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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Showing 1 - 10 results (of 0)
“Most unimpressed with this sad hotel”
A very sad hotel in need of considerable TLC. Fabric in need of major refurb but of more concern was lack of cleanliness in dining room. Tables appeared not to have been cleaned for days, dirt on door to kitchen and on floor of snack preparation area next to bar. Complaint made on first day. No improvement on day 2. I would not recommend this hotel to anyone until considerable changes are made.
“Okay for the cost”
Could do with re-boarding the floor boards in the old part of the building!
“fantastic hotel as allways , but room was filthy , as was bedding”
Excellant hotel and perfect location for the attractions of BEVERLEY
“Everything was too much trouble in Beverley's Fawlty Towers”
The most frequent phrase heard during our stay was "thats not my job". The welcome pack said nothing was too much trouble but even the most basic query was too much trouble. Our booking form incorrectly stated room only, receptionist snappily checked our booking and corrected the form without an apology. I queried the fact we were given a twin rather than a double, the response was "we don't have to give you a double". The room didn't have a hairdryer as it stated it would, when we asked for one the response was that isn't my job I will see what we can do. An hour later I gave up and went to our restaurant reservation with bad hair. The lift was out of order and they didn't check if people were capable of getting to their room, one woman had an asthma attack trying to get to the 4th floor. We also weren't told that there was a wedding on and that the disco would not finish till after midnight. Even with the windows closed on the 4th floor there was no chance of being able to sleep. If we had been warned of this we would have made a later reservation for dinner and stayed out. There may be tea making facilities but we had to move furniture to make a cuppa. The only plug socket s were near the door and too high to have the kettle on the floor or where the tv was plugged in behind the desk. You have a choice of moving a bedside table to near the door and so making any exit in an emergency hazardous or moving a rather large desk.
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The preferred airport for Brook Beverley Arms Hotel is Hull (HUY-Humberside) - 29.6 km / 18.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
