This is a very nice hotel made even better by the staff. The facilities are better than average and I had a very comfortable stay. The rooftop pool is small but nice - great view of HCM from there. Everything is pretty much within walking distance.
At the end of the day, this hotel is of a high standard, especially for the price. The incredible customer service from the staff makes it even more memorable and I would definitely go back.
We spent one night at the hotel before taking a Mekong Delta tour. The hotel is well located and the staff very friendly and accommodating. The room was very comfortable and the buffet breakfast was above expectations. We booked in again after the tour and if in Saigon again will return.
Room provided was different from picture shown on internet, not that spacious for a deluxe room. Hotel staffs are helpful. Wifi service is excellent. Breakfast was satisfying. But mattresses and pillows are a bit hard. However, hotel is at good location, convenience for eating and shopping. Near to Ben Thanh Market, Reunification Palace, Saigon Notre Dame, Central Post Office, Saigon Square, etc. Beside a convenience store. Taxis are always available when you step outside of the hotel.
I have stayed that this A&EM before and my review is based on the previous stay. I booked this hotel for my latest trip and after arriving found that there was a major renovation underway. Due to the noise and dust I requested to be moved to the A&EM just around the corner. They were happy to do the change for me and helped carry my bag around the corner. Great people, safe hotel chain located in a very good area.
The Hotel is very centrally situated. The room could do with a refurbishment. The mat on the floor has been there for the past three visits we have made.. It is very tired. The curtains in the room were very dirty.
The staff were very helpful (if you could be understood).
Not sure of the smoking rules. I was on what I thought was a non smoking floor and could smell cigarettes all the time.
If you are looking for a handy place for shopping and only stay a short time, this is the hotel to chose.
Pocket Guide: Ho Chi Minh City Ben Thanh Market Hotels
Adorned by an instantly recognizable clock tower--which also graces the national currency--Ben Thanh Market is one of Ho Chi Minh City's iconic landmarks. Occupying a pavilion that covers about 1 square kilometer, and buzzing with activity, the market is an explorer's delight. Go browsing for handicrafts or produce, try the varied local cuisine, or just hone your haggling skills.
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