Landed in Milan for one night, hotel very close to airport very clean very helpful staff looked up train timetables for us and advised us which bus to catch. Very clean hotel with everything you need for a great stay.
Overall, the hotel was good. The staff was friendly and courteous. The room was clean and the breakfast was decent. It was also one of the few hotels that could accommodate alarge family with three kids in just one room. However, a couple of key needs were not met. It says on the hotel website that there is a transfer from the airport to the hotel. This is quite deceptive. There is no transfer. Instead, you pay for an expensive taxi (20 Euros one way/40 Euros round trip). So, why even include this on the hotel website? Secondly, we specifically requested a late check-in and late check-out since our flight didn't get in until 8pm and our outgoing flight the next day wasn't until 5pm. They were unable to accommodate us even though we gave advanced notice. It would have been nice to have known this, otherwise I would have chosen a different hotel. As a result, we essentially stayed in Bergamo all day without a hotel room because we had to be out of the room at regular check-out time (11am).
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