I don't usually write these reviews, but I have to for this resort. My wife and I decided to take a quick getaway before I went in for surgery. My mobility was limited but we decided to give it a go anyway. When we arrived, we couldn't have been more pleasantly suprised. The grounds looked beautiful and the staff greated us with welcoming smiles. Luckily the rooms were close at hand, ours being an ocean front a short distance away. The room was clean and more than adequate. Large balcony with lounge chairs, side chairs and a small table with an incredible view of the ocean.
The beach is a little hike down but well worth it. Clean and quite. Plenty of beach chairs and floats available for use. Cabanna bar as well!
Pool upstairs was also clean, heated and more than comfortable, also with elevated ocean views.
We enjoyed the meal plan which we felt was worth it (once again limited mobility). The hostess and wait staff were fantastic. They had us seated in a timely manner at the hours we had reserved. Food and presentation were very good. We couldn't even find anything to complain about.
Afterwards, there was always entertainment in the lounge which was very low key but just right. Mervin the bartender was a perfect gentleman and always had the right drink ready for my wife and I.
Once again, I can't say enough positve and will definately revisit!
We stayed for 4 nights and found the hotel perfect. Not too fancy and we had a beach front room with a spectacular view. Staff was friendly and accommodating and we were an easy walk to the bus. Would definitely stay there again.
We loved our stay. Even though we visited less than a week after a major hurricane hit, the staff had clearly worked hard to have things cleared up and back to normal. We were pleased that it was located so close to the Rail Trail and that there were pedal bikes to rent onsite. We wish the shuttle to the Dockyard had been running though as taxis were expensive and hard to find to return
This is a lovely and hidden gem with fantastic views of the ocean and a beautiful, almost deserted beach just a short walk away. No, there are no activities or amenities or restaurant onsite, but if you're looking for a beautiful, quiet place where you can just relax and enjoy the sand and water and sun, Surf Side is fantastic. We come back every year.
"Outstanding customer service and great restaurants"
This is a laid back hotel with good facilities and exemplary customer service. The hotel rooms are well but not elaborately appointed. This was a working vacation retreat for me and I rely on the Internet and it was reliable throughout ... in addition, the weather was near perfect every day for the week of my stay, which the locals informed me was unusual for late October. Bermuda is not a great destination for dining out, the food in most restaurants tends to be disappointing ... however, the standard of cuisine in the three hotel restaurants open for dinner was excellent, which made up for the mediocre food available at poolside and on the beach. The hotel's private beach was seldom crowded and the water was crystal clear - great for swimming and snorkeling - the only downside of the beach was that a 50 foot dive boat was parked there each morning and remained for the entire day without moving, while its crew lolled around onshore. Not sure what its function was, maybe it was available for hire - but it definitely detracted from the otherwise pristine beach. The customer service attitude of all the staff made this a very pleasant experience.
"Our stay at Fairmont Hamilton Princess was great!"
Our experience was wonderful in spite of the fact our visit was sandwiched between a tropical storm and a hurricane. The hotel staff met our every need, the room was attractive, clean and comfortable. We could not have asked for more. A little expensive but you get what you pay for and we were more than satisfied with our visit there.
Great location, stunning views. One if the few hotels in Bermuda right on the beach and The private beach is perfect -- clean, chairs and umbrellas, staffed with someone to bring you drinks or rent you snorkle equipment, etc. The staff was extremely friendly and helpful. I would definitely come back.
Shannon from NYC
67 rooms, suites and cottages located on the south shore, with ocean views, private beach and three restaurants (two seasons)More
"Excellent stay! Outstanding response to Hurricane!"
Outstanding beach allowed me to get in some snorkeling. The facilities were all very clean with an outstanding staff. Our room was well appointed and spotlessly clean. After Hurricane Fay hit, the staff really stepped up. We were provided a complimentary night stay since the airport was closed. The weather cleared up, so we were able to enjoy another beautiful day at Elbow Beach in Bermuda.
The staff were welcoming and very helpful. We had a very large room with fridge, microwave and toaster oven. We enjoyed the morning breakfasts and evening wine hour. The hotel is close enough to walk into town for shopping, restaurants and bars, although it also has a fantastic restaurant on site. We took a taxi to St. Georges and then grabbed the ferry back. I would definitely recommend this hotel for couples and business travellers.
We had 2 rooms, each with a balcony overlooking the ocean. The room was clean and comfortable, the staff friendly and the room service quick and delicious. You pay for this level of elegant and beauty, but it was worth it.
The stately Manor House and Villas/ with traditional Bermuda details and classic British interiors/ offer a sophisticated …More
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