Comfort Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews of Hotel Jardin

3 out of 5
Hotel Jardin
Militärstrasse 38, Bern, BE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 401 reviews" "
Rating 8 - Good. 127 out of 401 reviews" "
Rating 6 - Okay. 21 out of 401 reviews" "
Rating 4 - Poor. 3 out of 401 reviews" "
Rating 2 - Terrible. 1 out of 401 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marc, Salinas

Excellent location, helpful staff. Good value for Bern
Stayed 2 nights in Oct 2023
Response from Daniel on 2 Nov 2023
Hello MarcSuper! Thank you again for staying with us and thank you also for the top rating. We are glad that everything went well for you and that you were satisfied with your stay. With pleasure again and best regardsyour staff from Hotel Jardin Bern, Switerland

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 1 night in Oct 2023
Response from Andreas on 14 Oct 2023
Hi ShariThank you for your booking with us and the nice and positive feedback. We are very pleased that you liked it with us and you felt comfortable. Also thank you for the recommendation :-) Have a good time and best regards, your team from Hotel Jardin Bern

8/10 Good

Kazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
The hotel is nice. They have free breakfast which was very good. Only issue was no Air Condition. First couple of days it was very hot, about 90 degrees. They don't have any A/C. We wish they would have A/C. They also don't have any refrigerator.
Stayed 1 night in Aug 2023
Response from Daniel Balz on 6 Sept 2023
Hello KaziThank you for your visit and for your feedback. We are pleased that you were satisfied. You are right, it was really warm, but just "for a couple of days". It is mentioned on all channels, offers and confirmations that we do not have AC, but fans in the rooms. Our house is up to date, but in a 100 year old building AC cannot be installed. It is not necessarely and also not wanted out of respect for the environment. For this reason, it is also no longer reasonable to have a refrigerators in every room. That is over. There is a fridge on EACH FLOOR, which are available to the guests.Best regards, your team from Hotel-Jardin Bern.

8/10 Good

Patricia, Mukilteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an excellent recommendation from the desk manager for a walking route to the town center via the Rosengarten and then a return via tram. The hotel was a bit dated and there was no air conditioning but we still enjoyed our stay since the location was convenient.
Stayed 1 night in Aug 2023
Response from Andreas on 4 Aug 2023
Dear PatriciaThank you very much for booking with us, we are glad you enjoyed your stay. Also thank you for the appreciation for our services. The house is indeed old, almost 100 years and we are proud of it. But it is absolutely not outdated, the last renovation was only a few years ago. Indeed, we don't have AC. We don't want it and we don't really need it in Switzerland, fans are enough for warmer temperatures and they don't make you sick. The energy consumption and the environment also thank us ;-) Best regards, your team from Hotel Jardin Bern

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and great location
Stayed 2 nights in Jul 2023
Response from Hotel Jardin Bern on 27 Jul 2023
Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay We hope you had a pleasant rest of your trip and would be delighted to welcome you again.

8/10 Good

CLAUDIA, LA JOLLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención. Cuartos amplios y limpios Bien ubicado.
Stayed 1 night in Jul 2023
Response from Hotel Jardin Bern on 13 Jul 2023
Muchas gracias por su comentario. Nos complace que haya disfrutado de su estancia con nosotros. Estaremos encantados de volver a atenderle en otra ocasión.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best affordable hotel in Bern
Daniel and the rest of the staff were amazing hosts, so friendly and helpful with ideas for seeing the city and getting around. Highly recommend for solo travellers or couples. The free breakfast and public transit passes made getting around the city easy and accessible.
Stayed 1 night in Jul 2023
Response from Daniel on 6 Jul 2023
Good afternoon dear guestOh, great! Thank you again for your visit and of course for the nice comment and the top rating. We are happy to also pass this on to our employees. We are very pleased that they were completely satisfied. We look forward to seeing you again some other time and best regards. Your team from Hotel-Jardin-Bern

