Lobby sitting area

Reviews of The Mandala Suites Berlin

The Mandala Suites Berlin
Friedrichstr.185-190, Berlin, BE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 627 out of 887 reviews" "
Rating 8 - Good. 204 out of 887 reviews" "
Rating 6 - Okay. 35 out of 887 reviews" "
Rating 4 - Poor. 16 out of 887 reviews" "
Rating 2 - Terrible. 5 out of 887 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from THE MANDALA SUITES on 18 Jan 2024
Dear Guest,Thank you very much for your review and the generous rating of 4 out of 5 points. We are delighted to hear that you enjoyed your stay at The Mandala Suites.Your feedback is important to us, and we appreciate you taking the time to share your experiences. We are always committed to providing our guests with excellent service, and it is encouraging to learn that we met your expectations.If there are specific areas where we can improve, please do not hesitate to let us know. Your feedback helps us continually optimize our services to ensure that every stay at The Mandala Suites is a memorable experience.We hope to welcome you back soon, and we remain at your disposal for any further inquiries.Best regards,The Mandala Suites

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good central location with amenities nearby
Stayed 3 nights in Dec 2023
Response from THE MANDALA SUITES on 21 Dec 2023
Dear Guest,We sincerely appreciate your valuable feedback and the outstanding 5 out of 5 rating. It brings us immense joy to learn that you enjoyed our central location and the convenient amenities in the surrounding area.Your positive remarks serve as strong motivation for us to maintain the highest standard of service. We eagerly anticipate the opportunity to host you again in the future.Warm regards,The Mandala Suites

10/10 Excellent

Jennifer

Liked: Cleanliness, room comfort
Spacious room
Spacious and quiet room Small kitchenette
Stayed 1 night in Dec 2023
Response from THE MANDALA SUITES on 21 Dec 2023
Dear Guest,We sincerely appreciate your stellar rating of 10 out of 10. It brings us immense joy to know that your stay was enjoyable, and you found our room spacious and tranquil. The small kitchenette is crafted to enhance your convenience, and we're thrilled it added to your overall experience.Your positive feedback serves as a great motivator for us to uphold our commitment to excellence. If there are specific aspects you particularly liked or any suggestions you'd like to share, we are eager to hear them.We look forward to the pleasure of hosting you again and ensuring another exceptional stay in the future.Warm regards,The Mandala Suites

10/10 Excellent

LAURENCE

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from THE MANDALA SUITES on 21 Dec 2023
Dear Guest,Thank you very much for your outstanding review, scoring a perfect 10! It brings us great joy to hear that your stay at The Mandala Suites left such a positive impression. Your praise not only serves as a reward but also motivates us to continually enhance our services.If you have any further inquiries or special requests in the future, please do not hesitate to reach out. We would be delighted to welcome you back soon and wish you all the best until then.Warm regards,The Mandala Suites

10/10 Excellent

CARLOS, JASPER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in center of city. Within blocks of Check point Charlie and Xmas market. Excellent Bavarian restaurant on the premises
Stayed 2 nights in Dec 2023
Response from THE MANDALA SUITES on 21 Dec 2023
Dear Esteemed Guest,We express our heartfelt gratitude for your exceptional review, awarding us a perfect 5 of 5! It brings us immense joy to learn that your experience at The Mandala Suites has been exceptionally positive. Your commendation not only serves as a gratifying reward but also inspires us to persistently elevate the quality of our services.Should you have any additional inquiries or special requests in the future, please feel free to reach out. We would be honored to welcome you back in the near future and extend our best wishes to you until then.Warm regards,The Mandala Suites

