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Reviews of The Ritz-Carlton, Bangalore

5 out of 5
The Ritz-Carlton, Bangalore
Number 99 Residency Road, Bengaluru, Karnataka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 151 out of 186 reviews" "
Rating 8 - Good. 20 out of 186 reviews" "
Rating 6 - Okay. 9 out of 186 reviews" "
Rating 4 - Poor. 4 out of 186 reviews" "
Rating 2 - Terrible. 2 out of 186 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vinod, Hayward

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

Agnita, Issaquah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Sara

Stayed 3 nights in Dec 2023

10/10 Excellent

Eipe, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful hotel and the service is exceptional.All the staff that we met are always smiling and wanting to do their best to make you feel welcome. The restaurants are all extremely good. We used the spa services three days in a row and we had possibly the best massage in the world. The therapists are trained so well and we really liked our treatments very much.
Stayed 4 nights in Dec 2023
Response from George Bennet Kuruvilla on 5 Jan 2024
Dear Guest,It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on Expedia. The team and I are delighted to know that you had a wonderful experience at The Ritz-Carlton, Bangalore and we were able to live up to your expectations. We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon. Warm regards, George Bennet Kuruvilla General Manager The Ritz-Carlton, Bangalore

10/10 Excellent

Nishanthan

Stayed 3 nights in Dec 2023

8/10 Good

Janine K

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Stay in the Heart of Bengaluru
I cannot say enough good things about this hotel and their staff! From the moment we arrived we were treated like royalty. Our 3-year-old son was treated like the most special little one - they set up a pizza-making activity for him with the chef, gave him small gifts and even gave him flowers and balloons! The pool, spa, salon and all the amenities are top notch. We have never felt so pampered! The room was spacious, clean and comfortable. The food we had on property was delicious and all seemed individually prepared to our liking. This stay will make us consider Ritz-Carlton where we can for our world travels and is a must-stay when visiting Bengaluru.
hotel pool
hotel entry
traditional dance performance near the hotel entrance
Stayed 3 nights in Oct 2023
Response from George Bennet Kuruvilla on 5 Jan 2024
Dear Guest,It was a pleasure having you stay with us and thank you for taking your valuable time out to review us on Expedia. The team and I are delighted to know that you had a wonderful experience at The Ritz-Carlton, Bangalore and we were able to live up to your expectations. We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon. Warm regards, George Bennet Kuruvilla General Manager The Ritz-Carlton, Bangalore

10/10 Excellent

Sarang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful and truly helpful. Great location, very central.
Stayed 1 night in Oct 2023

6/10 Okay

Adeline

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAVI'S JULY RITZ BLURU REVIEW
Great location and room.
Stayed 3 nights in Jul 2023

8/10 Good

jayaprakash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Ram

Business traveller
Liked: Cleanliness, staff & service, room comfort
This may not fulfil your business trip mission.
The property needed to stand out like the RITZ should be. It was OK but more for leisure travelers rather than business travelers. The TV did not work, i had to get TECHNICAL people to come and make the change. The Coffee machine did not work. There was no provision to use the business center unless i pay an unreasonable price per hour. the only choice i had was to use the Coffee shop which turned out to be even more expensive.
Stayed 1 night in Jul 2023

10/10 Excellent

Beena, Sewell

Liked: Cleanliness, staff & service, property conditions & facilities
The Ritz Carlton is always known for its impeccable service and the one in Bengaluru lived up to it and more. The combination of discrete hospitality coupled with Indian traditions and spectacular artwork makes the hotel a special place. It is also within walking distance of Cubbon Park and Vidhan Soudha. I particularly enjoyed the traditional dance display and lighting of the lamps.
Stayed 3 nights in Jul 2023

10/10 Excellent

Yolanda, Calexico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What I really enjoyed was the sense of safety. As for the location it is walkable to many good areas. There is nothing that I didn't like and I wouldn't hesitate to stay. It is a plus on my list.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect experience.
This was an amazing experience. the service was as good as it gets. Great Hotel and great staff.
Stayed 3 nights in Jun 2023

10/10 Excellent

Chitra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff. Very pleasant and helpful staff starting with front desk to room service. Property was clean and very conveniently located to a lot of places we wanted to visit in Bengaluru. Would absolutely recommend to anyone and will also choose as my stay option again.
Stayed 1 night in May 2023

6/10 Okay

Thejaswi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Tracey, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay, though limited was fantastic. This is one of the best Ritz Carlton’s we have visited anywhere in the world. The staff from the trainees, to the concierge, to Jasvir Belwal, to the front desk manager and the waiters in the Market restaurant were very attentive, kind, gracious and made our stay a real joy.
Stayed 1 night in Feb 2023

10/10 Excellent

Philippe

Stayed 1 night in Jan 2023

10/10 Excellent

ganesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & service, zero complaints. There was one mishap - I was jetlagged and I was asleep without the DnD sign on, and room svc woke me up (wrong room). Can't really blame them, these things happen. Other than that, my five day stay was flawless. I didn't have a chance to eat at the restaurants, room service was good. I'd like to call out the breakfast waitstaff, they were exceptional. Lots of good options for breakfast too, with like 5 different cuisines. Overall, I really enjoyed my stay, will stay here again.

