Ratings based on 540 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-May-2015
Sehr sehr zuvorkommendes Personal ...Aussicht von Spa beeindruckend ..immer wieder!!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Central business oriented hotel.

Posted 13-May-2015
Pros: Good situation. Efficient staff. Modern, well equipped rooms.
Cons: Improved fitness facilities. The hotel has a spa but it is very much beauty orientated.
Location: Close to Potzdammer Platz, a short walk from the Brandenburg Gate and the Tiergarten. Lots of good quality restaurants in the vicinity.
Excellent facilities, although lacking a gym and a decent pool. Stylish, modern room, well situated for the city centre. On site restaurants were good, although the service and quality of food was just adequate in the Mesa restaurant one night during our stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ulm

Modernes Hotel zentral gelegen.

Posted 04-May-2015
Pros: fast alles: Frühstück, Zimmer, Sauberkeit, Lage
Cons: Beim vollen Hotel gibt es etwas Probleme mit den Restaurantkapazitäten.
Location: Genau Gegenüber vom Stage Musical und in kurzer Nähe zum Potzdammer Platz.
Wir hatten den Hotelaufenthalt bei einem Radioquiz gewonnen. Der erste Eindruck bei der Anreise war sehr gut. Freundlicher Check In, moderne schöne Zimmer mit einem großen Bad. Alles sehr sauber. Das Hotel war sehr gut gelegen um Berlin auch per Fuß gut zu erkunden. Unsere Zimmer waren in ruhiger Lage zum Eingangsberich bzw. in sehr ruhiger Lage zum Innenhof hin. das Frühstück war reichhaltig und mit einer sehr gute Auswahl. Wir haben uns rund um wohl gefühlt. Das Hotel können wir nur empfehlen. Sehr gute Qualität, was sich aber auch im Preis wiederspiegelt. Unsere Note 4,8 von 5.
4 out of 5
Recommended
for Everyone
by A verified traveller

Tæt på det hele

Posted 27-Apr-2015
Gåafstand til meget, tog og bus tæt på. Skønt hotel - dejligt ophold.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location.

Posted 25-Apr-2015
Pros: Electrical buttons to close blinds and lights
Location: Good location
Small rooms. Price is slightly high but within average.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom københavn

Luksus ophold

Posted 24-Apr-2015
Jeg synes bare at parkeringer skulle være gratis.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Krefeld

optimale Lage

Posted 20-Apr-2015
Pros: Freundlichkeit vom Personal, besonders am Empfang. Schwimmbad in der 8. Etage mit tollem Ausblick
Location: sehr zentral, viele Sehenswürdigkeiten fußläufig zu erreichen.
trotz Wochenendtourist freundlicher Empfang und gute Betreuung
1 out of 5
by A verified travellerfrom Ecuador

Extra charges

Posted 14-Apr-2015
I left the hotel yesterday. Saturday, when I arrived they ask me to make a guarantee for €200 for extras with my credit card. I didn't use that guarantee but the thing is that amount was charge in my credit card and was not canceled. The person with I made the check out told me that I don't have anything to worry about. I need that you make the cancellation of that amount inmediately.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom St Tropez

Rencontre avec l'Histoire

Posted 12-Apr-2015
Pros: Tout ! Accueil, cadre, confort de la chambre et de la salle de bains, qualité des restaurants.
Location: Quartier moderne de Potsdamer Platz rebâti après la chute du mur où l'on découvre une architecture contemporaine extraordinaire. Très bien placé.
Berlin est une ville passionnante à découvrir. Elle conjugue une ville en devenir qui se construit et se reconstruit et un passé, tragique, qui n'est pas oublié et au contraire très ressentit par tous les hommages rendus aux victimes des persécutions nazis. C'est une vraie rencontre avec l'Histoire ! Un séjour indispensable dans une vie ! Tous les quartiers sont intéressants à visiter, notamment Charlottenburg, Scheunenviertel, outre les magnifiques musées et les bords de la Spree
5 out of 5
Recommended
for Couples
by A verified travellerfrom London

Great hotel. Location could be a little better.

Posted 07-Apr-2015
Pros: Staff couldn't be more helpful and friendly.
Cons: Nothing feasible.
Location: Potsdamer Platz has cinemas, large chain restaurants, lots of neon etc. Not much culture and heritage, but it's only a train ride or taxi journey away
Staff at the Hyatt couldn't be more helpful. The hotel was spotless and our room was comfortable. We couldn't get the bath to work, but did mention it to staff because we couldn't be bothered. As it's in Berlin's 'Leicester Square' area (Potsdamer Platz), it's rarely very quiet and often pretty noisy until quite late. As we're a little more interested in the old East Berlin culture, we're probably stay somewhere else if we visited again as we spent a lot of time in taxis going back and forth.
Comment from Hotel Management
13-Apr-2015 by Hotel Management, Hotel Management
Dear Guest, I would like to thank you for your recent stay and the positive review. It is great that you felt comfortable and that the facilities were to your entire satisfaction. Furthermore, I will be pleased to share your compliments with my team, as I know they will appreciate your kind words. However I noted that the location was not perfect for your daily tours, but we would be delighted to welcome you back in the future though. Should there be anything we can do to make your next trip to the German capital even more enjoyable, please let us know at any time. With kind regards, Benno Geruschkat, General Manager