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Brand new, lovely decor, very clean, friendly staff. Nice big room. Highly recommend.
Stayed 2 nights in Jun 2023
Response from Andreas on 24 Jun 2023
Dear LeonThank you very much for the nice and positive feedback, the recommendation and of course the booking with us. We are glad that you could enjoy your stay and that you liked it with us. We would be very happy to welcome you again on another occasion! Many greetings, your team from Hotel Jardin Bern

10/10 Excellent

Ashley

Stayed 1 night in May 2023
Response from Andreas on 29 May 2023
Dear AshleyThank you very much for the great feedback with the maximum points, we are very happy about that. Obviously you felt well with us and everything has fit, so it should be :-) We wish you all the best and maybe on another occasion again. Many greetings, your team from Hotel Jardin Bern

10/10 Excellent

akam, Burton-on-trent

Stayed 1 night in May 2023
Response from Daniel Balz on 8 Jun 2023
Guten Tag AkamWir bedanken uns nochmals herzlich für Ihren Besuch und natürlich auch für die Bestnote. Wir freuen uns, dass für Sie alles gepasst hat und noch mehr freuen wir uns, wenn Sie uns bei nächster Gelegenheit wiederum besuchen.Hezliche Grüsse, Ihr Team vom Hotel-Jardin-Bern.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a superb find!
The welcome was very warm and the information passed during check in regarding our ability to use the buses and trams free of charge etc. was excellent. The room was comfortable and warm and the shower (always an important consideration in my book) was excellent. Fabian was on duty at the desk both when we arrived and left and he was an absolute credit to the hotel. I would have absolutely no hesitation in staying again.
Stayed 1 night in Jan 2023
Response from Daniel Balz on 8 Jan 2023
Good day NigelThank you once again for visiting us. As well we say thank you for the absolute top rating and your nice comment on it. We are of course pleased that you enjoyed your stay and that we could be there for you. We are happy to pass on your comment to our team. Satisfied guests are always motivation for us to give the best every day. With pleasure again at another opportunity and kind regards from your team of the Hotel-Jardin-Bern

10/10 Excellent

Anthony Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel a short walk from the number 9 tram. The staff was pleasant and we enjoyed our stay while visiting Bern.
Response from Andreas on 5 Jan 2023
Dear Anthony Francois,Thank you for your booking with us and the nice feedback. We are very pleased that you liked it with us and that you felt comfortable and good. We would be very happy to be there for you again - Bern is also worth a visit in summer ;-) Kind regards, your team from the Hotel Jardin Bern

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff freindly and helpfull. Clean and modern single roooms are about twice as large as single rooms at some other hotels, quiet, 3 min walk to bus and rail, or 15 min walk to old downtown, grocery 5 min walk,
Response from Andreas on 5 Jan 2023
Thank you Bruce, that's a pleasure to read. You are right, our rooms are indeed spacious and practical, glad you appreciated that. Great that you enjoyed the stay overall and liked it. We would love to welcome you back on another occasion, we would love to have you! Your team from Hotel Jardin Bern

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff/owner in a wonderful location
Amazing staff, comfortable bed and delicious breakfast. An easy tram ride from the train station, this hotel is located in a lovely area near the Rosengarten which is ideal for strolling through. One thing to note, if you are claustrophobic like me, ask the lovely staff for a room without bars on the window - 99.9% of people won't care about this, but I didn't love it. Overall, highly recommend!
Stayed 1 night in Nov 2022
Response from Andreas on 12 Nov 2022
Thank you very much for the great and detailed feedback ant the recommandation, of course also thank you again for your stay with us :-) We are very happy that you enjoyed your stay with us and in Bern. We understand your comment regarding the window bars very well, it is a balancing act between feeling safe and yet not so comfortable... we chose safety. (but this "problem" only exists in two rooms).Many greetings from the team, your Hotel Jardin Bern

