The two gentlemen at the front desk overnight were very kind. During the day, the women at the front desk were not as nice. One would allow people to take their dogs into the pool, yes I mean swimming, but we were not allowed to bring beverages or snacks to have on the tables. The room was not clean, there was dirt on the bathroom floor, old food in the fridge, the towels were stained, and there was a weird questionable blood stain on the ironing board cover which clearly had not been washed in a very very long time. The worst part is we had two adults and two children with us and 4 days after we checked out they charged us for having dogs in the room. After calling and speaking with the manager and proving that I paid over $300 to have my dogs put into boarding, as well as sending the time/date stamped camera images of the inside of my car from the rear view mirror showing that my giant dogs were not in the vehicle for our trip, they refuse to reverse the charge saying that we must have snuck them in. This property will be hearing from my lawyer.