GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe Room Single/Double - excluding breakfast
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Garden Deluxe Room Single/Double - excl. breakfast
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Junior Suite Single/Double
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
New Balance Program at The Westin
Guests can enjoy complimentary use of New Balance athletic apparel and running shoes during their stay. In-room, equipment-free fitness programs are also provided free of charge.
Offer valid at participating Westin Hotels and Resorts. Guests must call the Service Express desk to request shoes and clothing in their size; items are delivered to guestroom. Shoes come with socks and disposable insoles. Details at check-in.
Accessibility Options
Property Amenities
Rooms
The 400 guestrooms at the Westin Grand mix contemporary function with historic decor and feature Westin's Heavenly Beds. Rooms come with high-speed Internet access (surcharge) and LCD televisions with satellite channels.
Rooms overlook boulevard Unter den Linden, the Brandenburg Gate, Friedrichstrasse, or the hotel garden. Some have balconies.
Room Amenities
Dining
Relish Restaurant & Bar - The international menu combines classic cuisine with modern touches and is open for lunch and dinner.
Lobby Bar & Lounge - The dark-wood Lobby Bar serves coffee, drinks, and snacks. The relaxed atmosphere attracts businesspeople, families, and tourists, as well as locals.
Restaurant Coelln - The restaurant serves a breakfast buffet each morning. A wide selection of international dishes is available.
24-hour room service is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Westin Grand, Berlin
of guests recommend
out of 129 reviews
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Showing 1 - 10 results (of 129) · See more The Westin Grand, Berlin reviews
“Anonymous”
Hotel itself was fantastic; in a safe and central neighbourhood and absolutely gorgeous. People were friendly and concierge are absolute experts on shops and destinations in the area. Only problems I encountered were that one morning housekeeping came around at about 8:30 in the morning, opened our door, turned on our light and then realised that we'd been asleep. 5 minutes later the person who restocks the minibar did the same thing. We thought it was a bit early to be conducting housekeeping and didn't appreciate being woken up. Second thing that was a bit of an issue was that once I got home and checked my bank statement I realised that they'd conducted three transactions without my permission or knowledge; one charging me 200 Euros, one refunding it and another charge. I am waiting for a reply from the hotel as to why these took place, as well as waiting for the refund for the last one. Overall great hotel, very comfortable and excellent location to everything.
“Great location, very comfortable”
Lovely hotel, great central location and helpful staff. Breakfast is good although pricey. Very comfortable beds but the pillows are too soft
“Great location, excellent Hotel”
Great hotel, situated perfectly to explore Berlin. 20 euro taxi ride from Tegal airport. Would recommend to anyone wanting a central hotel, staff and service excellent throughout our stay
“Great City Break!”
An excellent hotel! Staff extremely attentive! Would recommend the restaurant - food was superb, beautifully presented and very tasty. Would certainly use this hotel again.
“Undecided”
For a five star hotel I expect more than I received. For instance the first room's heating wasn't working, so had to change rooms, the heating in that room wasn't working so had an oil filled radiator brought. The beds had two pillows on them and had to request more for the luxury of five star. The drapes didn't completely fit the window, nor were they blackouts so it was hard to sleep in the morning. The health club is lovely water abit cold, but nice to relax in. The bath freebees were very nice. The reception area is very grand with an enormous staircase. The rooms overlooking the garden are the quietest, the ones on the main road can be noisy if the window is open, and some do not have a bath as well as a shower. The twin beds are what they say, as compared to other hotel chain that have more of two double beds in the room. I gave feedback t the manager on leaving. I had stayed there three years previously and it appeared better then. I would have to think seriously about which hotel to book when I revisit Berlin, which is a lovely city to visit with lots of places to see. The hotel is in a good location for sight seeing, in a safe part of town and transport station underground etc is about 10 mins walk away.
“Going Back!”
The only thing I could say that needs improvement is the pool, needs to be heated.
“Very nice Hotel”
Great hotel and amazing price for a room!
“This is a 3 star hotel, location great.”
Not very impressed about the hotel since the coffee maker was not found in the room. But the hotel is clean, pillows were awful and the heavenly bed is not really that since it's just a regular bed. In terms of location, it's great and very safe. I will choose this hotel again but I will bring my own coffee maker to feel comfortable.
“really enjoyed my stay”
comfortable room, great location, fantastic lobby - I could not wish for a better hotel for my stay in Berlin
“Good service, great location”
A wonderful location in Berlin, with all facilities provided, including a great pool. Service was good and concierges excellent. Puzzled why no turn-down service. Apart from that, thumbs up and we will stay there any time we visit Berlin.
Showing 1 - 10 results (of 129) · See more The Westin Grand, Berlin reviews
Friedrichstr. 158-164 Berlin, 10117 Germany
Nearby Points of Interest
Location Highlights
The closest major airports to The Westin Grand, Berlin are:
Berlin (TXL-Tegel) - 7.4 km / 4.6 mi
Berlin (SXF-Schonefeld) - 16.4 km / 10.2 mi
The preferred airport for The Westin Grand, Berlin is Berlin (TXL-Tegel).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Mitte, Berlin, Germany: Formerly the centre of East Berlin, Mitte is split down the middle by Unter den Linden and contains nearly all of Berlin's key churches, museums, theatres and memorials. The Fernsehturm (TV tower) by Alexanderplatz offers the best view over Berlin. Museums include the Pergamon, National Gallery, Bode and the Old Museum. The Red City Hall and the Dom (cathedral) are close to the museums.
Friedrichstr. 158-164 Berlin, 10117 Germany