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, room comfort
Comfortable and central
Comfortable spacious hotel in a central quiet location. Well connected, good supermarkets (AlNatura) within a short walk, good wifi. Note the kitchenette is well-equipped but is microwave-only. Reception is open until 20-00 weekdays.
Stayed 3 nights in Nov 2023
Response from THE MANDALA SUITES on 5 Dec 2023
Dear Guest,Thank you very much for your positive review! We are thrilled to hear that you were entirely satisfied with your stay with us.It's fantastic to know that you enjoyed the comfortable and spacious atmosphere of our hotel. Our central yet quiet location is indeed a special feature that allows our guests to experience the amenities of the city center without compromising on a relaxed environment.Once again, thank you for your excellent review and for taking the time to share your experiences. We hope to welcome you back soon and remain at your disposal for any further requests or suggestions.Best regards,THE MANDALA SUITES

6/10 Okay

Ronald

Stayed 2 nights in Oct 2023
Response from THE MANDALA SUITES on 14 Nov 2023
Dear Guest,Thank you for your review, although we sincerely regret to see that your stay did not meet your expectations. Your feedback is highly valuable to us, and we would like to learn more about what did not meet your satisfaction. Could you please provide additional details so that we can make targeted improvements? Your satisfaction is our priority, and we want to ensure that your next visit is an all-around positive experience. via email at suites@themandala.de to share further information.Best regards,The Mandala Suites Team

10/10 Excellent

Ben

Stayed 5 nights in Oct 2023
Response from THE MANDALA SUITES on 12 Oct 2023
Dear Guest,Thank you very much for your outstanding rating of 10 out of 10 points! We greatly appreciate your positive feedback and are thrilled to hear that your stay with us was so satisfying.Providing top-notch service to our guests is our highest priority, and it's gratifying to know that we met those expectations. Your recognition is a significant source of motivation for our team.We look forward to welcoming you back and remain at your service for any further inquiries or requests.Once again, thank you for your positive feedback, and we hope to see you again soon!Best regards,THE MANDALA SUITES

10/10 Excellent

Ryan

Stayed 2 nights in Sep 2023
Response from THE MANDALA SUITES on 5 Oct 2023
Dear Guest,Thank you very much for your excellent review, rating us 10 out of 10! We are thrilled to hear that you enjoyed your stay at The Mandala Suites. Our team works diligently to provide our guests with a memorable experience, and it's gratifying to know that we met your expectations.We hope to welcome you back soon, and please don't hesitate to reach out if you have any further concerns or requests.Best regards,The Team at The Mandala Suites

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Home away from home feeling. Very spacious suites with all the necessities.
Stayed 4 nights in Sep 2023
Response from THE MANDALA SUITES on 5 Oct 2023
Dear Guest,We appreciate your fantastic review, awarding us a full score! We are delighted to hear that you experienced a "home away from home" feeling during your stay at The Mandala Suites. Our spacious suites are designed to provide all the necessary amenities for your comfort and convenience.Thank you for your kind words, and we look forward to welcoming you back in the future. If you have any additional feedback or requests, please don't hesitate to let us know.Warm regards,The Team at The Mandala Suites

8/10 Good

Blake

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
A Solid Night's Rest
Stayed 4 nights in Sep 2023
Response from THE MANDALA SUITES on 5 Oct 2023
Dear Guest,We are thrilled to hear that you had a fantastic night's rest during your stay at The Mandala Suites! Your well-being and comfort are our top priorities, and it's wonderful to know that we were able to provide you with such a positive experience.Your feedback is incredibly motivating for our team, and we are committed to consistently delivering exceptional service. If there are any additional comments or suggestions you'd like to share, please feel free to do so.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,The Team at The Mandala Suites

10/10 Excellent

Angell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from THE MANDALA SUITES on 30 Oct 2023
Dear Guest,We would like to extend our heartfelt gratitude for your excellent rating of 5 out of 5 points! We are absolutely delighted to hear that your stay with us left such a positive impression.Your review is a validation of our efforts to provide top-notch service and a premium experience to our guests. Your feedback is a valuable source of motivation for our team.We hope to welcome you back to THE MANDALA SUITES soon, and we are confident that we can make your next stay just as enjoyable.Once again, thank you for your outstanding review and for choosing THE MANDALA SUITES as your accommodation. We look forward to meeting you again!Warm regards,The Team at THE MANDALA SUITES