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend.
It is fairly far from the train station, so you will need to take the number 9 tram across town from the Hbf. We had a great host (Andreaus?) who was funny, knowledgeable and helpful. We like the shower and the bed was comfortable. Appreciate having a fridge in hall and we liked the drinks cooler in the foyer that works on the honor system. There is a good cold breakfast and good coffee available throughout the day. A bus/tram passis included. Room has a hot pot and coffee and tea and it has a room safe. There is easy to use wifi and Bern pass for bus/ tram.
Stayed 2 nights in Oct 2022
Response from Andreas on 24 Oct 2022
Dear DouglasThank you very much for the good and nice feedback, for the recommendation and of course for the booking with us. We are very pleased that you liked it so much and appreciated our services, a great motivation for the whole team. We wish you all the best and who knows, maybe you will return to Switzerland at a later date - and then we will be there for you again. Your team from Hotel Jardin Bern, special greetings from Andreas ;-)

10/10 Excellent

Aftab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was super helpful. We had a late check-in and they had kept one of parking spot for us which was greatly appreciated
Stayed 1 night in Oct 2022
Response from Andreas on 21 Oct 2022
Thank you again for booking with us and also thank you for the nice and positive feedback. As a small hotel we can personally respond to the needs of our guests, that is one of the differences to the big chain hotels ;-) We are glad that you liked it and also thank you for your appreciation. Many greetings from the team, your Hotel Jardin Bern

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful personnel
Stayed 1 night in Sep 2022
Response from Daniel on 14 Sept 2022
Hi JamesThanks again for your visit and of course many thanks for the perfect note. We are looking forward, to welcome you again. Best regards from the team of Hotel Jardin Berne.

10/10 Excellent

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
has parking, they give you a free pass for the very good bus that takes you in minutes downtown, small,clean hotel
Stayed 2 nights in Jun 2022
Response from Andreas on 29 Aug 2022
Great, thank you very much Maria!We are very happy that we could offer you a nice and pleasant stay. It is always nice when our services are appreciated, simply the best motivation for the whole team. Many greetings, your team from Hotel Jardin Bern

10/10 Excellent

Uday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay in Bern.
Fantastic hospitality by Andy. He made us feel at home. Give us directions and hot cup of tea when we needed it. A short walk to the old town with a bus route right in front of the hotel. Good sized hotel room.
Stayed 1 night in Jul 2022
Response from Andreas on 22 Jul 2022
Dear Uday Perfect, we read this with pleasure! Thank you very much for the great feedback and of course for booking with us. We are happy to be there personally for our guests - there are enough big anonymous hotels otherwise. We wish you all the best and maybe there will be an opportunity to come to Bern again, we would be happy :-) Many greetings from the team, your Hotel Jardin Bern

10/10 Excellent

Hervé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Andreas on 29 Jun 2022
Dear Hervé, thank you very much for your booking with us and the great feedback with the maximum points. We are very pleased that you liked it and you felt comfortable with us. Gladly on another occasion again! Many greetings, your team from Hotel Jardin Bern

10/10 Excellent

Jifeng

Stayed 1 night in May 2022

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2022
Response from Andreas on 22 Mar 2022
Dear Jennifer Thank you very much for your stay with us and the great feedback. We are very pleased that you enjoyed your stay with us and that you had a pleasant and peaceful stay. We wish you a good time and maybe next time again :-) Many greetings from the team, your Hotel Jardin Bern

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Positives: + Staff was accommodating and helpful + The free breakfast was great + The room was clean and enough space for me + The queen size been was comfy + The bathroom was clean and provided endlessly hot showers Negatives: - None Notes: > The hotel is about a 15 minute walk from the Rosengarten that overlooks Old Bern > The hotel is close to Tram 9 on Parkstrasse and that tram will take you to Zytglogge and to Bern Banhof > Mount Gurten was a blast, lots of sights, trails, and snow
Stayed 4 nights in Dec 2021
Response from Andreas on 26 Dec 2021
Dear Tyler Thank you very much for the excellent feedback, that's awesome and of course we read it with great pleasure! We are very happy that you liked it so much with us and that you felt comfortable and well, that you were "at home" with us :-) You are absolutely right, Bern is charming and absolutely worth a trip - and in the summer, you can even swim in the river in the middle of the city (don't tell anyone, it's a secret tip ;-)) Many greetings, stay healthy and hopefully we will see you again, your team from Hotel Jardin Bern

