2 outdoor pools, pool umbrellas, pool loungers

Reviews of Mystic River Resort

3.5 out of 5
Mystic River Resort
Mile 6 Cristo Rey Road, San Ignacio

Reviews

9.8

Exceptional

Rating 10 - Excellent. 241 out of 269 reviews" "
Rating 8 - Good. 22 out of 269 reviews" "
Rating 6 - Okay. 2 out of 269 reviews" "
Rating 4 - Poor. 2 out of 269 reviews" "
Rating 2 - Terrible. 2 out of 269 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and took such good care of us. I highly recommend Mystic River! It exceeded our expectations
Stayed 3 nights in Mar 2024

10/10 Excellent

Debra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for us.
Stayed 4 nights in Mar 2024

10/10 Excellent

Heather H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Silvia, the front desk concierge/manager/person in charge (I'm not sure what her exact title was), did a fantastic job arranging out daily outings and customizing it to meet our requests and giving her recommendation to make out 4 night stay for our family of four memorable. The dining staff made special arrangements to make my daughters birthday special, it was a great surprise for all of us.
Stayed 4 nights in Mar 2024

10/10 Excellent

Luisa

Stayed 2 nights in Mar 2024

10/10 Excellent

Laurie

Stayed 4 nights in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little resort. River, birds, jungle, excursions. To ATM and Tikal
Stayed 3 nights in Feb 2024

10/10 Excellent

Lizbeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly appreciated the attention to detail! We had a birthday celebration and they went out of their way to make it very special in the room and at dinner!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind, and personable. Many made it a point to know our names. Amenities are great and the property is beautifully cared for. We felt so spoiled here! All the tour guides were knowledgeable and fun! We cant wait to return.
Stayed 4 nights in Jan 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful location, several eco opportunities nearby and within 1hr
Stayed 2 nights in Jan 2024

10/10 Excellent

zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent slice of heaven in the middle of rain forest
Stayed 3 nights in Jan 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene, picturesque, naturally beautiful
Stayed 2 nights in Jan 2024

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Mystic River has a lovely set of villas by the river in the Belize rainforest. We had two 1-bedrooms and one honeymoon suite. The good things about this property: beautiful grounds, amazingly helpful and friendly staff all the way from the front desk staff to the restaurant staff to the drivers/tour guides. They take a lot of care with the room set-up; fresh flower decorations on the beds and bathroom were really pretty. The food at the restaurant was good though not amazing. The resort is a good jumping off point for a number of excursions in the local Belize area and we also visited Tikal in Guatemala. All our excursions went smoothly and were enjoyable. There are some areas that the resort could improve though. The furnishings in the room feel old; in particular, the mattresses and pillows are not very comfortable. I think with some updating, it could really be great again. Some of the resorts had light bulbs that were a very harsh white light; others had a softer spectrum light that would have been appreciated throughout. In general, more lamps would be helpful, especially in the one-bedroom villas. We were traveling at the end of the rainy season and there were some days where it rained lightly; in some parts the flagstones were a bit slippery for my elderly parents and if I were traveling again with them, I'd probably need to chose a different place for their comfort. On the other hand, my husband, kids, and I were not bothered by that.
Stayed 4 nights in Dec 2023

10/10 Excellent

Vani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Don

Stayed 3 nights in Dec 2023

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mystic River is wonderful! The setting is peaceful, lush and well maintained. The rooms are top notch; great sitting areas and decks; comfortable beds. The staff is fabulous; very friendly and attentive. This is a first-rate resort with a down to earth feel. We also booked a tour through them which was well-organized and excellent (ATM Cave). Highly recommend!
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Include Mystic River in your Belize trip!
Mystic River staff knew our names from day one and were always extremely friendly, attentive and helpful. The setting and accomodations are beautiful. I highly recommend Mystic River!
Collared Aracari outside room window
Single suite
Above room fireplace
From the restaurant
Stayed 4 nights in Dec 2023

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing people and place to stay!
The service and people are amazing. Everyone asked your name and remembered it. They provide coffee and a bread of your choosing that they deliver to your room every morning. They food was excellent. The rooms are spacious and clean. They set you up with knowledgeable tour guides...ask for Mike! They will drive you just about anywhere you want for a very reasonable price. Takes lots of bug spray!!!!! We'll definitely go back.
Stayed 4 nights in Dec 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our 4 night stay at Mystic River was fabulous. Rooms are clean, staff is organized and friendly, food and drinks are delicious (a special shout out to Steve in the bar and Nigel in the restaurant for their exceptional service). We hiked up the trails and enjoyed relaxing at the pool. The staff helped us book excursions and even dried our sopping wet clothes after ATM cave tour. In the room we enjoyed allspice scented homemade soaps and salt scrubs and the cooler service each morning. Try the cheese board with homemade cheese from the goats on the property. You won’t be disappointed. Every morning we observed several tropical bird species while dining in the restaurant. The grounds and gardens are fragrant and flower filled. We’ll be back!
Stayed 4 nights in Dec 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights for our Anniversary. Staff were very friendly and helpful. This resort is in the jungle and had more humidity than I was expecting, luckily the resort offered laundry service. Food was excellent!
Stayed 3 nights in Nov 2023

