Ratings based on 477 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom isreal

Super Hotel

Posted 24-Dec-2014
Sehr schönes und sauberes Hotel ! Verdient absolut 5sterne Staat 4 Danke für alles
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Dec-2014
nice hotel with good restaurant and hotel staff. very short walking distance to the U ban train. only complaint is small king size bed
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wales, UK

Early Christmas Present

Posted 21-Dec-2014
Pros: It had everything we required of a hotel for a city break, clean modern decor, good transport links close by, and friendly helpful staff.
Cons: Personally adding a mainstream UK TV channel, we had quite a good selection but the addition of a BBC or ITV channel would be nice.
Location: Located about 10 minutes walk from the Sony centre it was a ideal base to explore this awesome city from.
It was the first visit to Germany for my girlfriend and what better time of year to go than just before Christmas to experience the Christmas markets in all there festive glory.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Worthing, UK

Swish, modern but lacks attention to detail

Posted 21-Dec-2014
Pros: The rainfall cascade shower was incredible, the restaurant food was expertly executed in the open plan restaurant, the facilities are brand new.
Cons: I was not impressed by the service. The maids need to concentrate on hygiene not neatness, the reception staff needs to learn better English
Location: A short walk from Postdamer Platz and the city highlights, and adjacent to the Tempodrome, this is perfectly located for the full Berlin experience.
This hotel exudes quality. It has recently been refurbished to a very high standard. An expansive, elegant lobby greets you and the staff efficiently checked me in. I had a second floor room and it too was impressive, sleek and modern with all appointments: generous storage, mini bar, large screen SMART TV, a capacious safe, and the best shower I have ever had in a hotel. However, I had booked a queen bed double room for single occupancy and that is not what I experienced. It was two single beds pushed together and two single duvets. Throughout my stay, sleep was broken every time I rolled onto the gap. Although the cleaning was zealously executed (even down to re-arranging my own toiletries into neat alignment), there were stray hairs in the bathroom which remained for two days until I personally scooped them up and flushed them. I asked for refills of the coffee/sugar/cream. The receptionist had the first two on hand but asked for my room number to deliver the latter. This never materialised. When I tried English on the staff, it was met with mixed results. If I could not understand German, I think I would have struggled to communicate. Overall, this is a great hotel in a quiet, yet central, location. I was, however, disappointed when reality did not meet expectation.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami

great experience

Posted 18-Dec-2014
Cons: We would have preferred to have been told that drinks not on the breakfast bar, like hot chocolate, were provided at additional cost.
Location: Lots of tourist destinations nearby on the train like the Brandenberg Gate and Pergamon Museum.
My husband and I enjoyed our six-day vacation stay at the Wyndham Grand. The central location close to the Anhalter Bahnhoff S-bahn station made sightseeing easily accessible without all of the noise of being in the city center. The hotel room was modern, well-planned for storage of suitcases, coats, clothing, without clutter. The staff was always helpful, courteous, lovely. The breakfast was on the pricey side but was delicious!
Comment from Hotel Management
18-Dec-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Lisette, Thank you very much for fantastic your review on expedia. We are thrilled to read that you enjoyed our one week vacation in berlin an that you were so satisfied with your stay at our hotel. Thank you very much for complimenting our team - we are happy to pass you positive feedback on to all colleagues. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin and many greetings to Miami, Your Wyndham Grand Berlin Potsdamer Platz team
5 out of 5
Recommended
for Couples
by A verified traveller

Tolles Hotel in zentraler Lage

Posted 17-Dec-2014
Pros: Das Zimmer
Cons: Nope
Location: Direkt neben dem Tempodrom und in guter Reichweite zur S-bahn.
Wir bliebe nur eine Nacht, haben aber das schöne Zimmer sehr genossen.
Comment from Hotel Management
18-Dec-2014 by WyndhamGrandBerlinPP, Hotel Management
Sehr geehrter Reisender, herzlichen Dank, dass Sie sich Zeit für Ihre Bewertung auf Expedia genommen haben. Über Ihren positiven Kommentar freuen wir uns sehr. Wir würden uns freuen, Sie bald wieder bei uns in Berlin begrüßen zu dürfen. Herzliche Grüße aus der Hauptstadt, Ihr Wyndham Grand Berlin Potsdamer Platz Team
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cambridge. UK

