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Reviews of The Capitol

4 out of 5
The Capitol
No 3 Rajbhavan Road, Near Rajbhavan and Vidhana Soudha, Bengaluru, Karnataka

Reviews

6.2
Rating 10 - Excellent. 9 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 14 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 11 out of 51 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

3.6/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Sebastian

Business traveller
Disliked: Property conditions & facilities
Poorly maintained property
It started with a poor chek-in, where internet coverage was too bad and room was not very clean. in the new room internet coverage was better as modem was nearby. However the room was not looking fresh. The towel set was really bad (which was replaced later). The Display in the TV was full of lines and the mechanic told, it was like that in every room. More over only free channels were available and hardly any paid channels. The remote of the TV was changed twice during my stay, The TV wiring exposed open tables and appeared very shabby. In the bathroom, dryer plug was hanging out from the switch board exposing live lines. Overall the look is that of a property with hardly any maintenance. As the remote was not working, as felt for location of controls on the side and top of TV, a lot of dust got into my fingers.
Stayed 1 night in Feb 2023

10/10 Excellent

HALLIE

Stayed 1 night in Feb 2023

2/10 Terrible

kunal

Business traveller
Disliked: Amenities
A/C was too noisy..breakfast was severd too late at 8:30 AM
Stayed 1 night in Oct 2022
Response from The Capitol on 20 Nov 2022
Dear Sir, Greetings from The Capitol Bangalore! Thank you so much for your valuable feedback. We assure you the best services next time.

2/10 Terrible

CMA Bhogavalli

Stayed 1 night in Aug 2022

2/10 Terrible

Dijesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t take international cards, dirty room, found hair and **x juice, no shower towels, they got me a floor towel after 45 min waiting, they don’t answer the phone, they accused me stealing towels and searched my baggage, I reported to orbitz they didn’t do anything 🙄,
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Donnie, Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I will probably try a different hotel next time due primarily to their internet issues. Their internet is down at least once a day, mostly because of poor network design within the hotel. They keep running out of IP Addresses inside their network and they have to call some other company to fix it each time which takes an hour for some reason. Additionally their internet access scheme are bandwith & time limited logins that last 2 days each and 2 gigs for each login so when that login is consume you have to use a new login. I was working over the weekend in the hotel and consumed all of the logins they provided, and when I asked for more they gave me a hard time about it and gave me 24 hour logins with 1gig of bandwidth each. Breakfast is good, cleanliness is decent to good, they reused my towels a few days by refolding them and putting them back on the rack which barely bothers me but may bother others. Staff is pretty good, room is nice but has strong scent that gets really strong when the room heats up, once you turn the AC back on it cools and the scent disappears mostly. If it weren't for the internet mess they've created I would stay at this hotel again. I was working in a building on the same block for 2 weeks and the internet in my work building was always up and very fast, don't let the hotel blame their internet issues on external problems, I could fix their issues in 1 day with a better design & get rid of their network management company.
Stayed 9 nights in Sep 2019

8/10 Good

Puneesh

Liked: Cleanliness, staff & service
Staff &service perfect, property needs maintanance
Staff is amazing and the service was perfect ....Very good experience but management needs to take care of civil work maintainance for toilets fittings etc etc and also upgrading and maintaining furniture and interiors which needs serious attention
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fine. Satisfactory, except cooling was insufficient in Room, attention was drawn twice but all in vein.
Stayed 1 night in May 2019

10/10 Excellent

אנדריי

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Neelkant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My guests were happy with the services and facilities. looking forward for our next chance to stay at The CAPITOL
Stayed 1 night in Dec 2018

2/10 Terrible

Sri

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very bad. Everything is broken inside hotel room. Bed and sheets were very dirty. This is a 1 star hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

SHASHANK, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms and convenient location makes Capitol a good choice
Stayed 1 night in Nov 2018

6/10 Okay

Dr JAYARAMAN

Stay in Capitol
room was reasonable,little overpriced for the facility Staff is good,attentive and courteous Breakfast was okay,but variety was less,I got the same choice on almost all days.Stayed for 4 days The furniture looks old,t=bathrooms small, and not so well maintained,even the lift.No directions for staircase,I could not locate one,I wonder whether there is one I feel they have to give some more attention to routine maintenance of the rooms,even the towels. Hotel amenities are just routine Location is very good,easily accessible The four star status The staff was good in responding to calls and getting things done fast,that was definitely scoring above all other shortcomings There is a gym,Swimming pool,conference hall,and all other amenities,but what is lacking is attention to details

