Double or Twin Room, 2 Single Beds, Balcony, Mountain View | View from room
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Reviews of Hotel Oberland

2 out of 5
Hotel Oberland
Fuhren, Lauterbrunnen, BE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 209 reviews" "
Rating 8 - Good. 54 out of 209 reviews" "
Rating 6 - Okay. 17 out of 209 reviews" "
Rating 4 - Poor. 5 out of 209 reviews" "
Rating 2 - Terrible. 5 out of 209 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leah Czarina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely Hotel with Beautiful Views -valley and fall
Helpful front desk lady, gave us tips about which hiking trails are picturesque and easy. Our room had the window where you can see the water falls and you can gaze at the awesome Lauterbrunnen valley
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location. Helpful staff. Very friendly attendant at the breakfast service. Note: If you do have gluten intolerances you need to ask for cereal or bread. They do have it, just not posted anywhere.
Stayed 2 nights in Sep 2023

4/10 Poor

Cristina

Travelled with family
Disliked: Staff & service, property conditions & facilities
Understanding the wonderful and unique location it is ok to charge a bit more, but honestly the price was very high. The hotel should offer better room facilities and service. The carpet and bathroom smelled old or humid. The restaurant was close so dinner options were limited. Parking in site for an extra fee was a plus.
Stayed 2 nights in Sep 2023

8/10 Good

Susan, Mancelona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Family owned who work very hard to please everyone. Our room was big, quiet and had a terrific view. Bathroom was dated but everything worked well. Free breakfast was very nice. Good food and bar.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a delightful stay at the Hotel Oberland. The staff was partichlarly friendly and helpful and the restaurant was so good, we ate there twice.
Stayed 3 nights in Sep 2023

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Nothing fancy
I was in a single room three flights up with no elevator. Nothing wrong with the room, just very very small, bare bones, pretty outdated.
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very clean room, knowledgeable staff, and excellent breakfast. Highly recommend!

8/10 Good

Katarzyna

Stayed 2 nights in Aug 2023

6/10 Okay

Mehrdad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location/breakfast, poor internet
Good location and nice views. Perfect breakfast. The only issue was really poor Wifi connection.
Stayed 4 nights in Aug 2023

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is cozy, 5 minutes from the train station. The location is great, the staff are friendly and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Felix

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and clean..location was perfect..the view from our room was absolutely stunning. The front desk ladies were amazingly kind and helpful and very patient and friendly answered any questions about the area a food recommendation.
Stayed 1 night in Jul 2023
Response from Stephen, Owner on 7 Aug 2023
Delighted to read you loved Hotel Oberland and its beautiful location in the very centre of Lauterbrunnen.Proud to read that our international staff were kind and helpful, we pride ourselves on this.It was a pleasure to welcome and host you.Safe travels.StephenCo-owner

6/10 Okay

Timothy, Nolensville

Travelled with family
Hot. No available fans. No coffee available in room, nor anywhere in the facility before 7:30 AM.
Stayed 1 night in Jul 2023
Response from Hotel Oberland on 7 Aug 2023
Many thanks for staying with us, our breakfast service begins at 7.30am each day with tasty fresh coffee available then.Best wishesHotel Oberland

