Ratings based on 1,432 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bielefeld

Gepflegtes Hotel mit U-Bahn Station um die Ecke

Posted 06-Jul-2015
Location: Das Märkische Museum und der alte Hafen sind ganz in der Nähe.
Das Hotel ist sehr gepflegt und das Personal sehr freundlich, aufmerksam und hilfsbereit. Mit der U-Bahn Station direkt um die Ecke hat man auch eine sehr gute Anbindung an das öffentliche Verkehrsnetz. Direkt am Hotel ist ein arabisches Restaurant und im "Schwesterhotel" auf der gegenüberliegenden Seite ist ein indisches Restaurant untergebracht.
Comment from Hotel Management
28-Jul-2015 by Björn Werner, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihre gute Bewertung. Gerne haben wir Ihr Lob an unser Team weitergegeben. Mit freundlichen Grüßen Björn Werner Empfangsleiter
5 out of 5
Recommended
for Everyone
by A verified traveller from Stockholm

Mycket trevligt hotell i lugnt område

Posted 19-Jun-2015
Nära till det mesta , tunnelbana och flera busslinjer utanför hotellet. Lugnt och trivsamt - trevlig serviceinriktad personal. Trevligt med 2 fria vatten och öl per dag.
Comment from Hotel Management
28-Jul-2015 by Björn Werner, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Björn Werner Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Good location,next to U Bahn

Posted 17-Jun-2015
Pros: Location.
Location: Easy access to Museums and transport. Quiet
Enjoyed stay.Staff pleasant and efficient.Room comfortable and kept very clean. Good value.
Comment from Hotel Management
28-Jul-2015 by Björn Werner, Hotel Management
Dear Guest, Thank you for the great review of our hotel! It will be a pleasure to forward your good review to our team. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Björn Werner Front Office Manager
2 out of 5
by A verified traveller

Posted 13-Jun-2015
unable to open window , bad road traffic noise from 4.00am, shouting and taxi's arriving and departing.
Comment from Hotel Management
28-Jul-2015 by Björn Werner, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Björn Werner Front Office Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Glasgow

Polished, modern hotel, near museums.

Posted 21-May-2015
Pros: Charming, unobtrusive service.
Cons: There was a pricing mistake on the bar menu, which could be updated.
Location: U-Bahn 1 minute, cafes in Nikolaiviertel, 10 minutes, Major museums 20 minutes' walk. 2 small restaurants adjacent
First trip to Berlin, and found a good hotel! Modern, and well-decorated, and staff extremely helpful. Room upgraded, clean and comfortable. We didn't spend much time around the hotel, as the weather suited sightseeing, which was all easily accessible with a transport pass or walking. First impression of area was rather sterile/not residential, but therefore quiet. Livelier areas elsewhere. Staff charming, helpful, and fluent English speakers. Even tolerated my limping German.
Comment from Hotel Management
28-Jul-2015 by Björn Werner, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Björn Werner Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Ottima soluzione per chi vuole girare

Posted 20-May-2015
Albergo con molte caratteristiche che lo rendono una soluzione ideale per chi vuole visitare Berlino: - vicino all'isola dei musei e non distante, anche a piedi, da Alexanderplatz - in corrispondenza di fermata metro - possibilità di affitto bici - pulito e confortevole (presente piccola palestra e spa) - frigobar gratis (acqua e birra x 2 ogni giorno)
3 out of 5
Recommended
for Business Travellers
by A verified traveller from UK

Good mid-level hotel

Posted 14-May-2015
Pros: the restaurant
Cons: wiffi in the rooms for free
Location: It is located about 20 minutes walking to the Museum Island
It's a good hotel without being excellent. Cons: No free internet in the rooms and the breakfast is expensive Pros: it is located about 20 minutes walking to the Museum Island. Very close to subway. It has a great restaurant, which I strongly recommend.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Alle pengene værd og så lidt til.

Posted 24-Apr-2015 on Hotels
Fantastisk ophold, sublim service og en oplevelse af de allerbedste. Alt fungerede, var pænt og rent og ekstremt hjælpsomt personale.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 19-Apr-2015 on Hotels
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 19-Apr-2015 on Hotels