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet! Our rooms were on the courtyard. We heard almost no noise from outside, and NO noise from other residents. Very convenient to tourist sites and dining and transport. 10 out of 10 for cleanliness. There is not 24 hour staff at desk, which was no problem for us. The breakfast is a disappointment for the price of 25 Euros. No hot food other than boiled eggs. Overall, a great hotel!
Stayed 4 nights in Sep 2023
Response from THE MANDALA SUITES on 20 Sept 2023
Dear Guest,Your fantastic review has truly delighted us, and we would like to express our heartfelt gratitude for taking the time to share your experiences with us.Enjoying the tranquility of our suites without any disturbing noise from outside or fellow guests is a crucial aspect of a relaxing stay, and we are thrilled that you perceived it so positively. The proximity to numerous tourist attractions, restaurants, and public transportation is indeed a great advantage for many of our guests, and we are pleased that you found it equally convenient. Your rating of 10 out of 10 for cleanliness is particularly gratifying, as we place great emphasis on maintaining the cleanliness and upkeep of our rooms.We appreciate your understanding regarding our reception hours. While we may not have staff on-site 24/7, our phone lines are always open to ensure that our guests receive the necessary assistance at any time. We deeply regret that we couldn't meet your expectations with our gourmet breakfast, and we sincerely apologize for any disappointment it may have caused.Our breakfast buffet features a diverse selection of cheeses, including four different varieties such as Camembert, Gruyère, Emmental, and goat cheese. Our assortment of cured meats comprises high-quality specialties like Black Forest ham, salami, and cooked ham. Additionally, we offer fresh salmon and a boiled organic egg daily. The breakfast buffet is complemented by homemade bread, the finest quality rolls and croissants, homemade salads, organic muesli, yogurt, and various cake specialties – all of the highest possible organic quality.Dear Guest, comments from guests like you are invaluable to us and greatly assist us in continuously enhancing our service quality. Thank you for taking the time to provide a detailed review of your stay.With warm regards,The Team at The Mandala Suites

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was gigantiv. There were many restaurants in the area. It was centrally located. The rooms and the area was very clean. the bathtub had plenty of hot water and pressure. The staff helped me get a room before check in time. There was a bank half a block away. there was a REVE supermarket one block away. Most clean hotel I have stayed at.
Stayed 6 nights in Sep 2023
Response from THE MANDALA SUITES on 19 Sept 2023
Dear Guest,Thank you very much for your fantastic review! We are delighted to hear that you enjoyed your stay at THE MANDALA SUITES.It's great to know that you enjoyed the spacious suite and its amenities. We take pride in offering a central location to provide our guests with convenient access to restaurants and other attractions in the area. Cleanliness and comfort are of the utmost importance to us, and we are pleased to hear that you noticed this in your room and throughout our facility.Our team is always dedicated to providing our guests with the best possible service, and we are glad to hear that they assisted you in securing a room before the check-in time.It's wonderful to learn that you found convenient facilities such as a bank and a supermarket nearby our property.Thank you for the praise regarding the cleanliness of our hotel. We place great emphasis on hygiene and cleanliness to ensure a worry-free stay for our guests.We hope to have the pleasure of welcoming you back soon, and until then, we wish you all the best!Kind regards,Your team at THE MANDALA SUITES

10/10 Excellent

Layna

Liked: Cleanliness, room comfort
Large & comfortable
The studio condo was large, comfortable and had what we needed. The guy at the front desk was very friendly and helpful. We would stay here again.
Stayed 3 nights in Sep 2023
Response from THE MANDALA SUITES on 18 Sept 2023
Dear Guest,We would like to sincerely thank you for your review. We are delighted to hear that your stay at THE MANDALA SUITES was so pleasant and that you were more than satisfied with the size and comfort of your suite. Our team places great importance on ensuring that our guests feel at home, and it's wonderful to hear that we have achieved this goal.We will also pass on your praise to our front desk staff who assisted you during your stay. Your positive feedback is a great motivation for us to continue providing top-notch service.We would be very happy to welcome you back to our establishment in the future. If you have any further questions or requests, please do not hesitate to contact us. Once again, thank you for your review and for choosing THE MANDALA SUITES as your home away from home.Warm regards,THE MANDALA SUITES