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, the rooms were very clean and quiet. Loved the hiking trails on site.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kacy Lee, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start? This was the best experience I’ve had at any resort. The property itself was designed to compliment the surroundings and not overshadow it. The room was very nice, comfortable, clean, well furnished and had a stunning view. The property grounds offered a lot to do with a lot of free perks. Birdwatching tour, night tour, use of canoes and equipment, yoga pad and equipment, etc. They set up a couple incredible tours for us and we’re extremely accommodating to our schedule changes and last minute decisions. The food and drinks were great too! The absolute best part was the staff. They have an all star staff, each and every employee and guide. They were so friendly, personable, and very professional. Everyone knew our names, they were attentive without being pushy, and they went well out of their way to make sure we were having a great time. They even surprised me with an incredible birthday dinner. Private, intimate table, decorations, candles, cake. I was shocked. They went far above any other resort. They are in a league of their own. I truly appreciate them and will be sure to return one day.
Stayed 4 nights in Nov 2023

10/10 Excellent

Moira

Stayed 4 nights in Nov 2023

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

ga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at Mystic River! My husband and I are budget travelers who like to treat ourselves every now and then to an eco-friendly stay while traveling. We chose Mystic River for the amenities and the opportunity to immerse ourselves in the forest for a couple of days. I cannot speak highly enough of our entire experience. We booked a transfer from the airport directly to the resort and our driver was kind and informative. As soon as we arrived we were greeted with a tour of the property and our cabin. The Palapa Bar and the Restaurant offered delicious treats! The food especially felt fresh and prepared with care. We noticed on the drive in that the resort had a garden so we ordered salads at dinner And they were divine! True farm to table dining! Our cabin was peaceful and cozy. We enjoyed lounging on the deck looking out at the river and listening to the birds and insects. We spent an entire day at the resort simply lounging by the pool, kayaking in the river, and hiking the trails on the resort property. While there were countless excursions to choose from, we enjoyed a restful day on the property after a long travel day. On our final day we were able to tour the farm and milk the goats. This was the highlight of our stay! We got to hold 3-day-old goats!!! We ended our stay with a tour to Barton Creek to canoe into the caves and again, I cannot recommend this tour enough! I would recommend Mystic River to anyone looking for a peaceful stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Stayed 3 nights in Nov 2023

10/10 Excellent

Daniel, Barrington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 3 nights in Sep 2023

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem. This is the perfect escape from everything. The staff is absolutely amazing and the place is perfectly maintain with amazing smiles getting you everywhere you go. This place takes you away from all your stress. I recommend this to everyone.
Stayed 3 nights in Sep 2023

10/10 Excellent

Malissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Staff was so friendly. Lynn is the best. Good food options and drinks. Pool was fantastic.
Stayed 3 nights in Aug 2023

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. The property is so pretty and there is so much to do while you stay here. I wish we would have spent an extra day or two at this resort
Stayed 2 nights in Sep 2023

10/10 Excellent

SHANNON

Stayed 3 nights in Aug 2023

10/10 Excellent

jeremy marc

Liked: Cleanliness, staff & service, property conditions & facilities
Resort exceeded all expectations.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petra, Peter, Sylvia, Penny & the staff made us feel so at home from the moment we stepped on the property. The welcome was on an open aired porch surrounded by lush foliage, butterflies and chirping birds. The property is well planned out to give privacy from each cabin / room with a tucked away pool site, hammocks for relaxing, and beautiful views of the jungle and river. We were impressed with how well staff took note of our preferences and remembered them each day. The cabin was comfortable and, while no AC, the breezes kept us cool and even chilly at night (for which they had already prepared for with a down comforter on the bed). My husband especially enjoyed the 7am coffee service basket and fresh baked banana bread delivered quietly to our door. Having no WI-FI in our room gave us space to unplug, decompress, and rejuvenate. We highly recommend Mystic River to singles, couples, families. There are fun activities to do on site (birding, kayak, floating down river, hiking, relaxing by pool) for a low-key getaway. This has definitely become our go-to resort in Cayo. Home away from home.
Stayed 2 nights in Aug 2023

