Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Hotel!

Posted 19-Aug-2014
Pros: Everything
Location: It is a walk to Potsdamer Platz.
This hotel really was a 5 start experience. The dining room was fantastic and they had an incredible breakfast included in the price. We also had dinner there and were very impressed. The bathroom had a great shower and a bath tub, too. We would really like to stay here again. The price is very reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Great Location, Great Facilities

Posted 10-Aug-2014
Pros: the modern rooms, the layout
Cons: room service menu and prices
Stayed here last week whilst visiting Berlin for a friends wedding. This hotel is about 10 minute walk from Potsdammer Platz. There are lots of restaurants in this area, and of course the Barnhoff Potsdammer Platz. it is also within walking distance of Berlin Centre, not far at all. The hotel itself is very clean, pleasant and good value for money. The staff are responsive, although a little slow to deliver room service / housekeeping amenities to your room. One morning I asked for an iron and ironing board, however this didn't materialise. I rang guest services and no-one answered. Rang front desk and again no-one answered. I guess it was linked to the time of day - it was during peak check out time. When I eventually got through to someone, the lady didn't understand me and just hung up - frustrating! The Iron eventually arrived at the room, by which time it was too late - I had to go or miss my friends wedding! upon checkout, I was shocked that my room service bill was 10 Euros more than expected. it appears that if you have fries with your sandwich instead of crisps, they charge more, even though this isn't made clear AND on the room service order screen on TV states 7 Euros for club sandwich with chips or fries. Other than this, a very pleasant stay - all staff encountered were very courteous, pleasant and professional. the hotel is modern and comfortable. I would stay again!
Comment from Hotel Management
16-Aug-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear MD, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you had a wonderful stay at our hotel. Just as much, we hope that you enjoyed your friend's wedding. Thank you for positively evaluating our hotel and for giving us valubale feedback on how we can improve even more. We are already excited to welcome you back with us and in Berlin, soon. Best wishes from Berlin to England, Your Wyndham Grand Berlin Potsdamer Platz team
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Melbourne, VIC

Nice comfortable hotel in a quiet location

Posted 07-Aug-2014
Pros: The location was close to Potsdamer Platz, but off the main strip so was quiet. Rooms were very comfortable with a great breakfast buffet.
Cons: Staff seemed a little unfriendly.
Location: Walking distance to Potsdamer Platz and close to the U-Bahn. Also close to some of the tourist sites. Not many options to eat close by.
We stayed here for 3 nights in July. The hotel itself, whilst plain from the outside, is fitted out well with good facilities and modern comfortable rooms. The breakfast buffet offers a wide range that would satisfy most. The rooms were a good size, nice and modern with a great bathroom/shower.
Comment from Hotel Management
09-Aug-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Craig, Thank you very much for your positive review on expedia. We appreciate that you took the time to share your experiences with us and that you liked our hotel and the rooms in particular. We hope to welcome you back with us and in Berlin, soon. Best wishes from Berlin to Melbourne, Your Wyndham Grand Berlin Potsdamer Platz team
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great Hotel, staff saved me!

Posted 31-Jul-2014
Pros: Everything but especially the staff and great breakfast!
Cons: Faultless
Location: Potzdammer Platz, the Reichtag, Brandenberg gate, new National Gallery, Charlottenburg Palace, great Picasso gallery, KADeWe Food Hall sublime!
Very smart hotel a short walk from Potsdammer Platz. Lovely rooms,great staff. Had a wonderful short break with my daughter. The staff were very encouraging when she practiced her German on them. I made a terrific mistake and left my car key in the room, however I only discovered this once I was on my way to the airport. I had unfortunately concealed it under something in the drawer, however despite the staff not finding it on the first sweep, or it not being handed in by either housekeeping or the new occupants, they took my word for it and conducted another (successful!) search without a murmur. They were fast and efficient, got us back on our way and we caught our flight. Eternally grateful as the alternative would have left us at our destination with a car but no keys late ate night and ruined our holiday. Brilliant, thank you
Comment from Hotel Management
04-Aug-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Annie, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us. We are particulary glad that everything with the key worked out so well. Thank you for complimenting us on our employees, rooms and the location. We would love to welcome you back with us and in Berlin, soon. Then, your daughter can practice even more German! Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel, close to Potsdamer Platz.