2/10 Terrible

Singh , mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Best hotel. Cooperative staff with down to earth behaviour. Convenient location. Delicious food and good service.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad condition of the room. no hot water, lock
i will never recommend this hotel to anybody unless they refurbish the whole hotel. there is dust in all the furniture in the lobby, coffee stains on the tables

2/10 Terrible

UDHAYA BASKAR, LONDON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired Hotel with Sad rooms and services
Very Poor in condition of the room and looks tired or sad. Needs uplift. Fridge & bar facility in the room is empty. Lights in the ceiling are broken and patched up with cello tapes. Buffet is the worst with empty food trays and only two staff handling the whole buffett which makes them difficult to handle the customer requirements and to replenish the food. OVERALL it was not a pleasant stay and will never satay again in Capitol.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
The hotel was not as expected.It doesn't deserve any star.the service was very poor.rooms appeared very dull in a tired condition with poor lighting.Breakfast trays were empty and no one to serve and they were taking ages to respond when asked to get something.It wasn't a pleasant stay altogether.

6/10 Okay

Indu

Liked: Staff & service
Disliked: Property conditions & facilities

4/10 Poor

GAURAV

Disliked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

harsha, SFO

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old building.. Things are falling apart. Loose light bulb fell on my wife in the bathroom.. Not a pleasant experience.. Don't recommend Also, breakfast buffet is very expensive

2/10 Terrible

Rohit, New delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs
***Avoid Avoid Avoid Avoid Avoid*** 1.When you book - you get is Room + breakfast and wifi ... Also free are the cockroaches ( yes live ones)in the room wifi which never works in the hotel, dust and fluff in the room. 2.The power plug have an issue , each time I put in my phone charger , the main fuse used to trip. It was a main wall socket issue, the hotel simply said please don't use this plug and that plug , balance plugs should not be an issue. 3.There were some good stuff at the hotel - The cable TV signal was good !!! / The staff at the coffee shop great , good location..

6/10 Okay

sonu, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good... Food I would rate average..
Food was average.. After giving inputs chef did try improving the dish.. Breakfast is very average nd less variety.. Room is comfortable but not sound proof , meaning movement outside or in the next room can be heard especially in the night it makes u feel someone is trying to open ur door but is actually opening theirs. Staff is excellent... Rooms are clean .. Room service is great.. Someone who is not fussy about food can opt for this..

6/10 Okay

Saranya

Liked: Cleanliness, room comfort

6/10 Okay

ankur, india

Liked: Cleanliness, room comfort
Good hotel in city centre
Room size was good but fridge not working. Daily renew of wifi password was an irritant. Travel facility from front desk is extremely overpriced and the car we booked was two hours late. No alternate arrangements were made and we reached our destination late at night

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean friendly
Nice clean experience. Good in room dining and not vey expensive too. No mini bar, just a fridge with three colas. Ordered from the bar to find out that they have their last four beers which i did order. But overall a friendly experience.

8/10 Good

omer erulke, istanbul

Liked: Staff & service, property conditions & facilities
location was close to centre
4x but 3x hotel.very old hotel.staff and service was nice.there were a wedding function and did not able to sleep till 01:00 after midnite.

6/10 Okay

Kris, India

Liked: Staff & service, room comfort
Good location
Awesome breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rajesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel
Great Place to Stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food Hotel
Great Comfort

8/10 Good

tom, florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Banaglore
Hotel is good for the price. Internet is free but thecode system is a pain

6/10 Okay

Tom, South Florida

Good hotel for the price. Free internet but the code system is a pain. Second time I have stayed there, will stay again.

6/10 Okay

K K Ravindran

Disliked: Staff & service
Don't book a club room in this hotel
After paying a higher rate for club room an ordinary room was given in the 2nd floorAfter an argument a better room was given in the 4thfloor There was a massage chair in the room which was not working. When asked about giving standard room after charging for club room the duty manager told the amount charged by hotels.com is less than what they charge when booked directly and advised me to book directly for getting facilities applicable to club room. Though a higher rate is charged for club room no addl facilities were given. I am very much disappointed about my decision to book this hotel.

