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Reviews of The Fitzwilliam Hotel Belfast

5 out of 5
The Fitzwilliam Hotel Belfast
Great Victoria Street, Belfast, Northern Ireland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1009 reviews" "
Rating 8 - Good. 163 out of 1009 reviews" "
Rating 6 - Okay. 46 out of 1009 reviews" "
Rating 4 - Poor. 14 out of 1009 reviews" "
Rating 2 - Terrible. 10 out of 1009 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception, comfortable bed and room, helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location , very attentive staff. Beautiful furnishings and quaint atmosphere. Way ahead of their Dublin counterpart for sure I was there during their 15th year anniversary birthday being in Belfast. They greeted me with champagne and smiles. They took my keys for my car and took it away which is so convenient. I can retrieve it anytime I want it to safe location next to the opera house in all the shops and restaurants, I ended up getting the king executive suite which overlooks the city. Very quiet at night. You got 24/7 access to a fitness center and a delicious breakfast.Top notch don't look anywhere else.
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved all the little things. The umbrella , the chocolate on the pillow. The treats in the fridge ! The teapot and tea ! How helpful and friendly everyone was. I will be back
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel, very friendly staff and well located for pubs and restaurants. Would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Liked: Property conditions & facilities
Excellent service and very helpful people.
Stayed 2 nights in Mar 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service!
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hassle free with a Car a valet. It food is great. Breakfast is plenty staff are very friendly can't be beat the location.
Stayed 2 nights in Mar 2024

10/10 Excellent

David, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay; modern facilities; great service and good value
Stayed 1 night in Mar 2024

8/10 Good

Ammara

Travelled with partner
Liked: Cleanliness
Pillows requested were not memory foam And were super hard. Check out could of been better, we were not asked how our stay was or If we had any issues etc. no conversation given
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mary, Northern Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend this hotel to the minute you arrive to you leave. The staff were all very nice and helpful. The breakfast was very good and the bar food was excellent the staff in the bar are amazing more than helpful and friendly. The rooms very clean and the bed was so comfortable.
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located. Staff exceptionally friendly and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

10/10 Excellent

alan, south yarmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel is wonderful.
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Stayed 2 nights in Feb 2024

8/10 Good

Helfried, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located hotel with friendly and helpful staff. Tastefully appointed rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Totally enjoyed our stay in Belfast 10/10
Stayed 1 night in Feb 2024

8/10 Good

Kadiri

Stayed 1 night in Jan 2024

10/10 Excellent

Sandra Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely hotel within walking distance of the main city
Stayed 3 nights in Jan 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly and so helpful, some of the best I've ever encountered. Breakfast was a bit disappointing, some bits were really nice and some bits (the bacon for example) were awful. I wouldn't have minded as much if it wasn't incredibly expensive, we only ate there once. Overall I loved it here and would happily stop again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Belfast
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was gorgeous
Stayed 1 night in Dec 2023

6/10 Okay

Mairead

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Restless night sleep
Everything about this hotel is amazing….. except for the comfort of the bed and pillows. Such a let down, it was as comfortable as sleeping on the floor. This would put me off staying again.
Stayed 1 night in Dec 2023

10/10 Excellent

Orlaith

Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel. Superb breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Victoria

Stayed 1 night in Dec 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy rooms
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

James

Didn’t really feel 5 stars
Stayed 4 nights in Dec 2023

10/10 Excellent

Gill

Stayed 2 nights in Dec 2023

8/10 Good

Jegath

Liked: Cleanliness, staff & service
Didn't feel five star - perhaps ticks all the boxes but somehow the whole seemed less than the sum of the parts.

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy room. Excellent bar service. Great breakfast. All round great stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Jerrica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maeve made our stay very comfortable. The room was spotless and the entire hotel was beautiful. There were fantastic dining options and amenities. I wish we were staying longer. Next time i am on belfast or dublin i will be staying at the Fitzwilliam. 10/10
Stayed 1 night in Nov 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Belfast
Everything was absolutely beautiful and fabulous! Would stay here again. Loved the location. Staff very friendly and accommodating as well.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location good staff
Stayed 2 nights in Dec 2023

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooms are comfy staff are friendly. 10 min walk to centre. Would definitely recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Cathy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Samantha

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

sanjit

Liked: Cleanliness, staff & service, room comfort
Great location. Comfortable room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maureen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff! All are extremely friendly and helpful! Breakfast is delicious, rooms are spotless and amenities are (including biscuits, coffee and teas) were fabulous. We would stay there again in a minute!
Stayed 1 night in Nov 2023

10/10 Excellent

Orna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very central. Great staff and great service from everyone we interacted with. Breakfast was average but would recommend hotel overall.
Stayed 1 night in Nov 2023

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not 5 star quality, run down and poor amenities
Stayed 1 night in Nov 2023

6/10 Okay

Gina

Stayed 1 night in Nov 2023