10/10 Excellent

Rene

Stayed 1 night in Jun 2023

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Perfect location, but property needs updating
You're in Lauterbrunnen for the scenic views and the hiking, and if you're doing it right - you shouldn't be hanging around in your room too much! That being said, this hotel is extremely outdated. I was a little taken aback at how old the carpet, bathroom fittings and furnishings are. I paid $350 CHF (close to $700 AUD) for one night, and to be honest, I expected more. This is bare bones, no-frills accommodation. The room was musty, so I left the balcony doors open all night (and I'm not usually sensitive to smells). The bathroom is insanely tiny, you can't open the door more than halfway before it hits the toilet. The shower was straight-up 1970s. There is no lift (understandable, this is an old property in a little Swiss mountain town!), but after long travel days - pulling my 30kg suitcase up 4 flights of stairs was a complete struggle. All in all, I had a good stay, I slept well, and I appreciated the location and beautiful view - but I would pick a different property for next time unless they commit to a serious renovation.
Stayed 1 night in Jun 2023
Response from Stephen, Owner on 7 Aug 2023
Many thanks for staying with us. We do have big plans to upgrade our rooms, beginning in 2024. And you're absolutely right, upgrades are due.We only purchased the hotel in February 2020, a few weeks before the pandemic and lockdowns, so we've had 3 years of financial losses to endure. 2020 was an absolute financial disaster, just being very honest with you.Once we return to a consistent and reasonable profit we will begin the upgrades we had planned to do in 2020, before the collapse of world tourism.But rest assured these plans are in place.In the meantime, we provide a very welcoming and clean hotel with a popular restaurant in one of the most beautiful locations on earth and we hope to welcome you again in future.DankeStephenco-owner

10/10 Excellent

Kara, Idaho Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and very friendly staff. Room had a great view of the waterfalls.
Stayed 2 nights in May 2023

10/10 Excellent

Abbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Easy check in and check out - we were able to leave our bags before check in. Restaurant is amazing. Highly recommend!
Stayed 2 nights in May 2023

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain View of the Eiger with a balcony was the highlight of our trip. Stunning view !
Stayed 1 night in Apr 2023

10/10 Excellent

Claudia, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Brenda

Travelled with partner
Liked: Staff & service
We stayed for 2 nights in October. Hotel is a short walk from train and is centrally located. Our room was a corner room with a balcony overlooking the street, and the waterfalls were literally a stone's throw away. The view over the countryside was lovely. The room was a bit dated, and on the small side, but the washroom - I laughed out loud at how small it was. You could barely get inside the room and close the door behind yourself. Not a deal-breaker, but be warned. For the price that we paid to stay here, I honestly did expect a bit better of a room, but in all honesty, I'm not in Switzerland to stay in my room.

4/10 Poor

Frank

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel with low ceilings.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice deck to sit on.
Stayed 1 night in Oct 2022

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back!
Great place with amazing views and delicious food. The water heater failed on out last day and we had no got water, but thing happen, still amazing place.
Stayed 2 nights in Sep 2022

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a solo traveler, I always look for an inexpensive and minimalistic place to stay. Hotel Oberland was ideal for cost and had just enough for the room, without all the frills! I didn't expect a terrace and I was even happier when I got one with this place! I guess it's all about the simple things for me! :)
Stayed 1 night in Aug 2022

10/10 Excellent

Paul

Stayed 2 nights in Jul 2022

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
You can’t really beat the location of this hotel. It’s very close to the train station and there is a bus stop right outside that can take you further into the valley. There are 2 buildings and some rooms have a view of the valley and Wengen, while others have a view of the iconic waterfall. Maybe request if you have a preference. The restaurant was good- make a reservation with them when you check in during peak season as it gets very busy. Helpful enough staff. No early check in. The “luggage storage” is really just leaving it in the lobby. I’m happy to hear that the property is being renovated, as it is much needed (the bathroom was updated, but the rest of the room’s decor as well as the mattress need it.)
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever place
No view at all was not stated. Also no internet and the guest service didn’t even care at all. And also mold in washroom false advertising! Washroom was the worst! Very loud noises in the morning they should be ashamed renting out something like that!
Stayed 3 nights in Jun 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful place!
Stayed 1 night in Jun 2022
Response from Stephen on 22 Jun 2022
Danke for your 5 star review, we are delighted to read of your love for Hotel Oberland. Best wishes and Happy travels Stephen

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Takuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 1.Excellent mountain view from 3rd floor room balcony 2.Not far away from train station Bad 1.Can hear next door room voice especially from balcony 2.No elevator
Stayed 1 night in May 2022

