Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Regency 7 Motel

2 out of 5
Regency 7 Motel
675 S Shiloh Dr, Fayetteville, AR

Reviews

7.6

Good

Rating 10 - Excellent. 146 out of 485 reviews" "
Rating 8 - Good. 179 out of 485 reviews" "
Rating 6 - Okay. 92 out of 485 reviews" "
Rating 4 - Poor. 29 out of 485 reviews" "
Rating 2 - Terrible. 39 out of 485 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Clean and well kept.you will hear noise from freeway and the beds are very firm.
Stayed 2 nights in Feb 2024

8/10 Good

Kadillak, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have vastly improved from whenever my late father-in-law stayed there or whenever I had to drop off a customer. The rooms have been moderately updated (outside of the microwave and mini fridge) the bathroom, living/sleeping area, television, and overall decor. Even though they're not able to control the road noise due to the location; they're conveniently located to shopping, restaurants, and various fueling stations. Despite my neighbors during my stay, I was able to relax and sleep comfortably. The staff was willing to accommodate request within limits and the owner doesn't not tolerate ignorance and will ban those that do not respect other guest or the property. It may not look attractive as you drive-by or approach the property, you should judge by appearance but by your stay. I'll return I'm the future and I place it 4th behind Staybridge, Avid, and Homewood Suites at this time.
Stayed 3 nights in Jan 2024
Response from Management by Regency 7 Fayetteville on 24 Jan 2024
Thank you for take time to support our business. We appreciate to deeply recognize our service . Thank you .

2/10 Terrible

Andrea

Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 23 Dec 2023
Thank you for a very good complement. We appreciate your view.

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fayetteville Stay
Room was very clean, as were bath linens and sheets. Only thing needing attention was the rim ABOVE the tub enclosure! I would definitely stay there again!
Stayed 1 night in Dec 2023
Response from Management on 22 Dec 2023
Thank you for your complement. We appreciate it.

2/10 Terrible

Jordan

Stayed 1 night in Dec 2023
Response from Management on 22 Dec 2023
You don’t let ke it , Thank you you not came again on this hotel

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 23 Dec 2023
Thank you for give our opportunity for our business. We appreciate it

10/10 Excellent

Troy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it all good!!!
Stayed 1 night in Nov 2023
Response from Management on 24 Nov 2023
Thank you so much

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on 22 Dec 2023
Thank you

6/10 Okay

Margaret

Liked: Staff & service, room comfort
Disappointing this time. Last room there nicer.
Blanket had holes in it. Bathroom old and not very clean looking. Beds very comfortable and pillows good. Used noise machine because of loud sounds from highway.
Stayed 2 nights in Nov 2023
Response from Management on 24 Nov 2023
Ok

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Large room. Very comfortable. Do not let the size or look deter you. Nice place.
Stayed 1 night in Nov 2023
Response from Management on 22 Dec 2023
Thank you for your complement,we appreciate your support

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Nothing fancy but very clean. Will stay again
Stayed 1 night in Nov 2023
Response from Management on 11 Nov 2023
Good complement.thank you

8/10 Good

oletha

Stayed 1 night in Oct 2023
Response from Management on 10 Nov 2023
Thanks

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At first glance you may pass this place up.
At first glance you may pass this place up. But, the room was totally updated! Service was great and staff very nice. I usually stay at another hotel. But, will definitely choose here instead. If you're ok with just a clean comfortable place to sleep. This is the place!
Stayed 2 nights in May 2023
Response from Management on 10 Nov 2023
Oh ho very nice

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, room comfort
No free breakfast as advertised
Free breakfast was in the description but when we arrived the front desk said they don’t offer it anymore because “people complain about everything.”
Stayed 2 nights in Oct 2023
Response from Management on 10 Nov 2023
It very true ,free breakfast with guest put bed review

8/10 Good

Patricia

Stayed 2 nights in Oct 2023
Response from Management on 10 Nov 2023
Thank you

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Nice clean rooms. Great location close to the highway.
Stayed 2 nights in Oct 2023
Response from Management on 10 Nov 2023
Very good

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a one night stay. Next to busy road but air was loud enough to not notice. Great distance from everything
Stayed 1 night in Oct 2023
Response from Management on 10 Nov 2023
Thank you for supporting our business

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management on 10 Nov 2023
Thank you so much

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2023
Response from Management on 10 Nov 2023
Very nice

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Management on 10 Nov 2023
Good

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned out well
Pleasantly surprised. Room spotlessly clean and bed and linens nice. It’s a drive up to the door motel room but turned out great. Would definitely stay again.
Stayed 1 night in Sep 2023
Response from Management on 10 Nov 2023
Thank you

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, room comfort
Nostalgic but reliable
Let us check in well before time since going to tailgate. Good service in a clean MOTEL.
Stayed 1 night in Sep 2023
Response from Management on 10 Nov 2023
Thank you for your complement

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Give it a try!
Nice clean room. Will stay again. Light sleepers beware. The location is right off the highway and it is pretty loud. I didn't mind but light sleepers should be mindful.
Stayed 2 nights in Sep 2023

6/10 Okay

Christina

Travelled with partner
A proper comforter or warm blanket would be nice The thin blanket wasn’t sufficient The floor is very cold a mat for the bathroom ( other than the very thin towel) would be preferable Most places now offer body wash but we had to go buy some and no hair conditioner for a 2 day stay?
Stayed 2 nights in Sep 2023

6/10 Okay

Connie

Business traveller
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Kimberly

Stayed 1 night in Sep 2023
Response from Management on 10 Nov 2023
Thank you so much

6/10 Okay

Roy

Stayed 1 night in Aug 2023
Response from Management on 10 Nov 2023
Thanks

4/10 Poor

Roy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very friendly
Stayed 1 night in Aug 2023
Response from Management on 28 Aug 2023
Sorry to say you booking No Smoking room and No Smoking room we take 100 deposit and if you keep clean after we check we give DEPOSIT back after we check room

6/10 Okay

Roy

Travelled with partner
Disliked: Staff & service
Staff holler at me
Stayed 1 night in Aug 2023
Response from Management on 26 Aug 2023
You listen properly? What staff say.