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Disliked: Room comfort
Reasonably priced, but just basic.
Disappointed in small room and bed. No A/C. Good included Continental Breakfast.
Stayed 2 nights in Aug 2021
Response from AB on 30 Aug 2021
Dear Donald, thank you for your comment, we have taken note of it. You already know what you have booked? Exactly, a cheap small eco-room with queen size bed.... we also have larger rooms to choose from. We don't have air conditioning and we communicate that on all platforms and websites, didn't you read it? By the way, at night we had 16° and the window can be opened completely. All the best and greetings, Hotel Jardin Bern

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well located in a quiet place. Kindness of the reception and all the small attentions that make the difference. Will go back there
Stayed 1 night in Jul 2021
Response from Daniel Balz on 2 Aug 2021
Good day dear guest Thank you again for your stay with us. We are very pleased that you were so satisfied (that was our goal :-) and we also say thank you to your perfect rating. We would be very happy to welcome you again another time. Kind regards, your Hotel Jardin team!

10/10 Excellent

Hervé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Hotel Jardin Bern on 15 Dec 2020
Vielen Dank für die top Bewertung! Wir freuen uns, dass es Ihnen bei uns gefallen hat. Freundliche Grüsse vom Jardin Team

10/10 Excellent

Hervé

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from AB on 1 Oct 2020
:-) super :-) ganz herzlichen Dank für die Rückmeldung und natürlich für die Buchuhng bei uns. Wir freuen uns dass es Ihnen so gut gefallen hat. Alles Gute und sehr gerne bei einer anderen Gelegenheit wieder! Beste Grüsse vom Team, Ih Hotel Jardin Bern

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Jardin Bern
Fantastic little gem for exploring Bern. Just 3 stops on tram and free travel pass from hotel. Free parking too. Definitely recommend.
Stayed 2 nights in Aug 2020
Response from Daniel on 5 Sept 2020
Hello Sharon Once again many thanks for your stay. Being called a "gem" obviously makes us very happy and says it all. It's nice that you were so satisfied and we thank you very much for your kind feedback and the best mark. We would be happy to welcome you again at the next occasion. All the best, your team from Hotel Jardin.

10/10 Excellent

Jeff, minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great staff, very helpful great breakfast
Stayed 1 night in Jan 2020
Response from Andreas Balz on 31 Jan 2020
Thank you very much for taking the time to review us. We are happy that you liked your stay! Best regards from Hotel Jardin Bern

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice and family friendly hote!!
We were greated by the owner who had already everything set up for us and were very friendly to explain everything about the hotel and the area. He also gave us a very good suggestion of a restaurant to go. The hotel is very clean and recently renovated. The breakfast was awesome! Nice touch to have a documentary about the area on TV
Stayed 1 night in Dec 2019
Response from Daniel Balz on 3 Jan 2020
Hello Carlos Thank you again for your visit. Nice that you were satisfied and thanks a lot for the maximum rating and your nice comment. We are very happy about your satisfaction and take this also as a motivation to give the best for our guests day for day. We hope to see you again and with kind regards, your Hotel Jardin-Team!

6/10 Okay

edward

Liked: Staff & service, property conditions & facilities, room comfort
Overall fair but expensive for its price . Good if you are getting to Bern by car with easy access to the city by tram .
Stayed 1 night in Dec 2019
Response from Daniel Balz on 22 Dec 2019
Hello Edward Thank you for visiting last week. Of course, Switzerland is expensive for guests from abroad. This also because of the strong Swiss-Franc at the moment. Our prices are in the normal range for our category. You booked an ECO room, and we even upgraded it to a Standard room for free. (CHF 180.00 for 2 persons is not too much) Breakfast were included and parking and tickets for all public transports were as well included. The prices are clearly communicated and are also flexible, depending on the supply and demand. We cannot understand your criticism. Best regards/ Hotel Jardin Berne, Switzerland

