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Reviews of Caesar Business Belo Horizonte Belvedere Managed by Mercure

3.5 out of 5
Caesar Business Belo Horizonte Belvedere Managed by Mercure
Av. Luis Paulo Franco, 421, Belvedere, Belo Horizonte, MG

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 394 reviews" "
Rating 8 - Good. 144 out of 394 reviews" "
Rating 6 - Okay. 48 out of 394 reviews" "
Rating 4 - Poor. 12 out of 394 reviews" "
Rating 2 - Terrible. 15 out of 394 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 3 nights in Apr 2024

8/10 Good

waldemir

Stayed 3 nights in Aug 2023
Response from Thiago Bosco on 31 Aug 2023
Sr. Waldemir,Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Caesar Business Belo Horizonte e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro.Estaremos inteiramente à disposição em sua próxima viagem a Belo Horizonte.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
I have never done this before, but I actually considered asking to be refunded for my stay at this hotel. I traveled around Brazil for 10 days, staying at 3 different locations, and this hotel was the worst I've ever stayed in. No one told me the room was solar powered, so I thought the electricity was out in the room. There were holes in the wall and trash on the floor when I checked in. The light fixtures were pulling out of the wall and the furniture was falling apart. The WiFi didn't work in my room, and the TV was not hooked up, so it only played one channel, and no one from the hotel was willing or able to fix this. The room next to me played their TV loudly all night long and seemed to be an adjoining room to mine, so I couldn't sleep. The halls were dark and it was impossible to see. The first floor of the hotel and the restaurants are lovely, camoflouging the crumbling, dirty, non-functioning upper floors. The quality of the room was more in line with a hostel than a hotel. The overall cleanliness, quality of the room and amenities, and level of service, does not match the price of the room in any way.
Stayed 1 night in Jul 2023
Response from Thiago Bosco on 22 Aug 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Thiago BoscoFront Desk ManagerCaesar Business Belo Horizonte

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great hotel all around. However if you do not speak Portuguese, the language barrier can be difficult with some staff.
Stayed 12 nights in Mar 2023
Response from Thiago Bosco on 30 Mar 2023
Dear Daniel,We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Luiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a plus; not noisy. Friendly and attentive staff. Valet parking is very slow and at times unresponsive.
Response from Thiago Bosco on 23 Dec 2022
Dear Luiz,We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sorry for the valet parking, i will talk with the responsable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thiago BoscoFront Desk ManagerCaesar Business Belo Horizonte

6/10 Okay

Erick

Liked: Cleanliness
I paid for breakfast and did not receive.
Stayed 5 nights in Nov 2022
Response from Thiago Bosco on 23 Dec 2022
Dear Erick,Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I dont understand, did you take the breakfast? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Happy Christmas!!Sincerely,Thiago BoscoFront Desk ManagerCaesar Business Belo Horizonte

10/10 Excellent

Filipe

Stayed 1 night in May 2022
Response from Thiago Bosco on 13 May 2022
Sr. Filipe, Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-lo em breve! Atenciosamente,

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very flexible
Amazing service and very friendly. I had a unique travel situation and the hotel was very flexible with an early check-in ad late check-out. Everyone was very friendly, the room was huge and super comfortable. Easy access to BH Shopping and other stuff nearby.
Stayed 1 night in Aug 2021
Response from Thiago Bosco on 11 Oct 2021
Dear Nicholas, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a Haitian gentlemen that worked at the front desk and was absolutely phenomenal. He was very kind and helpful. He made me feel welcomed and was very professional. The hotel is in a great location and everything is walking distance.
Stayed 6 nights in May 2021
Response from Thiago Bosco on 29 May 2021
Dear Guest, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team and Junior. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco

2/10 Terrible

Letícia

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
rude staff, closed pool and gym, internet does not work, dear breakfast! parking has to pay a part. hated
Stayed 7 nights in Mar 2021
Response from Thiago Bosco on 22 Mar 2021
Dear Letícia, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager

10/10 Excellent

João

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muito bom recomendo
Stayed 1 night in Sep 2020
Response from Thiago Bosco on 22 Oct 2020
Prezado Sr. João, Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-lo em breve! Atenciosamente,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but far from airport
I only stayed a night here and this is my second time in Belo staying at the same hotel. Rooms are very spacious and comfortable. It is very far from the airport specially if you arrive or leave during rush hour. I may have to switch to another hotel only because of the distance but overall I would stay here again
Stayed 1 night in Feb 2020
Response from Thiago Bosco on 6 Apr 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager

