Executive Double Room (with Sofa Bed) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews of Select Hotel Berlin Gendarmenmarkt

Select Hotel Berlin Gendarmenmarkt
Charlottenstrasse 66, Berlin, BE

Reviews

8.0

Very good

Rating 10 - Excellent. 328 out of 1004 reviews" "
Rating 8 - Good. 439 out of 1004 reviews" "
Rating 6 - Okay. 141 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 32 out of 1004 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Valeria Alessandra

Liked: Staff & service, amenities, property conditions & facilities
Check in was easy, very good location, just what I needed for a one night stay
Stayed 1 night in Mar 2024
Response from Select Hotel Gendarmenmarkt Berlin on 3 Apr 2024
Dear Valeria,Thank you for your review of our hotel! We are delighted that you rated your stay with us at 80%.We are pleased that you found the check-in easy and that you rated the location of the hotel as good.With kind regards,The team of the Select Hotel Gendarmenmarkt Berlin

10/10 Excellent

Lisanka

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place
Stayed 4 nights in Mar 2024
Response from Select Hotel Gendarmenmarkt Berlin on 2 Apr 2024
Dear guest,Thank you very much for your stay and your review.We look forward to your next visit and send our best regards from Berlin.Your team from Select Hotel Gendarmenmarkt Berlin

10/10 Excellent

Neslihan

Response from Select Hotel Gendarmenmarkt Berlin on 25 Mar 2024
Hallo,vielen Dank für Ihre 100% Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,Ihr Team Select Hotel Berlin Gendarmenmarkt

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Select Hotel Gendarmenmarkt Berlin on 19 Mar 2024
Hallo,vielen Dank für Ihre 100% Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,Ihr Team Select Hotel Berlin Gendarmenmarkt

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Select Hotel Gendarmenmarkt Berlin on 19 Mar 2024
Dear guest,Thank you very much for your review! We regret that you were not completely satisfied.In order to make your stay even better next time, we would be delighted if you could let us know your suggestions for improvement.Your feedback is very important to us!With kind regards,The team from Select Hotel Gendarmenmarkt Berlin

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends & I visited during our study abroad experience in Berlin! There were three girls & we never felt unsafe! We walked everywhere and had plenty of room for all of us!
Stayed 2 nights in Mar 2024
Response from Select Hotel Gendarmenmarkt Berlin on 18 Mar 2024
Dear guests!Thank you so much for your fantastic review! We are delighted that you felt so comfortable and safe in our hotel.Berlin is a great city to explore, and the fact that you were even able to do so on foot speaks volumes for the central location of our hotel. Of course, it's also great that your room had enough space for all three of you!We wish you all the best for your studies abroad in Berlin and hope that you will have many more great experiences. If you ever need a cosy and safe place to spend the night, you know where to find us!With kind regardsTeam of the Select Hotel Gendarmenmarkt Berlin

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service
Great central location and practical rooms. The hotel lacks completely in character, it is however clean and staff helpful. The location is close to U-Bahn and practical shops and attractions makes it a good choice for those staying a couple of nights in the heart of the city.
Stayed 4 nights in Mar 2024
Response from Select Hotel Gendarmenmarkt Berlin on 15 Mar 2024
Dear guest,Thank you very much for your review and your open feedback.We are very pleased that you appreciate the central location and the practical facilities of our rooms.We are glad that you enjoyed the proximity to the subway, stores and sights and that our hotel proved to be a good choice for your short stay in the heart of the city.Should you visit us again in the future, we would be delighted to provide you with an even better experience.Yours sincerelyTeam of the Select Hotel Gendarmenmarkt Berlin

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the perfect location! The staff was very kind and helpful!
Stayed 3 nights in Mar 2024
Response from Select Hotel Gendarmenmarkt Berlin on 11 Mar 2024
Dear Guest,Thank you very much for your review!We are very pleased that you enjoyed the location of our hotel and the friendliness and helpfulness of our staff.We are proud that our hotel is in a perfect location that allows our guests to explore the city on foot.Our staff is very important to us and we are pleased that you appreciated the friendliness and helpfulness of our staff.We hope you will visit us again soon!With kind regardsTeam of the Select Hotel Gendarmenmarkt Berlin