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, free breakfast, free public transportation cards which allowed us to go around Bern for free. Tram station to go to the city center is a 3 minute walk. Clean good sized room. Helpful staff.
Stayed 2 nights in Dec 2019
Response from Daniel Balz on 22 Dec 2019
Thank you Orbitz again for your visit and of course as well many thanks for your kind feedback. We love it to read, that you were totally satisfied with your stay in our house and we will pass you comment as well to our staff as motivation to continue like that. We hope to welcome you another time again and with our best wishes. Your Hotel Jardin-Bern!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home in Bern
This hotel is in a great location and the hosts are really welcoming and helpful. The rooms are comfortable and spotlessly clean.
Stayed 2 nights in Dec 2019
Response from Andreas on 16 Dec 2019
Dear Andrew, thank you very much for the great feedback, we are very happy about it! "Your home, away from home" - that's exactly what we want to be and it works. Also many thanks for the booking with us and the appreciation for our service! All the best and many greetings from Switzerland, your team from Hotel Jardin Bern

10/10 Excellent

Richard John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Daniel Balz on 14 Dec 2019
Hi Mr. Richard Thank you again for your visit. We are happy, that you enjoyed your stay with us, and we also say thanks for the maximum rating. This is our goal and it seems, that we reached it. We hope to welcome you again in our house and with our best greets. Your Hotel Jardin-Team!

8/10 Good

Carol B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from AB on 23 Oct 2019
Dear Carol, thank you for your stay and your reaction. Best regards, the team from Hotel Jardin Bern

10/10 Excellent

Lari, Victoria

Travelled with partner
Liked: Cleanliness, amenities
Our comfort room was larger than expected ( we peaked into a standard room and it was larger than we expected as well), clean, and comfortable. Jardin is easy to get to from the train station, and the neighbourhood is quiet. There is a coop and several restaurants near. The breakfast was average, but offered nice touches such as home made jam and granola. This family run hotel’s pride is obvious in the courteous staff, and it is nice to support it in a world where so many hotels are corporately owned. But Jardin deserves your business on its own merits.
Stayed 2 nights in Oct 2019
Response from Daniel Balz on 21 Oct 2019
Hello Lari Many thanks again for your visit and of course for the perfect feedback. We are very happy about your comment and that you were satisfied with your stay with us. Its true, we try to run our hotel as personally as possible and to be close to the guest. If the situation permits, we always do a room upgrade for our guests. Gladly again and kind regards, your Hotel-Jardin-Team!

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel!
The hotel is located on a very quiet street and a block from the bus line into old town Bern. The staff were friendly and helpful. We asked about directions to drop off our rental car and we were delighted to be given info on the tram/ bus line back to the hotel plus a recommendation of a quick side trip to a cog train to a fantastic view we wouldn’t have known about otherwise. The included breakfast was more than adequate too.
Stayed 2 nights in Oct 2019
Response from AB on 14 Oct 2019
Dear Anna, thank you very much for your visit and the great feedback. Of course we are very happy if you liked it with us and we could give you inputs with our ideas. Also thanks for the appreciation of our other services, we are always happy to help our guests. All the best and hopefully you will recommend us to your friends and acquaintances :-) Many greetings from Switzerland, your team from Hotel Jardin Bern

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly staff, good quality of facilities and decoration.
Stayed 2 nights in Oct 2019
Response from Daniel Balz on 9 Oct 2019
Dear guest. Many thanks for your visit and of course for your kind comment and best rating. We're happy that you liked your stay with us. We hope to welcome you again and with our best regards. Your Hotel-Jardin-Team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from AB on 18 Sept 2019
Great, thank you very much, we are happy that you spent a good time with us :-) Best regards, your team from Hotel Jardin Bern

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
To get to your floor you had to take two different elevators. When we left one elevator was not working so we had to try and get to the lobby with our two big suitcases down several flights of stairs then we were locked out of the lobby. We got bad directions to a near resturant.
Stayed 1 night in Sep 2019
Response from AB on 14 Sept 2019
Thanks for the feedback. This is interesting because we have never heard it like this before. Too bad that you don't give your name, then we could check what is true. Probably not much is true, except that we have two elevators that always work perfectly. Maybe you didn't understand our detailed information, then of course it will be difficult... The main thing is that nobody else has such problems! Many greetings, Hotel Jardin Bern

