GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Renovations and Closures
The hotel will be renovating from 2 January 2012 to 1 May 2012. The following areas are affected: Select guestrooms
The hotel will be renovating from 17 February 2012 to 26 February 2012. The following areas are affected:
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Property Amenities
Rooms
The 7-story Hotel Alsterhof Berlin offers 199 guestrooms, all with minibars and complimentary newspapers. Wireless Internet access in also complimentary. TVs are equipped with satellite channels and pay movies, and direct-dial phones come with voice mail. Bathrooms include shower/tub combinations, handheld showers, makeup/shaving mirrors, hair dryers, and complimentary toiletries. Rooms also have safes and clock radios. Trouser presses are provided, and irons and ironing boards are available on request. Windows open to fresh air.
Room Amenities
Dining
alsters - Casual restaurant serving regional and international cuisine. Open for buffet breakfast, lunch, and dinner.
Scala Bar - Modern lounge offering coffee, tea, cocktails, and light snacks.
In-room dining - Available.
Renovations and Closures
The hotel will be renovating from 2 January 2012 to 1 May 2012. The following areas are affected: Select guestrooms
The hotel will be renovating from 17 February 2012 to 26 February 2012. The following areas are affected:
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Alsterhof Berlin
of guests recommend
out of 146 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 146) · See more Hotel Alsterhof Berlin reviews
“This is a 3 star hotel”
Quite shabby for a 4 star hotel. Carpets were dirty and ours wasn't even hoovered when we arrived which was vey offputting. Fittings and bathrooms were what I would expect in a 3 star hotel. Double room was twin beds pushed together with seperate mattresses. However, hotel was very handy for shops on the ku'damm. Good restaurants nearby and easy access to Zoo station.
“Ideal location”
First time travelling to Berlin on my own, I chose this hotel mainly because of its location, right at the centre and within easy reach of all transport. Area felt safe to walk in and, although so centrally situated, room was quiet at night. Single room was modern, clean and reasonably sized. Staff at reception were particularly helpful and friendly, but some breakfast room staff a little less so ( perhaps I was just unlucky with those on duty at the time). Only two minor quibbles - a normal single-sized duvet on a very large bed just didn't work, and I would have expected tea or coffee making facilities in the room in a hotel of this standard. They would have been greatly appreciated. Otherwise an ideal base for a couple of days stay.
“It was ok...”
It wasn't a bad hotel, but it wasn't the best hotel. It was safe and clean. The underground was right on the same block about a minute away. If you like shopping it is a perfect hotel for you.
“Nice hotel - decent location”
Room was clean and comfortable and service was very good (English-speaking staff, loaning out American-European power adapters). The hotel has a nice fitness area, although some machines are out of service. The location is close to KaDeWe and the shopping district, as well as the Kaiser Wilhelm church. However, it is a 15min walk from major train or bus lines. There is a subway stop very near the hotel, but it is 2 connections away from anywhere you want to go.
“No Internet”
You cant connect to the internet from your room. They claim you have to sit at the bar, next to the front desk but even there, the signal is extremely poor. The lady at the bar doesnt speak any english whatsoever and thats where you are suppossed to eat breakfast. they were nice enough to bring me a hot cup of water every night at 10:30pm even though they only have room service until 10pm
“Top notch Hotel”
The Alsterhof Hotel is conveniently located in the heart of Berlin. The staff are very competent, friendly and very helpful. The rooms are comfortable and cleaned to a high standard every day. I can highly recommend this Hotel.
“Great location”
The hotel was perfectly placed for the underground and KaDeWe shopping area. Room was clean and quiet. Lots of places to eat nearby for breakfast and dinner ... KaDeWe 6th floor has a great choice and zur Kneipe is a great little pub ...on Rankestrasse within a short walk ... for sausage and sauerkraut. Rooms were very warm (too warm with the thick winter duvet!) even in February. Staff friendly.
“Excellent hotel near Ka De We in Berlin”
Very clean and quiet hotel. Efficient space, but would be considered small by most Americans. Extremely courteous staff; good food and excellent location. Near the main shopping area (KaDeWe) and others. Walk to the U and S Bahn and buses. A convenience store 1 block away - cash machines and a few restaurants right near the hotel. The neighborhood seemed to be very safe. Would definitely stay there again.
“Nice hotel; great value and location”
Location is excellent on a quiet street only two blocks from all the busyness near KaDeWe. Therefore no rooms have street noise (a common problem). Just walk two blocks and you're right in the middle of the busy area. An underground stop is ~150 meters from the hotel door. Consistent service and a great value since I've been staying there over the past 5 years. There's a sauna and well-equipped gym on the top floor. Rooms are well-equipped, but if you require a gigantic American-sized room, then pay the extra $$ for the Marriott.
“Great Location”
Overall I was satisfied with the hotel, the delay in check in was a shame and no air conditioning.
Showing 1 - 10 results (of 146) · See more Hotel Alsterhof Berlin reviews
Augsburger Str. 5 Berlin, 10789 Germany
Nearby Points of Interest
Location Highlights
The closest major airports to Hotel Alsterhof Berlin are:
Berlin (TXL-Tegel) - 6.4 km / 4 mi
Berlin (SXF-Schonefeld) - 17.1 km / 10.6 mi
The preferred airport for Hotel Alsterhof Berlin is Berlin (TXL-Tegel).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Charlottenburg-Wilmersdorf, Berlin, Germany: Located west of the city centre, Charlottenburg is a smart residential district home to the Charlottenburg Palace, Deutsche Oper Berlin, the Olympic Stadium and the capitalist dreams of the Kurfürstendamm. In the former centre of West Berlin, now the Europa Centre, stands the ruined Kaiser Wilhelm Church. The famous avenue Ku'damm houses the Story of Berlin Museum and flagship stores for designer brands.
Augsburger Str. 5 Berlin, 10789 Germany
