canvas Yellowstone

6/10 Okay

Robert L

Stayed 2 nights in Jul 2022

10/10 Excellent

Shannon

Liked: Property conditions & facilities, room comfort
Gorgeous place! The staff was amazing’
Stayed 1 night in Jul 2022
Response from Harry Bradley on 28 Jul 2022
Dear Shannon, Thank you for taking the time to write Under Canvas Yellowstone a review. I am happy to know you were pleased with your stay with us, and it is wonderful to hear that our Team was so helpful during your stay! We look forward to hosting you again in the future and providing another memorable experience, whether it is here in Yellowstone or at one of our other locations! Your feedback is greatly appreciated. Safe Travels, Harry Bradley General Manager Under Canvas Yellowstone