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Reviews of Living Hotel Großer Kurfürst

Living Hotel Großer Kurfürst
Neue Roßstraße 11-12, Berlin, BE

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 1003 reviews" "
Rating 8 - Good. 434 out of 1003 reviews" "
Rating 6 - Okay. 78 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic room! Separate living and kitchen facilities. We loved it! Near Alexanderplatz, easy to walk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equiped and clean. We got everything that we needed. Nice place to stay.
Stayed 1 night in Dec 2023
Response from Marcus on 21 Mar 2024
Dear Alla,Thank you for sharing your great feedback on your recent stay with us!Warmest regards,Beste Grüße,Marcus KaiserFront Office Manager Living Hotel Großer Kurfürst

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit & Christmas markets
Service was great. All the staff were very friendly & helpful, with everyone speaking very good English. The free water & beer was great & the Christmas gifts left on our door on our last day was an excellent touch. Great location with everything accessible via the underground station, if needed to travel a bit further. However, some things need a bit of attention. The bathroom suite needed upgrading & some days there was a strange smell. During our 7 day stay only one lift was working. Would definitely recommend this hotel & definitely consider staying here again if we come back to Berlin.
Stayed 7 nights in Nov 2023
Response from Marcus on 21 Mar 2024
Dear Geoffrey,Thank you for staying with us and for sharing your feedback on your recent stay.Christmas time in Berlin is always special and everyone like it to visit the christmas markets.We appreciate your feedback regarding the smell in the bathroom and will look into this matter to ensure our rooms remain fresh and welcoming for all guests. Best regards,MarcusFront Office ManagerLiving Hotel Großer Kurfürst

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend on Berlin
Very well located close to main attractions and subway. Very good breakfast and friendly staff. Good size room with good amenities.
Stayed 2 nights in Nov 2023

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in a nice area.
Great hotel right next to the underground. Only a couple of stops from Alexanderplatz. Large room with very comfortable bed and bath and shower. Great service overall. Would highly recommend.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alberto Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I would definitely stay here again. Max the bartender is the best!!!
Stayed 5 nights in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service at the front desk, close to transportation, good breakfast, very comfortable room
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been better!
My stay for 2 nights was good, however, a few small things were annoying. Had to open window for fresh cool air (no A/C), really noisy street at night, no black out curtains with lots of streetlights shining in, only 2 English channels (CNN, BBC), would be nice to have a couple of English movie channels, no bottle opener in room to open courtesy water and beer bottles, an expensive (18 Euros) breakfast that did not look so good. It all could have been better with a little thought put into it. Bottom line - go somewhere else next time!
Stayed 2 nights in Sep 2023

6/10 Okay

Kyriaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Brenda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We were happy with everything about this hotel. Lovely foyer and right on a canal. Close to museums and good restaurants. Mila at the Italian restaurant across the canal, is a great waitress. Very good food too!
Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern hotel
This was one of the best hotels I stayed in on a recent trip to Europe. Large rooms, well maintained, great service. I didn't want to leave.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Brilliant. Just needed air conditioning to be perfect.
Stayed 4 nights in Jun 2023

4/10 Poor

Eloise

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no air conditioning it was intolerably hot, we were there for 5 nights in summer and it felt like it was about 40degrees all night barely slept. I sweated profusely every night (I’m not normally a sweaty person) and there were massive sweat stains on my bedding that didn’t get changed once while we were there, the beds and pillows were awful, the cleaners took the tea towel away after the first day so we had to use towels they also kept putting my pyjamas in the bidet when they cleaned which was disgusting. Also there was no frypan or toaster only 2 pots so we couldn’t cook breakfast or other meals so it was a waste of money having the kitchen I would have rathered stay elsewhere. Some of the staff were lovely, others barely helpful,
Stayed 5 nights in Jun 2023

4/10 Poor

Arjun

Liked: Cleanliness, property conditions & facilities
This hotel is not four stars!!! Yes, it's clean, and it looks gorgeous, but there is no essential service that a 4-star hotel has. There was no room service, I couldn't get towels sent to my room, I had to go to the front desk, and then I waited 20 minutes till they checked other guests in. There was no A/C. The pillows were incredibly soft, so you are sunken in them; I had terrible neck pain and bad sleep throughout my five-day trip. Not worth the money.
Stayed 5 nights in May 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities
This property was a lovely one. I felt like I was staying at the Grand Budapest, its definitely a bit outdated, but the staff were friendly and they had lovely little gifts (complimentary beer and water, a refrigerator in room, great communication). The location is perfect and can't be beat and it was competitive pricing for the area.
Stayed 1 night in Apr 2023

8/10 Good

Olivia

Stayed 1 night in Apr 2023

10/10 Excellent

Viola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Berlin Mitte.
Stayed 8 nights in Mar 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for many of the local attractions. Clean, well equipped rooms. Helpful staff.
Stayed 3 nights in Dec 2022

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious room. Central location, close to transportation. Great front desk!