10/10 Excellent

Binita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mystic River Lodge was the epiphany of a jewel in the rainforest. With the setting on the Macal River, it provided a perfectly calm environment where the different sounds of nature created a meditative experience of its own unique kind. The staff were friendly, caring and very accommodating and made sure to take care of our every need. I loved that they gave us towels for all our water excursions away from the hotel. The lodge is about 15 minutes from San Ignacio and was perfect since we rented a car from the Belize airport, and this allowed us to explore a lot of the region on our own, different restaurants being our main focus! We extremely enjoyed the ATM and Pontoon excursions and would highly recommend that everyone do these. The pool, tubing and canoeing were available at no cost on the property, giving an opportunity to enjoy and relax on one of our days. The restaurant was perfect for when we needed it. The menu is usually A La Carte with a varied selection for all 3 meals. I would definitely go back in a heartbeat and carry lots of mosquito repellant😝 That was the only negative aspect of stay there. Thank you to Team Mystic River
Stayed 5 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Foods good. Excellent staff. And a great place to start many adventures.
Stayed 4 nights in Aug 2023

10/10 Excellent

Clynesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mystic Mountain Resort is definitely off the beaten path, being about 7 miles into the countryside away from the village, but I wouldn’t want it any other way! Mystic Mountain is definitely a nature lovers paradise, with great pools, hiking options, bird watching and more. We were able to see so many birds and animals around, just by quietly enjoying our patio area. We even learned that Mystic has a sister resort across the river, which you can visit by crossing the river. The staff are very friendly and attentive , so we never wanted for anything. When we arrived, we were upgraded to a even larger bungalow, with a lovely private patio and soaking pool that overlooked the river. The chefs are amazing , so our breakfast and dinner were 10/10 (The snapper and the Stuffed Jacks are a MUST). They are partnered with a number of tour companies, so we booked activities through the resort .They even send packed lunches along for tours that may not offer lunch. Overall, I’m in love with the place and we’re definitely coming back for our next visit. Thanks a million guys!
Stayed 3 nights in Aug 2023

10/10 Excellent

ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolutely gorgeous! Would stay there again in a heartbeat. Amazing staff, beautiful accommodations, don’t let the no air conditioning stop you from coming. The rooms cooled off wonderfully at night.
Stayed 4 nights in Jul 2023

10/10 Excellent

Anthony J

Stayed 2 nights in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds of Mystic River resort were stunning and private! So much beautiful wildlife and vegetation to see everywhere you look. The staff was attentive to our every need. We loved it so much we stayed an extra night!
Stayed 2 nights in Jul 2023
Response from Petro on 8 Jul 2023
Hi Daniel and CatherineThank you so much for your complimentary review. You just missed a rather severe storm - crazy thunder and lightning. We hope you have a safe trip to your next destination and look forward to welcoming you back soon!

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Petro on 8 Jul 2023
Thank you Holly. We appreciate your stay.

10/10 Excellent

dorrith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property right on the river. All cabins have a private balcony overlooking the river. The hour of free guided bird watching was great as was the tour through the farm providing the restaurant with much of its veggies, fruits and herbs. We used the canoes to visit the botanical garden across the river, then paddled to Cristo Rey where the resort picked us up. Wonderful place, however no AC and I wouldn’t visit again this time of year (late May).
Stayed 2 nights in May 2023

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect quiet jungle resort with all services provided. Friendly helpful staff. Love love this resort from a veteran traveler.
Stayed 4 nights in May 2023

2/10 Terrible

alrick

Stayed 2 nights in May 2023
Response from Owner on 16 May 2023
Good morning. I am sorry you chose to not comment on your experience with us. Maybe it was because the fault was not with us? You made a reservation for 2 people in a Cloud9 suite, reserved exclusively for couples but you arrived with your wife and a child! Our manager explained that children were not allowed in those suites and offered you a more suitable accommodation. You chose to not take the offer and left. I just wanted to make sure other readers would not get the idea that our resort came up short in your expectations! I am also sorry you felt the need to give us such a poor rating over something that we truly did not deserve! Take care and have a great day.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Owner on 16 May 2023
Thank you for your review. I hope you had a great time with us.

10/10 Excellent

DENNIS G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Owner on 16 May 2023
Thank you Dennis for your rating. We hope you had a great time with us.

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in jungle is this resort that offered just the ambiance I was seeking: relaxing, serene environment for a retreat from the hustle and bustle of everyday life. WiFi is on property in the common areas; NOT in the cabins/rooms. No A/C - this is clear in the listing - and it was fine. One suggestion is maybe add a mattress topper to the beds for a true luxury feel.
Stayed 3 nights in Apr 2023
Response from Owner on 16 May 2023
Thank you Deirdre for your kind words. We will definitely follow up on your suggestion. Take care and have a great day.