Ratings based on 623 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel location

Posted 24-Aug-2014
We had a large family room which it was-exactly! The room was extremely clean and comfortable and in a good central location. Our room was not serviced however on our first night and the tea and coffee facilities were poor considering the quality of the hotel. We had to pay £25 a day for internet use unless you used the computers in the lobby area. This was not private or very secure. It was free however. The staff were helpful but slightly charmless!
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

great hotel in a brilliant location

Posted 20-Aug-2014
Cons: I would suggest that the buffet breakfast is rather expensive.
Location: There are plenty of good, reasonably priced restaurants nearby. The U-Bahn is right outside the hotel (we only used it to get to the zoo).
We stayed at the Hilton in Aug 2014 for 3 nights. It is in a great central location for visiting Berlin - most sights are within walking distance. The rooms are quiet and well appointed and we found all staff friendly and approachable. We had entry into the executive lounge which I would recommend for complimentary breakfast, drinks throughout the day, cake at 4pm, and alcoholic drinks with snacks between 6pm and 8pm. I would definitely stay there again if I returned to Berlin.
5 out of 5
Recommended
for Couples
by A verified traveller from Portsmouth

Great hotel right in the middle of Berlin

Posted 18-Aug-2014
Pros: Location, Facilities, Staff
Cons: Nothing
Location: Checkpoint Charlie, The Brandenburg Gate, DDR Museum, Augustina Bar within 10 minutes walking.
Great hotel with very friendly helpful staff, clean rooms and easy access to all the major sites. The Hotel is situated right outside the Stadmitte UBahn making getting around very simple. We actually chose to walk as it was so central it only took 10 mins to get to checkpoint Charlie and the Bradenburg Gate.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Excellent location in the center of Berlin

Posted 14-Aug-2014
Pros: The location and the staff. Beautiful lobby and a clean and tidy hotel
Cons: rooms are slightly dull and dated
Location: Near the border of east and west Berlin. Lots of restaurants, sights and shops in close proximity. Also across the street from a metro.
Excellent location and helpful and knowledgeable staff
5 out of 5
Recommended
for Everyone
by A verified traveller from s

Perfect location. Perfect hotel.

Posted 12-Aug-2014
3 out of 5
by A verified traveller from Brisbane, Australia

Snobby staff and no free wifi in your room

Posted 10-Aug-2014
The staff were very unfriendly and not helpful at all. I did not feel like a welcomed guest, you would be better off staying in the western side.
4 out of 5
Recommended
for Everyone
by A verified traveller from Apalachin, NY

Lovely and covenient

Posted 08-Aug-2014
Pros: Right next to an U bahn station. Beds were very comfortable.
Cons: Housekeeping staff through away my platypus bottle. Hotel offered no reimbursement. They had no right to throw anything in the room not in a trashcan
Location: Amazing, quiet location. Tons of restaurants, pubs, & shopping all within walking distance.
Hotel was absolutely gorgeous and conveniently right next to an U Bahn station. Restaurants inside are very expensive but there are an insane amount of restaurants nearby. The Lowenbrau restaurant behind the hotel is an absolute must!
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Nice, central hotel

Posted 06-Aug-2014
Pros: Very clean, comfortable rooms
Hotel location was excellent, close to all public transport links. Hotel staff always available.
5 out of 5
Recommended
for Couples
by A verified traveller

on GendarmeMarkt with access to U2 right outside

Posted 30-Jul-2014
nice pool. well located to explore the wonderful Berlin.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Wales

5 star stay in Berlin!

Posted 29-Jul-2014
Pros: The staff were incredibly friendly, helpful and polite. Pool was excellent. Location was ideal, everything we wanted to see was in short distance.
Location: In the thick of many great things such as Brandenburg Gate. Potsdamer Platz is nearby (shopping centre), and Fassbender and Fausch (chocolate shop).
Even before we arrived, communication between myself and the staff at the Hilton Berlin was extremely friendly and helpful. My boyfriend and I were treated extremely well by the staff, who were welcoming and helpful at all times. We stayed in the King Guestroom, which was of a great size for a couple. It most comfortable bed I've ever slept in. The bathroom was lovely and of a high quality, as was the rest of the room. It was our first time travelling to Berlin, and the Hilton Berlin provided us with a comfortable and safe stay. The hotel is in a great location, with a U-Bahn station (Stadmitte) just outside the entrance to the hotel and in short distance of Potsdamer Platz, Brandenburg Gate, Reichstag, Checkpoint Charlie, and Museum Island is a short trip away (Alexanderplatz). The Berlin Zoo is within 25 minutes travel on the U-Bahn from Stadmitte on a direct route.It was a perfect stay, we're looking forward to staying with Hilton Berlin again.