Ratings based on 586 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Berlin

Posted 31-Jul-2015
Pros: Swimming pool view TV in bathroom
Location: Near Potsdamer Platz lots of eateries near
Large comfortable room with good amenities - walking distance of all main city sights
5 out of 5
Recommended
for Couples
by A verified traveller from Stockholm

Suveränt hotell med perfekt läge.

Posted 26-Jul-2015
Mycket bra, komfortabla rum. Hög servicenivå. Utmärkt läge vid Potsdamer Platz.
4 out of 5
Recommended
for Everyone
by A verified traveller from Bremen

Zentral gelegen, aber etwas unpersönlich

Posted 22-Jul-2015
Pros: Lage am Potsdamer Platz - direkt an den Arkaden und ganz in der Nähe der neuen Shoppingmall am Leipziger Platz
Cons: Die immens hohe Telefonrechnung war der Hammer. 2 Telefonate innerhalb Deutschlands für 15,- Euro!
Location: Mitten in der Stadt und für viele Sehenswürdigkeiten fußläufig gelegen.
Das Hotel ist durch seine Größe etwas unpersönlich und weitläufig. Es ist um einen Innenhof herum im Quadrat angelegt und unser Zimmer lag um mehrere Ecken herum auf einem sehr dunklen Flur. Besonders schön war die Weitläufigkeit der Zimmer, auch das Badezimmer war großzügig und zum Wohlfühlen geeignet. Leider konnte man die Fenster wegen der Verdunklungsanlage nicht zum Lüften öffnen. Schade! Die elektrischen Rollos zum Verdunkeln waren aber sehr effektiv. Die Anzahl der Fernsehprogramme war leider sehr begrenzt. Im Wellnessbereich waren unangenehme Gäste und der Bereich war ungepflegt. Der Blick über die Stadt war beeindruckend, aber alles in allem wirkte es steril und ungemütlich.
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxus in der Stadt

Posted 19-Jul-2015
Pros: Der Welnessbereich
Cons: Unter den Nachttischen sollten die Spinnenweben entfernt werden.
Location: Perfekte Lage am Potsdamer Platz
phantastisches Hotel mitten in Berlin. Super nettes und kompetentes Personal; die Zimmer sind perfekt ausgestattet. Auch der Welnessbereich ist entsprechend luxuriös und wirklich traumhaft schön. Ich komme im November wieder !
3 out of 5
Recommended
for Everyone
by A verified traveller from paris

Un hôtel froid et sans aucune âme. Très bon servic

Posted 15-Jul-2015
Un lobby glacial et sans âme Un très bon service et des chambres très confortables à la décoration un peu has been. Hôtel très bien situé PS : une très belle et bonne adresse à Berlin et la meilleure cuisine vietnamienne-inventive et créative au monde Chez Anumi !
Comment from Hotel Management
22-Jul-2015 by Hotel Management, Hotel Management
Dear Guest, Thank you so much for having chosen to stay with us. I am glad that you had a pleasant time in Berlin and that the service provided was to your satisfaction. Furthermore, it sounds like you explored some great places in the beautiful German capital, that I hope you enjoyed. I regret that the overall design did not meet your expectations, but we hope to get the chance to welcome you back in the future though. Should you have any further questions or concerns, please just let the entire team know. Kind regards, Benno Geruschkat, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jul-2015
Bra rum med stort badrum och skön säng. trevlig poolavdelning på taket
Comment from Hotel Management
30-Jul-2015 by Benno Geruschkat, Hotel Management
Dear guest, Thank you so much for having taken the time to evaluate your last stay with us. I was pleased to read that you enjoyed both your room and our Club Olympus Spa & Fitness. I hope you had the chance to explore a lot of great places in Berlin and we look forward to your return. The entire team remains at your disposal. With best regards Benno Geruschkat General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Wales, UK

Excellent hotel. Great location.