2/10 Terrible

Catia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is rude/room stunk
The owner/manager of the property was really rude, not only did he throw the room key card at me, but came knocking on my room door like he was the police. The room itself stunk really bad, we tried to air it out but it didn't work. We asked to be moved and that's when he got really upset. He scared my 13 year old, for sure to the point he couldn't fall asleep because he though the owner was coming back to do something. The counter tops were sticky and dirty and the bathroom had red splashes all over the walls. I know pictures would show proof but I was really disgusted that I just wanted out of there. Fyi the owner wouldn't refund our money and instead up charged us to switch rooms. Fyi stay clear of this place, especially if you are traveling with kids. Terrible attitude!
Stayed 1 night in Aug 2023
Response from Managers on 16 Aug 2023
You think you are smart ? So why you booked Smoking room ? And mid night you came & change room to No Smoking room we change number Smoking room . And we have all room has air conditioning is working good no problem we rent this room you stay every night 7 days a week no one has problem only you has problem for this room . You do not came this property again.

4/10 Poor

Crystal

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room had a lot of spackle everywhere in the room. When it rained, the water came under the door. It was clean. You are getting what you pay for. Not a fan of the cigarette smell when requested a smoke free room
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Management on 28 Aug 2023
Thank you so much

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into the room on a day that was 100 degrees outside and the AC was off in my room. I inquired at the desk as to why the AC was not turned on in my room despite having booked it days in advance. I was told that Regency Motel does not turn AC on because it only takes 30 min to cool the room and that they don’t turn AC on before any guests. I have been experiencing lodging for 50 years and I have never heard of such a policy. As a result my mattress retained heat throughout the night. I had slept in a tent on RAGBRAI this week with more comfort than at the Regency 7 Motel. The thermodynamics of the walls cannot cool 30 degrees in 30 minutes because it takes 6-12 hours to establish that goal.
Stayed 1 night in Jul 2023
Response from Management on 30 Jul 2023
Sorry for an inconvenience, we are not run air conditioning for 24/7 . Can you plz tell me you run your car for 24/7 ? Cause they burn gas in your vehicle that’s why you can not run your vehicle,Same we are not run air conditioning 24/7 cause utilities are way high and all other cost is way higher then normal before Covid .when ever save money we have to control . Give me an answer you run vehicle 24/7 ?

6/10 Okay

Troy E

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Staff not very welcoming, blood stains on bedding. Shower heads too low
Stayed 1 night in Jul 2023

2/10 Terrible

Takarius

Disliked: Cleanliness, staff & service, property conditions & facilities
I need a refund
Stayed 1 night in Jun 2023
Response from Management on 20 Jun 2023
Why you need refund?

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value! Looks a bit old fashioned on the outside, but kept up very well. Inside is more updated. Very clean, with a very comfortable bed. Highly recommended.
Response from Management on 17 Jul 2023
Thank you for your complement

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023

6/10 Okay

Tyrone

Stayed 2 nights in Jun 2023
Response from Management on 17 Jul 2023
Thank you

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The staff were very friendly and accomodating. The room was very quiet and comfortable. The unit was very clean. Great access to Fayetteville, as well as easy access to exploring the Bentonville/Fayetteville area
Stayed 3 nights in Jun 2023
Response from Management on 17 Jul 2023
Thank you so much

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023
Response from Management on 17 Jul 2023
Thank you for supporting our business

4/10 Poor

randy

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Management on 9 Jun 2023
Sorry for an inconvenience, do not came on this property again.

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No better value
This place is a find!!! Clean, super comfortable with premium bedding!! Close to highway, but if you run the AC unit, no noise issues!! GREAT PLACE
Stayed 1 night in May 2023
Response from Management on 22 May 2023
Thank you for your complement. We appreciate your business. Thank you again

8/10 Good

Morgan A.E.

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue where a "Smoking" room had accidentally been selected. However, one of the travellers has asthma and cannot be in these rooms, the staff accommodated a change of room without issue.
Stayed 1 night in May 2023
Response from Management on 23 May 2023
Thank you

6/10 Okay

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property upon entrance looks just like pic, clean bed, TV and bathroom. Pretty spacey for a short visit. However off a one way rd, which I’m from the area and knew. Still bothersome when drove to buy things nearby since we were soo exhausted. Liquor store &other nearby spots available walking distance. However, near MLK which is pretty safe depending on time of day and traffic. Strict no smoking policy! Won’t stay there again most likely but it’s ok. No in room coffee machine and didn’t wanna go back in office to use common area one, so just left to buy food and drink.
Stayed 1 night in May 2023
Response from Management on 18 May 2023
Thank you

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 2 nights in May 2023
Response from Management on 18 May 2023
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

carroll

Liked: Cleanliness
Stayed 1 night in May 2023
Response from Management on 15 May 2023
Thank you for your complement

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Room was very clean and comfortable. Could hear some traffic being next to the highway but not a problem. Would stay here again next time I am in town.
Stayed 2 nights in May 2023
Response from Management on 10 May 2023
Thank you for supporting our local business.

10/10 Excellent

John

Stayed 1 night in Apr 2023
Response from Management on 5 May 2023
Thank you so much for your complement,we appreciate for your support.