2/10 Terrible

HO QI

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel's location was good. Room was neat and spacious. However, the hotel does not provide hot water kettle! The junior staff was nice and friendly but the senior staff was arrogant.
Stayed 2 nights in Mar 2022
Response from Stephen, owner on 21 Mar 2022
We are sorry to hear you were not provided with a kettle, we certainly do have them. I was not present on the night of your stay, but if you would like to email me at info@hoteloberland.ch with more details, then I can investigate further and discuss this situation with my team. Normally guests love the friendly customer-service at Hotel Oberland. I am sorry, and surprised, that you did not also have this experience. Looking forward both hearing from you, and hopefully welcoming you again one day in future. Best wishes

10/10 Excellent

Yu-Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view from the hotel room, convenient location, friendly staff and very reasonable price. Everything is perfect and I would come back to stay here next time when visit Lauterbrunnen.
Stayed 2 nights in Oct 2021

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for Solo traveler.
Great stay! Restaurant was awesome. Staff was amazing.
Stayed 3 nights in Oct 2021

8/10 Good

Covi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fun place to stay in a beautiful location. No frills whatsoever but the staff was great and so was the room.
Stayed 1 night in Oct 2021

10/10 Excellent

Janis

Stayed 1 night in Sep 2021

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucket list destination
Very pleasant room. We were in room 31 with a balcony and could see the waterfall. Room was clean and beds were comfortable. Bathroom is extremely small. Just a tiny shower but adequate for one night. The balcony more than made up for it. Over all extremely satisfied.
View from our balcony
Balcony area
View from balcony
Took the cable car to the top of Schilthorn Mt worth every penny of the cable car price
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people, very good hotel, good location, but no elevator.
Stayed 1 night in Jul 2021

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It is a cozy place. I love it!
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Perfect location, great breakfast and very friendly and helpful staff. The food at the hotel restaurant was the best we tried on our trip.
Stayed 4 nights in Aug 2020

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lauterbrunnen
Hotel Oberland is a great location to stay at. Wonderful staff and the restaurant for dinner was delicious. 10 min walk to train, 2 min walk to bus stop. Free parking.
Stayed 2 nights in Jul 2020
Response from Stephen on 28 Jul 2020
Grüezi Laura. Thank you for your 10/10 and 5 star review. We are happy and proud that you loved our location, friendly staff and our much-loved Restaurant. Isn't it a spectacular place to dine al fresco on the heated terrace under the beautiful Alpine views. Best wishes from all of us and hope to welcome you again soon. Merci vilmal Stephen and team

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service
Nice staff, good location but poor WiFi
Very service mindes staff who really try their best. Sometimes quite understaffed for breakfast and dinner. Best part is location - really close to Train station, Cable car, shops and restaurants. They really need to get a better WiFi. The kids were ipad’ing in the corridor.
Stayed 3 nights in Jul 2020
Response from Stephen - Owner on 14 Jul 2020
Thank you for your positive review and kind words. We have good news for you - we have invested CHF20,000 and now have super fast wifion every floor, and yes - in the restaurant also. Our new ownership completely agress with you that fast wifi is important for business and pleasure, so we have now installed it. Even in our scenic beer garden :) Danke vilmal Stephen

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2020

10/10 Excellent

KayeV

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view of the valley from our balcony. Rooms are cottage-like, very appropriate to the location with the alps surrounding the area. I really love this place and will stay here again.
Stayed 2 nights in Mar 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner was very nice and helpful as well as the other staff. Great stay with a wonderful view from my balcony, and a great breakfast. Excellent value!
Stayed 1 night in Mar 2020

10/10 Excellent

Arianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Katie, Atlanta, GA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly. Happy to give you recommendations for where to go and nice hikes to take. The food at the restaurant was wondeful. It's a cozy hotel. The location can't be beat. A quick walk to the train station and amazing views. Easy to get to Murren and Wengen and anywhere else around.
Stayed 2 nights in Jan 2020