8/10 Good

Sarmishtha

Liked: Cleanliness

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
worst experience
worst food and there is one to carry my luggage .dinner was the worst dinner (buffe...)they were serving nonveg as it seems gold fr them

6/10 Okay

Verified traveller

Liked: Staff & service
My bathroom was very old , but rooms were very clean. I could not turn of the light at night, because lights, ac, television and all items were connected to main switch. there was no separate switch for bed side lights. Tv and refrigerator was from same outlet, so you have to use one at a time.Other than electrical problems and bathroom, everything was good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to my business work
I had a good stay. No complaints.

4/10 Poor

Caio Tadeu, New York

Disliked: Staff & service, property conditions & facilities
The Capitol Hotel-Bangalore, India
This hotel is considered a 4 star hotel. But maybe when it was built, many years ago. I'd give it a 2.5 tops. It's not well maintained, it's dirty with finger marks, scratches, old carpeting and not very well cleaned bathrooms. I had to request the management to replace the shower head as it was very dirty lie it had never been cleaned, and one wonders about the state of the kitchen. The food is just ok and although the staff is very friendly and will try to make your stay comfortable, they are not very knowledgeable about the surroundings and what to do do when you want to play the tourist. The neighborhood is very noisy but I guess not much you can do about it in Bangalore, due to bad traffic. The hotel is not located near good restaurants but close to some historic governmental buildings. The Internet is ok but not great, sometimes slow making it difficult to download documents. For the same or a few more dollars you can stay in better brand name international hotel chains that will supposedly have the same standard in every country. The purpose of staying at this hotel was purely business, that it seemed closer to the International Exhibition Center but traffic makes it a long journey of at least 45 minutes. The hotel gym is a joke. It's in a regular room converted into gym with a few machines and that's all. A good point, the hotel has cabs all the time so no long waiting for one. But that's not enough to make it a repeat booking.

8/10 Good

Ken, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location hotel
This is an excellent location hotel . Was value for money and the rooms were clean. The breakfast was good and had a pleasant stay

10/10 Excellent

Sanjiv, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel truely deserve to be rated higher than its current rating. Perfect location, great service
Will definitely visit again

6/10 Okay

Almost Satisfied

Liked: Cleanliness, staff & service, room comfort
comfortable enough
We chose this hotel because it was in the center and they gave "free" rides to and from airport. It was still very overpriced compared to hotels we stayed in in Kerala, but this is Bangalore, where hotels seem to cost much more. So it's hard to make an informed judgement. That said, we got a good night's rest. Also, we like to walk, and though it was only 1.5 km to the main shopping district on MG road, there was so much construction that it was downright dangerous walking, especially at night.

10/10 Excellent

Sai, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent business and leisure hotel
The Capitol is one of the few hotels in Bangalore where services and facilities actually match the star rating they've received. There are way too many so-called 5 STAR hotels that are crap in Bangalore - their staff are clueless, rooms may not be in good condition and basic stuff like internet connectivity or cable TV become a chore not to mention the food! The Capitol has all that in order - food is great and room service is fast.

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
空港送迎サービスをお願いしたが返信がなく、電話しなければいけなかった。 このサイトには往復1500ルピーと書かれていたのに、実際には片道1480ルピー請求された。 時間がなかったので、そのまま払った。 浴槽が黒ずんでて入る気になれなかった。 朝食のバイキングは普通。特別美味しいものはなかったです。 場所は観光に便利で良かったです。
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel très daté. personnel tente de combler mais l'état de l'etablissement est tellement mediocre que c'est peine Perdue. Chambre nettoyée mais usée. prise hors des murs, baignoire inutilisable (brune au fond). Parquet qui se décolle, etc. Le lit était très confortable. Très compliqué d'avoir un taxi. Le premier jour j'avais une reunion tôt, je demande un taxi à 7h00 precise le lendemain. Evidemment à 7h00 on appelle seulement et on me dit "No problem, taxi will be here in 30minn". Je suis donc parti seul marché et tenter d'attraper un Rickshaw.
Stayed 4 nights in Jan 2019

8/10 Good

TSECHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TSECHU, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE
走約一兩公里就有熱鬧地帶~服務跟飲食都沒話說得好!!