Posted 30-Jul-2014
Cons: If there will be valet parking. That will be great.
Location: Close to metro station and S Bahn station within 5 min. walking distance. To Potsdamer Platz 7-10 min. To Checkpoint Charley 15-20 min.
Professional and helpful staff. Excellent breakfast. You can rent bikes at the hotel, concierge will be ready to help you organizing city tours and concert attendance.
Comment from Hotel Management
04-Aug-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked our breakfast buffet and our concierge services. We would like to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jun-2014
It was a good experience, location is in a quite neighborhood yet very central and walking distance to lot of nice places. The concierge wasn't so helpful, such hotel should have a good one.
Comment from Hotel Management
04-Aug-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear guest, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked our location. We would like to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel

Posted 23-Jun-2014
Good location, very helpful and friendly staff, nice spacious room, and reasonable price. Would definitely stay here again.
Comment from Hotel Management
04-Aug-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear traveller, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked our rooms interior and helpful and friendly employees. We would like to welcome you back with us and in Berlin, soon. Best wishes from Berlin, Your Wyndham Grand Berlin Potsdamer Platz team
5 out of 5
Recommended
for Everyone
by Chris from Leicestershire,England

Hotel in quiet location

Posted 20-Jun-2014
Pros: Clean,nicely laid out room. Everything we needed was provided
Location: We walked from the hotel each day to various parts of the city. We found plenty to see and do.
We had 5 nights at the hotel and found staff very helpful and there was nothing to complain about. We had a great time.
Comment from Hotel Management
04-Aug-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Chris, Thank you very much for your positive review on Expedia. We appreciate that you took the time to share your experiences with us and that you liked everything during your stay. We would love to see you back with us and in Berlin, soon. Best wishes from Berlin to Leicestershire, Your Wyndham Grand Berlin Potsdamer Platz team
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, Ca

Quiet location

Posted 08-Jun-2014
The hotel was very nice with only a few issues. Guest are only allowed free wifi access in the lobby which is not very guest friendly and very inconvenient. The hotel also did not have an iron and ironing board for you to press your one clothes and the hotel seemed to frequently be out of wash clothes. The hotel is a bit out of the way from most things but is coincidently across the street from the S line. Other than those few issues it was a very pleasant stay . The gym is a spa like oasis that shouldn't be missed.
Comment from Hotel Management
16-Jun-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear traveler, Thank you very much for taking time to write your positive review. We enjoyed reading it very much. An iron and an ironing board is brought to your room upon request from our housekeeping team. We hope to welcome you back in Berlin and with us in the near future. Best wishes from Berlin, Your Wyndham GRAND team.
5 out of 5
Recommended
for Everyone
by Sarah from London

Lovely hotel, very comfortable stay

Posted 19-May-2014
Pros: The hotel is bright and clean and in a great location. It is walking distance from Potsdamer Platz which is one of the Airport Express station stops
Cons: I don't mind paying for wifi, but it would be useful to pay for a block of time e.g. two hours, which is counted down when you log-in and out.
Location: There are small shops, supermarkets, bars and restaurants nearby, good tube links. Historic sites and tourist attractions also not too far away.
Superior room booked as part of an Expedia hotel/flight deal. Lovely, clean and spacious room with queen bed. Nespresso machine was provided with three coffees (including one decaf) replenished daily, which was very nice. Bathroom was also spacious and clean. Staff were very efficient and helpful. The hotel is walking distance to the historic sites and museums etc., but there is also the Anhalter Bahnhof station nearby. It is also convenient for the bars and restaurants on Mehringdamm and Bergmannstraβe. We were not out late so cannot comment on the safety of the area, neither did we use the hotel's bar or restaurant.
Comment from Hotel Management
30-May-2014 by WyndhamGrandBerlinPP, Hotel Management
Dear Sarah, Thank you very much for your postive review. We are happy to hear that you enjoyed your stay with us and that we provided you with everything you needed for a comfortable and exciting stay with us. We hope to welcome you again on your next visit in Berlin. Greetings to London, Your Wyndham Grand Berlin team