Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN, USA

Tremendous hotel & great, friendly, helpful staff

Posted 26-Aug-2014
Pros: Just about everything.
Cons: Better pillows.
Location: See the general review above.
Spent 8 nights there in mid-August, 2014. Very reasonably priced. Very friendly and helpful staff. Outstanding buffet breakfast open for most of the morning. Easy access to public transportation to take you anywhere in Berlin. Very nice rooms. Located close to the Mitte of East Berlin, where there are endless attractions and which is still undergoing tremendous upgrades. Our time was so enjoyable, I plan on staying there again when I'm back in Berlin next year. Wouldn't think of staying anywhere else.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 10-Jun-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 30-May-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Iain from Glasgow

Inner City Hotel not far from Alexanderplatz.

Posted 13-May-2014
Pros: The staff were excellent, the accommodation was good and the food was plentiful. German portions are generally much larger than I am used to.
Cons: There was a bit of noise from the street, which meant I had to close the window as well as the external blind.
Location: Alexanderplatz is an excellent travel hub & you are there in 10 minutes. From there, Berlin is at your mercy. Just check finishing times.
The hotel is easy to reach. Take a taxi or the TXL bus from Tegel airport to Alexanderplatz and then the 200 bus or M4 tram for 4 or 5 stops. The building is modern, clean and welcoming. The staff are very friendly and helpful, even when your German is poor. I found the whole experience very pleasant, especially because the staff gave directions, hints and pointers. They took time with customers, even when busy. They were also efficient and cheerful. I bought a 3 day 'Welcome Travel Card' which gave free public transport and Museum Access. I got it from the Tourist Information Desk at the airport and I recommend this option - I travelled on every variety of vehicle and went all over the city. The museums are also very good, but check whether it is best to book in advance for some and where you might have to pay extra for a special exhibition. I spent E38.50 and must have made journeys worth far more. On return to the Hotel it was pleasant to be welcomed back by the friendly receptionists and bar staff.
5 out of 5
Recommended
for Everyone
by Debby from Boston, MA

Terrific Hotel

Posted 17-Apr-2014
Pros: The room was much larger than anticipated with plenty of storage space. Since we stayed for nine nights, this was helpful.
Cons: The ability to heat water and to make tea and coffee in the room would have been much appreciated. Others have also noted this as a weakness.
Location: From Alexanderplatz, you can get anywhere but the system is complex. Get help. For extended stays, buy a seven day ticket.
We found the room to be very comfortable although we were on the street side. With the windows open, it can be noisy at night. Two minor complaints: the pillows are awful and they supply only liquid soap. You need to supply all your own toiletries. There is a lovely park across the street which provides a welcome respite from the city. Some have complained about location, however we simply walked to Alexanderplatz - a 15 minute walk, depending on the lights. My Mother is 93 and had no difficulty with the walk. The breakfast buffet is excellent. I am on a gluten free diet and was able to find plenty to eat. Hotel staff was extremely helpful.
5 out of 5
Recommended
for Getaway With Friends
by ann bartn from Scotland

Great location

Posted 15-Mar-2014 on Hotels.com
Friendly and helpful staff, breakfast plenty of choice, rooms very clean.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Erik from London

Very pleasent hotel

Posted 21-Jan-2014 on Hotels.com
Very nice and central located, the park opposite makes it even more relaxing. Staff was very friendly and helpful, rooms very clean. Would stay here again.
4 out of 5
Recommended
for Everyone
by Anne from Coventry

Great hotel . Convenient location.

Posted 27-Dec-2013
Pros: Great location. Good breakfast, room clean ,nice bathroom.
Cons: Perhaps tea and coffee facilities in the room and more English language programmes or at least English subtitles. Other than that a fab hotel
Location: Volkspark just over the road. Café Raum close by ..delicious lunch and scrummy cakes. Some small shops and cafes close by as well. Very nice area.
Great stay in Berlin. Lots to see and do. Unfortunately our flight was changed so we missed the Christmas markets but we still enjoyed our stay and managed to do some shopping. Staff at the hotel were very helpful and overall everyone who we spoke to in Berlin was friendly and helpful.
5 out of 5
Recommended
for Families
by EB from Newcastle, England

Exceeded expectations

Posted 22-Dec-2013 on Hotels.com
This is an excellent hotel, in a good location. The breakfast was wonderful, the rooms spacious and comfortable. I would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 21-Dec-2013