Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

great facilities but do not eat there

Posted 05-Jan-2015
Pros: Room size. Children friendly. SPA
Cons: Restaurant
We have stayed for 2 nights and the room, hotel itself and SPA is great. But do not use the restaurant. The food is appaling. Every dish we ordered was terrible. The waiting staff is completely unorganised. A total shambles when it comes to the restaurant.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great hotel, one of the best in Newbury

Posted 23-Dec-2014
Excellent hotel, always very comfortable and the facilities are great. Only thing I miss is the Innocent smoothie cartons, they were a great perk, which I know is an opinion shared by many of my Vodafone employees.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location for M4. In need of update decorative

Posted 30-Oct-2014
Pros: The bedroom was comfortable
Cons: Decoratively it could be improved
Location: Things to do are on leaflets around and I used to live nearby so know about them
Lady on reception was great. Breakfast food cold and hard and tasted like it had been cooked on Sunday evening. Not nice. Also the Guest Relations manager was sitting with a couple and noticed the people behind me were looking for attention to give an order. Instead of getting a dining room staff member he took the order himself. Then when the waffles arrived the staff member did not notice there was no knife and fork to eat it! Hotel common parts very scruffy and disappointing. Otherwise for me the stay was great.
4 out of 5
Recommended
by The Hotel Inspectorfrom Hertord

Nice hotel, good size gym and pool

Posted 12-Oct-2014 on Hotels.com
Nice hotel, good size gym and pool. Quite a large and comfortable hotel
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 28-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Kjell Johanssonfrom Fetsund

Rolig og landlig

Posted 15-Sep-2014 on Hotels.com
Alt var ordentlig, hyggelig betjening. Beliggenhet litt utenfor alfarsveg, men Donnington "landsbyen" med et par greie vertshus godt innenfor en spassertur. Newbury, koslig småby ca 40 minutters gangtid unna.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Newbury

Gemütliche Betten

Posted 11-Sep-2014 on Hotels.com
Sehr gut.
4 out of 5
Recommended
for Business Travellers
by Mark Hfrom Derby

Business visit to Newbury

Posted 01-Sep-2014 on Hotels.com
Good hotel with helpful staff but evening meal prices very high.
5 out of 5
Recommended
for Spa
by Simonkc19from Southampton

Luxurious spa, great food & wine

Posted 07-Aug-2014 on Hotels.com
The big feature of this hotel is the spa - which is modern and luxurious. A lovely swimming pool - plus trio of sauna, steam room and jacuzzi = a very relaxing experience. We also had a couples massage treatment - which was great, but certainly not cheap. Service in the hotel was very good, the food was excellent and the wine selection huge - but again certainly not to be considered cheap (reasonable value though). Only real down side for us was the bed in the room which was very hard and not that comfortable. Overall i would return.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Comfy Beds, Nice Spa

Posted 30-May-2014 on Hotels.com
Older rooms of the hotel need a little updating. Spa is a fantastic addition to this hotel