"Where have all the Hooks gone"

Posted 17-Dec-2014
Pros: Everything but the lack of hooks.
Cons: Fit hooks in bathrooms.
Very comfortable and [pleasant room. Good size. Staff attentive and pleasant all spoke good English which was very helpful. Gorgeouse breakfast with vast choice. BUT there are no hooks in the bathroom. Not on the wall where there is plenty of space or on the back of the door. What are you supposed to do with a dressing gown or pyjamas or a wash bag or clothes you are going to change into after a shower? Put them on the toilet or floor? So easy to put right!
Comment from Hotel Management
18-Dec-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Basil, Thank you very much for your fantastic review on expedia. We appreciate the time taken to submit the review of your stay with us, as it is only by listening to our guests that we are able to make the necessary improvements to enhance future stays with us. Thank you very much for complimenting our team - we are happy to pass you positive feedback on to all colleagues. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin and many greetings to Cambridge, Your Wyndham Grand Berlin Potsdamer Platz team
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Good, comfortable and quiet.

Posted 18-Nov-2014
Very good hotel. Nice and dark/quiet, even though our room was near the elevator. Fantastic shower.
Comment from Hotel Management
21-Nov-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear CJ, Thank you very much for your review on expedia. We appreciate that you took the time to share your experiences with us. Thank you for positively evaluating our hotel. We hope to welcome you back with us and in Berlin, soon. Best wishes and greetings from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ruhrgebiet

Modernes Hotel

Posted 18-Nov-2014
Pros: Das Bett!
Cons: Mir hätte eine Mappe mit Infos zu den Funktionen des TV, zu den Einrichtungen des Hotels etc.gefallen. Ich brauche da eher etwas zum Blättern.
Das Einzelzimmer war recht klein, das Badezimmer fast winzig. Es gab nicht genügend Ablagefläche. Um etwas abzulegen, musste ich etwas anderes erst im Kosmetikkoffer verstauen. Die Dusche war modern, hatte zwei Duschköpfe, aber keine Abtrennung zum Rest des sehr winzigen Badezimmers, so dass nach dem Duschen alles andere - Toilette, Fußboden, Waschbecken - ebenfalls nass war. Das Bett war super! Sehr bequem und sehr schön, mit vielen Kissen.
Comment from Hotel Management
18-Dec-2014 by WyndhamGrandBerlinPP, Hotel Management
Sehr geehrte Elisa, herzlichen Dank, dass Sie sich Zeit für Ihre Bewertung auf Expedia genommen haben. Über Ihren positiven Kommentar freuen wir uns sehr. Neben unsere Classic Zimmern mit 24m² haben wir noch verschiedene Zimmerkategorien - bis zu einer Größe von 80m². Bestimmt ist das für Sie richtige Zimmer mit genügend Ablagefläche bei Ihrem nächsten Aufenthalt auch dabei. Wir würden uns freuen, Sie bald wieder bei uns in Berlin begrüßen zu dürfen. Herzliche Grüße ins Ruhrgebiet, Ihr Wyndham Grand Berlin Potsdamer Platz Team
4 out of 5
Recommended
for Everyone
by A verified traveller

Schöne Tage in Berlin

Posted 13-Nov-2014
Pros: Nettes und sehr hilfsbereites Personal
Cons: Das Frühstücksbuffet könnte etwas reichhaltiger sein, aber sonst sehr motiviertes und freundliches Personal!
Location: Das Hotel liegt ziemlich zentral , alle Sehenswürdigkeiten schnell mit s oder u-bahn zu erreichen, nächste s bahnstation ca 150 m gut zu erreichen
3 Tage in der Hauptstadt Nettes und sehr entspanntes Wochenende in Berlin
Comment from Hotel Management
05-Dec-2014 by WyndhamGrandBerlinPP, Hotel Management
Sehr geehrter Gast, herzlichen Dank, dass Sie sich Zeit für Ihre Bewertung auf Expedia genommen haben. Über Ihren positiven Kommentar freuen wir uns sehr. Wir würden uns freuen, Sie bald wieder bei uns in Berlin begrüßen zu dürfen. Herzliche Grüße, Ihr Wyndham Grand Berlin Potsdamer Platz Team