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big room with lots of space. Good location as well, although the centre of Berlin can be a bit boring compared to the suburbs. Would stay here again in the future.
Response from THE MANDALA SUITES on 1 Sept 2023
Dear Guest,We would like to sincerely thank you for choosing to stay with us at The Mandala Suites. We are particularly delighted that you have awarded us a full score. Your satisfaction is our top priority, and your positive feedback confirms that we are on the right track.We hope you enjoyed your stay and felt comfortable with us. If you plan to return to Berlin in the future, we would be delighted to welcome you back.Once again, thank you for your support and trust in us.Best regards,The Mandala Suites

10/10 Excellent

William

Liked: Cleanliness, room comfort
Surprisingly spacious and nice suite in the heart
Surprisingly spacious and nice suite in the heart of Berlin. Mandala Suites was actually a bit less expensive than competing, smaller rooms in what you might call "traditional" hotels, but it also had more to offer since it's primarily designed for extended stays on business trips. The upstairs lounge where breakfast is served has a great view of the Berlin skyline, which was fun to enjoy in the morning! They also have a neat app/website that automate some of the functions of the hotel, including requesting items, checkout procedures, general information, etc. (You can also use it to unlock the building/your room in the event you lose your keycard.) The rooms are located in what is otherwise a commercial building, so it's generally very quiet, but the whole place is pretty up-to-date, and our room was very well maintained. Air conditioning also beats anything else we saw on our trip in Germany and can cool the room down to 18C with no trouble. There's also a Hacker-Pschorr restaurant on the first floor (not affiliated with the hotel), and while it's kinda kitschy, it's open most of the day and the food is pretty good. Nice to have as an option after an international flight when many restaurants don't serve until 6:00pm! If you're planning on staying a while and want more room to stretch out, we found it to be a very good deal. We'll probably check them out again if we return to Berlin.
Stayed 5 nights in Aug 2023
Response from THE MANDALA SUITES on 5 Sept 2023
Dear Guest,We would like to sincerely thank you for your valuable feedback regarding your recent stay at Mandala Suites in the heart of Berlin. Your opinion means the world to us, and we are absolutely thrilled to hear that you were thoroughly delighted with your stay, awarding us a perfect score of 10 out of 10 points.It is truly fantastic to learn that you thoroughly enjoyed our spacious suites and the amenities we offer. Our goal is to provide our guests with an outstanding and comfortable experience, and your review confirms that we have achieved this objective.We were genuinely honored to have you as our guest, and we hope you will consider us again for your future travels to Berlin. If you require further assistance or have specific requests, please do not hesitate to reach out to our team.We sincerely appreciate your enthusiastic feedback and eagerly anticipate the opportunity to welcome you back.Best regards

10/10 Excellent

Angelos

Business traveller
Liked: Cleanliness, room comfort
It is a nice apart-hotel in a nice place with walkable distance to the Berlin mall
Stayed 11 nights in Aug 2023
Response from THE MANDALA SUITES on 31 Aug 2023
Dear Guest,Thank you so much for your fantastic review! We're delighted to hear that you had such a wonderful stay at Mandala Suites and awarded us a perfect score.We appreciate you taking the time to share your positive feedback. We look forward to welcoming you back soon, and we're here to ensure your next stay is equally memorable.Warm regards,The Mandala Suites Team

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2023
Response from THE MANDALA SUITES on 25 Aug 2023
Lieber Gast,Vielen Dank für die großartige Bewertung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt im The Mandala Suites so sehr genossen haben und dass Sie uns die volle Punktzahl gegeben haben. Es war uns eine Freude, Sie als unseren Gast zu haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie irgendwelche besonderen Wünsche oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen,Ihr Team vom The Mandala Suites