8/10 Good

Mike

Business traveller
Liked: Staff & service, property conditions & facilities
acceptable place. poor location for restaraunts and bars, etc.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising stay
Multiple mistakes/troubles. 1.They can't locate our reservation 2.They do Not to clean the room appropriately 2 nights continuously. 3. We paid junior suite, and they gave the standard room. 4. Very unprofessional front desk manager The facility was good , but, management was very weak.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fast. Hotel is nice, just a little old the rooms
Stayed 2 nights in Mar 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practicity
Practical . Near my meeting office.,good restaurants near by. Easy access.
Stayed 1 night in Mar 2019

6/10 Okay

ecademartori, Miami, FL

Liked: Cleanliness, room comfort
Abusive charges. I was never informed breakfast was not included and was charged extra R$40 for it. Minibar items are insanely expensive. Common areas are outdated, empty and not very functional.
Stayed 1 night in Dec 2018
Response from Thiago Bosco on 28 Dec 2018
Dear Ecademartori, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Tom, Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always courteous and professional with excellent customer service skills. Many of the staff speak English which helps me tremendously as they have arranged various things for me that would have been challenging for me otherwise. Room service food is great and they have a very nice and large fitness room! Excellent hotel and staff!
Stayed 1 night in Nov 2018
Response from Thiago Bosco on 24 Dec 2018
Dear Tom, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Tom, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this hotel every year for the last seven years on my business trips to Belo and the service and accommodations are consistently excellent. The hotel staff are all friendly and most of the front desk staff speak good to very good English. Rafael was very helpful and courteous and he assisted with a challenging Uber situation. Patricia at the front desk is professional and has great customer service skills. Carlos the bellman has been there for several years and is always helpful and wears a big smile! My only issue this time was with breakfast as it wasn’t very good. The selection was limited, the fruit was of only mediocre quality and both the hard boiled eggs and the scrambled egg dish were essentially inedible. Otherwise my stay was really good! They also have a good fitness center which is unusual at many Brazilian hotels and this is a requirement for me. Very pleased!!
Stayed 2 nights in Nov 2018
Response from Thiago Bosco on 24 Dec 2018
Dear Tom, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry about the breakfast; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2018
Response from Thiago Bosco on 9 Dec 2018
Prezado Hóspede, Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-lo em breve novamente! Atenciosamente,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Clean Good location Good Stuff Parking expensive Price expensive too
Stayed 1 night in Dec 2017
Response from Thiago Bosco on 15 Jan 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 Terrible

Frederick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled booking
Booking was cancelled since dates were incorrect, stayed in hotel on 16 June, request refund. Have sent several cancellation requests without success
Stayed 1 night in Jul 2017
Response from Savio on 11 Aug 2017
Dear Frederick, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please check with the expedia site. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

10/10 Excellent

Kayhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, very good hotel.
Response from Savio on 7 Jul 2017
Dear Kayhan We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LESLEY, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip arrived early before check in & Rafael on reception was excellent organising my room straight away. Service excellent, food very good, good buffet breakfast. Hotel situated on busy road so rooms at rear best for light sleepers. Large shopping centre, food outlets nearby.
Response from General Manager on 27 Oct 2016
Dear Lesley, Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Comfortable and convenient. Friendly staff. Good Breakfast, unfortunately no coffee machine in room.
Response from General Manager on 27 Oct 2016
Dear, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thiago Bosco Front Desk Manager Caesar Business Belo Horizonte

6/10 Okay

Verified traveller

The gym on the top floor, the equipment was not working. Jacuzzi water was far too hot. Otherwise room and food good
Response from Savio on 30 Jan 2016
Dear guest; Thank you for taking the time to tell us about your experience at the Caesar Business Belvedere. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Caesar Business, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sávio Bromberg Front Desk Manager Caesar Business Belo Horizonte

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tom, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel in Belevedere area of BH.
It is not worth it to reserve via Expedia, since the Expedia rate was worse than reserving with the hotel, and the Expedia rate did not cover breakfast (which had I reserved locally, would have been covered. Disappointed with Expedia.
Response from Savio on 16 Sept 2015
Dear Tom, We very much appreciate your comments regarding your stay at the Caesar Business Belvedere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sávio Bromberg Front Desk Manager Caesar Business Belo Horizonte

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
good
good business hotel, restaurant could be better, lighting for pool and pool heating advisable

8/10 Good

Verified traveller

Liked: Cleanliness
good
Missed cofffee in the room and an ironing possibility which was not delivered in three days

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Joe, Montreal

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room was not so clean and bed sheets stained. Pretty poor for a quality business hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Complimentary breakfast not included in room price
The expedia.com.au website states that the booking of this hotel comes with a complimentary buffet breakfast. "A complimentary buffet breakfast is served each morning between 6 AM and 10:30 AM" It seems that complimentary in English does not translate to "included in the price" in Portuguese. I would recommend that the web page for this particular hotel is updated so that another potential guest does not fail to book this hotel thinking that they will get breakfast included. Kudos to the Hotel Manager - Once I presented the details of the website information to the hotel staff they have assured me that they will honour the English version of complimentary.