4/10 Poor

Melissa

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, very clean, good amenities (and quite fast wifi!)
Stayed 3 nights in Aug 2022

2/10 Terrible

THIAGO

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Rooms don’t have aircon or fans. Horrible staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfort and spacious rooms.
Stayed 3 nights in Jul 2022

10/10 Excellent

Wenting

Stayed 1 night in Jun 2022

8/10 Good

Gilad

Stayed 4 nights in Jun 2022

10/10 Excellent

Whitney

Stayed 2 nights in Jun 2022

8/10 Good

Daniele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and pleasant.
Comfortable, clean, staff very pleasant. Nice to have a laundry and gym. Quite location, next to train line (just a few stops to Potsdamer Platz and Alexanderplatz). Nice Lebanese restaurant in hotel, otherwise we ate in town.
Stayed 5 nights in Apr 2022
Response from Marcus on 6 May 2022
Dear Daniele, Thank you for staying with us and for sharing your feedback with us. Best regards, Marcus Front Office Manager Living Hotel Großer Kurfürst

10/10 Excellent

Bethaney

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2022
Response from Marcus on 11 Apr 2022
Dear Bethaney, Thank you for rating us on your recent stay! Best regards, Marcus

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Train station is a plus plus plus. Walking distance to great places. the hotel is quiet. amenities was rated low because the gym and sauna currently closed due to COVID19 restriction.
Stayed 7 nights in Feb 2022
Response from Marcus on 11 Apr 2022
Dear Jerome, Thank you for staying with us and for sharing your feedback on your recent stay with us. Best regards, Marcus

8/10 Good

Khar-ed-Din

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2021
Response from Front Office Team on 6 Jan 2022
Dear Khar-ed-Din thank you for your rating! Kind regards Living Hotel Großer Kurfürst

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021

8/10 Good

Anne H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk was very helpful and helped make a few phone calls to confirm I could visit some attractions in light of Covid requirements. Very generous with their time.
Stayed 3 nights in Nov 2021
Response from Front Office Team on 6 Jan 2022
Dear Anne, thank you so much for your friendly words due to our colleagues! We will pass it on! Best regards Living Hotel Großer Kurfürst

6/10 Okay

André

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the hotel for a few nights. The staff was friendly and the location is good. However I found the bed uncomfortable, they were quite hard and sank in the middle.
Stayed 5 nights in Nov 2021
Response from Front Office Team on 6 Jan 2022
Dear André thank you for your honest rating. We are apologizing for this situation. Please tell us always at front office, if there are any problems during your stay. Normally we can offer you directly a room change. We hope you have enjoyed the time in Berlin Kind regards Living Hotel Großer Kurfürst

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel with a couple of things to improve
Mostly excellent stay. The oriental restaurant did not want to recognise the 20% discount and wasn’t that friendly and toiletries were not topped up at all throughout the stay
Stayed 8 nights in Nov 2021
Response from Front Office Team on 6 Jan 2022
Dear Jason, thank you for your kind rating. We are apologizing for the situation in the restaurant. Please note that they are their own owner and if you have any problems please contact the Cana-Restaurant directly. Thank you. We are sorry for the inconviniecne due to the bathroom. This will never happen again. We hope you have enjoyed your time in Berlin Kind regards Living Hotel Großer Kurfürst

8/10 Good

Chloe

Liked: Staff & service, property conditions & facilities
Decent place for a week's break.
We were able to do early check in, which was brilliant. The member of staff who was on the check in desk was lovely and really helpful. Because of early check in however, we weren't in the room we had booked, which was slightly disappointing, but didn't matter too much! The room itself was of a large enough size for two people to live for 8 days, with two single beds, TV, desk, two chairs, mini fridge and separate bathroom. However it wasn't the cleanest room for a 4* hotel, the carpet in 617 was extremely stained, and the bathroom not the cleanest when we arrived. The location of the hotel is fantastic, with a subway station just outside and many attractions and landmarks within a nice walk, or short subway ride away.
Stayed 7 nights in Oct 2021

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right next to the Märkisches Museum U-bahn (train) stop! The location is walking distance to all the museum island attractions. Walks along the riverfront were scenic. Restaurant located on site. The room was spacious and well maintained. Plenty of space for my items. Bathroom was also spacious and had a nice big tub for soaking. The staff were professional and extremely pleasant. When I arrived check in was easy and I was given free beers, bottled water, and items for the coffee bar. I highly recommend staying here!
Stayed 3 nights in Sep 2021

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Very comfortable room for a good price. Centrally located with public transport next door. Various excellent restaurants and foodshops nearby.
Stayed 4 nights in Jul 2021
Response from Marcus on 9 Sept 2021
Dear Elenora, Tnak you ver much for your 10point ranking on Hotels.com, it makes us very proud! Best Regards, Marcus Front Office Manager Living Hotel Großer Kurfürst

10/10 Excellent

Simon

Stayed 2 nights in Jun 2021
Response from Marcus on 16 Jun 2021
Dear Simon, Thank you for staying with us and for sharing your 10 point ranking with us! Warmest regards, Marcus Kaiser Front Office Manager Living Hotel Großer Kurfürst

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Marcus on 27 May 2021
WOW, Thank you for your 10 out of 10 ranking! Warmest Regards, Living Hotel Großer Kurfürst

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Front Office Agent on 12 Mar 2020
Dear Guest, Thank you so much for the perfect review. We are happy you enjoyed staying at our hotel and hope you have had a thoroughly great time in Berlin. Come back soon! Kind regrads Jasmina Märtens / Front Office Agent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Empfangsmitarbeiterin on 2 Apr 2020
Lieber Gast, vielen Dank für die gute Bewertung. Wir hoffen, dass Sie einen angenehmen Aufenthalt und eine schöne Zeit in Berlin hatten. Kommen Sie doch bald wieder! Freundliche Grüße aus Berlin Jasmina Märtens / Empfangsmitarbeiterin

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020
Response from Empfangsmitarbeiterin on 28 Feb 2020
Lieber Gast, vielen Dank für Ihre freundlichen Bewertung. Wir hoffen, dass Sie einen angenehmen Aufenthalt hatten und sich rundum wohl gefühlt haben. Kommen Sie doch bald wieder! Liebe Grüße aus Berlin Jasmina Märtens / Empfangsmitarbeiterin