Desk, laptop workspace, iron/ironing board, free WiFi

Reviews of Ramada by Wyndham Trenton

3 out of 5
Ramada by Wyndham Trenton
99 Glen Miller Rd, Quinte West, ON

Reviews

7.0

Good

Rating 10 - Excellent. 234 out of 1002 reviews" "
Rating 8 - Good. 334 out of 1002 reviews" "
Rating 6 - Okay. 191 out of 1002 reviews" "
Rating 4 - Poor. 145 out of 1002 reviews" "
Rating 2 - Terrible. 98 out of 1002 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Reid

Business traveller
Liked: Cleanliness, staff & service, amenities
It was fine
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pub quick check in Nice room Pool was cold
Stayed 1 night in Mar 2024

8/10 Good

Karen

Liked: Staff & service
Hotel is showing its age.
Stayed 1 night in Mar 2024

4/10 Poor

Naomi

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed here 2 nights. We picked this hotel because of the pool. The pool was freezing cold. Over the two days neither laundry nor trash was picked up. Because of this we decided to not venture back into the water as we were now concerned that the water quality was not checked given the state of the rest of the poo area. The room was clean. The couch and bed were very worn and saggy and not very comfortable. The water pressure and hot water in the bathroom were minimal. After our first night despite having a Do Not Disturb sign on the door, cleaning staff knocked several times to offer cleaning. Iverall the hotel was not terrible but definitely not great either. I would probably not stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet little hotel that served our quick overnight stay. Very comfy beds and pillows

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Benjamin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no clue where to begin. The front desk staff were friendly so that’s a plus. The check in process was fine. We got to our room and it looked very over run compared to the photographs. The cleanliness of the room was awful, the simplest of details were missed. The wifi that was apart of the room didn’t work at all (I was there for business and needed wifi in the room) the receptionist tried going to two other rooms for me and it was the same side of the building as my original room, and those rooms she tried showing didn’t have working wifi. After trying those other rooms, she said she’d call me with a solution and I never ended up receiving a call from the receptionist with an actual solution. In the room we found used kleenex stuffed behind our mattress, the pillows were barely the size of a throw pillow and we’re not comfortable. The room had a lot of simple details that needed attention and it makes me question if they actually have any form of maintenance.The carpets need a good deep cleaning. The light switches need a good cleaning as there’s built up dirt.The mattress was comfortable which was good. I really wish I could bring more good things to say about this place but based upon my experience I would not recommend anyone to waste their money.There seems to be a lack of good consistent cleaning standards throughout the building. Some common spaces weren’t well kept either. The point of sale wasn’t working at checkout and didn’t receive my deposit back($200)
Stayed 1 night in Mar 2024

4/10 Poor

shane

invoicing was not complete nor decipherable.
Stayed 2 nights in Feb 2024

8/10 Good

R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was comfortable and quiet. Staff were very pleasant. Would highly reccommend.
Stayed 1 night in Feb 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Water out of tap ran yellow. Property needs updating…bathrooms in particular. We didn’t even stay the second night of our reservation even though we got no refund. I had a bad stay in a Ramada 20 years ago. This was a second and final stay.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
The pool was way too cold !! No one would go in past there knees .
Stayed 1 night in Feb 2024

8/10 Good

Donald John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kanesha

Travelled with family
Disliked: Amenities, property conditions & facilities
Room could’ve been a little better quality and cleaned a bit better. Sheets had some stains.

8/10 Good

Brian, St Catharines

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Pool was nice.
Stayed 1 night in Dec 2023

8/10 Good

Dianne

Stayed 1 night in Dec 2023

8/10 Good

Leah

Stayed 1 night in Dec 2023

8/10 Good

Mike

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ann

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

heather

Stayed 1 night in Dec 2023

8/10 Good

Dianne

Stayed 1 night in Dec 2023

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Richard

Travelled with family
Hockey families partying in the hallways making noise until roughly 3am in the morning!
Stayed 2 nights in Nov 2023

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Old property. Needs tevamping.
Stayed 1 night in Nov 2023

10/10 Excellent

frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quick, comfortable bed made my stay enjoyable.
Stayed 1 night in Nov 2023

4/10 Poor

David

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Overall disappointed, room was neat and well furnished but had a very strong odour of mustiness. Smelled like room had flooded in the past and was never properly dried. Used a full bottle of Febreeze to mask the odour. At checkout in the morning no front desk staff, waited 15 minutes and still no one showed up. Finally dropped room card and left
Stayed 1 night in Nov 2023

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from -Management on 9 Nov 2023
Dear valued guest, thank you for taking the time to leave a review. We are pleased to see you enjoyed your stay with us.

6/10 Okay

Susan, Vancouver

Noisy. Workers were moving equipment at 2am.
Stayed 1 night in Nov 2023
Response from -Management on 9 Nov 2023
Dear valued guest, thank you for your feedback. We apologize for any inconvenience and will be sure to look into the noise issue. We hope the rest of your stay was enjoyable.

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Somewhat dated but complete in all details. Fridge, microwave, coffee maker. Spacious and clean.
Stayed 1 night in Nov 2023
Response from -Management on 4 Nov 2023
Dear valued guest, we are pleased to hear you had an enjoyable stay and appreciated the details of the room. Thank you for staying with us, we hope to see you again.

10/10 Excellent

Lynne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pub onsite open until 11pm on Fridays, easy access to highway, and lots of parking for trailers or large vehicles
Stayed 1 night in Oct 2023
Response from -Management on 28 Oct 2023
Dear valued guest, thank you for your feedback. We are happy to hear you found the location and parking convenient and accessible! We hope to see you again.