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean quiet room, convenient location, close to a selection of cafes, restaurants, bars
Stayed 2 nights in Feb 2024
Response from Select Hotel Gendarmenmarkt Berlin on 4 Mar 2024
Dear guest,Thank you very much for your great review! We are very pleased that you found your stay with us so positive.It's great to hear that you found our room clean, quiet and comfortable, appreciated the hotel's location close to cafés, restaurants and bars and found the surrounding area pleasant and attractive.Your praise is an incentive for us to continue to do our best to ensure our guests have a pleasant stay.We look forward to welcoming you again soon!Your teamSelect Hotel Gendarmenmarkt Berlin

2/10 Terrible

Mohammed Yaseen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Select Hotel Gendarmenmarkt Berlin on 27 Feb 2024
Sehr geehrter Gast,vielen Dank für Ihre Bewertung. Wir bedauern, dass Sie nicht zufrieden waren. Um Ihre Erfahrung besser verstehen und uns verbessern zu können, würden wir uns freuen, wenn Sie uns mehr Details zu Ihrer Bewertung mitteilen könnten.Was genau hat Ihnen nicht gefallen? Was könnten wir Ihrer Meinung nach verbessern?Sie können uns gerne per E-Mail an gendarmenmarkt@select-hotels.com kontaktieren.Mit freundlichen Grüßen aus BerlinDas Team vom Select Hotel GendarmenmarktDear guest,Thank you for your review. We regret that you were not satisfied. In order to better understand your experience and improve, we would appreciate it if you could provide us with more details about your review.What exactly did you not like? What do you think we could improve?You are welcome to contact us by email at gendarmenmarkt@select-hotels.com.With kind regards from BerlinThe team from Select Hotel Gendarmenmarkt

10/10 Excellent

Poppy Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and modern. Beds were comfortable and the shower was very powerful! It is also located centrally with a mall and station no more than a 5 minute walk away. No complaints. Lovely place for a weekend stay for 3 girls.
Stayed 2 nights in Feb 2024
Response from Select Hotel Gendarmenmarkt Berlin on 26 Feb 2024
Dear Poppy Louise,Thank you for your positive review of our hotel! We are very pleased that you enjoyed your stay with us and that you were satisfied with the cleanliness, the modernity of the hotel, the comfortable beds, the powerful shower and the central location.The fact that both a mall and a railway station are in the immediate vicinity and therefore within easy walking distance is of course an added bonus. We are particularly pleased that you found your weekend stay with three friends to be an all-round success.Should you ever visit us again, we would be delighted to welcome you back as our guests.Yours sincerelyTeam of the Select Hotel Gendarmenmarkt

10/10 Excellent

Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Select Hotel Berlin Gendarmenmarkt on 8 Feb 2024
Hallo,vielen Dank für Ihre 100% Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,Ihr Team Select Hotel Berlin Gendarmenmarkt

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed, good size room for a solo traveler. Clean room, well prepared. Convenient location, many restaurants and stores within walking distance.
Response from Select Hotel Gendarmenmarkt Berlin on 1 Feb 2024
Dear guest,Thank you for your positive review of our hotel. We are very pleased that you were satisfied with your stay with us.We are particularly pleased that you praised the comfort of our bed and the size of our room for a solo stay. We attach great importance to the furnishings in our rooms and want our guests to feel at home with us.We are also pleased that you rated the cleanliness and good preparation of our room positively. We always endeavour to offer our guests a clean and well-kept ambience.We are also pleased to hear that you found the location of our hotel convenient. Many restaurants and shops are within walking distance. This is certainly a great advantage for anyone wishing to explore the city.Thank you again for your positive review! We look forward to welcoming you again soon.Yours sincerelyTeam of the Select Hotel Gendarmenmarkt Berlin