8/10 Good

Felipe, Miramar, FL

Liked: Cleanliness, staff & service, room comfort
Nice
The fitness center needs more care because there are not towels, some machines broked, no TV etc.

8/10 Good

jahhir

Liked: Cleanliness, staff & service, room comfort
perfect location
the location and the service was very good.. also the rooms was big and confortable.. ill recomended to anyone

8/10 Good

Carlos Eduardo

Stayed 1 night in Nov 2023

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2023

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Boa localização próxima ao BH Shopping
Stayed 1 night in Sep 2023
Response from Thiago Bosco on 21 Oct 2023
Sr. Fernando,Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Caesar Business Belo Horizonte e pelo tempo que disponibilizou para nos deixar os seus comentários. Estaremos inteiramente à disposição em sua próxima viagem a Belo Horizonte.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 2 nights in Aug 2023
Response from Thiago Bosco on 22 Aug 2023
Sra. Denise,Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-la em breve!Atenciosamente,

6/10 Okay

Hugo

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Thiago Bosco on 21 Jul 2023
Sr. Hugo,Agradecemos por nos contar sobre sua experiência no Caesar Business Belo Horizonte. Sentimos muito não termos correspondido às suas expectativas, por favor deixe-me apresentar minhas mais sinceras desculpas. Em nosso hotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo.

10/10 Excellent

Luciana

Stayed 2 nights in Jul 2023
Response from Thiago Bosco on 13 Jul 2023
Sra. Luciana,Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-la em breve!Atenciosamente,

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banheiros antigos
Confortável. Mas precisando reformar os banheiros, estão antigos e não estão de acordo com o nível de conforto que o hotel propõe e nem com o valor da diária.
Stayed 1 night in Jul 2023
Response from Thiago Bosco on 13 Jul 2023
Sra, Valeria,Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Caesar Business Belo Horizonte e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a Belo Horizonte.

6/10 Okay

Márcio

Liked: Staff & service, room comfort
Disliked: Cleanliness
Decepção
Um hotel que não vale o custo beneficio. Tem um bom restaurante Japonês anexo e só. com 50% da tarifa reduzida vale a pena. O atendimento mediano apesar de simpáticos pouco proativos. Um hotel com essa tarifa cobra café da manha a parte. A limpeza do box do banheiro não existia. Vidros do box muito sujos. Academia nao reflete o perfil do hotel. Esta ao lado de um dos principias shoppings da cidade.
Stayed 2 nights in Jun 2023
Response from Thiago Bosco on 13 Jul 2023
Sr. Marcio,Agradecemos por nos contar sobre sua experiência no Caesar Business Belo Horizonte. Sentimos muito não termos correspondido às suas expectativas, por favor deixe-me apresentar minhas mais sinceras desculpas. Em nosso hotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Temos tarifas com café incluso e sem café incluso. A escolha é feito no ato da reserva. Esteja certo de que estaremos tomando medidas apropriadas para lidar com os problemas do seu banheiro e prevenir futuras ocorrências. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo.

8/10 Good

Frederico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Thiago Bosco on 13 Jul 2023
Sr. Frederico,Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Caesar Business Belo Horizonte e pelo tempo que disponibilizou para nos deixar os seus comentários. Estaremos inteiramente à disposição em sua próxima viagem a Belo Horizonte.

10/10 Excellent

ALAIR

Stayed 1 night in Apr 2023
Response from Thiago Bosco on 24 Apr 2023
Sr. Alair,Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-lo em breve!Atenciosamente,

10/10 Excellent

Juliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Thiago Bosco on 2 Mar 2023
Sr. Juliano,Agradecemos pela ótima avaliação do hotel! Ficamos muito felizes por ter aproveitado sua estada e esperamos vê-lo em breve!Atenciosamente,

2/10 Terrible

Alécio M D

Stayed 1 night in Feb 2023
Response from Thiago Bosco on 2 Mar 2023
Sr. Alecio,Agradecemos por nos contar sobre sua experiência no Caesar Business Belo Horizonte. Sentimos muito não termos correspondido às suas expectativas, por favor deixe-me apresentar minhas mais sinceras desculpas. Em nosso hotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo.