Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2014
It was a good experience, location is in a quite neighborhood yet very central and walking distance to lot of nice places. The concierge wasn't so helpful, such hotel should have a good one.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 23-Jun-2014
Good location, very helpful and friendly staff, nice spacious room, and reasonable price. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by Chris from Leicestershire,England

Hotel in quiet location

Posted 20-Jun-2014
Pros: Clean,nicely laid out room. Everything we needed was provided
Location: We walked from the hotel each day to various parts of the city. We found plenty to see and do.
We had 5 nights at the hotel and found staff very helpful and there was nothing to complain about. We had a great time.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, Ca

Quiet location

Posted 08-Jun-2014
The hotel was very nice with only a few issues. Guest are only allowed free wifi access in the lobby which is not very guest friendly and very inconvenient. The hotel also did not have an iron and ironing board for you to press your one clothes and the hotel seemed to frequently be out of wash clothes. The hotel is a bit out of the way from most things but is coincidently across the street from the S line. Other than those few issues it was a very pleasant stay . The gym is a spa like oasis that shouldn't be missed.
Comment from Hotel Management
16-Jun-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear traveler, Thank you very much for taking time to write your positive review. We enjoyed reading it very much. An iron and an ironing board is brought to your room upon request from our housekeeping team. We hope to welcome you back in Berlin and with us in the near future. Best wishes from Berlin, Your Wyndham GRAND team.
5 out of 5
Recommended
for Everyone
by Sarah from London

Lovely hotel, very comfortable stay

Posted 19-May-2014
Pros: The hotel is bright and clean and in a great location. It is walking distance from Potsdamer Platz which is one of the Airport Express station stops
Cons: I don't mind paying for wifi, but it would be useful to pay for a block of time e.g. two hours, which is counted down when you log-in and out.
Location: There are small shops, supermarkets, bars and restaurants nearby, good tube links. Historic sites and tourist attractions also not too far away.
Superior room booked as part of an Expedia hotel/flight deal. Lovely, clean and spacious room with queen bed. Nespresso machine was provided with three coffees (including one decaf) replenished daily, which was very nice. Bathroom was also spacious and clean. Staff were very efficient and helpful. The hotel is walking distance to the historic sites and museums etc., but there is also the Anhalter Bahnhof station nearby. It is also convenient for the bars and restaurants on Mehringdamm and Bergmannstraβe. We were not out late so cannot comment on the safety of the area, neither did we use the hotel's bar or restaurant.
Comment from Hotel Management
30-May-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Sarah, Thank you very much for your postive review. We are happy to hear that you enjoyed your stay with us and that we provided you with everything you needed for a comfortable and exciting stay with us. We hope to welcome you again on your next visit in Berlin. Greetings to London, Your Wyndham Grand Berlin team
5 out of 5
Recommended
for Everyone
by A verified traveller

excellent hotel and excellent staff very helpful

Posted 16-May-2014
Pros: how friendly and helpful the staff was and the hotel was excellent
Cons: if anything it might be a bit of a walk to the centre for someone who has difficult walking far
Location: the location was fine and round about was football pitches
we had a great time in this hotel and in berlin did everything we wanted to do was very easy to get round berlin buses was on time and the river cruise was very good overall had a great time
Comment from Hotel Management
30-May-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear traveller, Thank you for your postive review on Expedia. We are happy to hear that you enjoyed your stay with us and that you had a great time exploring the city. We hope to welcome you again on your next visit in Berlin. Kind regards, Your Wyndham Grand Berlin team
5 out of 5
Recommended
for Everyone
by Clara from Montevideo, Uruguay

it was perfect for us

Posted 16-May-2014
Pros: room confort,very good breakfast buffet
Cons: the bikes. internet conection.
Location: location very good , train station 200 meters .
We had a very pleasant stay at this hotel , very accesible to all sites and a train station very near. The only thing we are not satisfied were the bikes , they were very unconfortables , and heavy , not from a very good hotel .
Comment from Hotel Management
30-May-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, Thank you for your postive review on Expedia. We are happy to hear that you enjoyed your stay with us and that you enjoyed exploring Berlin. We hope to welcome you again on your next visit in the city. Kind regards, Your Wyndham Grand Berlin team
5 out of 5
Recommended
for Everyone
by Debs from Cardiff

Comfortable, central, god value

Posted 06-May-2014
This is a very well appointed hotel, very smart lobby with sofas to sit on and read (and for using the free wifi in the lobby, you need to pay to use it in your room). We booked a queen room which although not huge was well furnished with smart furniture and a walk in shower (no bath). The room had air con and a window that opened, and a safe to store our passports etc. If you like to eat breakfast before setting off sight seeing I would order the room option with breakfast. It was a good mix of continental (cheese, bread, meats etc) cereals, fruit, yogurt, pastries and cooked breakfast. They also had a good selection of teas and juices. Check in and check out were hassle free, and the hotel is located near Potsdamer Platz - about 2 mins walk from a s-bahn station, 15 from checkpoint Charlie but off the main road so it was quiet. All in all compared to some of the hotels we priced up this worked out pretty good value.
Comment from Hotel Management
07-May-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Miss Debs, Thank you so much for your detailed and gratifying comments that you were so kind to share with us on Expedia.com! It has been a pleasure to read that you felt comfortable and that you had a great time in our premises. My team and I greatly appreciate your lovely words and hope to welcome you back soon. Warm regards from Berlin, Holger König General Manager
5 out of 5
Recommended
for Everyone
by Katsuhama from Malvern, PA

Base camp for our stay in Germany

Posted 02-May-2014
Pros: Good value for the money. Cleanliness of the room. Friendliness of the staff
Cons: If the guest above your room likes to walk around the room, you may be annoyed. The printers in the business area were not in a working condition.
Location: This hotel is located within a short walking distance from the subway station and the bus stop. Potsdam Plats is one ride away. Grocery shop is nearby
We reserved this hotel for 8 nights in a row so that we do not need to carry heavy luggage from one place to another when visiting different part of Germany. Thanks to the package deal by Expedia the cost was reasonable. This hotel must have been renovated not long ago because if you google-earth, you see a different view of the building at the same address. The ceiling of the room is high enough to make you feel it is roomy. Everything in the room seems to be new and clean.The floor of the room is made of hardwood. Hotel staffs are friendly.
Comment from Hotel Management
05-May-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Katsuhama, I greatly appreciate your kind review on Expedia.com and thank you for sharing it with us! As the building used to be the former Post Palais of Berlin, several architectural highlights can still be found in the building. It would be our pleasure to welcome you back soon. Kind regards, Holger König General Manager
4 out of 5
Recommended
for Everyone
by Jane from UK

Nice stay

Posted 29-Apr-2014
Pros: The room was very modern and comfortable. The location was quiet and peaceful. The bed was very comfortable and the shower was great!
Cons: The hotel could provide bathrobes (and maybe slippers) in the rooms The gym needs air conditioning. I would've liked to have a bath in the bathroom.
The hotel is in a great location; Potsdamer Platz is a leisurely 10 min walk away but there is an S Bahn station just outside the hotel if you don't want to walk. The staff were initially a little slow to respond to an issue we had with the room but we did get a good response in the end.
Comment from Hotel Management
30-May-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Mrs. Jane, Thank you very much for taking the time to review uns on Expedia. We are happy to hear that you enjoyed your stay with us and to find your way through Berlin well. We would love to welcome you again in the future. Kind regards, Your Wyndham Grand Berlin team