8/10 Good

jing ping

Stayed 1 night in Dec 2023
Response from Select Hotel Gendarmenmarkt Berlin on 18 Jan 2024
Dear jing ping,thank you for your stay and positive review.Best regardsYour Team of the Select Hotel Gendarmenmarkt Berlin

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Select Hotel Gendarmenmarkt Berlin on 1 Feb 2024
Sehr geehrte Monika,vielen Dank für Ihren Aufenthalt und Ihre tolle Bewertung.Wir freuen uns sehr über die hohe Punktzahl.Beste Grüße und bis zum nächsten mal.Ihr Team vom Select Hotel Gendarmenmarkt Berlin

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Ihr Team vom Select Hotel Gendarmenmarkt Berlin on 8 Jan 2024
Sehr geehrter Gast,vielen Dank für Ihren Aufenthalt und Ihre anschließende, positive, Bewertung.Beste Grüße aus BerlinIhr Team vomSelect Hotel Gendarmenmarkt

8/10 Good

Thomas

Travelled with family
Very convenient for Checkpoint Charlie, Freidrichsrrasse, Unten der Linden, Gendarm Christmas market. Lots of cafes, restaurants and Rausch Chhocolate store and cafe. Good choice for breakfast.
Stayed 2 nights in Dec 2023
Response from Team of the Select Hotel Gendarmenmarkt Berlin on 8 Jan 2024
Dear guest,Thank you very much for your stay and your positive review.Best regards from BerlinYour team from theSelect Hotel Gendarmenmarkt

10/10 Excellent

Efstratios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful clean rooms
Stayed 2 nights in Nov 2023
Response from Select Hotel Berlin Gendarmenmarkt on 1 Dec 2023
Dear guest,Thanks a lot for your very good rating.It is nice to hear that you found the location of our hotel great and the room beautiful and clean.We hope we will have the pleasure to welcome you back in the future.With kind regardsYour Select Hotel Berlin Gendarmenmarkt team

6/10 Okay

Pavandip, Wolverhampton

Travelled with family
Liked: Cleanliness, staff & service
Hotel is in a great central location, walkable and loads of nearby restaurants and metro stations. The bed was extremely comfortable, hotel was quiet, staff were nice. However, the shower cubicle and sink were next to the bed which we didn’t like as there’s no privacy.
Stayed 3 nights in Nov 2023
Response from Select Hotel Berlin Gendarmenmarkt on 30 Nov 2023
Dear guest,Thank you for choosing to stay with us and leaving a review. Please ask for a closed bathroom next time as we also have such rooms. Hopefully you will visit us again soon.With kind regardsYour Select Hotel Berlin Gendarmenmarkt team

8/10 Good

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Christmas Markets
Stayed 4 nights in Nov 2023
Response from Select Hotel Berlin Gendarmenmarkt on 29 Nov 2023
Dear guest,Thank you for choosing to stay with us and leaving such a good review.It would be our pleasure to welcome you back one day.With kind regardsYour Select Hotel Berlin Gendarmenmarkt team

10/10 Excellent

Irene, TORRANCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and clean
Stayed 2 nights in Aug 2023
Response from Team from the Select Hotel Gendarmenmarkt Berlin on 8 Jan 2024
Dear guest,Thank you very much for your stay and your positive review.Best regards from BerlinYour team from theSelect Hotel Gendarmenmarkt

10/10 Excellent

DODDI

Stayed 5 nights in Nov 2023
Response from Team vom Select Hotel Gendarmenmarkt Berlin on 8 Jan 2024
Sehr geehrter Gast,vielen Dank für Ihren Aufenthalt und Ihre anschließende, positive, Bewertung.Beste Grüße aus BerlinIhr Team vomSelect Hotel Gendarmenmarkt

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Comfortable stay in a great location. Large bedroom, clean bathroom, and friendly staff. Would definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Your team of Select Hotel Berlin Gendarmenmarkt on 22 Nov 2023
Dear guest,Thank you very much for your great feedback on your stay.We are delighted that you enjoyed your time with us. This inspires the whole team to continue to improve our service to our guests and motivates us all. We are already looking forward to your next stay!