10/10 Excellent

Nisheeth

8/10 Good

Sarang

Travelled with partner
Liked: Cleanliness, amenities
Nice rooms and location. Staff attentive but inefficient. Overall upkeep of property is reasonable.
Stayed 4 nights in Sep 2022

10/10 Excellent

Dion agustha gogus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel..
Stayed 2 nights in Sep 2022

2/10 Terrible

Om

Stayed 1 night in Aug 2022

4/10 Poor

Dhanunjay

Stayed 1 night in Apr 2022

10/10 Excellent

Avishay

Stayed 2 nights in Mar 2022

10/10 Excellent

MATHEWS

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the Best property in the CBD area !!
Stayed 1 night in Jan 2022

10/10 Excellent

Nayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great except airport shuttle meaning only way
Good
Stayed 1 night in Dec 2021

10/10 Excellent

Mr. Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
Stayed 1 night in Sep 2021

10/10 Excellent

amit

Stayed 1 night in Sep 2021

10/10 Excellent

Karthik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Amazing stay. Amazing staff. To name a few, Osama, Shubam, Dhiksha, Rini, Chinna, Karan.. So empathetic and caring. Highly recommend this place.
Stayed 1 night in Apr 2021

10/10 Excellent

Karthik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Amazing, friendly and courteous staff..Pleasant stay.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2021
Response from The Ritz Carlton, Bangalore on 31 Mar 2021
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service - by every staff member. Exceptional food experience - even at the breakfast buffet - high level of special/customised food options to elevate the gastronomical experience.
Stayed 2 nights in Mar 2021
Response from The Ritz Carlton, Bangalore on 15 Mar 2021
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

8/10 Good

Verified traveller

Stayed 1 night in Jan 2021
Response from THE RITZ CARLTON, BANGALORE on 8 Feb 2021
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Great Hospitality. The SPA was the best experience. Would have preferred to have breakfast in open air than the banquet. Fresh air is always a bliss
Stayed 1 night in Dec 2020
Response from The Ritz Carlton, Bangalore on 3 Feb 2021
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perhaps our best ever hotel experience
we truly enjoyed our stay at the Ritz-Carlton, Bangalore. It may well have been our best ever hotel experience. Service was amazing, personalized and friendly. It seemed that people were ready to do anything for us. This applies to every employee with whom we interacted. The room was very comfortable. Breakfast was good. Since we visited during COVID restrictions, there was no breakfast buffet and there were, generally, few guests.
Stayed 2 nights in Dec 2020
Response from Pawan on 12 Dec 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standards that other inns should aspire to
The only address to be at in Bangalore.
Stayed 1 night in Jul 2020
Response from Pawan Chahar Assistant Director of Rooms The Ritz- on 3 Aug 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards,

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

vikrant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place.
Stayed 2 nights in Feb 2020
Response from Pawan on 3 Mar 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Jyothi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend .
Great stay , no complaints .
Stayed 2 nights in Jan 2020
Response from Pawan on 3 Mar 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Bangalore. The place is awesome and the staff is very professional and courteous. Highly recommended. Would love to visit again.
Stayed 2 nights in Jan 2020
Response from Pawan on 31 Jan 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

6/10 Okay

Steffanie

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Pawan on 31 Jan 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, beautiful, very friendly staff, extremely clean property and room, close to walkable areas
Stayed 1 night in Jan 2020
Response from Pawan on 31 Jan 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Whitney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Pawan on 31 Jan 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Stay
Very clean and well maintained, excellent service and great location. Highly recommended.
Stayed 4 nights in Dec 2019
Response from Pawan on 31 Jan 2020
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Pawan Chahar on 20 Dec 2019
Dear Guest, Thank you for your feedback, I am delighted to hear from you that your enjoyed your stay with us. Me and my team are expecting you back soon, Do let me know if I can be of any assistance. Regards, Pawan Chahar Assistant Director of Rooms The Ritz-Carlton, Bangalore