Fantastic hotel! Situated in a quiet area within easy walking distance of the city and all attractions. Great staff and clean throughout this is a perfect hotel for those visiting Berlin. The breakfast is also one of the best that I have sampled!!
Nice hotel. Pleasant staff. Girl at front office was very pleasant and helpful. I was worried about non operation internet as expressed by some visitors on internet, but to my surprise I came to know that the hotel did have problem of wi fi which was sorted our 3 days before my visit as they changed the entire system.
The only Bad points discovered was that the beds had very thick toppers on instead of good mattresses - the twin beds were pushed together so that you were practically sleeping with your companion. And there was very little information available about the resteraunt and spa lacking crucial information such as having to notify the staff 45 minutes before you needed to use it.
Excellent from start to finish. The location is wonderful, right outside the train station, almost. The greeting from the first staff member was warm and welcoming. All of the staff were very friendly. Very helpful, and informative. The room was large and comfortable and very tastefully decorated. We had a great time, and would thoroughly recommend this hotel. Well done to all at the hotel Melia!
We stayed here for 3 nights to visit the Xmas markets in Berlin. The location is perfect, right outside Alexanderplatz train/underground station - ideal for exploring the city. We stayed room only, the rooms are quite small but very functional and comfortable. The staff were very helpful when we asked for extra pillows and a light fell out of the ceiling. We would definitely return.
I arrrived early in the morning and was in my room by 10am. Staff gave me free WIFI for my wait with me asking.
Very charming in the holiday season with a light tree in the atrium and candles on the stairs.
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