Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kent England

Nice hotel would recommend

Posted 01-Sep-2014
Had a lovely week at this hotel. My room was large clean and comfortable. Well equipped. All the staff were lovely and spoke perfect English, my German is terrible. I didn't eat here so I can't comment on the food. Had a bath as well as a shower ( over head) I found it a great location. Right next to the U Bahn. With in walking distance of museum island . A couple of restaurants close by and super markets in either direction just 5 mins walk. The two free beers and waters in the fridge every day were very welcome. Also free movie channels ( need to change the language somewhere in the remotes tools button ) I got this at a great price as I booked early in the year. My only moan (and it's a small one) is that the WiFi could be a bit better. Dropped out sometimes. But it's free so hey
2 out of 5
by A verified traveller from Riyadh

Need improvement

Posted 20-Aug-2014
The bathroom has bad smil, and cleaning room was not that good
5 out of 5
Recommended
for Couples
by A verified traveller from england

Excellent hotel next to tube station.

Posted 16-Aug-2014
Pros: Everything!!!
Location: Near to tube station. Next to river. Restaurants very near.
Excellent hotel. Short walk to nikoli quarters for very good restaurants. All in all no faults at all.
Comment from Hotel Management
19-Aug-2014 by Guest Relation, Hotel Management
Dear guest, thank you for your kind words. We appreciate your praise for our hotel very much. See you in future. Best regards Vivien Folgmann / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Recommended place to stay

Posted 13-Aug-2014
Very helpful staff - see Stefan. Nice modern rooms, air-con/ventilation was a bit weak but the windows open fully for some fresh air and a better view of the river. Good location, right next to the metro, close to a supermarket, and a walk to attractions and restaurants.
Comment from Hotel Management
19-Aug-2014 by Guest Relation, Hotel Management
Dear guest, thank you for sharing your feedback with us. We appreciate you praise for our staff members, especially Stefan. We are glad that we were able to satisfy you that much. See you once again in Berlin! Best regards Vivien Folgmann / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from canada

Great stay at this hotel

Posted 12-Aug-2014
Really nice hotel! Kind and helpful staff. Great location right next to the subway...litterally at the door. 10 mn walk from touristic area (alexander platz and spree river) there is also a minimarket that sells food and coffee and sandwiches near the hotel. Free and fast wifi.
Comment from Hotel Management
19-Aug-2014 by Guest Relation, Hotel Management
Dear guest, thank you for your kind words for our hotel. We are happy that you enjoyed your stay with us that much and looking forward to welcoming you back soon. Warm regards Vivien Folgmann / Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from West Sussex, England

Very handy for the U-bahn station

Posted 08-Aug-2014
Pros: Excellent value for money
Cons: Problem with the shower resulted in a regular puddle on the floor. No climate control in the room meant that the room was always too hot,
The room was a good size with a full range of facilities. Especially enjoyed having a fridge.
Comment from Hotel Management
16-Aug-2014 by Guest Relation, Hotel Management
Dear guest, thank you for sharing your opinion with us. We are happy that you had a good time in Berlin. See you next time. Best regards Vivien Folgmann / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Aug-2014
Pros: see 'Pros' above.
Cons: see 'Cons' above.
Location: - walking distance (15-20 minute) to Alexanderplatz - seconds away from a quiet U-Bahn station
Pros: - fair price - seconds away from a quiet U-Bahn station - complementary 2 bottles of water and 2 bottles of beer - free sauna downstairs (note: mixed male-female nudity) - free 24 hours nicely equipped gym - inexpensive breakfast - walking distance (15-20 minute) to Alexanderplatz - free WiFi (for up to 1 device) Cons: - WiFi signal was a bit weak in my room - the free WiFi allows only one device at a time - the fridge in the room is quite tiny - no air condition, but you do have a fan
Comment from Hotel Management
16-Aug-2014 by Guest Relation, Hotel Management
Dear guest, thank you for your helpful feedback on expedia.com. We appreciate your kind words regardiing our different services and hope that you enjoyed your stay that much we guess. We are looking forward to welcoming you back soon. Warm regards Vivien Folgmann / Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from glasgow, scotland

Great hotel

Posted 04-Aug-2014
Really nice hotel. Well worth staying at. Will definitely stay there again!!
Comment from Hotel Management
09-Aug-2014 by Guest Relation, Hotel Management
Hello C Duncan, we are glad that you found some time to give us a feedback. Please let us know when you planning to came back to us. We would be happy to welcome you again. kind regards, Stefan Jungmann / Shiftleader - Front Office
5 out of 5
Recommended
for Everyone
by A verified traveller from croydon

Excellent hotel, close to U2,station.

Posted 02-Aug-2014
Pros: The staff and the rooms
Cons: Either some air con installed or in room fans provided during the hot weather.
Location: The hotel is right by an underground station that is two stops from Alexandra Platza from where you can easily get to all the tourist attractions
Very helpful staff, well equipped rooms, lovely quiet and relaxed atmosphere. Free water/beer in mini bar much appreciated during the very hot weather.
Comment from Hotel Management
09-Aug-2014 by Guest Relation, Hotel Management
Dear Bernie, thank you so much for taking time to rate our hotel. We are happy, that your stay with us was good as you expected. We hope you had a nice trip home. With warm regards, Stefan Jungmann / Shiftleader - Front Office
4 out of 5
Recommended
for Everyone
by A verified traveller

A very nice place to stay with only minor cons

Posted 08-Jul-2014
I stayed for just 2 days in a business room. Hotel is nicely located on a museum island, u-bahn is literally around the corner, Alexander platz is 10 min walk, Brandenburg gate is 30 min. It's quiet and safe. The only negative is that I didn't find any mini market or convenience store in the area. The hotel is beautifully decorated in a fusion of empire lux and modern restraint. The room was clean, spacious and generally comfortable, except for the bathroom door, blocking the corridor when open, and a bed mattress a bit too soft for me. The internet was fast, breakfast - didn't include it in my booking. The staff was overall polite and helpful. The other very minor negatives were the small stairs at the fntrance - a struggle for my large suitcase, and the maid not refilling the tea bags in a mini bar.
Comment from Hotel Management
14-Jul-2014 by Guest Relation, Hotel Management
Dear guest, thank you for your kind review. We appreciate your warm words for our hotel. Our front desk team wouldbe happy to assist you for the directions to a super market in walking distance next time. We are glad that you had a wonderful time in Berlin and looking forward to welcoming soon again. Sunny regards Vivien Folgmann / Front Office Manager