10/10 Excellent

Christine

Stayed 1 night in Oct 2023

6/10 Okay

Corinne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from -Management on 4 Nov 2023
Dear valued guest thank you for taking the time to leave a review. We appreciate your feedback.

2/10 Terrible

Linda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pub in the restaurant was great. Visit the Piper Arms anytime you are in Trenton, but avoid the Ramada.
Stayed 2 nights in Oct 2023
Response from -Management on 1 Nov 2023
Dear Valued Guest,We are happy to hear you enjoyed the restaurant in our building and would like to apologize for your stay on our property. We hope to be better for future

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and looked exactly as shown. Facilities were great..pool, pub, and restaurant with great food. Quiet rooms (we were on the south side overlooking parking lot and couldn't hear hwy noise but we had zero noise issues) comfortable beds and pillows...we had a great stay!!
Stayed 2 nights in Oct 2023
Response from -Management on 1 Nov 2023
Dear Valued Guest,We are happy to hear your comments about during your stay here. We hope to see you again in the near future

6/10 Okay

Joseph

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
An old place
Very out dated hotel. They did their best to keep it clean, but it's just old and very weathered. I wouldn't say it was dirty, I would just say it's very used.
Stayed 2 nights in Oct 2023
Response from -Management on 1 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your comments with us. We would like to inform you we have started parts of our renovation process and we hope to better your stay in the near future.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities
Hotel was clean but showed signs of wear, staff was friendly. Nothing extraordinary to note. Guests around us were quiet. Asked for room refills (coffee amenities for the next day), were told they would bring them to our room but we did not receive anything. Not a big issue and we were meeting for breakfast with family in the morning. Just noting for others to either get it from the cleaners when you see them in the hall or wait for it from the front desk. Really wanted to try Piper Arm's restaurant but we already had meals planned. Their menu looks delicious! Next time for sure. Mc Donald's, Tim Hortons, Wendy's, and Eggsmart very close by. All in all our stay was ok and located close to food and the 401.
Stayed 2 nights in Oct 2023
Response from -Management on 1 Nov 2023
Dear Valued Guest,We are pleased to hear your comments regarding our staff, location and hotel. We would like to apologize for the issue you had mentioned and will take note of that. We hope to see you again in the near future.

8/10 Good

Maryjane

Travelled with family
Liked: Staff & service, amenities
Everything was fine until a couple days in when the recycling truck came at 5am.. next day the garbage truck at the same time. Not a nice wake up call!! Everything else was fine, it was quiet and the staff were great!
Stayed 7 nights in Oct 2023
Response from -Management on 1 Nov 2023
Dear Valued guest, We would like to apologize for the inconvenience and hope to better your experience and see you again in the near future. We are also happy to hear your comments regarding our staff, they will be happy as well. We will make sure to pass along the information. Thank you for taking the time to share.

10/10 Excellent

Bruce D

Stayed 1 night in Oct 2023
Response from -Management on 11 Nov 2023
Dear valued guest, thank you for taking the time to leave a review. We are pleased to see you enjoyed your stay with us.

8/10 Good

Marilyn

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bar was nice. Could hardly hear at check-in with noise around front desk and soft spoken check-in person. The hallways smell.
Stayed 1 night in Oct 2023
Response from -Management on 4 Nov 2023
Dear valued guest, thank you for your feedback. We will be sure to look into the hallways and are happy to hear you enjoyed the bar.

10/10 Excellent

Clayton

Stayed 1 night in Oct 2023
Response from -Management on 11 Nov 2023
Dear valued guest thank you for your feedback. We are happy to see you enjoyed your stay and hope to see you again.

8/10 Good

Gregory

Travelled with family
Liked: Amenities
Right off the highway (is good) and walking distance to various food options. We ate a dinner and a breakfast in the main floor restaurant - both meals were better than expected! Dinner was slow because it was very busy, breakfast was slow because? I'm not sure. We'd stay again.
Stayed 2 nights in Jul 2023
Response from -Management on 21 Oct 2023
Dear valued guest, thank you for your feedback. We apologize for the wait at the restaurant. We are happy to hear you enjoyed the location and food!

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2023
Response from -Management on 21 Oct 2023
Dear valued guest, thank you for taking the time to leave a review. We are glad you had an enjoyable stay and hope to see you on your future travels.

6/10 Okay

Thomas

Stayed 1 night in Oct 2023
Response from -Management on 9 Nov 2023
Dear valued guest, thank you for your review, we hope your stay was enjoyable.

10/10 Excellent

Chantal, Hammond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from -Management on 15 Oct 2023
Dear valued guest, thank you for your review. We are happy to see you had an excellent stay with us and hope you will choose to stay with us again!

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service
This was an ok mid band property. It was clean and comfortable but a bit tired.
Stayed 1 night in Oct 2023
Response from -Management on 15 Oct 2023
Dear valued guest, we appreciate your feedback. Rest assured we have started some renovations to freshen up the hotel. We are happy to hear your stay was clean and comfortable!

10/10 Excellent

John F

Business traveller
Liked: Cleanliness, staff & service
Good value for the money
Stayed 1 night in Oct 2023
Response from -Management on 12 Oct 2023
Dear valued guest, thank you for your review, we are pleased to hear you enjoyed your stay!

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, amenities
Easy access to common areas, good place for a nights stay! The pub was good too
Stayed 1 night in Oct 2023
Response from -Management on 12 Oct 2023
Dear valued guest, we would like to thank you for your feedback. We are happy to hear you found the hotel accessible and liked the pub!

2/10 Terrible

Violet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from -Management on 12 Oct 2023
Dear valued guest, we are sorry to see you didn't enjoy your stay. Thank you for your review.