10/10 Excellent

Mark

Travelled with family and small children
Liked: Amenities
Spacious room and helpful staff
Stayed 4 nights in Jul 2023
Response from AT on 5 Aug 2023
Dear Mark,thank you for your outstanding review.It was a pleasure welcoming you here at The Mandala Suites and we hope to welcome you back soon!with kind regardsThe Mandala Suites

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from AT on 5 Aug 2023
Dear Douglas,thank you for your outstanding review for The Mandala Suites.It was a pleasure welcoming you here and we are looking forward to your next vist in Berlin.with kind regardsThe Mandala Suites

10/10 Excellent

William

Stayed 5 nights in Jun 2023
Response from THE MANDALA SUITES on 11 Jul 2023
Dear Guest,Thank you so much for your fantastic review! We are thrilled to hear that you were completely satisfied with your stay at The Mandala Suites and awarded us a perfect score of 5 out of 5 points. At The Mandala Suites, we strive to make you feel at home and ensure that you enjoy your stay to the fullest. Your praise is a wonderful motivation for our entire team to continue giving our best and create unforgettable experiences for you.Thank you once again for your outstanding review! We hope to have the pleasure of welcoming you back to The Mandala Suites soon and providing you with another exceptional stay.Warm regards,The Mandala Suites Team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff led by Athikarn who met us with a big smile when we arrived. His great customer service approach was greatly appreciated after a long journey from Australia.
Stayed 8 nights in Apr 2023
Response from THE MANDALA SUITES on 4 May 2023
Dear Guest,Thank you very much for this exceptional feedback regarding your stay with us. We are happy to pass on your compliments to our staff. We are already looking forward to our next stay with you.We wish you the very best.

10/10 Excellent

Kristy, Streamwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the Ubahn and lots of shopping. Hitel was very quiet. On site laundry was great and free!
Stayed 4 nights in Apr 2023
Response from THE MANDALA SUITES on 2 May 2023
Dear guest,Thank you for your positive feedback.We are very pleased that you enjoyed your stay with us.For our guests we offer free use of the hotel's washing machines and tumble dryers, so that you have all the amenities for your stay.We are already looking forward to your next stay and wish you only the very best.With kind regards

10/10 Excellent

Christie

Travelled with family, Travelled with partner
Great location. Spacious rooms. Great to have a small kitchen and deck to sit on
Stayed 4 nights in Apr 2023
Response from THE MANDALA SUITES on 21 Apr 2023
Dear guest,thank you very much for your great review.we are very pleased that you enjoyed your stay with us so much, we are especially pleased that you liked the size of the suite. we are already looking forward to welcoming you again.with the very best regards

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
At first we were a bit disappointed. Our shuttle dropped us off quite a distance from the main entrance, as it is on a non-drivable street. There are side entrances that are accessible by car that get you much closer to the check in. The suites are located in a large, office complex but with the suites, separated. Our first room, was disappointing but we were upgraded free of charge to a larger, nicer room with a sofa and a balcony. There is a German restaurant downstairs which offers great, local cuisine and beer. In the future, I might consider staying at the Mandala Hotel instead but overall, we were happy.
Stayed 4 nights in Apr 2023
Response from THE MANDALA SUITES on 21 Apr 2023
Dear Guest,Thank you for your feedback, which is very important to us.The Friedrichstraße is currently a no-car zone. Unfortunately, our guests are also affected. We are pleased that you enjoyed your stay in one of our large suites - they offer you more comfort and amenities.thank you again for your honest feedback and we wish you only the very best.your team from THE MANDALA SUITES

8/10 Good

nigel

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023
Response from THE MANDALA SUITES on 17 Apr 2023
Lieber Gast,vielen Dank für Ihre Bewertung. Wir freuen uns dass Sie eine schöne Zeit bei uns im Hause hatte und freuen uns schon jetzt auf den nächsten Aufenthalt mit Ihnen.Ihr Team vom THE MANDALA SUITES

8/10 Good

Tore

Stayed 1 night in Mar 2023
Response from THE MANDALA SUITES on 11 Apr 2023
Lieber Gast,vielen Dank für die tolle Bewertung. Wir hoffen Sie hatten einen wunderschönen Aufenthalt bei uns im Haus.Schon jetzt freuen wir uns auf einen nächsten Aufenthalt von Ihnen und wünschen Ihnen nur das Allerbeste.Mit den besten Grüßen

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Comfortable and stylish apartments in an ideal city centre location. Excellent breakfast with views over the roof tops. V attentive staff.
Stayed 4 nights in Mar 2023
Response from THE MANDALA SUITES on 20 Mar 2023
Dear Guest,thank you very much for this absolutely positive review. Your feedback is very close to our hearts. We are extremely pleased that your stay was so wonderful.We are already looking forward to welcoming you as our guest again.with best regards

10/10 Excellent

Vitalii

Stayed 2 nights in Mar 2023
Response from THE MANDALA SUITES on 5 Apr 2023
Lieber Gast,vielen Dank für die positive Bewertung. Es freut uns, dass Sie unsren Aufenthalt bei uns so genossen haben. Wir danken Ihnen herzlichst für Ihr Feedback und freuen uns schon jetzt auf den nächsten Aufenthalt von Ihnen.Mit den allerbesten Wünschen

10/10 Excellent

ANDREI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel! good and convenient location. Clean and very friendly stuff starting from reception until the guys from Breakfast - who were amazing, Very friendly and professional. Checkin was smooth and the guy who checked us in was super friendly and wish us a proper Welcome.
Stayed 6 nights in Feb 2023
Response from THE MANDALA SUITES on 23 Feb 2023
Dear guest,thank you very much for your amazing feedback. it has been a great pleasure to have you as our guest. your compliments mean a lot to us. we wish you only the best and are already looking forward to welcoming you again.

10/10 Excellent

Brian

Stayed 4 nights in Dec 2022
Response from THE MANDALA SUITES on 5 Jan 2023
Lieber Gast,vielen Dank für Ihr feedback bezüglich Ihres Aufenthalts im THE MANDALA SUITES.Ihr Kommentar bedeutet uns sehr viel, da wir größten Wert auf die Meinung unserer Gäste legen.Wir würden uns sehr freuen, Sie möglichst bald wieder bei uns als Gast begrüßen zu dürfen und stehen Ihnen bei Fragen und Wünschen gerne zur Verfügung.

10/10 Excellent

Dallas

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from The Mandala Team on 27 Dec 2022
Dear Guest,Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL.Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Yours sincerely, THE MANDALA Team

10/10 Excellent

Veronica

Stayed 4 nights in Dec 2022
Response from THE MANDALA SUITES on 9 Dec 2022
Lieber Gast,wir danken Ihnen von ganzen Herzen für diese außergewöhnliche Bewertung und hoffen Sie alsbald wieder bei uns begrüßen zu dürfen.Mit den besten Wünschen Ihr Team vom THE MANDALA SUITES

10/10 Excellent

Debra Lynne, Fredericksburg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel Staff were outstanding and always willing to ensure all our needs were met. The large suites made a week long stay very comfortable.
Stayed 6 nights in Aug 2022
Response from THE MANDALA SUITES on 3 Nov 2022
Dear Paul,Thank you very much for your kind words about your stay at THE MANDALA SUITES.We are very glad to hear that you enjoyed your stay in our hotel so much.Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future.It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon.Yours sincerely, THE MANDALA Team

10/10 Excellent

Joachim

Liked: Cleanliness, room comfort
Stayed 8 nights in Jun 2022

10/10 Excellent

neveen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was very good hotel . The service was excellent and recipient very helpful. The location in middle of town and near from station. Kitchen are so good have microwave, stove and dish washer etc I recommend this hotel
Stayed 16 nights in May 2022
Response from THE MANDALA SUITES on 3 Nov 2022
Dear GuestThank you very much for your feedback regarding your stay at THE MANDALA SUITES.Your comment means a lot to us, as we attach great importance to the opinion of our guests.We place a particularly high value on our guests feeling comfortable in our house and we are very pleased if we have succeeded in this.We look forward to welcoming you again soon and to making your stay in Berlin a pleasant one.With kind regards, THE MANDALA Team