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic! The hotel staff was incredibly friendly, the rooms were clean and the atmosphere was relaxing. Location was great for being able to walk or bus to many local hot spots, restaurants and parks. And the breakfast was great - we will be back!
Stayed 1 night in Feb 2019
Response from AB on 14 Sept 2019
A great feedback, thank you very much! Also thank you for your visit and the appreciation for our work. We all love our job, but satisfied guests are always our best motivation :-) All the best - and hopefully you will come back! Many greetings from Bern, your team from Hotel Jardin

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to transit station which makes it convenient.
Stayed 1 night in Aug 2019
Response from Daniel Balz on 29 Aug 2019
Dear guest Thank you very much for your visit and for the best rate. We're happy that you were satisfied, and we hope to see you another time at our Hotel again. Best regards, your Hotel-Jardin-Team!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wouldn’t look to stay anywhere else if we ever visit Bern again and I hope we do. The warmest of welcomes. Swiss cleanliness and everything works. Superb location. Feeling lazy ? The tram to town is a few steps away - and it will also take you to the Gurten - you must visit. The hotel ‘free’ bus/tram pass also allows a free ride on the delightful little train that whisks you up the hill. The Jardin will not disappoint.
Stayed 2 nights in Aug 2019
Response from Daniel Balz on 25 Aug 2019
Dear guest Again, thank you very much for your visit and of course for your super grading and the warm words. We are very happy that you liked it so much in our hotel and in our city. We will also be happy to give your evaluation to our employees. We hope to welcome you again some other time and in the mentime: best regards from your Hotel-Jardin-Team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Daniel Balz on 27 Aug 2019
Guten Tag lieber Gast Herzlichen Dank für Ihren Besuch und die Bestnote. Wir freuen uns und grüssen Sie freundlich / Ihr Hotel Jardin-Team!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel shows that the owners and staff really care about providing quality accommodations and good service.
Stayed 2 nights in Jul 2019
Response from AB on 8 Aug 2019
Thank you very much for your feedback - and you are absolutely right. It is indeed very important to us to offer a good and personal service and to be able to offer a pleasant and quiet atmosphere in the hotel. As a small and private hotel we can do that and we are happy if our guests, like you, appreciate it. All the best and maybe on another time ;-) Many greetings, your team from Hotel Jardin Bern

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and gave us an informative map and discussion on what to do in Bern and how to get where we needed to be.
Stayed 1 night in Jul 2019
Response from AB on 2 Aug 2019
Thank you so much for the reaction. We are pleased that you liked it with us and you appreciated our services. All the best, the team of Hotel Jardin Bern

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as good as it could be for such price
Stayed 3 nights in Jul 2019
Response from Andreas on 25 Jul 2019
Great, thank you very much Peter :-) First for the booking with us and of course for your comment and the best score! We are very pleased that you enjoyed it and that we could offer you a pleasant stay. All the best and many greetings from the team, your Hotel Jardin Bern

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this boutique hotel while in Bern. The owners were readily available and willing to help us with things to do and see as well as helping us find a place for the car when the spots were full. The rooms are simple and clean. Breakfast is a nice spread of options in the mornings. Genuinely a great hotel and experience.
Stayed 3 nights in Jul 2019
Response from Daniel Balz on 20 Jul 2019
Hello dear guest. Many thanks for your stay and for your warm words. Nice that you were satisfied with your stay. We hope to welcome you another time again and with our best greetings. Your Hotel-Jardin-Team!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family run business very helpful and friendly clean comfortable hotel
Stayed 1 night in Jul 2019
Response from Daniel Balz on 19 Jul 2019
Nice, that you were satisfied with your stay, dear guest. Thank you very much for the good feedback and with best regards. Your Hotel-Jardin-Team!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Rose Garden and Bear Park. Little bit expensive hotel compared to what you can get!
Stayed 1 night in Jul 2019
Response from Daniel Balz on 16 Jul 2019
Dear guest. Thank you very much for your stay and your comment. We are aware that Switzerland is relatively expensive for guests from abroad. It must also be taken into account that you visited us during the absolute high season. Best regards, Hotel Jardin Bern