Posted 26-Jun-2015
Pros: Everything
Location: Hotel is just off Potsdamer Platz but in a quiet location. Walking distance to all the sights. 20 mins from Checkpoint Charlie and Brandenburg Gate.
We booked a Deluxe Club Room which boasted of good lounge facilities. The facilities were fabulous. Continental breakfast had plenty of choice. Canapés in the evening were delicious with different choices every day with a good selection of wine to choose from. The staff were very helpful and friendly. The Concierge booked tickets for a show at the Chamaeleon theatre which was fantastic. The room was spacious with a very comfortable bed and pillows. We couldn't have asked for more.
Comment from Hotel Management
21-Jul-2015 by Hotel Management, Hotel Management
Dear Guest, it was my pleasure to read your positive comments and I would not want to miss the chance to thank you for sharing your experiences. It is always the best motivation for the entire team to know that our guests felt so comfortable and I will be happy to share your kind words regarding the overall service with all team members. If you ever need any assistance here in Berlin, please just let us know. With best regards, Benno Geruschkat, General Manager
4 out of 5
by A verified traveller

Kongress Luxushotel

Posted 24-Jun-2015
Pros: Der Pool und Jacuzzi sind groß und sehr gepflegt.
Ein Luxushotel mit Mängeln, die Zimmer wirken sehr klein, im Vergleich zu den kilometer weiten Fluren mit hunderten von Zimmern. Es wirkt durch viele fragwürdige Kunstobjekte nicht wie ein 5 Sterne Hotel eher wie ein gutes 4 Sterne Kongresshotel. Wer am Potsdamer Platz Luxus will, sollte lieber ins Ritz ziehen oder Adlon (nicht weit vom Potsdamer Platz). Die besten Erfahrungen haben wir bis jetzt im Waldorf Astoria gemacht. Allerdings befindet sich das am Bahnhof Zoo.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Stylish spacious roomed hotel

Posted 22-Jun-2015
Pros: Great modern style, amazing professional and friendly staff. We dined in the restaurant several times and rated our whole experience unforgettable.
Location: Everything so close.
Both my wife and I found our stay very relaxing. The staff were very professional and sincerely friendly, always ready to oblige in answering any question in perfect English. We will certainly recommend the hotel to our friends back in Australia.
Comment from Hotel Management
30-Jun-2015 by Hotel Management, Hotel Management
Dear Dale, Thank you and your wife for having chosen to stay with us. I was delighted to read your positive review and I am very thankful for your compliments regarding the friendliness of all team members. It is great that they made you feel so comfortable and I will definitely pass on your kind feedback. It would be our pleasure to welcome you back in the future and should you have any questions or wishes in the meantime, please just let us know at any time. With best regards, Benno Geruschkat, General Manager
4 out of 5
Recommended
for Couples
by A verified traveller from Berkshire

Good standard hotel in a convenient location.

Posted 16-Jun-2015
Pros: Location, and room standard.
Cons: Breakfast management, and relax the highly-efficient attitude just a bit.
Location: Excellent location for the Brandenburg Gate, Checkpoint Charlie, Reichstag and Tiergarten.
Good standard hotel, very clean and rooms of a high standard, particularly the bathroom, although the bath did not appear to have been cleaned after our first night. Beds comfortable enough though not as good as a Marriott bed. Air conditioning did not chill as much as we wanted but not a problem. Glad we asked for an outward-facing room as that is nicer than looking into the inner garden courtyard, even with a little outside noise. Staff very efficient - too efficient on occasions, including check-in (where we struggled to get a word in) and breakfast (where our table was about to be cleared when we went to get the main course despite the tea having only just arrived). Staff were friendly but this over-efficiency chilled that friendliness a little. Breakfast needs some better management - on day one there was a queue waiting for the fried eggs and bacon to be replenished and no staff or management appeared to notice or respond quickly, then on day three the restaurant was quiet and a lot of fried eggs were happily congealing on the hot plate. This was a surprising lapse in a higher class of hotel.