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from THE MANDALA SUITES on 3 Nov 2022
Lieber Gast,wir danken Ihnen für die 5 Sterne Bewertung und freuen uns, dass es Ihnen so sehr bei uns gefallen hat.Schon jetzt freuen wir uns auf den nächsten Aufenthalt von Ihnen.Ihr Team vom THE MANDALA SUITES

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable, luxurious suite which was also very quiet and peaceful. It is located in the centre of the city (Mitte area) - very handy for visiting many sites and shopping too. Highly recommend!
Stayed 3 nights in Mar 2022
Response from J. Fuerstenau, Receptionist on 9 Apr 2022
Dear Marcus, thank you for your much appreciated feedback! We are really pleased to hear that you enjoyed your stay with us and look forward welcoming you the next time you visit Berlin. Have an amazing day. With kind regards, J. Fuerstenau, Reception

8/10 Good

Francois

Liked: Cleanliness, room comfort
Great but ….
The hotel is great but could be perfect with some small added features : Nespresso machine, weighing scale, more kitchen items (not just 2 forks, 2 knifes etc), tissue box in the room, a proper hairdryer, the safe is too small (cannot put an iPad or PC in it). The room has very limited space to store clothes (no cupboard). Small stuff, but a difference to major hotels accros the globe.
Stayed 5 nights in Dec 2021

6/10 Okay

Magnus

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 11 nights in Sep 2021
Response from THE MANDALA SUITES on 3 Nov 2022
Lieber Gast,wir danken Ihnen für Ihre Bewertung und freuen uns, dass es Ihnen so sehr bei uns gefallen hat.Schon jetzt freuen wir uns auf den nächsten Aufenthalt von Ihnen.Ihr Team vom THE MANDALA SUITES

8/10 Good

daniel

Liked: Cleanliness, room comfort
Great for long stay
Nice, well managed business persons hotel. Nice gym. Covid has closed the breakfast restaurant.
Stayed 13 nights in Aug 2021

10/10 Excellent

Tristian

Stayed 5 nights in Jul 2021

10/10 Excellent

Sabine

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021
Response from AT on 9 May 2021
Liebe Sabine, das The Mandala Suites bedankt sich ganz herzlich für Ihre ehrliche Meinung.

8/10 Good

Paul

Liked: Cleanliness, room comfort
Mandala Suites
Excellent location in the centre of Berlin. All staff spoke excellent English. Comfortable bed and good shower. Everything very clean. The lounge section was not very comfortable or "lounge like", just a room with three single chairs and a desk.
Stayed 2 nights in Oct 2020

10/10 Excellent

BETTINA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2020

2/10 Terrible

Sanjay

Stayed 1 night in Mar 2020
Response from THE MANDALA SUITES on 16 Nov 2023
Thank you for your review, although we sincerely regret to see that your stay did not meet your expectations. Your feedback is highly valuable to us, and we would like to learn more about what did not meet your satisfaction. Could you please provide additional details so that we can make targeted improvements? Your satisfaction is our priority, and we want to ensure that your next visit is an all-around positive experience.Feel free to contact us to share further information.Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Ati on 4 Mar 2020
Dear guest, thank you very much for sharing your experience with us on Expedia.com yours sincerly The Mandala Suites

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great business stay
Very comfortable, clean and amazingly quiet, considering its location bang in the center of Berlin. Staff are very polite and overall I would definitely return.(if they had an iron and ironing board in the room)
Stayed 3 nights in Feb 2020
Response from Ati on 10 Mar 2020
Dear valued guest, Thank you very much for your kind words about your stay at THE MANDALA SUITES. Please be so kind and inform us before your next reservation or upon arrival about the ironing board and we will provide it for you! Additionally we will be noting down your preference for the next stays with us. Yours sincerely THE MANDALA SUITES