6/10 Okay

Roger

Stayed 5 nights in Nov 2023
Response from Ihr Team vom Select Hotel Berlin Gendarmenmarkt on 23 Nov 2023
Sehr geehrter Gast,vielen Dank für Ihr Feedback. Wir bedauern, dass wir Ihre Erwartungen nicht voll erfüllt haben. Für die entstandenen Unannehmlichkeiten entschuldigen wir uns aufrichtig und wir hoffen sehr, dass wir Sie wieder als Gast bei uns begrüßen dürfen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, very good location.
Small hotel. Clean, moden. Competitively priced Great location for easy walking to many sights. Very close to shopping mall and plenty of local eating options
Stayed 1 night in Nov 2023

2/10 Terrible

Charley

Disliked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Nov 2023

10/10 Excellent

Simone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Clean, and nice. The bed was very comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Szilvi

Stayed 3 nights in Nov 2023

8/10 Good

Heron dos Santos

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a no frills hotel. Clean bed, clean bathroom, good shower and good breakfast hotel. The location is excellent, near to some of the main sites, shops and restaurants. We were in Berlin for 4 days, and we walked everywhere. We would staybthere again.
Stayed 3 nights in Oct 2023
Response from Your team of Select Hotel Berlin Gendarmenmarkt on 27 Oct 2023
Dear guest,Thank you very much for your good review. We are pleased that you enjoyed your stay with us and that you were satisfied with our service.We look forward to your next stay!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
all ok
Stayed 1 night in Oct 2023

8/10 Good

Benedict, Falmouth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great, just a bit dull
Stayed 1 night in Oct 2023

6/10 Okay

Joseph Anthony Caballero

Liked: Cleanliness
Aside from the staff overcharging me for City tax and trying to make me pay for breakfast again which I’ve already paid, everything was ok. Train and buses are easily accessible. Shoutout to the black woman who worked during breakfast. She was very friendly and cheerful!
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jose Ogeda

Stayed 4 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than the check in time, however we’re given a room straight away. Great service with helpful staff. We would recommend and stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nataliia

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Christine, Bay City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, very walkable to all of the historical sites - plus several bars and restaurants available. The room and hotel were spotless! Would definitely stay here again.
Stayed 2 nights in Aug 2023

6/10 Okay

J

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is nice and clean, AC is comfortable. Daytime staffs are nice and helpful. Biking distance to all major attractions
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Bad AC and bedsheets are awful
AC doesnt work and the pillows and bedsheets are awful
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
not safe and rude
they kept walking in my room withiut knocking happened 3 times i didnt feel safe here at all. Front desk are rude and unpleasant to speak with. general feeling of not safe and rude.
Stayed 1 night in Aug 2023

8/10 Good

Fredy

Stayed 5 nights in Aug 2023

10/10 Excellent

Steven David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel for my trip to Berlin. Located only a short walk from Checkpoint Charlie with Underground station only a few minutes walk away. Staff were extremely helpful during my stay and also before with email communication giving me train suggestions to get there
Stayed 3 nights in Aug 2023

8/10 Good

Soamva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place within walking distance of the train station, mall of Berlin and museums
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose, Kennesaw

Stayed 1 night in Jul 2023

2/10 Terrible

Gustavo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as we arrived and got into the room the AC was not working, we went to recepetion and they said they couldn't do anything for that day so we had to sleep with windows open and it was really hot. Next day same thing, AC not working and they did not clean the room for 3 days! We complained and they blamed the Ukranian people who were suppossed to clean (we found that very racist). We ask for a refund and the front desk person said they'll reimburse one night for our trouble, but we have to do it via Expedia and at the end Expedia said the Hotel declined and I was not reimbused for anything. Save yourselft problems and just book another Hotel

10/10 Excellent

Gerald

Stayed 2 nights in Jun 2023

10/10 Excellent

Jose, Kennesaw

Stayed 3 nights in Jun 2023

2/10 Terrible

George

Stayed 1 night in Jul 2023

6/10 Okay

Hanza

Liked: Cleanliness
I would not this hotle again
Stayed 2 nights in Jun 2023